site Search:








how-to block ads



Review of Speakeasy (DSL)


more information on the company
Six Month Rating

Reviews:
2176 reviews (1258 good) (476 bad)
Submit a review by email click here
login for new review notification feature

Review by thudson See Profile
member for 8.4 years, 0 visits, last login: 8.4 years ago
updated 273 days ago

  • Seattle,King,WA
  • $120 per month
  • "Great company"
  • "Swallowed by bad company"
  • "After fifteen years with Speakeasy, it is time to move on."
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:

I have been a customer of Speakeasy for 15 years, in multiple cities. Their tech support was always fantastic. Their commitment to service was excellent. Since Megapath took over, it has gone downhill so fast I can't believe it. My speeds have dropped to four megabits per second, even though I am paying ($120 a month) for six.

My last three tickets with them were not only never responded to, but the record of me filing tickets was deleted.

Needless to say, I'll be looking for a new provider.

Thomas Hudson


Comments:
nanaki333

join:2010-08-11
Chantilly, VA
Reviews:
·MegaPath
·Verizon FiOS

agreed

Been with them over a decade and up until the last few years, support was great. I've had tickets go unanswered for over a week, sometimes being closed out without ever being addressed. Service is unreliable at best. My 'backup' data T1 was out solid for over 3 months and requests to cancel it went ignored for nearly a month until I email bombed the hell out of them.

Monday, 08-Apr 15:21:55 Terms of Use & Privacy | feedback | contact | Hosting by nac.net - DSL,Hosting & Co-lo
over 13.5 years online © 1999-2013 dslreports.com.