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Peak to Peak Internet page on DSLReports
Six Month Rating Unavailable
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Reviews:
bullet 27 reviews (14 good) (7 bad)
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Review by (hidden by request)

  • Location: Boulder,Boulder,CO
  • Cost: $20 per month (3 month contract)
Good "Nothing any more"
Bad "Disappears with no warning; nobody answers phones"
Overall "Stay away"
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:

Peak to Peak has turned into a complete mess. I have used them for over 10 years, and until the last year or so working with them was reliable and uneventful. If there were any problems I could talk to someone and get it resolved quickly. Then they went way south (apologies to the South). Now they just disappear with no warning for days at a time, and there is no way to get anyone on the phone. When they re-appear, there is no explanation, no apology, nothing. At this time (Dec 17, 2012) they are once again offline and their voicemail system loops me back to the beginning, with no hope of actually talking with someone. Glass door reviews show that the people that work there aren't too happy either. If they come back, I'm out. Stay away.

(review was emailed from domain earthlink.net)
lodged 1.9 years ago

Comments: