 Review by Skeedatl 
UPDATED: 138 days ago
member for 238 days, 394 visits, last login: a few hours ago
 Huntington Beach,Orange,CA
 Business customer
 $32 per month (12 month contract)
 about 10 days
 Verizon (ex GTE)
 "Very stable despite being 19K Cu ft, DHCP, dirt cheap"
 "No plans for local RT or FiOS equals about 768/128 max throughput"
 "Beats WISP alternatives and is very cheap for business"
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Services:
Value for money:
(ratings match consensus)
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UPDATE 4/2/2008 After many years of good service we're cancelling only because we're going to use our T1 with dialup failover for our sole biz connection. Kudos to Verizon.
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Pre-Sales Info (5): Online information provided was accurate and I just placed the order online
Install (5): Modem showed up within a few days, long before the provisioning date. Gave us plenty of time to install the splitter at our building NID.
Connection Reliability (5): A big 5 because I'm well outside the normal Cu loop limits of Verizon. A database discrepancy allowed me to order. Thankfully I have lines just clean enough to stay synced. 6-9dB interleaved, borderline, but just good enough for 768/128 provisioning with interleaving. Service has been stable for the 4 years I've had it.
Tech Support (-): Not rated because I've never had to call them. And I will try to avoid at all costs because any problem will be blamed on 19,200 Cu ft loop Of course they would likely be right.
Services (5): Service is extremely cheap for business class service. There aren't as may extras as there are with residential. Included in my $30+junk fees plan
1 dyn IP (DHCP), 24/7 support, 10 email addresses, no web space, no dial-up time (offered for $9/mo for 50 hrs, a rip-off), free install (with the online order) and free modem.
Value for money (5): You simply can't beat $30 plus about $2 in junk fees for business DSL service, especially around here.
It's great by itself, but even worth it for a backup. We're using it as a backup for our T1 or when we need to test remote access setups. Overall while I've read about lots a problems with Verizon DSL, my connection has been stable and I would recommend them since they have a money back guarantee (30 days I think) if you aren't happy.
Provided Modem is a Westell 6100 bridged.
Package is Business 768/128 DHCP for $29.99 + about $2 in junk fees + POTS
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