Review by youngmoore 
Posted: 2.2 years ago
member for 8.7 years, 3089 visits, last login: a few hours ago
 Marietta,Cobb,GA
 Business customer
 Contract price not specified. (36 month contract)
 about 24 days
 BellSouth
 "They were fast to get everything installed"
 "Buy out after buy out leaves us wondering who is going to be our overlord next"
 "Fare"
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)
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I have 4 T1's bonded through a cisco from them. Started with NTC, which was bought out by Talk america, which was bought out by Cavalier. Who knows where we will be next but for the time being there good for biz. There have been issues and we do have 3 other clients with them. However post outage they have done a good job of making things right.
Only problem is if there is an outage it takes time for them to get things rolling on the client end. Had a client down on a T1 data for 3 days. The excuse from Bell/ATT was we just don't have enough techs to go around with all the storms. When the ATT guy showed up it was a card swap that took maybe 5 mins. This wasn't Cav's fault but the new "ATT". Never had issues like this with any CLEC ever before when it was Bellsouth. Anyway Cav is getting better and thier SLA for biz good. Wouldn't know anything about their DSL or home phone service though.
ym
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