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Member review of Oplink.net


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Ad-hoc Oplink.net Forum

Reviews:
read 98 reviews (87 positive) (3 negative)
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Review by cocozzad See Profile
UPDATED: 1.3 years ago
member for 3.1 years, 62 visits, last login: 1 year ago


Houston,Harris,TX
Business customer
$35 per month (12 month contract)
about 5 days
AT&T
"Reliable connection; great customer service"
"None"
"The best broadband provider"
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:

    My Other Reviews·Oplink.net
    I now have 3 radio stations and 4 studios linked using Oplink services. This was almost impossible with any other provider. Oplink has made my job easy. I, also, have Oplink at my home. Only problem I have ever had is the 'last mile' connection with AT&T's DSLAM. However, Oplink worked around this, and now the connection is perfect.

    The guys at Oplink treat you as if you were their only customer ! When you call their office an actual human being answers. No dial 1, then 3, then 8 and we will connect your call to Bangladesh like the mega providers.

    Bottom line: I love Oplink, and recommend to all of my clients and friends.

    Followup comments:
    view ALL 3 comments
    cocozzad

    join:2006-09-12
    Houston, TX
    ·Oplink.net
    ·Oplink.net

    Oplink is Number One !

    I would like to correct my own review. When I wrote the review I was completely and totally frustrated. However, my problem all along was with Federal Express and not Oplink.

    Ryan and Dan at Oplink are two of the nicest people I have ever dealt with. Their service is second to none. I now have two Oplink connections, and a third is on the way.

    If you can get an AT&T phone line in Houston, then Oplink is the only way to go for DSL.
    permalink · 2007-07-06 14:53:18 · Reply to this
    Colonnade

    join:2008-08-20
    Humble, TX

    Oplink DSL Service

    Not to bash the company I had services with since 1994, but the quality, outages and finally the number of hops just to the Level3 Data Center in Greenspoint was over 30.... that was enough. I just turned on the Oplink DSL service and I am not only 4 hops from my VOIP Level3 Server and the sound quality and packet loss, echo has disappeared. I run my own VOIP server and broadcast dialer.... and it's a huge cost savings.

    With my old DSL I could never get their tech support, never get any repairs, and always wound up talking to some new person in Phoenix .... of whom did nothing.
    permalink · 2008-08-20 11:50:53 · Print · Reply to this

    dnewman

    join:2000-07-22
    Houston, TX

    2 edits

    Re: Oplink DSL Service

    We appreciate Colonnade switching to Oplink.net, and his kind comments. We're only in Houston - all of us live here and all of us work here - so tech support is local. Our DSL equipment and Internet backbone is in Level3. It's the first hop from a DSL client's local network, and other destinations in L3 should only be a few hops further. Thanks, Colonnade!
    permalink · 2008-09-17 11:26:48 · Reply to this
    Forums » comments on review of Oplink.net

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