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AppLink page on DSLReports
Six Month Rating Unavailable
More reviews are required before ratings can be averaged

Reviews:
bullet 3 reviews (3 good) (0 bad)
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Review by FredP5 See Profile

  • Location: Grapevine,Tarrant,TX
  • Cost: $62 per month (month by month)
  • Telco party Verizon
  • CLEC party: Verizon
Good "Internet by people who actually use it themselves"
Bad "Ain't no bad to it"
Overall "They like me, they really like me!"
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:

Outstanding service and price. I get two static IP's and no hassle. Their service plans anticipated what I needed and gave it to me at a price I could afford. The
things I have been able to do with my account have been astounding! Their
Grapevine office is right across the street from the Verizon POP and the
connections have been very clean. They only block two ports (which cut my
number of malicious exploit probes way down and should be blocked anyway!). Every
time I have had a question or challenge they have had an answer.

Fantastic value and a can do attitude make this ISP a keeper.

I have also had very good luck with Verizon DSL support here in Grapevine
and I like the way they handle themselves. Trouble reports over the years
have been effectively and efficiently handled and the only equipment failure
I ever had was fixed in a day and a half when they offered over night
delivery! Good crew. I have been with Verizon here in Grapevine, Texas
through a second line Modem, ISDN, and now ADSL and they are responsive,
knowledgeable, and thorough - they even fixed a problem once before I saw it
and they fixed it in the rain!

APPLINK is my fifth ISP in four years and by far the best, not only because
of their people, but also because of their "real world" pricing structure.
They are the only ISP I have found that understands what I really, really
need, and has a service offering to match. Internet access by people who
actually access the internet.

member for 12.4 years, 16 visits, last login: 3.3 years ago
lodged 12.4 years ago

Comments:

Review by rlscott See Profile

  • Location: Plano,Collin,TX
  • Cost: $53 per month (12 month contract)
  • Install: about 10 days
  • Telco party Verizon
Good "Great service. Very helpful Admins. Good price. Speeds as advertised."
Bad "No web interface for email; No SMTP servers allowed"
Overall "I'm happy with Applink."
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:

I switched to Applink when rumors of Directlink getting our of the ISP business were going around. I wanted a local ISP (Dallas area) that provided static IPs and would let me run my own servers. Applink provides 2 statics and 2 email accounts with the package; I got the Bronze Plus (768Kb/128Kb).

The monthly cost includes $32.50 for the Verison DSL service. Applink had me setup with accounts and a dial-up connection days before Verizon reconnected my circuit to Applink. There was no installation fee as I paid annually for the ISP charges.

I've had no problems with Applink's service, but Verizon's connection is terrible. The modem (Fujitsu Speedport) often loses sync several times a day or when I pick up the phone. Some days it works fine other days it's down for hours with a blinking modem light. By the time I call in for service, and a tech comes out..... it's working again.

member for 12.7 years, 2 visits, last login: 12.6 years ago
lodged 12.7 years ago

Comments:

Review by (hidden by request)

  • Location: Grapevine,Tarrant,TX
  • Cost: $49 per month
  • Telco party Verizon (ex GTE)
Good "Fast Connect speed"
Bad "Verizon"
Overall "Great service once connected Applink was quicker then Verizon getting connection set up."
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:

I am a user of Applink ADSL service and notices that your report shows
that pricing is stale it is not it is very current. The service from
Applink is second to none. I had Verizon ADSL before Applink and My download
speed has doubled for the same package. Dealing With the president of the company was unexpected but He was very helpful. Roy Neese is very knowligeable about net working and computers in general. He give ohnest and truefull answers to questions.

Tommy Toon

(review was emailed from domain aceshighcs.com)
lodged 13.3 years ago

Comments: