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Review by csgamerdsl 
Posted: 5.7 years ago
member for 6.4 years, 2 visits, last login: 5.5 years ago
 Vassar,Tuscola,MI
 $49 per month
 "Not bad, WHEN working."
 "Tech support is not great and does not try to resolve problems that gone on for more than a week."
 "I would not recommend this ISP. Not worth it."
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Bad ISP.
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Review by Blepley
Posted: 5.8 years ago
member for 5.8 years, 4 visits, last login: 4.2 years ago
Kalamazoo,Kalamazoo,MI
$25 per month (12 month contract)
 about 20 days
 TDS Metrocom
CLEC party: TDS Metrocom
"Good Tech support"
"Speed not as high as they claim. Line quality is spotty at times."
"Ok, to use if price is a concern."
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Speed ordered was 128. Consistant tests show 109. The order / installation was a joke. Ended up not having phone/data service for 48+ hours during switch. Connection is spotty. It is up 90% of the time. The other 10% we sit and wait for it to connect back up. Tired of calling tech support.....
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Review by petejayhawk
Posted: 6 years ago
member for 6.7 years, 1 visits, last login: 6 years ago
Rockford,Winnebago,IL
$49 per month
TDS Metrocom
CLEC party: TDS Metrocom
"Good price, great speeds, superb cust. service, best of all...it's NOT SBC!!"
"None as of yet"
"Must-have"
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Got this about 2-3 months ago now. Pretty cool modem - router included, easy-as-pie setup. I was really surprised to see that I'm getting better-than-advertised upload speeds and 600+k download, for being almost out of range. I upgraded to the 768k, and I love it. No PPoE, order process was easy, customer service people ACTUALLY KNOW WHAT THEY'RE DOING. It makes such a difference when you actually get to speak to someone, and that person actually has a brain. Spoke with Matt in the Arizona call center. Great guy.
The phone service is awesome, too...25 bucks for unlimited usage. I highly recommend these guys to anyone who is fed up with dealing with these corporate scumbags like SBC. Metrocom's the way to go!
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Review by Capn Kirk
Posted: 6 years ago
member for 6.2 years, 2123 visits, last login: a few hours ago
Saint Marys,Camden,GA
$39 per month (18 month contract)
about 10 days
TDS Metrocom
CLEC party: TDS Metrocom
"Excellent service, support and great value. $36.99 month if you use TDS long distance as well!"
"None"
"Awesome provider. Only twice in 2 yrs has there been an outage."
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TDS Telecom provides awsome service in our area. Great support and excellent reliability. Very consistent connection speeds. I have experienced only two outages in the 2 years I have been using TDS DSL service. 1.5mbs/768kbs service is only $39.99 per month and subscribers get a $3 discount for using TDS True Talk long distance service. So it only costs $36.99 for 1.5mbs/768kbs service.
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Review by acpugh7
Posted: 6.3 years ago
member for 8.1 years, 51 visits, last login: 5.2 years ago
Monticello,Wright,MN
$49 per month (24 month contract)
about 20 days
TDS Metrocom
CLEC party: TDS Metrocom
"Better than average upload speeds"
"Slower than average download speeds, does not come close to 768K"
"If you want download, go with Charter Cable. If you want upload, go with TDS"
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I've used both Charter and TDS Broadband and both are OK. TDS is great because they don't have a restricive AUP while Charter's AUP is sorry.
TDS also has a great upload speed compared to Charter. TDS offers half of download which is great. Charter only offers 128K upload and that's it if you are a consumer.
TDS requires the use of PPPoE. I've been using a Cable/DSL Router Wireless Access Point which supports PPPoE and it works great. I stay connected all the time.
TDS's IP lease time is pretty short, under 24 hours. No static IP addresses are offered unless you go with a business plan.
Monthly price is $49.95.
Install was pretty good. The use of filters does stink but that's DSL for ya.
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Review by psychalgia
UPDATED: 6.4 years ago
member for 8.2 years, 95 visits, last login: 5.6 years ago
Racine,Racine,WI
$135 per month (12 month contract)
about 19 days
TDS Metrocom
CLEC party: TDS Metrocom
"they aren't ameritech. I got like 600k both ways (768k), and the install was pretty smooth, even for Ameritech..."
"they don't tell you when they are coming, you have to bug them a lot, i did the inside wiring myself rather than wait for TDS."
"good value, phone line, vmx, call waiting, 768/768 ADSL, easy install, tech is hard to get a hold of, but sales is always around"
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they saved my rear withing 19 days of riddims net conekshuns announcement. Ameritech came in the morning, was gone in 30 mins. I had broad band the next day after I called my tech to get my damn IP. They don't tell you when they are coming, which is annoying, but after royally pissing them off, and being an ass in January, they still took me back. They seem like a good company, trying to do the right things, and more importantly they arent Ameritech. I've got 2 static IPs, which took a little convincing to them that I needed them, phone, VMX, call waiting, the works, plus 768/768K dsl.
oh yeah, here is the info i pulled from DSLR about my connekshun »monitor.dslreports.com/tweak/blo···a=normal
update: i had to pull out of TDS because of their poor billing dept. they wouldnt update their records and would only alert me of late payments (postal issues) to a phone line that was no longer in service. after jacking around for a bit they cut me off permantly, charging me a 500 dollar discon fee and made me pay for all the modems because "they were opened and couldnt take them back." theyre not freaking condoms, but somehow theyre tainted cuz theyve been in my house? awful company...
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Review by (hidden by request)
Posted: 6.4 years ago
(review was emailed from domain ourchurch.com)
New Berlin,Waukesha,WI
$45 per month (24 month contract)
"Great job and well pleased"
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I am quite impressed by TDS Metocom. They were quick to respond and easy to contact for questions or problems. For example, one problem was resolved after they discovered a missed delivery of my dsl filters. TDS sent my filters overnight to resolve the issue. I am pleased. I have them as my regular phone company for two years. They shine there too!
Thank you,
Ed
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 Review by Hokie4Life
Posted: 6.5 years ago
member for 8.8 years, 2315 visits, last login: 9 days ago
Ypsilanti,Washtenaw,MI
$45 per month (24 month contract)
about 25 days
TDS Metrocom
CLEC party: TDS Metrocom
"Decent speeds, latency. Great value, Responsive tech support"
"Problems with newsgroups"
"Great service (so far) for the price"
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Recently, we switched from Earthlink to TDS 768/768 DSL service. The move required us to subscribe to TDS voice services as well which really isn't a bad thing considering the monthly savings on our basic telephone bill. The part of the installation/provisioning process that took the longest was waiting for SBC to release the line so that we could be provisioned by TDS. This took about 7-10 days from the time we cancelled our Earthlink DSL service.
The line was finally provisioned on 4/24. TDS sent a tech out to our residence the very next day to test the loope distance and quality (if it doesn't pass the tech's diagnostics, then the DSL order will be canceled by TDS). I called TDS late in the afternoon on 4/24 to find that the tech had indeed been to the residence and that everything looks really good (good "signal" and we're 11,900 feet from the CO).
We finally received the DSL modem on 5/2. I'll put the name and model number of the modem here later as I am at work now. The setup was pretty easy (as long as your network card is set to receive it's IP via DHCP). I was not used to this as with EL, I used a Linksys router and it handled the PPPoE authentication for me. TDS does not require authentication. The modem gets the IP address from TDS's network and my NIC gets an internal IP from the DSL modem. Now, I just have to figure out how to get it to play nicely with my Linksys. That's a project for this weekend.
Anyway, the first speed test after installation the speed was 287down/617up. Tweaking was definitely necessary. After a few tweaks, my latest speed tests are anywhere from 592-648down/522-628up. The latest line quality test is pretty good as there is 0% loss and latency is at 59.7ms. I can honestly say that web browsing seems "snappier" with TDS than it did with EL (after the switch from the Mindspring to the Covad network).
I'll post additional information as warranted.
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Review by mueske3
UPDATED: 6.6 years ago
member for 6.7 years, 18 visits, last login: 3.9 years ago
Appleton,Outagamie,WI
$35 per month (24 month contract)
about 40 days
TDS Metrocom
"Nice price for standard phone service"
"DSL service"
"DO NOT go with TDS Metrocom for highspeed interent"
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NO MORE TDS!!! Monday 4/14/2003 DSL with TDS was cancelled! Thursday 4/18/2003, back with Roadrunner and could not be more happy. Thanks Roadrunner. Back in Jan of 2003 cancelled Roadrunner to go to TDS, roadrunner did not penalize me. When I realized TDS was no where near the capabilities of Roadrunner, They (ROADRUNNER) welcomed me back. TDS thanks for all the lies about your DSL service. HELLO ROADRUNNER
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Review by puzling
Posted: 6.7 years ago
member for 6.7 years, 58 visits, last login: 14 days ago
Milwaukee,Milwaukee,WI
$45 per month (12 month contract)
TDS Metrocom
CLEC party: TDS Metrocom
"potential 768 SDSL"
"dishonest sales team, limited availability for Milwaukee"
"check your distance to C.O. yourself BEFORE signing up with these guys !!"
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I wanted SDSL residential service. TDS looked like the only provider. The catch is you have to sign up for voice service to get DSL from TDS. When I called initially, I asked if they foresaw ANY loop distance issues. Naturally, they said no and proceeded to get my voice service installed. Surpise! After voice was in place, they said I was more than 18,000 ft from the C.O. and DSL would be unavailable. So they appeared to be fine with the prospect of me switching back to SBC because of the failed DSL qualification. However, TDS has a policy that gives them 30 - 45 days to release your line to another provider. IOW, they will keep your voice setup for another billing cycle before you can switch. I'm installing a completely new phone line now. I'm thankful that DSLreports has a C.O. distance finder that can even show provider presence for each local C.O. I just wish I had seen that map before I tried signing up with TDS; if I can see the distance problem myself, then the sales team was obviously dishonest in answering my questions about distance. It doesn't take a genius to provide pre-sales DSL info - it just takes honesty. I live on the east side of Milwaukee (53202). Thumbs down for wasting my time TDS. I'm sick of this s#!t.
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