how-to block ads
|
»next review in page
Review by RasputinX 
Posted: 5.1 years ago
member for 7.4 years, 108 visits, last login: 1.9 years ago
 Waterloo,Monroe,IL
 $47 per month (12 month contract)
 about 3 days
 Harrisonville Telephone Co
 "Benevolent Monopoly"
 "You can't get it unless you live here"
 "Small Town TelCo Makes Good"
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
|
HTC rolled out dsl years ago, and have a mature product and network, and the speed/price ratio offered made the initial cable (Charter) rollout look rather ridiculous, They (Charter) have since offered more competetive packages, but are still not on a par with HTC. Service outages have been minimal, and I have been able to continue using the internet, uninterrupted during power outages which affected the whole town (through use of a UPS). When I was (honestly) wrongfully accused of distributing mp3s of the band Blur via P2P (previously never heard of them, I'm more of a Deadhead, Brit Pop not so much) by NetPD (outfit out of UK, refused to answer any of my admittedly rather pointed questions about their methods and practices) they told them, although more politely than I would have "Feck Off, Cop".
HTC operates a monopoly on much of the county I live in, but have offered services to its customers well in advance of major players in the market and at reasonable prices which has enabled it to expand its internet access offerings beyond its own TelCo monopoly. When they added a tier of service all existing customers were upgraded to the new speeds and features and the lower tier was offered at a reduced price. I have every confidence that they plan on expanding and improving services and speeds. I wouldn't mind seeing sDSL but this is unlikely, as I'm sure sticking with the single flavor of DSL keeps costs down. They also display a lack of any irritating habits such as resricting your usage of the internet, they sell Unlimited Internet Access not TOS.
Followup comments: | Forums » comments on review of Harrisonville Telephone Company |
 | »next review in page (previous review)
 Review by Aramis21
Posted: 7.1 years ago
member for 7.2 years, 114 visits, last login: 115 days ago
Dupo,Saint Clair,IL
$47 per month (12 month contract)
about 8 days
Harrisonville Telephone Co
CLEC party: Harrisonville Telephone Co
"Excellent DL speeds, single static ip, simple installation"
"slow upload, 70k cap"
"Great service, would be excellent if better upload speeds"
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
|
Ordered Dialup from www.htc.net within 2 weeks of moving to Dupo IL. Service was good, 48k bandwidth. Decided to order DSL based on current job and couldnt be happier. Took about 8 days from order to full tech install, single filter installed near modem takes care of entire home, single static ip address, gateway ethernet modem. I'm 2300 ft from the c.o. and average 1.42m down on good days, 1.28m down on average days and still around 600-900k on bad days, no problems with email servers EVER. Total down time over last 2 years has been less than 36 hours, which I consider excellent. Outages never last more than 3-4 hours. Customer service is fine, knowledgeable and courteous, afterhours support is outsourced to somewhere in Montana, but they're ok, if a bit clueless about the product. Only complaint is about the 70k upload speed cap. I play alot of games online, beta testing them quite often. A better upload speed more in par with other service providers would be nice.
Followup comments: | Forums » comments on review of Harrisonville Telephone Company |
| »next review in page (previous review)
Review by hodog
Posted: 8.8 years ago
member for 8.8 years, 92 visits, last login: 5.9 years ago
Valmeyer,Monroe,IL
$47 per month (12 month contract)
about 12 days
Harrisonville Telephone Co
CLEC party: Harrisonville Telephone Co
"Excellent customer service. Quick Installation. Free modem, installation and 1st month of service."
"So far, so good !"
"I live in a small rural community, and it is great to see HTC keep up with the ever changing technology."
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
|
From start to finish, HTC did everything they said they would. We have no real alternative to HTC unless we want to pay long distance, but HTC has done an excellent job of keeping up with the ever changing technology. Before I had the DSL installed, I used their dial-up with excellent results. The installers were on time and done in less then 20 minutes. The only thing I wish HTC would consider is having the installers set up your connection. One quick phone call took care of my connection questions, but it would have been easier if the installers would just finish it out for you.
I connected at 450-500 download and 60-65 upload. I have since installed the Dr. TCP I read about on the community forums here, and now I consistently connect at 1300-1400 download. I suggest that everyone download this VERY simple program, it is easy and SAFE to use, plus it is free !
DSL through HTC only costs me $5 more a month then my dial-up connection. I was able to close the dedicated phone line for my PC.
I highly recommend HTC to anyone who can use them !
Followup comments: | Forums » comments on review of Harrisonville Telephone Company |
| »next review in page (previous review)
Review by cryinbrian
Posted: 8.8 years ago
member for 8.8 years, 20 visits, last login: 142 days ago
Red Bud,Randolph,IL
$47 per month (12 month contract)
about 5 days
Harrisonville Telephone Co
CLEC party: Harrisonville Telephone Co
""Guaranteed speed lower than actual speed - with absolutely NO timeouts!""
""Customer service slightly slow - BUT intelligent""
""Great service for the price - wouldn't switch even for free""
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
|
After ordering ADSL from HTC I was hooked up about 5 business days later. Installation was free. Modem was free(I had to supple the Ethernet card - no prob). The installers were curteous and thrifty, getting it all done in about 30 minutes, this included the wiring outside my home. I had to go to work, and I feared I wouldn't get to try out my new speed. The were so quick with the installation I had an hour to kill! I was amazed at the 1.5mps I had immediately!! Dial-up sucks! I dropped my extra phone line, saving me about $8/mo. overall. I had one minor problem and called the tech service. I had to wait for a call back, which was a little slow waiting, but when they did, they fixed me up professionally and intelligently. For $47.95/mo. you can't beat it!
Followup comments: | Forums » comments on review of Harrisonville Telephone Company |
| »next review in page (previous review)
 Review by Jazun
Posted: 9 years ago
member for 9 years, 312 visits, last login: 155 days ago
Waterloo,Monroe,IL
$35 per month (12 month contract)
about 3 days
"Great Download Speed"
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
|
Moving back to HTC. After the Charter nightmare...
Followup comments: | Forums » comments on review of Harrisonville Telephone Company |
|
|
Harrisonville Telephone Company
