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All reviews of FIRST Internet Service (DSL)


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Review by OHnetguy See Profile
member for 9 years, 230 visits, last login: 1.1 years ago
updated 7 years ago

  • Toronto,Jefferson,OH
  • $29 per month
  • (12 month contract)
  • about 5 days
  • Ameritech
  • CLEC party: Ameritech
  • "Great Support, Static IP, 10 email, 150 MB webspace"
  • "No complaints here. Great service and support! Especially for $29"
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:

- Ordered 384/128 (CO based, 15,800 ft).
- Received Cayman 3546 router and filters within five days
- Plugged in, DSL came right up
- am on ramp-up - started 192/128, now 384/128
- static IP (free upon request...otherewise its dynamic)
- PPPOE
- $34.99/mo

So far I'm quite happy. Speeds are as advertised.

UPDATE: Line checked clean and I was able to order 1536/160 service, which I now have. Working just great!

UPDATE 11-1-03: As of a week or two ago I am now on the rate-adaptive profile. 1500/128-256!

UPDATE 11-18-03: Over the past weekend I received my upgrade to 1.5-6.0/384-608. Profile #33 according to ASI. Download speeds were phenomenal - about 5.2 mbit.

The problem was that even though I synced at 6016/608, I couldn't achieve an upload speed greater than 200 kbit.

Had my profile lowered to 1.5-4.0/384 fixed, and now I achieve ~3.24 Mbit / 324 kbit. Working like a charm!

Due to my extended distance (anywhere between 12,000 - 15,000 feet - more likely closer to 12,000) my experience with the higher packages has been awesome. If I were one to download a lot of huge files I might have stuck with 6 Mbit downloads and sacrificed uploads, but having a faster upload is more important to me due to my need to use many interactive applications for work.

UPDATE: 01-25-05 Pricing has been revamped. Now offering 1.5/256 for $29.99 over a one year term. Static IP included free upon request, otherwise dynamic. netblock of 8 IPs or more available. I chose a 16 IP netblock for my routed connection.

Had only one problem since last review, and when I called Support they had indicated that a dispatch was needed and that it would be the next day. But to my surprise it was back up the same day. Totally satisfied.



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