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Review by Schluppy34 
Posted: 5 years ago
member for 5 years, 1 visits, last login: 4.9 years ago
 Campbellsport,Fond Du Lac,WI
 $20 per month
 "Extremely easy to set up! VERY fast speeds for being wireless"
 "Having trouble with our email accounts"
 "You cannot beat it for the price!"
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I had found out about this great new technology (motorola canopy) through my father, who has been a Nconnect customer for nearly 10 years through there dial up service. They now have multiple towers up through out West Bend, Kewaskum, and the town of Wayne. I live about 4 miles north of there tower mounted on the top of Sunburst Ski Hill just south of Kewaskum. After I picked up the hardware need to connect I got home and used a wood clamp to temporary hook it up and see what she had. It didn't take much to sell this guy! I was instantly getting unbelievable speeds. Here's the whole scoop.....
Prices
Equipment---$200.00
Monthy----------$20.00
Speed
Download-----3227 Kbits/sec
Upload----------964 Kbits/sec
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Review by bionic
Posted: 5 years ago
member for 5 years, 31 visits, last login: 1.4 years ago
Hustisford,Dodge,WI
$40 per month (12 month contract)
 about 1 days
"Nconnect now has Motorola Canopy systems in many locations."
"Problems with Nconnect's servers (Line Packet Loss at ISP)"
"I am getting over 2 meg down and 900 k up."
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I signed up for Nconnects Wireless Motorola Canopy 2.4Ghz service. I installed it myself to save $100. Easy installation and they gave me a free Linksys Router. I am renting the radio from them.
At first I was extremely impressed with the speed compared to my dial up connection. Then I really started to investigate the speed. I came to this website and found out that I am actually well below the speed advertised. After contacting Nconnect, they adjusted their AP to fix the problem. I am now at well over 2meg down and 900 k up.
I am learning day by day how to slowly but surely increase my speed.
Nconnect gave me the username and password for my canopy homepage. I am learning as much as I can about Motorola Canopy by "adjusting and readjusting" the settings of the radio.
I have a static IP. Considering PPPoE!
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Review by xetelpc
Posted: 5.1 years ago
member for 5.1 years, 1 visits, last login: 5.1 years ago
Bridgewater Corners,Windsor,VT
$40 per month
"Very fast, very reliable, very sable!"
"E-mail server down once in a while"
"Awesome Broadband Service! Very easy to set up."
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NConnect provides a stable VERY fast wireless broadband service. It is available to the Hartford, WI area and pretty much all of the surrounding towns. I live 9mi west of hartford and there is a tower just down the road. It has a wide rance distance. VERY FAST! VERY STABLE! Sometimes the NConnect e-mail server is down though. But if you don't use your e-mail often then there is not a problem.
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Review by jerr7
UPDATED: 8.3 years ago
member for 9.5 years, 208 visits, last login: 7.7 years ago
Oshkosh,Winnebago,WI
$69 per month (12 month contract)
"NO DSL"
"NO DSL"
"NO DSL"
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No longer offers DSL
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 Review by ozgirl
UPDATED: 8.4 years ago
member for 9.6 years, 1203 visits, last login: 2.3 years ago
Sussex,Waukesha,WI
$69 per month (12 month contract)
 Ameritech
CLEC party: @link
"good pre-sales information, good response from tech e-mail"
"phone calls almost never returned, installation process botched up"
"a difficult time getting it running, hoping things will smooth out now"
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**** Updated on 06/10/01 - As of May 10, 2001, I'm back to a dial-up connection. As you probably know, @Link went belly-up, so that's the end of dsl in Sussex for now. Ameritech does not have a dslam in the CO, nor do any other CLEC's, just @Link, and theirs is sitting there, frozen in bankruptcy for now. Whether any other CLEC will ever get into the Sussex CO, or Ameritech will ever decide to start giving us dsl service, is anybody's guess. For now, all we can do is investigate wireless and satellite service, or wait and wait and wait for Roadrunner to get here. I, for one, have decided to wait for RR. It's not easy to have great dsl (768/768) for eleven months, and then go back to a 56k dial-up. Oh, well.
I ordered a 384/128 dsl line from NConnect in late March, for home use in Sussex, WI, after getting the answers I wanted from the sales rep. I wanted to be able to run more than one computer on the line. In early April Ameritech came out to install the line, a week later @Link came and did the inside wiring but couldn't get the dsl to work, blamed it on Ameritech. Ameritech came out two days later and said their line was fine. About three weeks later an @Link guy showed up at my front door to "pick up the dsl pipe". I convinced him to do a little checking, because I couldn't buy one of the excuses I had heard, that I was "24000 feet from the CO". I'm a couple blocks away. He found that the dsl pipe was bad, swapped it and got a good connection, but that was on his laptop and he had to leave, so when they had my IP and gateway numbers, etc, ready for me, I couldn't get it to work on my pc. More calls and a couple weeks go by, then THEY CALL ME! to say they'll be out to install in two weeks. @Link shows up right on time, swaps out the dsl pipe again, and I've got the connection, on June 2. However, it's consistently about 109/728 or so, slow on the download and way too fast on the upload. Don't get any satisfaction with phone calls again, which by this time was not a surprise, but one night I wrote to their tech support, and the next afternoon it was up to speed. Think I'll stick with e-mail from now on. It's great having an always-on connection that doesn't tie up the phone lines. I have a static IP (actually I bought a block of them), and am using a dsl pipe from Lucent, the speed is fine now, I'm hoping that now that it's up and running things will be smoother, guess I must be an optimist.
Jan
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Review by (hidden by request)
Posted: 8.7 years ago
(review was emailed from domain chippewa.tec.wi.us)
Eau Claire,Eau Claire,WI
$119 per month (12 month contract)
"They occasionally worked as ordered."
"Never responded to voice mail or email."
"In my experience, NConncect stands for No-Connect"
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NConnect Internet has to be one of the sorriest excuses for an ISP
that I have encountered. I signed up for a year contract for DSL service
in Eau Claire, Wisconsin. (They can no longer sell in this area due to
the CLEC's dissatisfaction with their performance) When the service was
installed, it worked flawlessly for only about a month. Then the speed
problems started occurring... A month and a half later they supposedly
had their pipe and/or router upgraded and speed approached what I had
ordered.
Then they switched their billing system to email billing rather than mailing
paper invoices. I received a total of one bill by email. After that, all
I ever received was disconnect notices for non-payment of bills. My
contract specifically stated that payment was due upon receipt of an
invoice but they couldn't bother to send one, only threats of disconnect
ion. I managed to get a hold of the billing department once and they
attempted to verify that our account was being sent to the proper email
address and was in fact being emailed out - As near as they could tell it
was (Did you ever hear of paying for software training on your new
system... HELLO???)
Maybe one in five times trying to contact the company did I actually
talk to a person - they claimed that the emails were sent out and that
they would resend my bill - it never arrived. I run and maintain my own
servers located on my premises; the logs do not even show an attempt to
connect even though I specifically gave them my correct email address on
more than one occasion. (I should point out that I used to be a network
administrator for a different ISP and am currently a network technician
for a Technical College. The mail works from everywhere else, why not
from their servers...) One of the times I was able to reach someone there
who had an idea what was going on, he suggested I use email to contact
them as it received more attention. I emailed them several times trying
to sort out the problems with billing. My email client has an auto-return
that replies when email is read - I never received confirmation that they
even read the mail.
Tech support tried to assist whenever we could reach them - unfortunately the ones I reached lacked people skills or actual knowledge of how the system worked. Only one in five calls were actually answered by a person - my voice mails were never replied to. Even though I made payments via credit card whenever they sent disconnect notices, they still tried to disconnect the service regularly even though I had paid. (Usually at 1:00am when there was no tech support available to attempt to contact. Altogether a sloppy job at best - unplugging and plugging the DSLPIPE restored some usage...)
Also part of my contract was that I was to pay the final month of the contract in advance as part of the installation charge. I notified them a couple
weeks ago (early February) that when the contract was to expire (late March) I would be switching to another provider -- NConnect decided to cut off service a month early even though I had prepaid the final month of the contract.
If the ISP that I had worked at had offered such poor service to it's
customers it wouldn't have stayed in business. If there had been another
choice locally for consistent high-speed service and a reasonable
static-ip block I would have chosen them. Market availability is no
excuse for shoddy service, now that another provider is offering
similar services I am gladly going to pay more just to get the respect
that any customer deserves.
Bottom line - Unless there is no other provider locally, I would recommend avoiding NConnect Internet at all costs. In my experience, NConnect stands for NoConnect - either with their staff or their service.
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Review by cybermancer
Posted: 9.3 years ago
member for 9.5 years, 135 visits, last login: 4.7 years ago
Green Bay,Brown,WI
$90 per month (12 month contract)
CLEC party: @link
"Solid service.... Now"
"went through some rough times"
"Unfortunately NOT offering DSL anymore"
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Just a quick post, according to Nconncet's website, they WILL NOT be offering DSL service anymore. I have an email out to the owner to see what they are going to do with existing accounts and will keep posted.
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Review by Zman24
UPDATED: 9.4 years ago
member for 9.8 years, 5 visits, last login: 9.4 years ago
Manitowoc,Manitowoc,WI
$89 per month (12 month contract)
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****Update**** **Update**
Today I spoke with Nconnect. Because of the download problems, they are going to charge me only $20 a month for the last 2 months of my contract.
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Review by gendou
Posted: 9.5 years ago
member for 9.5 years, 1 visits, last login: 9.5 years ago
West Bend,Washington,WI
$50 per month (12 month contract)
"Great Speed, Great Downloads"
"Some down times"
"I love the DSL, waited a while to get it and now LOVE it, if you can get it I would"
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I have a 384k bothways DSL. The installation process was very easy. Having the NIC installed in my computer already, and they just came in, ran the line and hooked the lines up to my NIC. After that I was all set. I have a Lucent Tech DSL Pipe line, with a 3Com NIC installed in my computer. I have 5 static IP's used to run more that one computer with the DSL. The speed is very very nice. Going from a 56k to this is great. Tech support is very nice and friendly. If I have a problem I call up and they fix the problem right away. Some problems have been that I have had some slow times but it's still faster than 56k!!!!
Tim Schwitz
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Review by (hidden by request)
Posted: 9.5 years ago
(review was emailed from domain milwaukeerocks.com)
Milwaukee,Milwaukee,WI
$59 per month (12 month contract)
"awesome service.. fast service..."
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The only problem I had is that Ameritech was actually a day EARLY and I wasnt there.
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