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All reviews of First Step Internet


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Ad-hoc First Step Internet Forum

Reviews:
read 3 reviews (1 positive) (1 negative)
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Six Month Rating Unavailable
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$40 per month avg ($40 to $40)

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Review by diverse See Profile
UPDATED: 27 days ago
member for 1.2 years, 8 visits, last login: 27 days ago


Kamiah,Lewis,ID
$40 per month
"On line live chat tech support--I can get through by dial up when system is down"
"most of the time tech support doesn't answer their phone but live chat is always answered very quickly"
"for price and service First Step beats the other companies available to me"
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
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Value for money:

    I am very rural and receive service by wireless line of sight. I have no other option for high speed service except wireless and satellite. Satellite is out of the question for gaming and has limits on upload/download gigs. First Step has no limits except on bandwidth for which you pay. First Step acquired my previous provider and definitely upgraded the equipment and bandwidth. Their price for the bandwidth provided is lower than any wireless competitor. They have been diligently working out the bugs (there were many) in the conversion. Most important they put in PPPoE to stop the file-sharers from hogging all of the bandwidth. Tech support is good except for in depth problems where the answer is "we're working on it". And they don't follow up with progress reports. Given the limitations of this rural environment I believe that First Step does a good job and is well worth the low monthly charge.

    My package for the $40 is max bandwidth of 2000 download and 500 upload

    First Step has a speed test on their server making it easy to measure bandwidth from me to their server.

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