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 Review by bluescreen03 
UPDATED: 4.3 years ago
member for 6.6 years, 2237 visits, last login: 26 days ago
 Seymour,New Haven,CT
 $29 per month (12 month contract)
 about 8 days
 Southern New England Telephone
 "Great speed & reliabilty, only a few $ more than 56k"
 "Could use a better upload. I'm bummed when I visit friends w/dialup."
 "IT'S 29.95!"
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Got my DSL 10/2000 and love it, sure beats the days of multilinking 2 56k's. I was out of town the week of my due date, but the modem was in sync when I came back and it's been running great since, w/only a couple minor periods of downtime. On redback 2, it's been pretty good. Used an outside filter in the demark, had a few disconnection problems at first, I think the line was daisychained to another jack before hitting the one I wanted it at, so needed to run a home run. Ran the tweaks listed on this site and went from 500k to 1250k. didn't like PPPOE so got a cayman. Have access to some 6M lines at work, watching something d/l at about 700KB from a good site still amazes me. haven't used tech support, so gave them a avg rating.
Update 8/12/2005: Still running strong, got the upload bump which I badly needed last year. My Cayman died after unplugging it during the big blackout a year or 2 ago, it was still up and running on a UPS when I had gotten home and I didn't want it to run out & get a spike when everything came back on, in hind site guess I shoulda just left it plugged in and chanced it! I now use a Linksys wireless G and a 5260 modem (still kickin so why upgrade). Line is still as stable as ever, if there's ever a lag I know it's usually a PC related issue. Migrated the main ID & one email acct to the yahoo thing as I wanted national dialup access and web mail for one account, but didn't take the Yahoo browser or any of the other stuff, works fine for me. Guess I should change the bottom line to "It's 26.95". MrFixit and the crew here are really fantastic, don't know where we'd all be without them.
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Review by DemonicProf
Posted: 4.4 years ago
member for 7.7 years, 76 visits, last login: 1.1 years ago
East Haven,New Haven,CT
$27 per month (12 month contract)
about 26 days
Southern New England Telephone
"None yet..."
"Too many to list..."
"My contract is up soon, I'll be looking for cable."
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That is all... not very happy right now. I'm not going to pay to have some SBC guy come out and tell me there is some magical problem inside my house. Hell, I ran a line directly from the tiedown and still have slllloooooowwww ass speeds.
Switched to cable... Comcast OWNS SBC/AT&T... 20,000kbps+ speed here, NO packetloss... WTF?!?!? DSL can die a horrible death.
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 Review by MacChoser
UPDATED: 4.5 years ago
member for 7.8 years, 346 visits, last login: 58 days ago
Danbury,Fairfield,CT
$45 per month (12 month contract)
about 20 days
Southern New England Telephone
"Fast connection; Great Price with 12 Mo Contract"
"Tech Support is just worthless; Very little support for us Mac users"
"Once you get the service up and running it is all worth it"
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Well after 4 phone calls with tech support, I finally got my connection up. I was supposed to be switched on Tue, Jan 22nd, so when I woke up I was pretty excited to get out of bed and try this speed demon. Wrong! I was not able to connect. I called tech support immediately and was told that my connection would start tommorrow, the 23rd, so I said ok and hung up. The same thing happens on the 23rd, no connection, morning or night. Now I am pretty pissed off at this point because I knew I had all the software I needed installed and the modem was plug and play. So I wake up on the 24th and lo and behold the connection is going, I couldn't beleive it, here tech support is trying to tell me I installed everything wrong, maybe my modem was bad, maybe the line was bad, so convinced that it was the equipment that they scheduled a crew to come out to my place to figure out what was wrong. You $hitheads. Next time make sure the switch has been flippeed on your side before blaming your customers. And if your a OS X user reading this don't even waste the phone call to Tech they have no idea that the Macintosh even exists. But after all that I guess I am happy with the speed. I would also like to hear from other Macusers out there.
May 2005 - Update have since moved since original install, the install process was flawless the second time. I have also upgraded my service to DSL Pro which gives a slight speed bump up/down for about $10 more a month, well worth it in my eyes. Very Reliable service.
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 Review by Thin1
UPDATED: 4.6 years ago
member for 8.1 years, 1969 visits, last login: 299 days ago
Wallingford,New Haven,CT
$37 per month (12 month contract)
about 21 days
Southern New England Telephone
CLEC party: Southern New England Telephone
"Has been stable and reliable"
"Tech Support and poor feedback on install troubles"
"I like it - Good service at a fair price."
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I re-upped recently for 12 months and got 3000/384 for about $37/month because I have other services with SBC (SNET). My usable throughput is about 2400/400 which is more than I need 99% of the time but it's nice when I'm moving some large files and less money than when I first signed on. I'm still a happy camper with them.
** Prior update(s) follow ***
I made the transition to the new SBC/Yahoo! services and have not had any trouble. I have not made much use of the 'extras' yet but for no added $ it's just nice to have them waiting for me. There seems to be a lot of worry about the handholding features, fear not, you don't have to load any of it if you prefer things that way. The bells and whistles look pretty good for those who want, or need, such features. I still say SNET is a good deal.
*** Prior update Follows ( I hate to revise history) ***
I can say it has been very reliable for me. I have not needed to call for support at all after initial setup. I have seen many others problems get resolved with input found here at DSLreports ( come to the SNET Forum )
My initial down speed was about 1080 but tweaking has brought that to the 1250 range. Upload speed has stayed around 134. The ping times were around 90 when I started service but recently plummeted to 41 (sweet!) Mail service has improved as well. Three months of satisfaction and counting.
*** Original Review Follows ( I hate to revise history) ***
My install had some glitches, due Sept.25 up Oct. 1. During that time I found Tech support mostly to be poor. Some people there seem to be on the ball but it was hard to get a clear idea of what was going on.
They claim 384-1500/128. When setup in thier default I got 934-1165/132 - not bad! After tweeking per DSLReports tweek test I'm up to 1241/136. (so far)
Service has been there reliably in the 11 days I've been up. Mail has gotten iffy now and then which I observed also with SNET dialup waiting for DSL. I believe they are doing work on the mail system, We'll see if it improves.
I am running the self install package of SpeedStream 5260, Enternet 300 ver 1.4 (PPPoE) with a dynamic IP. They give you 5 mailboxes and 5 Meg of webspace.
Overall I'm pretty happy. I am on the edge of town with limited options, no cable yet or they would have been considered. In a year I'll see what my options are but so far SNET is still in the running for a 're-up' - I'll revise this if things change, assume no change means it is still OK
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 Review by bradleyd
UPDATED: 4.6 years ago
member for 9.1 years, 4190 visits, last login: a few hours ago
Stratford,Fairfield,CT
$39 per month (12 month contract)
about 21 days
Southern New England Telephone
"I find it very riliable"
"the AT&T Ma Bell syndrome"
"Can't complain...I enjoy cruisning the 'net."
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Same story as before...but now it's AT&T. Hopefully it wont hurt us in the long run.
[previous review]
I've been a SBC/Yahoo DSL user for several years now. I've had very few problems. The SBC/Yahoo forum is the place to go for any and all DSL related matters.
Overall, I'm a very satisfied customer.
edit: I recently upgraded to the Pro package and am enjoying even better speeds for downloads. A big thumbs up to the folks hangin' out in the SBC/yahoo forum for the Pro package tip...more speed, same price (actually a few bucks cheaper)
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Review by Rocket325
Posted: 4.6 years ago
member for 4.6 years, 4 visits, last login: 1 year ago
Canaan,Litchfield,CT
$53 per month
about 7 days
"charged to credit card, not phone bill, using AOL instead of Yahoo"
"not as fast as cable, could be cheaper"
"very reliable, decent value"
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I was told by an AOL Tech, I had the fastest DSL speed he's ever seen!
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 Review by PeteC2
UPDATED: 4.6 years ago
member for 7.8 years, 3415 visits, last login: a few hours ago
Bristol,Hartford,CT
$29 per month (12 month contract)
about 16 days
Southern New England Telephone
CLEC party: Southern New England Telephone
"Works, works every day, speeds almost never drop!"
"None - really!"
"got what I paid for...extremely consistent speed, TWO THUMBS UP!!"
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Have "upgraded" to the "Pro" package, for basically very, very little! 3 mbps line is netting me a healthy 2.52 mbps down, and 437 kbps up! Service has been, and remains rock-solid...and the doubling of my through-put at very little cost is nice indeed!
After seeing an ad in the local paper which basically "reimburses" the sign-up, and modem cost ($150), and gives $10.00 off for the 1st 6 months ($34.95, next 6 months $44.95), I checked it out. The representative was polite, reasonably knowledgable, self-install sounded like a no-brainer, my only disappointment being that I called 12/12/01 and would not receive service until 01/08/02. Received install "kit" in about a week. Just over 2 weeks got the "software" (didn't need it with XP) and Login & E-mail ID. Figured what the heck, see if it was on yet, very easy to install, and lo and behold was on-line on 12/26. With a little judicious tweaking (from this site, thanks!), running about 1295/109 (down/up). Had to get too "tricky" and shot my connection in the foot, had to call tech support a couple of times. In each instance I got patient, and accurate advice. . Newsgroup is typical server, you want a great news server, pay for one.
Service has now "migrated" to SBC/Yahoo. No real complaints, quality of service (excellent) has not changed. I would highly recommend this to anyone who wants a trouble-free broad band experience!
Now have had it for 2 full years, Upload speed has increased, for free, and cost has actually gone down...Still a happy camper!
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 Review by owine
Posted: 4.6 years ago
member for 7.2 years, 1585 visits, last login: a few minutes ago
Guilford,New Haven,CT
$30 per month (12 month contract)
about 14 days
Southern New England Telephone
CLEC party: Southern New England Telephone
"Fast constant speeds. Good value"
"Tech support is the pits. Not great upload speeds."
"Was on of first 100 people to get DSL in CT and have lived it since i got it"
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I got DSL right when it was released in CT. I've stayed with SNET since then and they have grown with my needs. I now have to Pro package (3.0/512) for $30 a month. I have had problems with losing my connection and then it comes back but thats it. I use it with my Linksys router and have gone through one Caymen router (integrated modem) and killed a modem. I still would love to get Cable because it can be expanded so far. However, for the $30 i pay this DSL is well worth it.
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Review by ron7000
Posted: 4.7 years ago
member for 4.7 years, 91 visits, last login: 2 years ago
Derby,New Haven,CT
$29 per month (12 month contract)
Southern New England Telephone
CLEC party: Southern New England Telephone
"good down/up speed, reliable"
"DSL should be cheaper"
"inherited dsl when got married, glad I got married :)"
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only noticed service down once, from 12-12:30am, what was funny was my DirectTV RCA receiver did a reboot/finding signal automatically just before dsl went down so who knows what happened. Other than noticing that one downtime, has been excellent.
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 Review by ThirdShifter
UPDATED: 4.9 years ago
member for 7.7 years, 3644 visits, last login: a few hours ago
Vernon Rockville,Tolland,CT
$55 per month (12 month contract)
about 5 days
Southern New England Telephone
"Very reliable and we have the best Forum on DSLreports"
"Service is tanking since the SBC full take over in 2004"
"Still better then dial-up"
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Took about 5 days from the order, thats including waiting for the Modem to get to my house.
Had no problem what so ever installng it. I got activated 10 days before the actication date.
Speed is in the 1250+ Download 250+ Upload.
Why i love it? Because if it wasn't for our great Forum here i'm sure I would've whine eveyday that why can't i get OOL kind of speed. well I love My DSL. thanks SNET for putting a RT near me.
April 23rd (Update)
Called To Move service within Connecticut, DSL downtime Expected? Zero days (with an extra 30 bucks i get the dual service) so both My old Address and New Address would be operating till the end of May.
May 10th (update)
HORROR!! HORROR!! HORROR!!!!
My April 23rd updates was all lies  sad but true. all broken promises. Suppose to be up on the 29th but then i was told it will be delayed because of some ordering issues they had. Note: telephone was dead as well for 4 days, then The due date was set on the 9th and again no go.. Gotta call and my due date is pushed to the 16. Sad day!
May 13th
20 days after i called for moving service and 15 days without DSL, Its true! sad but unfortunatly true that Moving DSL service to a different location is proven difficult and very inconvienient even with help from Official DSLR support group (BIG HELP ! ) . Hopefully SBC and is affiliates would tackle this Serious Issue and hope this experience would be a great lesson to others that are planing to move.
My advise? Call and cancel the account and re order instead of using the "Move your services". I'm pretty sure and very sure this month billing would be a Major mess. since i'll be out of town for several weeks i can only say that when i get back to it i'm pretty sure it'll be there.
For SBC, a personal Advice get your act together because you nearly lost a great customer and if it wasn't the great help from fellows that voluntarily help people here at DSLR you guys are surely to loose me.
Updates after vacation...
All running smoothly... Although the billing deparment put me back on 1500/128 since they messed up on some billing stuff that i never looked at. Call them and everything got fixed back to 1500/256 after 5 days. No problem since.
Getting my usual 1250/245 speed.
December 24th 2003
Still waiting patiently for speed upgrades. Comcast is offering 19.95 for 12 months if your a DSL customer and their speed is 3000/256.. dillema!
March 5th 2004
All SBC regions except in CT are offering better speed package. Still waiting for SBC to fix a "billing problem"
December 31st 2004
After a year of waiting. It finally got to CT. I'm on the 3mb/512 package. I'm getting 2500/430 and i guess thats the best. I'm happy its here but at the same time a little pissed uhappy because the 6mb/600 is not offered anymore like that did when the package was introduced to other region.
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SNET - Southern NE Telephone
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