how-to block ads
|
next review in page
Review by joelg 
member for 260 days, 0 visits, last login: 260 days ago
updated 260 days ago
 Pennsylvania Furnace,Centre,PA
 $60 per month- (12 month contract)
 about 1 days "Was good service for 3 years, then terrible service for last 3 months" "Connection dropping constantly, customer service not returning calls or providing answers" "Was happy for a long time, then everything went downhill"
| Pre Sales Information:
Install process:
Connection reliability:
Tech Support:
Services:
Value for money:
|
I have been with GetWireless for about 4 years, where i had almost no issues with the service until the last 3 months.
Until recently the service has been great, although a bit pricey, I was paying $60/month for the 3MB service (MAX they offer). For me, it was really my only option in rural area of state college. Verizon doesn't even offer DSL out here.
Lately my connection does not even work, my connection will drop out constantly, maybe staying up for 5-10 minutes then dropping out for a few minutes. Their tech support says they are not seeing an issue but something is definitely wrong and they seem unwilling to help. I am cancelling my service because of lack of service provided and lack of tech support help.
Comments:
  jdbalogh
join:2003-11-21
State College, PA | Alternate to GetWireless.Net (wireless) For that price and speed, you may get better service from a satellite ISP company. | |
|
| |
 | next review in page (previous review)
Review by T_smith456
member for 1.7 years, 9 visits, last login: 1.6 years ago
lodged 1.7 years ago
- State College,Centre,PA
- $39 per month
- (24 month contract)
- about 10 days
- "Great speeds, Cheaper than any of the alternatives"
- "Very Happy with the service"
| Pre Sales Information:
Install process:
Connection reliability:
Tech Support:
Services:
Value for money:
|
Get great speeds and great latency. I use VoIP, VPN and stream video and audio. All works better than it did with cable modem. Install went smoothly and the tech support has been very helpful.
Comments:
| next review in page (previous review)
Review by magic8900
member for 3.7 years, 2 visits, last login: 3.2 years ago
updated 3.7 years ago
- State College,Centre,PA
- $20 per month
- (6 month contract)
- "Relatively cheap"
- "Very slow, VERY inconsistent."
- "DO NOT go with this company the internet service is bogus"
| Pre Sales Information:
Install process:
Connection reliability:
Tech Support:
Services:
Value for money:
|
My room mates and I ordered a 20 MB/sec line and never saw speeds that high. Highest speed was around 17.3 MB/sec and usually (as in 90% of the time) speeds were under 2 MB/sec. We would call to complain and the internet would be good for about an hour and then right back down the toilet.
Speed test review from 5 minutes ago:
Download Speed: 7864 kbps (983 KB/sec transfer rate)
Upload Speed: 1025 kbps (128.1 KB/sec transfer rate)
^^ The above is NOT what the contract said I would receive. I'm paying for a 20 MB/sec download rate and a 3 MB/sec upload rate. Worst part is they want to charge a $150 cancellation fee. Scam.
My advice is to stick with comcast, i had comcast last year in the same apartment and never had issues.
Comments:
| next review in page (previous review)
Review by danthompson
member for 4 years, 32 visits, last login: 3.9 years ago
lodged 4 years ago
- State College,Centre,PA
- $27 per month
- (9 month contract)
- about 2 days
- "Service for my apartment worked great all year"
- "It was a good value for the money."
| Pre Sales Information:
Install process:
Connection reliability:
Tech Support:
Services:
Value for money:
|
I consistently saw 20-30mb downloads on speed tests. Overall it was a good experience, better than I have had with other providers in the area.
Comments:
| next review in page (previous review)
Review by bio_pjs
member for 6.6 years, 10 visits, last login: 5.2 years ago
lodged 5.6 years ago
- State College,Centre,PA
- $30 per month
- (12 month contract)
- about 2 days
- "Good price if pings were decent"
- "Terrible ping to almost everywhere, far less than advertised speeds"
- "Avoid them until they fix their problems"
| Pre Sales Information:
Install process:
Connection reliability:
Tech Support:
Services:
Value for money:
|
My experience with ISPs in State College, PA have been mixed compared to where I previously lived in north New Jersey.
I suspect Getwireless.net launched a huge marketing blitz and signed up as many people as they could. This is their first year providing residential DSL service to State College residents. Perhaps they built up too quickly. At first, they placed everyone under the same software speed restriction, creating absolutely horrid pings and download speeds.
Speeds of 7 mbps/1 mbps are advertised. During the first 3 weeks, speeds of .5 mbps/.1 mbps were experienced. Since then, it has improved. However, there is nowhere near the advertised speeds. In addition, with the exception of Google.com, the pings tend to average around 150 ms. This ping is unacceptable for anyone who wants to play games online, including any XBox Live or computer games. If you're a gamer, definitely avoid this ISP.
Overall, the price is terrific yet the service is not good. I suspect they do not have the bandwidth and peering required to service so many of their newly acquired customers.
Comments:
|
|
