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Review by Jaywclark 
UPDATED: 20 days ago
member for 20 days, 0 visits, last login: 20 days ago
 Lexington,Lexington City,VA
 $54 per month
 about 3 days
 "So far reliable, get the advertised speeds."
 "Price"
 "I would recommend to anyone."
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I have to 3.0M package. Had dsl in my current home for about 9 months now. I get the advertised speeds. I haven't had really any issues. Connection very stable. The price is a little steep for the speeds but the plans aren't to overly priced.
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 Review by John Galt
UPDATED: 23 days ago
member for 5.1 years, 2678 visits, last login: a few hours ago
Happy Camp
$49 per month (12 month contract)
about 7 days
"Consistent speeds"
"Occasional DNS issues"
"Works great!"
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Moved DNS to 4.2.2.1 in modem...no problems since.
Have 5.0/768 service DSL
Provided with 2Wire modem
Local area techs are great and keep things humming along
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Review by devexityspac
Posted: 26 days ago
member for 26 days, 0 visits, last login: 26 days ago
Hinesville,Liberty,GA
Contract price not specified.
"Nothing... Worst ISP ever!"
"After those 2 weeks, my speeds were throttled so much that I was unable to play on Xbox Live..."
"I've had Knology/Comcast/Time Warner and now CenturyTel/CenturyLink... This is by far the WORST of them all..."
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• What other options did you consider for broadband
Comcast cut me off due to going over my bandwidth limit (... and no, I had NO clue there was such a thing)....
• What SPEED/package did you order, at what monthly price?
Only the 6mb/sec was available
• How was the order & install process?
It was relatively smooth until I got my first bill.. The installers and lady on the phone FAILED to mention that there was a 30$ next-day-delivery fee for the DSL-Modem (Linx L-220) that the installer brought with him. That along with the 5$/month rental fee (which I did know about)... I could have bought the damn modem for the price of the hidden fee+1st month rent...
• What brand/model was the supplied equipment?
Linx L-220
• What good or bad experiences most struck you?
The above mentioned and my internet being throttled MASSIVELY.
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Review by INtech
UPDATED: 37 days ago
member for 255 days, 261 visits, last login: a few hours ago
Brookston,White,IN
$31 per month
about 1 days
 CenturyTel
"Cheap. They go where others don't."
"Reps misquoted price many times."
"I do enjoy it."
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First I tried a local Wireless ISP. After I learned my lesson, I went to CenturyTel to get internet service. When inquiring about Internet, depending on which day I called, I would get a different answer every time. I then called the local supervisors secretary who then set me up with all the proper quotes. The only thing that was hidden was a $1.25 "Regulatory Cost Recovery Fee" for internet. (She didn't hide it, it just wasn't on any literature or website small print) This is a fee by CenturyTel and being it is mandatory then it should be included in the price. They are not collecting it on behalf of any other agency. (that's my only rant) Once that was done, everything went smooth. I got the 512/256 package at $29.95 a month. They did have some promos/bundles, but I chose not to take one to stay out of a contract. I bought my own modem off eBay, set-up was a snap. I'm not far from the RO and sync rates are right on and always a stable connection. Speed is as advertised most of the time, except for peak times. (After school is the worst) Only last a couple of hours at the most. FYI, Pings are around 65-75ms. I waited a month to test the service and see if billing is correct and they have been spot on. I believe this again is due to using the local secretary to place my order. She was great. I haven't used tech support so I don't know about that part. I do use their landline and it has never gave me a problem.
Update 10-14-2009
It's been about 6 months and here's what's new. No billing issues at all. Great Job!
Uptime for my DSL, 99.9% I can remember 1 time that it was out for about 3-4 hours. I believe it was a fiber cut out of state. So I say Great Job!
Latency is 70-85 on good days, 95-115 on bad days, some days better than others. I don't game, so I don't care much on this.
Keeping up the backbone (bandwidth) is their flaw. It's not terrible, but they definitely let it go a little too long before they add another T-1. Hopefully things will improve as I know they have been getting new procedures for identifying this. We'll see, and I'll update again.
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 Review by Sheridan
UPDATED: 37 days ago
member for 1 year, 410 visits, last login: 10 days ago
Sheridan,Montcalm,MI
$41 per month (24 month contract)
about 4 days
"Fast; Ontime Install"
"maybe a bit pricey; Westell modems difficult to deal with."
"Overall Satisfied; wish for more speed."
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Fast Install on time to when they said they would be. Did not know if a faster speed would be attainable. Still haven't heard an answer. Useful Tech Support to bridge the modem to router VERY POLITE AND HELPFUL TECH SUPPORT. West-ell modem proprietary to Century-Link. High Latency. Somewhat buggy as time goes by...tech support have pretty generic responses for the problem have switched modem (owned) and have more luck since. wish they were faster speeds at a better price.
Attachments:
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Review by SRE_Wolf
Posted: 42 days ago
member for 5.3 years, 21 visits, last login: 42 days ago
Jemison,Chilton,AL
$30 per month
about 5 days
CenturyTel
"its faster than anything else I can get here."
"its only 1.5 meg and I rarely come close to those speeds"
"its ok I guess but it can be alot better"
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I live out in the boonies. I have tried Hughesnet, and verison wireless broadband. The DSL is a step up from both. Its not perfect and i'd love to see them try to at least get you close to their published speeds. But untill something better is available out here I'll stick with it.
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Review by jdbob
UPDATED: 42 days ago
member for 139 days, 152 visits, last login: a few hours ago
John Day,Grant,OR
$44 per month
about 4 days
CenturyTel
"Download Better than Tachyon Satellite"
"Dynamic IP"
"Not a lot of choices out in the boonies"
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Looked at Verizon mobile data but I'm not comfortable with Cell phone companies policy of just letting people run up absurd overages rather than just contacting the customer when they get close to their monthly limit.
CenturyTel just started offering their "Extended Internet" (which translates into we are too cheap to install a cabinet) recently to this area, at least officially. A couple of neighbors have contacts with local CT employees, so they were able to get it 6 months or more ago.
I called them on a Tuesday and received the modem friday morning by UPS. The lineman showed up in the afternoon but wasn't optimistic at that point about getting the signal here. He called later in the afternoon to inform me that I now had a connection, although there was a lot of noise on the line.
After about a week they got things fairly stable, now seems to stay synced at 352 down and 256 up instead of jumped all over the place. They charge me for 1.5Mb service in any case. Some test results at »/testhistory/1656151/adcfa
Update 19 Sept 2009: DSL and dial-tone dead since 18 Sept 2009 4PM. Neighbor had his go down the day before. Lineman told him the wiring is falling apart up here in the hills.
Update 21 Sept 2009: DSL back around 10AM, so that's about a 66 hour outage, not impressed.
Update 9 Oct. 2009: Ever since the outage the modem has been reporting a upload sync of 128 but only a margin of 1db. As a result actual upload speeds are in the range of 10kbs to 20kbs. Contacted Centurytel, both via phone in Louisiana and in person locally. In both cases they don't care.
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 Review by rupst2
UPDATED: 52 days ago
member for 6.8 years, 549 visits, last login: 42 days ago
Columbia,Boone,MO
$60 per month
about 25 days
CenturyTel
"adsl2+ 10mb"
"Price, outages"
"typical overpriced telco dsl"
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Called 3 weeks prior to move to have my 10mb dsl activated. No signal on the Saturday I moved. Had to wait until Monday to have telco guy fix it. Connection was pretty marginal for 10mb. Had to do a short 8' homerun line to keep it stable to get my 10mb speed. First bill came and $6.46/mo in taxes and fees. Never had that with ATT's version of PURE dsl. Centurytel supplies dialtone you don't use but you get stuck with state and local taxes, 911, and relay charges for it. Oh, and charged $1/mo on call block. So it amounts to $60.41/mo after $5 promotional discount. Then my service was out again yesterday and had to have telco guy come out and fix. At this point the connection has been OK, but really not fitting the bill. Ordered 12mb/1mb medicomm cable service to be installed tomorrow. I'm very pro dsl and anti cable, but as much as it hurts to say it, cable wins. 
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Review by CIAgent98
Posted: 58 days ago
member for 58 days, 18 visits, last login: 17 days ago
Jefferson City,Cole,MO
$29 per month (12 month contract)
about 7 days
Enhanced Telecommunications Corp.
"Cost and reliability"
"none"
"Excellent service"
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I've had CenturyLink (previously Embarq) for about 2 years, the service has consistently been excellent!
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Review by rick_farrow
Posted: 68 days ago
(review was emailed from domain centurytel.net)
West Plains,Howell,MO
$39 per month (12 month contract)
CenturyTel
"up most of the time"
"no announced outages via email"
"overall ok"
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Overall I suppose I am satisfied with Centurytel. I have been a customer of
their dsl for about 5-6 years. In my area Centurytel is the only dsl
provider ; we have been promised Charter Cable Internet for years but no
luck so far. My complaints about Centurytel would probably be:
1. There are no announced outages (due to maintenance) which is emailed
to subscribers. I think they post alerts about upcoming outages in some
remote portion of their site but I couldn't tell you where that is. There
have been no outages lately but there was about a six month stretch a year
or so ago when outages seemed to occur weekly. This was very frustrating.
2. The homepage Centurytel offers is really just a tweaked Myway.com
homepage. There is nothing to it, really, and I would not consider making
it my homepage.
3. The security software offered (for a fee) by Centurytel is from
Computer Associates which is a mid-tier performer at its best. Why they
don't offer F-Secure, Norton or even Trend Micro or McAfee is beyond me.
4. I purchased a dsl modem with firewall when I started with
Centurytel. There has been one software update/upgrade to the modem and
that was about a year after I purchased it. It has a built in firewall
although I am not sure how secure it is anymore. Now Centurytel leases
their modems although a person could save a lot of money just purchasing one
at walmart.
Followup comments:  
JoeConsumer
@myvzw.com
| Centurytel Facts Olive Branch and a small area just outside the city limits is the only area Centurytel services throughtout our region. Centurytel is larger in othe areas but very small in North MS. The city of Olive Branch has a contract with Centurytel and receives a handsome return on all services. Centurytel is high and not competitive with the neighboring AT&T service areas which surround it. Centurtel does NOT have to be competitve they own the rights through the FCC to serve the area in Olive Branch which results in higher revenues for both the city and company. There are literally neighbors in surrounding areas that live next door to each other that have to make a long distance phone call to call each other. Centurytel's solution a pricey area wide calling plan which makes an average phone line nearly $50 with any coomon features such as caller ID. I had Centurytel before I dropped my home phone because of poor service, dropped calls, etc. Yes a landline with calls that failed and it has been a cronic issue with many OB residents.
I have a solution. Drop your Centurytel phone service. Get Comcast high speed Internet and get a magic jack. You'll save money and put am end to Centurytel's monoply in out community. It will not be profitable for Centurytel to remain in our area and the will sell their rights mist likely yo AT&T which is now offering U-verse TV, phone and Internet. It will also give an incentive to the City of Olive Branch to Enter contract talks with AT&T to give all of us a oppertunity to choose who we'd like to use for our phone, cable and Internet. The time is now but unless we drop Centurtel we are only holding ourselves back! | |
| | Telephony
join:2008-10-10
Olive Branch, MS
| Re: Centurytel Facts Centurytel Facts ha.
Fact 1: OB was about middle of the pack in Centurytel territory's in terms of access lines and closer to the top in growth. At least before the recent merger, it may have affected this one way or the other.
Fact 2: Centurytel does not have a contract with the City of OB, other than to provide them phone service.
Fact 3: The only return the city gets from Centurytel is in the form of taxes and community involvement.
Fact 4: On the area calling plan, well they could have no solution. Plus it caps at $10 a month. ATT has the same plan.
Fact 5: Centurytel does not have a monopoly, Comcast offers dial tone in OB for competition's sake.
Those are the real facts. I understand your frustration, but to post stuff that is just not true is well, just wrong. ATT had this area way back in the day and chose to sell it, they did not want it. | |
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