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Review by beta testing 
member for 10.5 years, 772 visits, last login: 361 days ago
lodged 10.5 years ago
 usa
 $49 per month- (12 month contract)
 about 15 days "It has great email" "Slow" "available"
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I think that Juno Express sucks and i am going to get a new broadband
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Review by goldschlag3
member for 11.5 years, 1 visits, last login: 11.5 years ago
lodged 11.5 years ago
- Woodmere,Nassau,NY
- $49 per month
 Covad- CLEC party: Covad
- "nothing good"
- "poor reliablility"
- "choose another carrier"
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in woodmere NY Junoexpress/Covad's reliability is very poor.
No DSL service for 2-3 hour periods 5 - 10 times a week
would not reccomend them
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Review by gazinc
member for 12.5 years, 13 visits, last login: 12.3 years ago
lodged 12.5 years ago
- Geneva,Kane,IL
- $49 per month
- about 18 days
- Ameritech
- CLEC party: Covad
- "Fast install"
- "No service at all after 6 days"
- "Who is to blame? Covad or Juno"
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Service? What Service?
Juno was great at the get go. I was up and running after just over two weeks. When the tech came to install, he said it was running to slow. He did a line test and said that there might be a bad connection. After 6 days, Ameritech came and check the line. They said all was OK, and the problem could be with Covad. After that, I had no service at all! After calling Covad, they said they would have to wait to hear from Ameritech. Well, the wait went on. After 4 day went past, and several calls, Ameritech came and tested the line. This time with me standing there. All check out OK again. Still, no service! Finally, on Monday morning, Covad calls to see if the service was working. I told them no, and it hasn't been for a week now. He told me they got the word back from Ameritech, and the line was OK, so they would send out an install tech to replace the modem. Two days later, at 7:30pm, in he comes. Installs a new modem, and still NO SERVICE! Tech makes a call, and runs a test, and blames Ameritech for not doing their job to conect the service, (which they had done, and checked twice) and tells me that they will have to open a trouble ticket with Ameritech to fix the line. I was told to be patient, it could take at least a week. The big question is, why isn't Juno pushing them more to get this fixed, and when can't Covad go and check there equipment at the central office?
The bottom line is, I dumped the service and will sign up with someone else.
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Review by ajmain
member for 12.6 years, 12 visits, last login: 12.4 years ago
lodged 12.5 years ago
- Glen Ellyn,Dupage,IL
- $49 per month
- (12 month contract)
- about 21 days
- Ameritech
- CLEC party: Covad
- "Setup was fast. First 2 months went well."
- "For the past month or so, speed has been well BELOW MODEM SPEED."
- "It's a Covad problem, and Juno will let me out of my contract."
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Juno told me today that Covad is so far behind on its installations/etc that there's nothing they can do to improve my service. They think it'll get better in 4 - 5 weeks. Right now I get decent speeds overnight, but once business hours hit, I go to crawl speed. Sometimes I have so little speed that it's as if it's not even there.
So now I'm looking for a new ISP.
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