how-to block ads
|
»next review in page
Review by beta testing 
Posted: 7 years ago
member for 7 years, 771 visits, last login: 4.1 years ago
 usa
 $49 per month (12 month contract)
 about 15 days
 "It has great email"
 "Slow"
 "available"
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
|
I think that Juno Express sucks and i am going to get a new broadband
Followup comments: | Forums » comments on review of Juno Express |
 | »next review in page (previous review)
Review by goldschlag3
Posted: 8.1 years ago
member for 8.1 years, 1 visits, last login: 8.1 years ago
Woodmere,Nassau,NY
$49 per month
 Covad
CLEC party: Covad
"nothing good"
"poor reliablility"
"choose another carrier"
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
|
in woodmere NY Junoexpress/Covad's reliability is very poor.
No DSL service for 2-3 hour periods 5 - 10 times a week
would not reccomend them
Followup comments: | Forums » comments on review of Juno Express |
| »next review in page (previous review)
Review by gazinc
Posted: 9 years ago
member for 9 years, 13 visits, last login: 8.8 years ago
Geneva,Kane,IL
$49 per month
about 18 days
Ameritech
CLEC party: Covad
"Fast install"
"No service at all after 6 days"
"Who is to blame? Covad or Juno"
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Value for money:
|
Service? What Service?
Juno was great at the get go. I was up and running after just over two weeks. When the tech came to install, he said it was running to slow. He did a line test and said that there might be a bad connection. After 6 days, Ameritech came and check the line. They said all was OK, and the problem could be with Covad. After that, I had no service at all! After calling Covad, they said they would have to wait to hear from Ameritech. Well, the wait went on. After 4 day went past, and several calls, Ameritech came and tested the line. This time with me standing there. All check out OK again. Still, no service! Finally, on Monday morning, Covad calls to see if the service was working. I told them no, and it hasn't been for a week now. He told me they got the word back from Ameritech, and the line was OK, so they would send out an install tech to replace the modem. Two days later, at 7:30pm, in he comes. Installs a new modem, and still NO SERVICE! Tech makes a call, and runs a test, and blames Ameritech for not doing their job to conect the service, (which they had done, and checked twice) and tells me that they will have to open a trouble ticket with Ameritech to fix the line. I was told to be patient, it could take at least a week. The big question is, why isn't Juno pushing them more to get this fixed, and when can't Covad go and check there equipment at the central office?
The bottom line is, I dumped the service and will sign up with someone else.
Followup comments: | Forums » comments on review of Juno Express |
| »next review in page (previous review)
Review by ajmain
Posted: 9 years ago
member for 9.1 years, 12 visits, last login: 8.9 years ago
Glen Ellyn,Dupage,IL
$49 per month (12 month contract)
about 21 days
Ameritech
CLEC party: Covad
"Setup was fast. First 2 months went well."
"For the past month or so, speed has been well BELOW MODEM SPEED."
"It's a Covad problem, and Juno will let me out of my contract."
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
|
Juno told me today that Covad is so far behind on its installations/etc that there's nothing they can do to improve my service. They think it'll get better in 4 - 5 weeks. Right now I get decent speeds overnight, but once business hours hit, I go to crawl speed. Sometimes I have so little speed that it's as if it's not even there.
So now I'm looking for a new ISP.
Followup comments: | Forums » comments on review of Juno Express |
|
|
Juno Express
