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All reviews of Global Telecom Inc GTI


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Ad-hoc Global Telecom Inc GTI Forum

Reviews:
read 76 reviews (71 positive) (1 negative)
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Review by (hidden by request)
Posted: 5.8 years ago
(review was emailed from domain Alternativesinc.org)


Raritan,Somerset,NJ
$79 per month (12 month contract)
Verizon
"Price,Service,Reliability"
"Home Run!"
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:

    > Working with GTI is great! The customer service is impeccable as well
    > as the internet service. Our company contacted GTI and in a matter of
    > days our DSL was up and running. We have had no problems with
    > connectivity and the speed is great!! Compared to other ISP's the
    > cost is lower - with better service than our last provider, something
    > that in today's society is rare!! We have been using GTI for 6 months
    > and have not had to contact them once since the initial installation!
    >
    >
    > Michael Piomelli
    > Computer Systems Administrator
    > Alternatives, Inc.
    > >
    >

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Review by christonyc See Profile
Posted: 6.1 years ago
member for 6.1 years, 1 visits, last login: 6.1 years ago


Newark,Essex,NJ
Contract price not specified. (24 month contract)
about 11 days
Verizon
CLEC party: Verizon
"Fast, Knowledgeable"
"none"
"A shining star in the Dark world of ISP"
Pre Sales information:
Install Co-ordination:
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Value for money:

    Everyone I spoke to at GTI was great. Filled out the order form on the Web had service during the following week. We got a great 768 circuit with static ips. Running our security camera over them at night, they work great. NO hiccups so far. Thought the blackout would cream us but once the power was on in our office in Newark, we were right back up to speed. The tech guy was great, one of the sharpest guys i have spoken with. if these guys service your area go with them.

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Review by (hidden by request)
Posted: 6.1 years ago
(review was emailed from domain therapro.org)


North Bergen,Hudson,NJ
Contract price not specified. (12 month contract)
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:

    I have been working with GTI as my DSL provider for close to a year.
    They have provided me with excellent customer service, enhanced
    capabilities (as compared to Verizon), and were the most cost effective.
    In today's society this is saying a lot! There is no such thing as
    customer service. So when you combine customer service with competitive
    pricing you have a winning combination.

    Thank you,

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Review by richard
Posted: 6.1 years ago
(review was emailed from domain naturalutions.com)


Boonton,Morris,NJ
Contract price not specified. (12 month contract)
Verizon
"Predictable, reliable, great customer and tech service, always."
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
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Value for money:

    --Apple-Mail-73-63846428
    Content-Transfer-Encoding: quoted-printable
    Content-Type: text/plain;
    charset=ISO-8859-1;
    format=flowed

    Re: DSL REPORTS REVIEW

    =A0

    We run two business from the same location, our home. Each business is=

    over 20 years old. We have an ethernet network with 4 workstations.
    Using dial up became a real challenge as we became more dependent on
    the internet. My wife is a Homeopath, runs a school, clinic and is an
    author. Her work involves a lot of research via the internet. I run a
    referral marketing business with distributors in 4 countries. 90% of my=

    work is on the phone and internet.

    GTI has been my provider for many years. Their support and reliability=

    has become the foundation of our internet access. They have never let
    me down. They are predictably accessible. Because of this I spoke to
    them about DSL service. They made it so easy to make the transition I
    could not refuse. We have been using GTI DSL service now for over 4
    months. During this time we have never had a problem, at all. Their
    service continues to be impeccable.

    If you rely on your internet access and great customer service GTI is
    the company for you.

    Warmest Regards,
    Richard Cicchetti
    Amazon Herb Company
    »www.rainforestbio.com/natural

    --Apple-Mail-73-63846428
    Content-Transfer-Encoding: quoted-printable
    Content-Type: text/enriched;
    charset=ISO-8859-1

    TahomaRe: DSL REPORTS =
    REVIEW

    Times New Roman=A0

    Times New RomanWe run two business from the
    same location, our home. Each business is over 20 years old. We have
    an ethernet network with 4 workstations. Using dial up became a real
    challenge as we became more dependent on the internet. My wife is a
    Homeopath, runs a school, clinic and is an author. Her work involves a
    lot of research via the internet. I run a referral marketing business
    with distributors in 4 countries. 90% of my work is on the phone and
    internet.

    GTI has been my provider for many years. Their support and reliability
    has become the foundation of our internet access. They have never let
    me down. They are predictably accessible. Because of this I spoke to
    them about DSL service. They made it so easy to make the transition I
    could not refuse. We have been using GTI DSL service now for over 4
    months. During this time we have never had a problem, at all. Their
    service continues to be impeccable.

    If you rely on your internet access and great customer service GTI is
    the company for you.

    Warmest Regards,

    Richard Cicchetti

    Amazon Herb Company

    »www.rainforestbio.com/natural

    =

    --Apple-Mail-73-63846428--

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Review by oddissyus See Profile
Posted: 6.1 years ago
member for 6.3 years, 1 visits, last login: 6.1 years ago


Dayton,Middlesex,NJ
Contract price not specified.
about 10 days
Verizon
CLEC party: Verizon
"Very good sales representative and knowledgible tech reps."
"None"
"Good Service!"
Pre Sales information:
Install Co-ordination:
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Value for money:

    We had to move to Dayton from Edison and were looking for DSL services with static ip. We run some services and have a need for static ip. Our previous ISP was not offering the DSL service in Dayton and it turned out that there is not a single ISP (from the lot that we contacted) other than GTI that was offering dsl service with static ip in Dayton area.

    We also wanted to make sure that there is no interruption of service for our existing customers. We are glad that we contacted GTI, they really came through for us. GTI contacted Verizon (who is the CLEC) verified with them the availability of DSL services and scheduled a technician to come in within a weeks time. They have promptly supplied us hardware and the static ip info and when the dsl installation is completed, their technicians helped us configure our linux based servers. Overall we are very happy with the response and service we got.

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Review by (hidden by request)
Posted: 6.2 years ago
(review was emailed from domain brelect.com)


Wyckoff,Bergen,NJ
Business customer
$79 per month (12 month contract)
Verizon
Pre Sales information:
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Connection reliability:
Tech Support:
Services:
Value for money:

    I would like to post this review of GTI for your readers.

    With the introduction of speedier Internet access, our company became
    interested in changing over from dial-up to DSL. Geography dictated that
    we utilize the services of a private ISP, in conjunction with COVAD and
    Verizon, to secure slow but reliable DSL service. In addition, the cost
    was, considering the access speeds, quite high.

    The recent "big blackout" caused us to lose our service for three days and
    precipitated a review of our DSL options. The GTI offer was almost 4 1/2
    times the speed at one-half the monthly cost. Although there were concerns
    about installation problems, we run a Novell network with an integrated
    router/hub set-up, we were assured by GTI's technical support that once the
    line was ready, the router would be shipped with all the necessary
    additional hardware, software and instructions.

    The changeover to GTI was the easiest installation this office has ever
    experienced. Technical support walked us through the entire process, which
    took less than one-half of an hour.

    Our company has been connected via GTI for almost three weeks without any
    start-up problems or incident.

    Based upon our experience, we wholeheartedly recommend GTI as a high-speed
    DSL provider.

    R. Cameron

    Richard D. Cameron

    B&R Electronics, Inc.
    400 Braen Avenue
    Garden State Industrial Complex
    Wyckoff, New Jersey 07481
    (201)670-7200 Voice
    (201)670-6849 Fax


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Review by kasnj See Profile
UPDATED: 6.2 years ago
member for 7.3 years, 12 visits, last login: 71 days ago


Fair Lawn,Bergen,NJ
$270 per month
about 21 days
"Very helpful and responsive - excellent customer service!"
"None"
"If you need dependable service, it's worth the cost"
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:

    These folks got me set up fast - helped me with all the Verizon "issues", got me the static IP I needed, and best of all - the rep showed up on-time and knew exactly what he was doing! What a relief!

    I've been using the service for over a year now, no drops in service, excellent speeds. I am very happy! Yes, I'm paying more but I get the level of service and support I need, so it's money well spent.

    As 2003 comes to a close I can report that I still love this service! Not a single problem. Wish I could say that for my computer.


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Review by bbpc4 See Profile
Posted: 7.1 years ago
member for 7.1 years, 0 visits, last login: 7.1 years ago


Bound Brook,Somerset,NJ
Business customer
Contract price not specified.
about 21 days
Verizon
CLEC party: Network Access Solutions
"They were there when we needed them"
"N/A"
"We'll keep using them"
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:

    We moved to GTI when our then current ISP (Rythms) went "belly up". We were really in a bind and GTI responded quickly to get us back on the Internet during a time of very high demand. They even installed us on a Sunday! I wonder if that's becaus ewe are a church?

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Review by nestor6 See Profile
Posted: 7.1 years ago
member for 7.1 years, 2 visits, last login: 7.1 years ago


Cliffside Park,Bergen,NJ
$230 per month
about 20 days
Verizon
CLEC party: Network Access Solutions
"Excellent support"
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Value for money:

    We have installed 384k sDSL for almost a year and I have a very good experience with GTI, the service is reliable, tech and customer support are superb; I recommend them.

    Followup comments:
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Review by (hidden by request)
Posted: 7.1 years ago
(review was emailed from domain gti.net)


Basking Ridge,Somerset,NJ
Business customer
$139 per month (24 month contract)
Verizon
"Quite professional and knowledgeable"
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:

    --=====================_28577474==_.ALT
    Content-Type: text/plain; charset="us-ascii"; format=flowed

    Gentlemen,

    Our experience with GTI has been extremely positive. The service is quite
    reliable and when their are issues and/or questions the staff is friendly
    and knowledgeable. Will will continue to utilize GTI services because we
    have found them quite professional and reliable.
    Bob Grandjean
    Sedgefield Associates Inc.
    P.O. Box 272, Basking Ridge, NJ 07920
    Phone: (908) 252-2810
    Fax: (908) 766-3938

    --=====================_28577474==_.ALT
    Content-Type: text/html; charset="us-ascii"

    Gentlemen,

    Our experience with GTI has been extremely positive. The service is quite
    reliable and when their are issues and/or questions the staff is friendly
    and knowledgeable. Will will continue to utilize GTI services because we
    have found them quite professional and reliable.

    Bob Grandjean
    Sedgefield Associates Inc.
    P.O. Box 272, Basking Ridge, NJ  07920
    Phone: (908) 252-2810
    Fax: (908) 766-3938

    --=====================_28577474==_.ALT--


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