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Review by dmelugin  UPDATED: 5 years ago member for 9.5 years, 477 visits, last login: 5 days ago
Stanwood,Snohomish,WA
$53 per month
Verizon
"My speed went up and the technical staff seem responsive!"
"None yet!"
"So far so good."
| Pre Sales information: Install Co-ordination: Connection reliability: Tech Support: Services: Value for money:
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I was an customer with Cascadeisp.net for over an year and fidalgo bought them out.
UPDATE!!! Cost went up to 80 dollars a month.. Cancelled today and went to Wave Broadband today..
I pay 40 dollars an month half of what I pay now.
I will let you know what happens soon.
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Review by Chief Sparky  UPDATED: 5.9 years ago member for 8.6 years, 2280 visits, last login: 2 days ago
Mount Vernon,Skagit,WA
$75 per month (12 month contract)
about 14 days
Verizon (ex GTE)
"Great tech support!"
"None. Really."
"Decent value, good tech support."
| Pre Sales information: Install Co-ordination: Connection reliability: Tech Support: Services: Value for money:
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I was on Fidalgo initially when I moved to Mount Vernon, but left them for Comcast when it became available. Since Comcast took issue with my personal mailserver, and threatened to cut off my service if I didn't remove it, I went back to Fidalgo for DSL. While I had ordered a 1.5/384 package based on Verizon's line measurements, it had to be changed to 1.5/128 due to my line "growing" by nearly 10,000 feet in a week. All in all, it's been a pretty good ISP to be with.
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Review by Song0330  UPDATED: 7 years ago member for 7.4 years, 21 visits, last login: 233 days ago
Bellevue,King,WA
$52 per month
about 32 days
Verizon (ex GTE)
"Top-notch tech support"
"Connection goes out for a couple hours every other month or so"
"Awesome service"
| Pre Sales information: Install Co-ordination: Connection reliability: Tech Support: Services: Value for money:
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I signed up with Cascade ISP on September 2000 (which eventually merged with Fidalgo), and I've been happy with the service so far. I've had a few times in the past 2 years where service had temporairily gone down (due to hardware problems on my end, or my telco's end, or the ISP's end, or sometimes the upstream provider's end), but their tech support is very helpful. For gaming, I usually get ping times in the double digits - very good.
Update: I've experienced no downtime within the past 2 months, so it looks like they're stabilized everything.
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