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Review by Titus  - Location: undisclosed location
- Cost: $90 per month
- Install: about 4 days
 CenturyTel
Good "Reliability"
Bad "Evening speeds"
Overall "Good reliability - video problematic"
| Pre Sales information:
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7/7/13
Video problems have resolved, and performance is back to where it was - decent. Still, the price is high for 10M connection. But I'll pay that rather than pull my hair out with Xfinity.
5/29/2013
**
Evening performance suffering. Videos buffering down to slower streams. Network congestion for nearly a month. Paying too much for this level of what was solid service at $90 a month (with phone).
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6/17/2012
Solid service @ 10 MB
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10/1/2011
Still very good, but late night downtime is on the increase, usually between midnight and 2 AM.
Speed is what I pay for and latency is OK (see latest test grab).
9/2/10
Service is as reliable as can be. No downtime to speak of and speeds on the money - no complaints.
Billing is a little rough lately, but I think I've worked it out.
BR corporate fan boys remind why i stopped visiting this site.
1/7/09
New pricing as of 1/6/09 puts the 10M package at $54.95 for landline customers. I'm adjusting my total cost based on an increase of roughly $15 (from $39.95 for 3.0 to $54.95 for 10.0). Easy as a phone call (or chat) to get the new rate.
1/3/09
I upgraded to the 10Mbps package on the 24th. of December by way of embarq_joey here on the DSLR Embarq forum.
The install date was one day off due to line conditioning and being moved to a new DSLAM (I'm 4000 ft. from the CO). So far everything is working great. You can see my speedtests here:
»/testhistory/1031267/8cbb5
I'm estimating total cost; I haven't received the first bill with the new charges. I have a land line, and with 3.0 service the total bill was $67. The 10Mbps service is $65 a month (roughly $25 more than the 3.0 service).
Connectivity so far, as always, is rock solid.
Hat tip to embarq_joey !
8/20/08
Teh system logon message for me today (aren't they cute!) told a heart warming tale of how my last update was framed and, to this day, leaves the staff in tears. After finding their hankies, I was implored to update my review.
PS: The HSI price here is $39.95 + the no-frills landline brings the total to $60 and change.
No downtime since February. At least none that I was aware of, anyway. I may have been asleep, so I can't say for certain. I'm so very sorry the previous review brought such emotional responses from the BBR staff that I'll keep this one short (-:
2/15/08
Embarq is currently rolling out 10MB plans, as well as re-structuring tier prices. I was offered 5.0 for $5 more than I'm paying now for 3.0 ($44.95 w/POTS). I called in and renegotiated my current price for 3.0 to the new price of $39.x, with the understanding that I've renewed my contract for another year rather than go month to month come April. The service has been very good; speeds are spot-on with my caps (with only one brief period of high latency -fixed fairly quickly), and with no downtime. I'm happy with the service, and the price drop was most welcomed.
12/21/07
It's been one year since I signed up with Embarq. The service, up until a week or so ago, has been excellent, with no downtime and consistent speeds. There is a promise of "new equipment" in my area by 11/23/07 to address these issues. However ...
Embarq appears to have joined in an industry trend of appallingly bad support. Everything is geared towards sales, and problems are addressed (or not) only by repeated calls because you can't get through or you get erroneous information when you do. Service interruptions always cause clogged queues and their online chat system buckles like a dollar store beach chair.
I'm downgrading my rating to reflect the poor support and lack of accurate information from Embarq. I'm also not happy with what I'm paying at this point given the quality of support. There was also confusion as to what occurs when your lease expires at one year: I've received different answers from different reps. This is not acceptable.
Bottom line after one year: very good connection reliability (much better than cable) but with near terrible support (on par with cable).
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7/10/07
There has not been a moment of downtime since my last review, and speeds are consistently spot on. The price ($50 for 3000/640) is still a bit too high, IMO, but the service -- compared with cable in this area -- is solid as a rock. Cable goes down here with half the passing storms.
Latest test to speedtest dot net's DC server was:
D: 2988
U: 637
L: 19ms (DC server)
4/3/07
I'm updating my review due to a recent experience with tech support. There's a world of difference between phone messages (management) and the people that man the lines -- both phone, email and chat. These guys are on the ball and deserve a lot of credit for the time they take in helping us out, even with matters of little concern. There is a tech here on BBR who posts in the Embarq forum that is also a valuable asset to the BBR community and Embarq. Perhaps I shouldn't mention the name, but it begins with dsl.
Kudos to all of you that work hard to make the little things possible for us!
3/19/07
My first trouble with the service and I'm totally unhappy with tech support. There has apparently been a fiber cut somewhere that occurred midday on the 17th. Phone tech support has been horrid, with messages stating everything from their business hours to 'all lines busy' to some nonsense about weekends being their busiest time and to try my call at another time.
36 hours to fix cut fiber is one thing, but their communication on the matter is worse than Adelphia - and that's saying something.
If not for Comcast being my only alternative, I'd pay the $99 and go with another provider. If customers don't talk with their wallet the companies never hear you. If this problem doesn't go away by next Saturday my next review will be for Comcast.
I dropped my TS rating to 3 and the Value for money rating to 2.
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Update: 12/8/06
I upgraded to the 3000/512 tier for ten more dollars a month, as all speed tests were right under my 1500 cap, line quality was good and latency is bearable. I notice I'm paying a bit more than some areas for my middle-tier speed. I've no idea what metric Embarq is using to determine price points per area, but income in my neighborhood certainly isn't above the national average.
I've included some links to tests run via BBR:
Speed tests from both coasts:
»/im/19732034/46256.png
»/im/19761057/86700.png
Line test:
»/linequality/nil/2142177
I'm quite happy with (A) no longer being a customer of Adelphia/Comcast and (B) the performance of Embarq so far. The connection can lag a little more than cable at times, but pages pop open and downloads generally run better than 250KBs. I've actually hit above my cap a few times, as illustrated by the image below.
The upgrade was done completely from the CO, on time and with no problems. I did have to reboot the modem in order to gain connectivity after the upgrade.
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11/21/06
I called Embarq last Friday and I'm up Tuesday (today, the 21st) on their 1500 tier. Installation was a breeze (5 minutes), and speed tests clock me nearly up to the 1500 I'm paying for (I'm within a mile of the CO).
So far so good -- I'll update after some time passes.
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member for 9.2 years, 2194 visits, last login: a few hours ago
updated 90 days ago
Comments:
| Review by mooch - Location: Sunbury,Delaware,OH
- Cost: $20 per month
- Install: about 5 days
- CenturyTel
Good "Have only had the service for a bit over a month but I have no complaints at this point!"
Bad "After 4 months of service...Evening slow downs are HORRENDOUS, connection becomes useless!"
Overall "After 5 months of evening slow speeds the issue was fixed...hope it stays that way!"
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It's supposed to be 6 meg, it's actually a very consistent 5 meg download. The upload speed is only supposed to be 512kb and that's about what I get.
Update 2/4/12: After having the service for 3 months, I've had no issues. Download speeds are pretty much always between 5 and 6 mb. Knock on wood, hope it continues to perform well.
Update 3/2/12: After 4 months of service, I've become a victim of the night time sloooowwws. For the last week, my 6 meg connection is about 1/10 the speed it should be. Hard to believe that I have DSL service that has a worse case of the prime time slows than satellite service does. Sad.
Update 3/3/12: The night time slow ups started early tonight at 6:00. Speetest.net page won't even load to check my speed (or,lack of). Started a newsgroup download just to see how bad it was...a whopping 100kbps. With evening speeds having gone belly up, I've downgraded my review stats on this service.
Update 5/14/12: Learning to just suck it up and try not to dwell on the fact that I have really, really. really bad Centurylink DSL service. Centurylink has now even come up with another way to make their service bad. If my prime time speeds aren't super slow then the pattern will be speeds running as normal for about 30 seconds and then dead for 30 seconds and then running normal for 30 seconds...continue this pattern until the wee hours of the morning and the result is a connection that is frustrating at best.
Update 5/28/12: Centurylink DSL service here is still frustratingly unusable for anything other than simple page loads. Tonight was the first time a speed test completed without timing out. VERY unhappy with Centurylink's lousy DSL service but they've got me where they've got a lot of their customers...no other service available other than dial up or Hughesnet. Hard to believe, I've contemplated going back to Hughesnet!
UPDATE 6/26/12 - Something at Centurylink was fixed as my ultra slow download speeds in the evenings have not been an issue for several weeks. My 6mb connection has been running consistently at 6mb. Knock on wood!
UPDATE 1/8/13 - Speeds have been where they should be for a 6mb connection for the last 6 months. Unfortunately, the Centurylink DSL slow speeds have returned as of 12/31/12. The last time I went through this, it took 3 months before Centurlink's DSL speeds were back out of the crapper, wonder how long it'll take this time?
UPDATE 4/12/13 - Ping times are double what they had been in 2012, this is the case regardless of the time of day. Evening speeds dip to about half what they should be. Had one person in Advanced Tech support leave me a voice mail at home indicating I should call back to advanced tech support and request that a "homerun" direct line be run from the box on the house to the outlet I have the modem connected to. Called back advanced tech support and had the misfortune of talking to "Mike". Mike takes the cake for being one of the worst reps I've ever spoke with at Centurylink. When I described a previous issue that was resolved by a service call that fixed some wiring at my house...he jumped at the chance to tell me that he had no record of me EVER calling Centurylink and no record of a service person EVER coming to my house to do work and then refused to follow through on the suggestion from another tech that a homerun line be installed. Very frustrating!
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member for 11.9 years, 4275 visits, last login: a few hours ago
updated 176 days ago
Comments:
 | | Good for you! Sometimes it will be intermittent but it is so much better than Hughesnet. I was only with hughesnet for 3 years. | |
| Crusty
join:2008-11-11
Sanger, TX | Love that slowness You're lucky if the slowness @ night is just now affecting you. i've been dealing with it for over a year now. | |
| Tweak3d
join:2012-02-12
Bennington, IN Reviews:
 ·CenturyLink
| Me too I have been dealing with the same issue for about 18 months.
It had gotten so bad that the internet was pretty much unusable from 7am till 12:30am. Yup, you can watch youtube from 12:30 till 7am. It would take me ~60 minutes to watch a 21min episode of The Simpsons.
They have installed fiber, which made the net usable till 3pm, when the kids get home from school and start downloading porn or whatever.
They have forced me to become more physically active because it is not entertaining to sit in front of the computer watching a movie buffer forever before you can start to watch it. | |
| | | latency PM latency issues should be addressed after Centurylink upgrades to IPV6 routers.. | |
| jimfoto
join:2012-08-18
Winter Park, FL Reviews:
·CenturyLink
| Slow, Slower, Slowest. I've been having problems with CenturyUnLink speeds for a while now. Tech showed up unannounced today, one day late and installed a new router. Speed was fine while everyone was at work. Now I'm:
»www.speedtest.net/result/2130992313.png
Can it really get any slower and still be connected? | |
| | | Century link slowdowns new firmware PK5001z They released new firmware for the PK5001Z modem router that is suppose to fix several issues related to disconnects that. I installed it last night. Too soon to comment if service is improved. | |
| | | Your responsibility Apparently the rep must have mis-spoke. If you need a homerun that is on you. Pay somebody to come out and run it. | |
| |  moochNo Booing Allowed
join:2001-11-11
Dublin, OH
·Embarq Now Centu..
1 edit | Re: Your responsibility Wireless dog...appartenly you misunderstood what I posted on the homerun line.
Due to issues reported to CL, I had a tier 2 person call me at home and leave a voice mail suggesting that a homerun line be wired up. He told me to call tier 2 tech support back and request that and CL would install the homerun line. I know a few other folks who have had the same thing done at the expense of the phone company so it's not unusual. My parents had the same thing done by ATT at no expense to them. I also pay a monthly fee for line guard with Centurylink which is paid on in case Centurylink has to do work on wiring within the house. | |
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| Review by firedrakes - Location: Arcadia,De Soto,FL
- Cost: $140 per month (12 month contract)
- Install: about 2 days
Good "decent price, great tech support and insane speed"
Bad "need faster speed"
Overall " if you area is good for centurylink. then its worth it."
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i am paying $140 with phone,tv,dvr. it is the 25mb dl plan. mind i am very close to the centurylink building..
this is bonded dsl. my only issue is i know they do some fiber here where i live. but wont do it to my house.
member for 4.6 years, 875 visits, last login: 2 days ago
updated 206 days ago
Comments:
| Review by ozar - Location: USA
- Cost: $90 per month (24 month contract)
- Install: about 3 days
Good "The best point by far is the help provided by CTL_Joey, right here at DSLReports.com"
Bad "Speeds all over the place, terrible office support, far too expensive for the service provided"
Overall "Inconsistent internet connection at best... I seriously wish there were other options locally"
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The only other options available to me in this area are dial-up, cable, and satellite. The cable service in this area is down quite often for no apparent reason, so I didn't consider that as a viable alternative.
I'm currently on the "Up to 10.0M download / 896k upload" package and the price I've listed for this review includes the regular phone line charges, plus the DSL service.
The initial order process (about 5 or 6 years ago) went fine and while it was a self-installation, the actual DSL signal was reaching my line in about 3 days and I was up and running. I started out with the 645 Series modem supplied by Sprint/Embarq and the 1.5 M download package, then I upgraded when 3 M package was available, then again when 5 M download package became available. In all cases, the upgrade was totally painless and without any effort on my part. However, when I recently upgraded to the 10 M downloads package, Embarq sent me a new modem (Embarq EQ-660R) that was supposed to be easy to install, but it turned out to be very problematic and took several different Embarq support techs a number of hours to get things so that I was up and running again.
The newly supplied modem drops the DSL sync signal quite often, but intermittently. In fact, it will sometimes drop out about every 5 or 10 minutes during the evening, then the signal re-syncs and you can connect again. Another thing that I've noticed that happens frequently is that the speed will suddenly drop drastically and I get download speeds around 5M/7M. Rebooting the modem will usually get things going faster again.
I recently replaced the ISP supplied modem with a D-link DSL-2540B modem/router and have not lost sync again since doing so. I've also not noticed the degraded speeds suddenly appearing, but I'm not certain just yet that all is fixed, as it's only been a few days since the ISP modem was replaced.
Update (04-28-09): the speed of my 10 Mb/s connection has dropped to about 2 or 3 Mb/s and stayed there over the last 4 days. Rebooting the modem doesn't seem to help speed it up any longer.
Update (05-17-09): just wanted to update my review to say that the speed finally did move much closer to the 10 Mb/s that I pay for, but I'm back to having to reboot the modem every few hours, or sooner, in order to maintain decent speeds. I'd definitely give Embarq a lower score for connection reliability if there was a lower score available. Otherwise, their DSL services are mediocre. Hopefully, the CenturyTel/Embarq merger will bring some improvements, but I've learned through experience not to count on it. Time will tell, and I'll be back here to report on whatever happens, either way.
Update (03-3-10): upgraded scores for Connection Reliability, Tech Support, Services, and Value For Money, all based on help received from our very own CTL_Joey. DSL service here was truly lousy for several years but Joey pulled the right strings and got things working properly. Thank you again, Joey!
Update (07-08-10): the CenturyLink DSL connection that I have at home and work have both been absolutely horrible for the last week or two with very slow speeds, constant page timeouts, and page hangs. Both, my 10Mb/s and 5Mb/s connection are getting speeds similar to a dialup account and are unusable for all practical purposes. In addition to that, every time it rains, my home connection goes on and off repeatedly as long as it's raining, making the connection useless.
The CenturyLink techs have been out several times and they've told me to call in a repair request when it rains next so they can come check for the problem during the rain, but by the time they get to my house, it's no longer raining. Living in a small town of less than 3,600 people, you'd think they would know when it's raining and think to themselves that they need to go troubleshoot this problem immediately, but that doesn't seem to be happening.
For all those reasons outlined above, I've downgraded the "connection reliability" section of this review to the lowest option possible and the connection itself will have to become and remain far more reliable for some time before I'm willing to upgrade it again. At the current time, I'd advise any viable option over CenturyLink for those that need a reliable internet service.
Update (08-15-10): downgraded rating once again due to the horrible Connection Reliability and Value For Money that we've experienced recently. Also downgraded rating for Tech Support, but that is not intended to reflect on the help provided right here by CTL_Joey, as his help is the only good support provided by Century Link. I'm currently paying about $100 per month for phone and DSL service whereas it's certainly worth no more than about $40 per month due to the lousy connection reliability and terrible tech support.
Consider your options closely before signing up with Century Link because even if other available options are slower, they might be better if they work properly and consistently. Any improvements with the service from Century Link will have to remain steady and consistent for some time to come before I'd be willing to upgrade this review to a more positive one. Check the forums for more details about what users are experiencing under Century Link, and consider yourself warned.
Update (09-22-10): the DSL connection has been working slightly better over the last couple of weeks, but I don't feel confident at all that it will stay that way for long. I'd still be quick to try an alternative provider if there were other DSL providers in this area. As indicated earlier, we have a local cable company that also provides internet services but the speeds they currently provide are far to slow, and the cable service was too expensive the last time I checked it. The Tech Support score I provided is based on the support provided by the company, not by our own CTL_Joey here on the forums. We'd need a separate section to rate him where he'd definitely receive a 5 score from me... Thanks, Joey!
Update (11-15-10): I've lowered the review ratings on CenturyLink once again. Connection speeds are all over the place and latencies, too. I don't know what's wrong with the service CenturyLink provides to its customers causing it to be so inconsistent, but if my automobile acted up as much as this connection does, I'd be getting rid of it in a hurry. Sure, I'd leave CenturyLink in a heartbeat, but there aren't any real alternatives in this local area. I keep hoping that they will take the steps to improve their service, or that a better company will come along and buy them out, and then make things better, but it's looking more and more like neither will ever happen. If I could pay what the service is actually worth, I'd be out about $20 to $25 bucks each month instead of $80.
(02-28-2013) Here we are over 2 years now since my last review and things have not improved one bit, but have only gotten worse. Each and every night from about 6pm to around 11pm, the 10 Mbps downspeed connection that I've been paying for drops all the way down to dial-up speeds and remains there, most likely due to CenturyLink overselling the service compared to what it can actually handle. The rest of the time, speeds are erratic at best and are rarely what I'm paying for. With any luck, perhaps this provider will fold so that other options will make themselves available in this area.
This ISP is absolutely horrible, end of story!
member for 5.4 years, 1163 visits, last login: 7 days ago
updated 219 days ago
Comments:
| Review by Hazy Arc - Location: Greenwood,Greenwood,SC
- Cost: $39 per month
- Install: about 4 days
Good "Connection is ok during the day"
Bad "Connection slows considerably during evening, no forseeable speed increases on the horizon"
Overall "If there was a viable alternative, I'd be gone in a heartbeat."
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I've been a Centurylink (previously Embarq) customer since 2007. I'd like to sit here and tell you it's been fun and games since I became a customer, but sadly that is not the case.
In the 5 years I've been a customer, I'd say my connection has been flawless less than 20% of the time I've had it. In fact, in 2008, I had scheduled a cable install after dealing with a high latency/slow speed problem for over 5 months. Only after I was personally contacted by an employee of then-Embarq asking me to allow them to help did I stick around. It turns out our area had been placed on bandwidth exhaust (big surprise there), and the problem was fixed another 2 months later. Since 2007, I haven't sniffed a speed upgrade - I had 3Mbps then, and that's where I'm stuck. 5 years and no upgrades? Come on!
Nowadays, I rarely get my advertised speeds, but at least the high latency problem hasn't resurfaced. I know, I know - why not go to cable? The answer is two-fold: First, my local mom-and-pop cable provider (Northland Cable »User reviews - Northland Cable Television) is notoriously bad, even worse than Centurylink (if that's possible). I have to laugh when I see folks complaining about Comcast/Charter/etc. - I'd give anything to be serviced by them. The other reason I haven't dumped Centurylink is because I have been a true dry loop DSL customer since I started, so I literally pay $39 a month for 3Mbps internet, no bogus taxes or fees that are tacked on like with their insulting "Pure DSL" offering. Since they no longer offer true dry loop DSL, I'm hesitant to drop them - especially if Northland didn't work out. If Centurylink ever removes my grandfather status, I'm outta here.
Ultimately, like many other smaller towns in the United States, the problem is lack of competition. Well, let me rephrase - Centurylink and Northland are certainly in "competition" in Greenwood, South Carolina - but it's a contest of who can provide the worst value for the most money.
member for 7.4 years, 2562 visits, last login: a few hours ago
updated 244 days ago
Comments:
| | Sorry to hear that That sucks that they can't do much. Down here in Florida they are cranking the upgrades up. We have Prism tv and 25/3 internet service now. Due to the price I have yet to go up that high though. Hope everything works out for you. | |
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| Review by brugar - Location: Las Vegas,Clark,NV
- Cost: $42 per month (12 month contract)
- Install: about 3 days
- Sprint
Good "Consistent, reliable service."
Overall "Good value"
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Update - January 2013
I am continuing to use CenturyLink Pure Broadband High Speed Internet service at 10 megabits per second (10M/768K). I renewed again on a 12 month contract at $59.95 less $20.00 promotional discount plus fees giving me total cost of $41.93 per month. Contract has a $200 early termination fee.
My modem syncs at 11772 kbps down and 887 kbps up on ADSL2+ mode with fast data path.
I participate with the FCC / SamKnows internet monitoring service. Measurements for my DSL service during December 2012 as reported by SamKnows:
Downstream throughput: 9.97 Mbps average 8.36 Mbps min 10.35 Mbps max
Upstream throughput: 0.74 Mbps average 0.49 Mbps min 0.77 Mbps max
Latency: 31.73 msec average 25.17 msec min 829.76 msec max
Packet loss: 0.23% average 0.00% min 19.49% max
Service has been better than 99.9% reliable. Reliability would have been even better if CenturyLink had not bungled a central office equipment upgrade. The work on my line should have been done overnight instead of during the day. Once I reported the outage CenturyLink technicians promptly restored service. The equipment upgrade was completed the next day without disrupting my service.
-----------------------------------
CenturyLink upgraded my Pure Broadband DSL service from 10M/768K to 10M/896K last week. They also changed my data path from fast to interleaved. I sent an email to TalkToUS@centurylink.com asking to be switched back to a fast data path. They responded within a day to report that my fast data path had been restored.
After trying Clearwire for several months, CenturyLink's introductory offer of 10 Mbps Pure Broadband offer at $29.99 per month on a 12 month contract was too much to resist back in January 2011. I renewed on a 12 month contract at $40 plus fees/taxes with a $200 early termination fee.
I am in an area where Prism TV is offered. I signed up last year for the Federal Communications Commission broadband monitoring program run by SamKnows.com. Data collected by SamKnows confirms my experience: consistent, reliable broadband service at or near advertised speeds. From Sprint to Embarq to CenturyLink, my DSL service has been always been reliable.
Looking back six years to my previous review, I find that I have DSL service that is more than six times as fast for only 20% more money.
My review from 2006 -- 1.5 Mbps DSL service - $35.00 per month - 12 month contract
Helpful and well informed customer representative. Placed order on Monday for 1.5 Mbps DSL. Received self install kit on Tuesday (Sprint SP-660ME-61 modem/router). DSL service scheduled for Thursday. Live at 2:00 am on Thursday, as promised. Smooth as glass. No problems.
member for 11 years, 771 visits, last login: 13 days ago
updated 266 days ago
Comments:
| Review by moodydan - Location: Gate City,Scott,VA
- Cost: $40 per month (12 month contract)
- CenturyTel
Good "Reliable, good customer service, willing to work on rates"
Bad "Slowish for today's needs, far behind in upgrades"
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I've had Embarq (Now Centurylink) for years now. I live in a rural area and they are still my only option for high speed. I've been fairly happy with them and they've worked with me on getting my bill down, customer service has been very good, and my connection has been reliable very rarely going out. That being said I've only seen some minor speed bumps over the years and I've been stuck on 6 Mbps for around two years with no speed upgrades on the horizon. This was fine years ago but in an HD video world this is getting sluggish and I can feel my internet slow down if I'm using the connection on severel devices especially if they are doing video. Honestly if I had another choice that offered a reliable connection but faster speeds I'd switch. Centurylink really needs to be moving to a fiber option, DSL is just too slow for many users these days.
member for 275 days, 3 visits, last login: 102 days ago
lodged 275 days ago
Comments:
| | Not that bad You're lucky as hell that you get 6 Mb in a rural area. 1.5 max here. | |
| | | | Re: Not that bad I just dumped CenturyLink. My area has been wired for a new company and they offer speeds up to 10 Mbps download/ 2 Mbps upload. They also offer a home phone service and TV. So I have a triple internet/home phone/TV package with them now. Due to my living situation and living with somebody that gets an employee discount I get TV/Home Phone/Internet for only $33 a month!!! This can't be beat and honestly the internet part at least seems to be better than CenturyLink. | |
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Jammers
join:2009-01-15
Tillamook, OR | None I've had 10 Mbps for about five years now and still no upgrades in speed in sight. Going over 5 years without CenturyLink bumping up the speed is ridiculous. | |
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| Review by jimmybruhah - Location: Schenectady,Schenectady,NY
- Cost: $99 per month (12 month contract)
- Install: about 5 days
- Sprint
Good "never a ping above 95"
Bad "not a static IP ... yet"
Overall "well worth the money"
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nothing but great things from them...optimization of system settings was a paint in the butt, but once done, stability, speed, and ping is AWESOME !!!!!!
1500/384 ROCKS !!!!!!!!
member for 11.9 years, 29 visits, last login: 280 days ago
updated 280 days ago
Comments:
BigVe
join:2005-07-15
Gulliver, MI | Well........ If you like them then you should rate them appropriately | |
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| Review by kagatosama - Location: Henderson,Clark,NV
- Cost: $75 per month (12 month contract)
- Install: about 5 days
- Sprint
Good "Much better than 512kbps"
Bad "More Upload Speed"
Overall "Rock Solid"
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12/01/12 had to cancel service. Moved to an area of town that was only getting 1.5 meg down. I'm sorry to say I am going with the competition since I can get up 50 meg down. I would've stayed but going from 10 to 1.5 is not an option. I can and have recommended to Centurylink to people.
08/08/05 Called Sprint to ask about 5 meg and to see why when I upgraded to 3. my static ip didn't drop in price from 9.95 to 4.95. The Lady on the phone punched some things up and I could get 5 Meg no problem it took her some time to find out what I was talking about on the static ip price. Ultimatly took 2 other phone calls over 2 months to get it right. I really like 5 meg service. It's been rock solid since the upgrade and I tested the pings to servers and found they have now turned fast path on or lowered the latency. Got to love them low pings for online games. When Spring finally brings FTTH/P/C what ever they want to call it I will be signing up for that. Only thing I would like to see is faster upload. Other than that love it.
06/17/05 Well called Sprint to see if 1.5 or 3 meg service was now avalible. Was told 3 meg now is. Tole them to set me up. Was told that on the 16th I would have it. Had to call today the 17th and talk to tech support and 3 meg was proceced, but not All the way. took 10-20 minutes for engineering to fix the problem and I was up and running.
I recommend Sprint over Cox just for the reliablilty. very solid haven't been down in over a year.
5/10/2004 Well I had problems with my Static IP again. This time going even log in to PPPoE. I called Sprint and the guy had no problem with me having a router they didn't sell me. We troubleshooted it an finally saw on his other computer screen that had me on PPPoE. Called engineering and they fixed rightaway I will recomend this Product to some of my friends but will tell them of the Static IP problem.
4/21/2004 I have gone threw my first outage. I didn't like it but once it was up Enngineering put me on PPOE instead of my Static IP. I called tech support very friendly help me with that and even gave me credit for my week of no service. I love Sprint DSL I will stay with them.
3/23/2004 I like it seems fast to me. I got a static ip and 512 for 50 a month. The installer was very friendly and knew some of his stuff. When it came to the computer he had no clue.
member for 9.9 years, 3147 visits, last login: a few hours ago
updated 300 days ago
Comments:
| Review by GCoop - Location: Gordonsville,Orange,VA
- Cost: $29 per month (12 month contract)
- CenturyTel
Good "Stability"
Bad "Customer Service"
Overall "Its my only shot at Highspeed. But I have been pleased for the most part."
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Had the service since Dec 2004. No major Problems. In 2009 there were a few latency issues here and there during the typical holiday high usage times. From my experience I would give them an "A" rating. They are closing in on the ever so coveted five nines (99.999 %) uptime for me. 2010 has been uneventful which is good. 2011--I cant remember the last time there was any trouble with the service!! 2012--Upgraded me to 10Mb at at no extra charge per month. I continue to be very happy!! As with any service dependant upon location and load YMMV.
member for 8.8 years, 1442 visits, last login: 2 days ago
updated 306 days ago
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