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Review by nicolaim 
Posted: 8.9 years ago
member for 9.3 years, 3 visits, last login: 8.9 years ago
 canada
 $35 per month (12 month contract)
 about 15 days
 "High speed download"
 "Annoying 6 GB download limit"
 "Sympatico is a better choice if you're going to leech a lot"
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I unfortunately got the Motorola modem, so they can and do charge me if I go over my 6 GB / month download limit. Extra cost is an expensive $2 / 100 MB.
Installation was a bit chaotic because two technicians come to your house and they came in the wrong order for me.
Download speed is great. Upload speed sucks at 16 KB / s.
The service has been reliable with only rare short outages.
The news server was good until 2 weeks ago. It now sucks, because many large messages are incomplete. Videotron claims they're working on upgrading the server to alleviate the problem.
Tech support sucks. Calling them requires waiting around on hold for a very long time. They respond to e-mails - after a week!
Due to the download / upload limit forget Videotron if file transfers are your priority.
Despite some hassles, CDN$35 for high speed access is an excellent deal.
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Review by ninhellraiser
Posted: 8.9 years ago
member for 8.9 years, 27 visits, last login: 8 years ago
Brossard,QC
$30 per month
"Price, download speed"
"tech support, upload speed, bad ping"
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I had a lot of problems with videotron lately. The speed is kinda slow and my connection goes down pretty often. I emailed them 5 times and they never replied. I am pretty disapointed...
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Review by carriere
Posted: 8.9 years ago
member for 8.9 years, 48 visits, last login: 8.2 years ago
Mercier,QC
$29 per month (12 month contract)
about 4 days
"Good speed"
"The 6 G download limit, 1 G upload limit"
"For now, in Quebec (Montreal) it's the best of the two options..."
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The basic configuration suck's...But after tweaking, you get the real thing.
Average of 1700bps download, 120bps upload.
For the instalation, I guess I was lucky, took 4 days after ordering.
Got the samsung modem, so for now they can't monitor my download...
So, it's not bad...Much better then Dial-up, but their is place of improvement.
One downside, the news server suck's big time, at least for the last 2 weeks.
I'm thinking to get a private server for news...
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Review by d13
Posted: 9 years ago
member for 9 years, 4 visits, last login: 7.7 years ago
Vaudreuil-Dorion,QC
$40 per month (12 month contract)
"Good d/l Speed"
"16kb/sec Upstream limit"
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About 200kb/sec downstream speed
from 40ms to 600ms ping response
Connection Really SUCKS !!
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Review by crivard
Posted: 9 years ago
member for 9 years, 114 visits, last login: 2.1 years ago
Sherbrooke,QC
$35 per month (12 month contract)
"Godd download"
"Slow upload"
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Excellent service
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Review by Waddo
Posted: 9.1 years ago
member for 9.1 years, 118 visits, last login: 1 year ago
Mcmasterville,QC
$35 per month (12 month contract)
about 4 days
"Fast, reliable"
"Slow once in a blue moon"
"Great value for price, better than Sympatico ADSL service"
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I decided to go with this service(cable) after much thought and comparison to what the local Telco was offering (Bell Sympatico). Have been on with them for 6 months now and have no complaints.Ordering has fast and easy, 2 tech. guys came to the house to do the hook-up on the day and time that was promised.
Have tweaked my system a bit to get faster speeds, but generally have about
2400-2600 dn /125 up. Price is right at $34.90 p/mth including modem rental (Motorola CyberSurfr) Also took advantage of free install offer and Govmt. rebate for famillies to get on line (although it is not as if we were not on line before)and our bottom line cost is $23.00 p/mth taxes included.So it works out just as inexpensively to have broadband as compared to paying for regular dial-up.We live in west-end Montreal, and thus far "sharing" of bandwith with others on the network has not been an issue as it seems to be in Toronto and other cities with Rogers@Home. After reading and seeing the grief that many others are put through with Sympatico ( I used to be a dial-up subscriber with them) I would never go back.
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 Review by astisis
Posted: 9.2 years ago
member for 9.2 years, 263 visits, last login: 6.5 years ago
Austin,Travis,TX
Contract price not specified.
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Please see the updated review under RoadRunner. There was some mix up, but I was told how to fix it..thanks
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