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Review by fans_of_twhs
(review was emailed from domain bet.com)
lodged 12.7 years ago
 Topeka,Shawnee,KS
 $30 per month "The speed, the price, easy to use" "Wichita tech support stinks!" "The Wichita tech support stinks, and needs improving, don't call the one in Wichita, call your local cable provider!"
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How fast is my cable ISP?
It's faster than a dialup modem and phone line. I get speeds ranging
from 1.0-2.5 Mbps to around 400 Kbytes/second to 750 Kbytes/sec,
using tweaks of course. I love my cable ISP, it's sooo fast! I get to
sites in 1 second, play video and audio in a second, download under
thirty seconds.
Two months of using this cable ISP, I start to experienced slow
problems going to websites, download in 1-2 minutes, etc. It always
happen in the early mornings/afternoons after businesses open or
either neighbors are home and downloading.
After I tried some tweaks find at »www.speedguide.net, the
problems seem to go away. When I try websites during peaktime, it's
slow..
I don't experience no more slowness, no more outages(Had 2 during
weather emergencies, and when the cable goes out on the tv, the cable
modem light will go out, too.)..
I don't mind paying the $45, $15 going to leasing the cable modem and
$30 for the service..
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Review by (hidden by request)
(review was emailed from domain si.rr.com)
lodged 12.7 years ago
- Staten Island,Richmond,NY
- $40 per month
- (month by month)
- "service rocks, Gauranteed minimal line speed :)"
- "Too dependant on customer technical knowhow"
- "Great if you can get it!"
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I recived a call that I was eligible torecive the cable modem service
free for a month and a free installation (normally $69)
The installation date was 5 days after I recived the call, and it went
very smoothly, I recived a non-dedicated line installation (the wire is
split on the inside instead of a new line being run from the main tap)
Overall it took 45 minutes, and I was up and running w/o any hassels,
however they were 4 hours late, so I recive a free month of basic cable
:)
There has only been one outage because somone tripped over my wire at
the plant, i was down for 1 hour.
Overall I am EXTREAMLY pleased. I give it a 9.5/10
I download at (literally) 600kilobytes/sec from conixon (microsoft
mirror)
Happy? you bet!
--S4LKaT
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Review by (hidden by request)
(review was emailed from domain twcny.rr.com)
lodged 12.8 years ago
- Ithaca,Tompkins,NY
- $40 per month
- "everything!"
- "not a T3!"
- "Best you can get for 40 dollars a month"
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I have been a subscriber to Road Runner for a year now and have had no
noticeable slow downs or service interruptions!!! When I test my speed I
get a little over 4 Mb/sec usually and have gotten 8.16 Mb/sec!!!!! All
this for 40 dollars a month! The Installers came at exactly the time they
said they would and once my cable modem broke and I called and told them
about it and they said they would run diagnostics on it remotely. To my
surprise they delivered a new one the next day for free. I have included
screen shots because I know you will all have a hard time believing me.
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Review by (hidden by request)
(review was emailed from domain mediaone.net)
lodged 12.8 years ago
- Bellflower,Los Angeles,CA
- $42 per month
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I use Roadrunner service in Bellflower Ca
Overall service is pretty good.
In three months of service the cable was only down once for six hours.
Sometimes the service acts up and i have to renew my IP information. but
its pretty easy.
Downlaod speed is awsome. here are my results from DSL reports test
Test running..........
** Speed 1228(down)/244(up) kbps **
(At least 24 times faster than a 56k modem)
Finish.
I have a few complaints though.
Some multiplayer games like Rogue spear urban operation wont let you
host games. Because of the way the serivce assigns ip addresses DHCP.
When joing a game there always seems to be lag.
Most games work fine. The only problems one has is hosting games. For
some games you simply cant.
Mediaone raised prices cause of a city tax law or some crap like that. I
have to pay 42 bucks now.
Thats about it. installation was free and customer support picks up the
phone quickly. overall i rate mediaone an A -
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Review by asafblasberg 
member for 12.7 years, 38 visits, last login: 12.7 years ago
lodged 12.8 years ago
- New York,New York,NY
- $40 per month
- "Amazing speed, from 640 kbps (slow web site's fault!!) to 1.8 mbps speed, low cost, cable is the Best!!"
- "You share the speed with neighbors, you need to upgrade to standard cable tv for $39.95/month"
- "Low-cost, much better than DSL, much CHEAPER than DSL, get roadrunner folks!"
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I had AceCape DSL (a partner ISP of BellAtlantic's DSL service) for some
time now with great success. I had only one outage and was paying $49.95 a
month for 640k down and 90k up. Bell Atlantic then lowered their DSL price to $39.95, so I called ACECAPE to match the price, and they said NO WAY.
Next: BA told me they would bump it to 128k. (i was doing about 6 kiloBYTES upload, like an analog modem going downspeed.)
However, the upload speed really got to me and I started getting upset. . .
Then, when I found out that Road Runner Cable Modem service was
available in my area here in New York City, I thought I'd give it a try.
I called TimeWarner Cable on July 31. They scheduled for a technician and a
PC guy to come on August 5. The technician came, installed the cable modem
(took him about 10 minutes), and voila, my service was up. Then the PC
guy came to check on the connectivity, make sure my outlook e-mail was
working etc.
The results? PATHETICALLY AMAZING SPEED!! I'm paying $39.95 and I'm getting
at DSLREPORTS a whopping 110-200 kiloBYTES per second - to be exact, I'm
getting about 1500 kbps, sometimes 1800 kbps, equivalent to a T-1! And what about IP address? Well, with cable modem, you can forget about PPPoE from Bell Atlantic. TimeWarner uses DHCP dynamic IP addressing, which is kudos with me. Besides, it's more secure because your IP number changes from time to time. And what about the
problem with the *sharing* of speed? Well I tested my speeds around 5 p.m.
on a Saturday, so I don't see where the problem is. The slowest I ever had was 640 kbps, but that was on a slow web site. . .
Today is my first day of service. I already cancelled ACECAPE DSL. Don't get me wrong, AceCape DSL is an excellent DSL service, especially if you don't have cable modem access. AceCape is not at fault for the 90k upload, it's hell atlantic's fault..., or is it verizon now? Can't remember 
Anyways, TimeWarner gives me a 30-day money back guarantee. My installation was
FREE, my modem was FREE, and I only pay $39.95 a month. And there is NO CONTRACT, where as Trashcom charges you a $250 cancel fee!!
If you have DSL in your area and you don't have cable modem access, and if you live in new york city, don't get bellatlantic dsl, because their service sucks big time. Outages all the time, etc. Instead, go with ACECAPE DSL (www.acecape.com)
But if you DO have time warner's road runner nyc service, I seriously suggest taking a peek at it.
BOTTOM LINE
I would SERIOUSLY recommend the service to *all* NYC customers who have
RoadRunner service available. The cable company insists that if speeds get
too slow, they will add another channel, and that should fix the problem.
Tech support is satisfactory, just call one number, 24-hours, no problem.
Congratulations to TimeWarner Cable RoadRunner - in less than a week, I was
up and running, with no problems. Try getting that kind of quality service from DSL. . .
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