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 Review by truck562 
UPDATED: 6 days ago
member for 9.3 years, 3822 visits, last login: a few hours ago
 Smithtown,Suffolk,NY
 $49 per month
 "No complaints so far"
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There were no other options at the time we signed up. Verizon Wireless is now available, but we are staying with Optimum for now.
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Review by MovieLover76
Posted: 14 days ago
member for 70 days, 32 visits, last login: a few hours ago
Keyport,Monmouth,NJ
$29 per month
 about 7 days
"Reliable connection, Speeds consitantly high, reliably low ping for VoIP"
 "price will go up after 12 months"
 "worth it."
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I have had optimum online for over 2 years and constitantly been pleased with it, moved to another location that had fios as an option but since the house was already wired for directv didn't choose fios, as far as the internet service goes I'm very pleased with optimum, I hated there cable service, so leaving for anything directv or fios was a no brainer for me.
Honestly I choose optimum over fios because I had a lot to do while moving and I didn't want to have to babysit a verizon fios installer all day when I had a lot to do.
and while technically better technology, we have fios at work and the speeds and pings are almost identical, so I choose the shorter install time and cheaper price (well for the first 12 months atleast)
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Review by cmarrero
Posted: 17 days ago
member for 7.8 years, 454 visits, last login: 1 days ago
Newark,Essex,NJ
$39 per month
about 2 days
"Speed are OK but paid for Boost and so far it been a putter"
"Speeds are varable"
"Ok for the price but will keep bugging them to fix my speed."
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I am coming from Speakeasy. I move because of the speed and the price. Optonline is OK but there speeds keep getting slower and I have boost but am still not near 30. I am between 10-20 at time. But never got near 30 yet.
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Review by DocH1
UPDATED: 18 days ago
member for 7.2 years, 191 visits, last login: 1 days ago
Middletown,Orange,NY
$139 per month
"Great Even Better Cable TV Service, Net and Phone NOW that they replaced some cable!!"
"Lil spendy.... Not Too Bad tho...Wish they would just keep it at the $100.00 per month for customers who stay with OOL!!"
"Great Service People.... Just Reward us who stay with them for more then , say a year or so"
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OOL, Instead of RAISING the price when We stay with YOU.... Lower it !!!!!
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 Review by thinkpad
UPDATED: 19 days ago
member for 9.3 years, 2792 visits, last login: 1 days ago
Stamford,Fairfield,CT
$45 per month
about 1 days
"Fast FAst FAST!"
"None at this time"
"Get this service"
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It's Fast, Fast, Fast
Not really more that I can say at the moment.
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 Review by Wayne GphFX
UPDATED: 22 days ago
member for 5.1 years, 2159 visits, last login: a few hours ago
Brooklyn,Kings,NY
Contract price not specified.
"It works really well when it does..."
"Slow Speeds at Times, Poor Customer Service & Support A Horror Show"
"Still the only game in town for my area but the $$$$ is getting old."
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We all know OOL is one of the best so why give a lengthy review...
As of 10-29-07:
We added BOOST and wow couldn't it get any better!
As of 12-25-08
Still one helluva service......
Customer service/support still crappy but hey most are....
As of 10/29/09
A little disappointed but still a sheep for OOL.
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 Review by njrichie
UPDATED: 25 days ago
member for 8.6 years, 2322 visits, last login: 1 days ago
Matawan,Monmouth,NJ
$55 per month
"OOL and Boost, continues to give great performance!"
"None"
"Great service! OOL since 2001"
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It was an easy ride called the toll free number the day I got the letter from Cablevision. The rep was good and and asked the right questions. UPS delivered the Self- Install Kit in a few days. I purchased a nic card at CompUSA for less than what they were offering worked fine. Had to have a tech install another outlet on the second floor because of the computers location. Installer came and did a clean job running the wire and drilling through the outside wall. After he left was up and running in about 2-3 hours. I was too far from the CO to get DSL from Verizon and it seems that they really didnt care to give us BroadBand. Cable Modem is $99 and the service 29.95 a month which costs approx $5.00 more than what I was paying for an extra line and ISP for the dial-up. If you are handy you can install yourself. It would be better than waiting for someone to install your system for you. The speed have been a blazing 646-715 kbps.
UPDATE!
Ok...did the speed test from speedtest.net got the following values:
3260 down
887 up
65 X faster than 56K
downloaded test64 from the Opt ftp site...shows 560 kb/sec
CNET Speed meter reports 709.6 kbps
Did speed tweak...looks good RWIN increased
Have gotten better values with speedtest.net than trying to get to the dslreports server in NY when its up to run a test. The other values were from the West Coast server. The above speeds were blazing compared to 28.8 modem speeds that I was stuck with as my phone lines did not support 56K. Living close to the Matawan line we have been cursed with having our C.O. in Keyport which is outside the technical limit for DSL to Old Bridge. As I did look through the numbers others were getting I noticed my values were low. I have posted the new test values under the 07747 zip and they are more in-line with everyone else.
UPDATE!
Service is rock solid. Am now getting over 9MB down and 1MB up this happened when I changed the cable modem to a Moto SB5100. Price of course was increased to $ 44 per month with cable TV, $49 without. Speed is without a doubt one of the fastest in the country for a cable provider.
UPDATE!
Download speeds have been reduced now getting 6MB on a good day. Upload speed has not changed still just under 1 MB. Now OOL with OV have noticed no speed drop with OV. The issue of speed drops have been noted all over the system not only here. Other than speed drop, service is still solid and zippy. DSL not available here so have limited options for Broadband maybe one day FIOS.
UPDATE
Download speeds have improved back to 8MB to 9MB during the day. Upload speeds unchanged at 1MB. Now have Triple Play with all three services (OOL,OV,IO). Moved from DirecTV back to CV due to pricing and defective box from DirecTV. NO DSL here, now no POTS either.
UPDATE 8/30/07
Connection reliabilty has declined with modem rebooting and sudden loss of signal for the past two months. Tech support has been unable to fix the problem after two home service calls. My signal levels and wiring is fine but yet the signal goes down for no reason multiple times during the day. The Motorola modem being swapped for a Webstar has had no change, proving that the problem is an ongoing system issue. I cant make or receive calls during the morning hours as my OV gets disconnected!
Many people in the OOL forum are reporting the same issue, so it is a system wide problem. As you see from my above posts, I was a big fan of OOL, but no more.
Beware!
UPDATE 12/29/07
Connection reliability has improved after the problem was determined to be a voltage leak for the next door's neighbor's central a/c unit. The line from the post to the splitter was changed and the problems disappeared. I now have my rock solid connection back again. I have Boost and I am getting the 30 mbps down and 5 mbps up. Be aware that you need the right router to be able to pass these speeds if you have one. Not all routers support this fast pass through. Hooking up direct will not be a problem but have a firewall in place. I have raised my review as now the problems of the past summer was resolved. Make sure you get a good tech if you have a problem!
UPDATE 5/10/07
Great service continues, Boost is right on the money with 30 Mbps down and 5 Mbps up as advertised. Don't blame OOL for bad speeds if you have crappy cable wiring and splitters in your home.
UPDATE 10/26/09
Boost continues to give great performance. Web Site hosting excellent and easy to manage and many tools included. Connection rock solid NO complaints. Continues to out perform other services for the money.
Followup comments:  njvictor
join:2007-08-13
Brick, NJ
|  Cablevison outlook
 I have all three services installed almost 2yrs, and now - 40 Hi-Def channels included... when I sat back and thought about it, I have io Fam, with over 180 channels, I look forward to my News 12,, I can order movies as I need, I even get some for free,,, along with my high Speed internet,, which has been working quite well,, with an added firewall protection,, built in,, and the phone, with 40 calling features including free 411,,,,, plus 1 box, my bill has been the same since, even after my promotion had ended,,, I don't understand what people are complaining about, I get the same bill each month, unless I add something or remove it,, they call it partial month billing, ok, so what's so hard about that too understand..?? your paying for services that you have used at the time, and.....??? they have customer service open 7days a week 24hours a day..? where can you go for that..? allways someone to talk to..?
I have other friends who had jumped over to FIOS,, one mishap, they don't disclose in full detail is the taxes and surcharges on everything, the video,the internet and the phone,,, they tax you on all 3 services,( based on useage ), oh, and get this,, the Box, they mount on or inside - the house,, needs electric to run **,, it goes in to your electric,, and you have to pay taxes and surcharges on that to...? so over all wheres the savings there,,
Verizons customer services is allways on hold, never there after 6pm,, differn't stories each time..? when you ask about bill ..? after this mess, they switched back to Cablevision,, others who live in Comcast,areas, went back to them as well.... with those 2 companies, at least you know what your getting for your money... both cable companies your only charged taxes on their equiptment and video,,, why would anyone switch ...?? stay with what you have and work it out,, someone at either Cable company allways helpful or at least try...
who wants to sit around all day to have the phone company all day for an install.. ? then have to deal with the bill... Verizon also charges to take their equiptment back,,, ask about that price...."
( thanks kevin+Lisa for that info... ) | |
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BLUNTED 1
join:2003-11-13
Floral Park, NY | Re: Cablevison outlook After all the problems i have had the last year with OOL i am willing to take any chance with Verizon.
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Optimum Online sucks and always will ! ! | |
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Review by crash4419
UPDATED: 37 days ago
member for 4.6 years, 221 visits, last login: 37 days ago
00000
Contract price not specified.
"deleted"
"deleted"
"deleted"
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deleted
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Review by James11236
UPDATED: 41 days ago
member for 8.3 years, 712 visits, last login: 7 days ago
Brooklyn,Kings,NY
$74 per month
about 4 days
"Reliable Service"
"None so far"
"Great package for the price."
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After being a dedicated DSL user with an ISP that allowed me to run my servers without any restrictions on a static IP. the only drawback was the 1.5/768 limit due to my distance from the CO. FIOS recently became available in my area I called them they wanted 99/month before taxes and other charges for a business class account with one static IP.
As an IT professional I know what I want and need from an ISP and it became very clear that the Fios sales team had less than the needed knowledge to sell a new technology package to a potential customer.
Optimum Online Offered a business class package with 30/5 - 5 static IP's 1 registered domain and 1 Gig web space. port 80 & 25 are unrestricted.
All for $74.90/month this works for me. The install was smooth, and the service so far is great. The lowest I've dropped to was a steady 15/2
other times the circuit test out at 21/4 - 28/4. My going from 1.5/768 to 30/5 makes me more than a satisfied customer. best of all I have Fios in the area so if things go bad I have the option of switching.
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Review by winsnomore
UPDATED: 45 days ago
member for 2.8 years, 40 visits, last login: 28 days ago
Morganville,Monmouth,NJ
$30 per month
about 5 days
"Reliable and available"
"Pricey - rather clueless customer support"
"Switching from Verizon is a no brainer"
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I have their service for about ~8 years off and on.
My service has had practically no interruptions - I can routinely get DL speed of 10mbps and upload is better than 2mbps.
I have more issues with their voice than with data plans -- data plans for what they offer are pretty good - 4 years ago they throttled me because I was downloading linux iso images -- I had to pledge "I won't do what I was doing" to get the faucet turned back on again ..
Since then I have had no issue - I also have optimum voice with it and one can't complain .. it works.
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