how-to block ads
|
next review in page
Review by comp 
member for 11.7 years, 4875 visits, last login: a few hours ago
lodged 2.9 years ago
 Concord,Cabarrus,NC
 $54 per month about 5 days "Good speeds and ping so far" "None yet" "Better deal then cable right now"
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings well above consensus)
|
I was paying almost 100 bucks a month for Time Warner phone and internet. Getting the same speeds and same phone for half. so far so good
Comments:
 | next review in page (previous review)
Review by Jerikoh
member for 3.2 years, 63 visits, last login: 270 days ago
updated 3.2 years ago
- Monticello,Wayne,KY
- Contract price not specified.
- "Customer service online is great, fast internet speeds for the most part"
- "Telephone Customer Service friendly but not that helpfult"
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings well above consensus)
|
When I moved to Kentucky I started with Windstream service because the internet speed was greater than what I had in Iowa and for a cheaper price. The connection had been very consistent and reliable until the past couple of months. I tried calling customer service and the telephone customer service was not that great. They kept trying to blame any problem I had on my computer. When I thought that only the telephone service was all I could receive I started shopping around for anything else. BUT then I found this site and the great help that the support was providing here. The help and answers I received here gave me back the confidence I had in Windstream.
Comments:
| next review in page (previous review)
Review by cubanx
member for 11.7 years, 59 visits, last login: 131 days ago
updated 3.3 years ago
- Canton,Cherokee,GA
- $35 per month
- about 4 days
- "Inexpensive, option for no landline"
- "None really, just lately spotty connection"
- "Great ISP, can't recommend them enough"
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings well above consensus)
|
Windstream has been great. Just in recent weeks there's been a spotty connection, but I haven't even called them yet to tell them, so I can't blame them, yet 
Their customer service is top notch, and they offer DSL without a phone line.
You can't beat that 
Comments:
| next review in page (previous review)
Review by dalekar
member for 4.3 years, 73 visits, last login: 160 days ago
updated 3.3 years ago
- Wilber,Saline,NE
- $72 per month
- about 1 days
- "quick service when had phone, dsl problems. Very few outages."
- "access charges, fees, etc. But all phone/ISP companies have to charge that."
- "Good service, decent price."
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings well above consensus)
|
Had option of cable or dsl, dsl was the best value.
Getting 12Mb/768k for 44.99/month. Includes basic phone (can only make local calls at 10c/minute, meaning no long distance option. Can receive any calls. Toll free #s are still free.)
I am considering switching to the latest offer-internet and full featured phone plan(caller ID, call waiting, unlimited local and long distance, etc) for 54.99/month with 6Mb/768k or staying with 12Mb/768k for 69.99/month.
Update: have switched to the "lifetime guarantee" full featured phone plan, stayed with 12Mbps download. Price is actually $59.99 for this package. Will be $71-72 after access fees, 911 fees, taxes, etc.
Comments:
| next review in page (previous review)
Review by bellrico
member for 9.3 years, 24 visits, last login: 3.1 years ago
lodged 3.3 years ago
- Bee Branch,Van Buren,AR
- $34 per month
- (12 month contract)
- about 4 days
 AllTel- "Steady Connection, Low latency, Good tech support"
- "No 6Mb offered in area, only 3"
- "Wish I was closer to the DSLAM."
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings well above consensus)
|
Connection was dropping quite a bit at first as packets made their way to Little Rock. Couldn't upgrade firmware on 4100 from Broadband Checkup Center (even with IE) So, a technician came out and replaced the 4100 with a 4200 (walled garden), Still was dropping connections, so finally decided to authenticate from router bridged. Ever since then i couldn't be happier with service, as I cant remember the last time I lost connectivity. Also I believe from my CO it's Fiber all the way to Little Rock so my ping times are good. Attenuation and rest of levels are good as well. Whatever they did in last 6 months worked!
Comments:
| next review in page (previous review)
 Review by SliderNC
member for 10.4 years, 2622 visits, last login: 167 days ago
updated 3.4 years ago
- Cornelius,Mecklenburg,NC
- $65 per month
- about 15 days
- "Solid connection for a good price"
- "Took them 2 weeks to get my speeds right"
- "For the price, a great connection"
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings well above consensus)
|
Moved from a Bellsouth (AT&T) area to a Windstream (formerly CTC) area. Called and got a package for phone, LD and internet for $69,99/month, no contract at the 6MB speed. They came out 3 days later and connected me up and I was up and running, but at 1.5MB speeds. Called TS a few times and finally got an engineer to come out and tell me that there is nothing but 1.5MB cards at the DSLAM and they would need to order new cards and install them. After about 8 days wait and multiple calls and troubleshooting over and over again, finally got a manager who knew what I was talking about and 2 days later, the tech came out and installed the new ADSL2 cards. Since then, no problems and a solid connection. One outage, but I wasn't home for it.
12/16/09 Update - A few weeks ago, I noticed some slowness on the line while download some larger files from work to my home computer, averaging around 180KBs (around 1.5mbit/s). I sent a PM here to the Windstream Online support team that monitors DSLR and within 2 hours, I had a phone call from a tech. He had already diagnosed the problem, had the network engineers make a change on their end and wanted me to retest speeds. Ran a few tested and I was back up into the 740-750KBs range (6mbit/s). They left the ticket open for a week incase I had any problems and then PM'd me to let me know they hadn't noticed any changes and that things looked good from their end. Also, we've changed to the 6MB for life plan at $65/month for life as well, which is saving us almost $30/month over what we were paying before.
Comments:
| next review in page (previous review)
Review by Ironhead38
member for 9.3 years, 312 visits, last login: 2.3 years ago
updated 3.4 years ago
- Hoschton,Jackson,GA
- $34 per month
- (12 month contract)
- about 7 days
- AllTel
- "Good speed and service"
- "none"
- "great DSL and isp"
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings well above consensus)
|
i was just happy to get dsl tried for years.no cable access so this was my only choice other than dial up. my first speed was 768/128 don't know exactly how far away the co was but my speeds were like 650/108 and i was happy compared to dial up even at 49.95 per month. then i got a upgrade to 1.5
/128 dl speed was 1150 and a reduced price of 34.95 that was great i haven't had any downtime that i can remember. and now i have 3meg up and 384 down getting speeds of 2450 up and 320 down. wish the upload would go up more but im happy with what i got. work's great for gaming.
Well i have 6 Meg DL and 768 UP now and everything is still good. wish i could get 12 meg but they say im to far away from the CO. good service and fast Tech Support
Comments:
| next review in page (previous review)
Review by jimbo1139
member for 3.6 years, 42 visits, last login: 3.1 years ago
lodged 3.4 years ago
- Owingsville,Bath,KY
- $60 per month
- about 10 days
- "Good Price-Very consistent speeds- No down time"
- "Have to reboot modem every month or so"
- "The best choice is this area."
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings well above consensus)
|
I have the bundled 12 meg internet along with the unlimited local and long distance phone calls for $60 per month for lifetime. This is cheaper than Time Warner's offerings. The speeds are very consistent, and with the exception of having to reboot the modem every once in a while I couldn't ask for anything better. It was installed earlier than I was told and have had no problems
Comments:
| next review in page (previous review)
Review by Sinjon
member for 3.5 years, 20 visits, last login: 2.9 years ago
updated 3.4 years ago
- Trion,Chattooga,GA
- Contract price not specified.
- "Reliable connection. Uptime 99.999%"
- "None!"
- "Great service."
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings well above consensus)
|
To begin with, I was only getting 2mb/s downstream when I thought I was paying for 6. Tech support promptly made some adjustments which then allowed me to get 3mb/s consistently.
Even though I was told at signup I was signing up for the 6mb plan, a close look at my bill revealed I had in fact only been given the 3mb/s plan, due to my distance from the central office.
All dealings with customer support were pleasant.
I recommend this ISP to anyone in the NW Georgia area.
Comments:
| next page (previous review)
Review by ExNYer
member for 7.7 years, 126 visits, last login: 1.9 years ago
lodged 3.6 years ago
- Monroe,Union,NC
- $54 per month
- "DL speeds are consistently as advertised."
- "UL speeds are usually slower that advertised."
- "Reliable service, competitively priced."
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings well above consensus)
|
Overall I'm happy with Windstream DSL. When I moved here I went with Time Warner Cable initially, for the price they were offering ,and because the old telco(CTC) didn't offer anything faster than 2mbps DL. When my TW contract expired I switched to CTC, because they had installed a remote terminal in my neighborhood and were able to offer faster speeds. Windstream bought CTC and they are my ISP now. I have had no problems. The DL speed is consistent.
Comments:
|
|
·