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Integra Telecom page on DSLReports
Six Month Rating Unavailable
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bullet 22 reviews (7 good) (11 bad)
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Review by r2rsquared See Profile

  • Location: Hillsboro,Washington,OR
  • Business customer Business customer
  • Cost: $106 per month (12 month contract)
  • Install: about 90 days
  • Telco party Integra Telecom
  • CLEC party: Integra Telecom
Good "Great DSL service -WHEN it's on."
Bad "Customer Technical Support is terrible. They never acknowledge service outages and are slow at correcting problems."
Overall "Excessive packet loss! Poor internal corporate communication and untrained personnel contribute to untimely solutions."
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Value for money:

In hindsight, I should have chosen a more reliable SDSL provider. Although, Integra Telecom provides Business SDSL services - it's too unreliable for small business requirements. A more accurate statement would be that Integra provides DSL to businesses "most of the time, but no guarantee".

Integra is well positioned in the Business DSL market place, but does not provide enough hardware redundancy to maintain reliable SDSL service.

member for 14.1 years, 45 visits, last login: 2.8 years ago
lodged 13.8 years ago