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Review by Imran.q (review was emailed from domain interlync.com) lodged 78 days ago
Chicago,Cook,IL
$59 per month- (12 month contract)
"Fast installation, customer service was great, out performs our old cable internet" "We are a customer for life, thank you!"
| Pre Sales information: Install Co-ordination: Connection reliability: Tech Support: Services: Value for money: (ratings match consensus)
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Thank you for the quick installation. We had so many problems with our old cable internet service, we have been pleasantly surprised with the speed and how reliable your service has been. I normally dont take the time to enter reviews, but you guys went the extra mile to install our service quickly knowing our business was suffering from being down. I feel if we didnt order from you, we would be still waiting for service.
Thank you again, Imran Q.
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Review by koehjo member for 2.1 years, 5 visits, last login: 81 days ago lodged 81 days ago
Chicago,Cook,IL
$70 per month about 14 days "High-rated ISP in every way" "None" "Reliable service, Fast conections, Prompt troubleshooting"
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Our prior DSL company was not located in our area and operated largely via voice mail. Also, they could not seem to coordinate our connection with our local telco, which uses out-of-date equipment in our immediate area.
After I switched to Interlync, our service has dramatically improved. We are getting the highest speeds possible in our area and on those (rare!) occasions when we have a problem, all I need to do is call and a real person answers the phone, tests the line, and resolves the problem. I recommend them highly to anyone in the Chicago area.
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Review by Imran.q (review was emailed from domain interlync.com) lodged 96 days ago
Chicago,Cook,IL
$89 per month "Get's even better" "You guys blew my mind over the holidays!"
| Pre Sales information: Install Co-ordination: Connection reliability: Tech Support: Services: Value for money: (ratings match consensus)
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You guys blew my mind on the holidays! My service was down the day before christmas, I called in and left a message. I didnt expect anyone to be around at 7pm to handle an outage, but to my surprise I received a call back within 10 minutes. You guys opened a trouble ticket, had the line tested, found the problem was my router/modem (Yep, didnt notice the lights were all out on the modem). Since it was the day before the holiday, I figured you would have to have a modem shipped later in the week? But after explaining how important it is for me to have a connection on the holidays (Skype to family overseas), David found a used modem and was kind enough to deliver it to my home when he left for the evening. Not only did he deliver it for free, but also configured it for me.
Thank you so much, my families christmas would not have been the same.
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Review by johnnyjj1950 (review was emailed from domain gmail.com) lodged 108 days ago
Chicago,Cook,IL
$39 per month "Speed of connection and perfect customer service" "Fastest DSL service I have had at this apartment ever!"
| Pre Sales information: Install Co-ordination: Connection reliability: Tech Support: Services: Value for money: (ratings match consensus)
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Its only been 3 months but your service has been perfect. My old provider was unable to install anything more then 768K at my apartment and service dropped almost daily. My old provider came out multiple times and never was able to fix the issue.
With Interlync I have 3Mb connection and its been rock solid. Your techs were able to find the issue with the building wiring in a matter of minutes during the installation process. I feel very secure in knowing that if I ever do have a problem, you will be able to repair it. Now all my neighbors are signing up with Interlync.
BTW, thanks for taking the time with me on the phone the other day (over an hour), my computer is also working perfectly now! You guys went beyond just customer service.
DoubleJ
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Review by Imran.q (review was emailed from domain interlync.com) lodged 110 days ago
Chicago,Cook,IL
$89 per month "Incredible service" "They continue to go the extra mile"
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I normally dont take the time to place reviews, but you guys went the extra mile to install our service quickly knowing our business was suffering from being down with our other provider. I feel without your attention to our order, we would be still waiting.
We also just had you redesign our website. After many years of having a website its amazing to finally see traffic and sales generated from our online store. You website design and hosting made all the difference.
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Review by (hidden by request) (review was emailed from domain icloud.com) lodged 111 days ago
Chicago,Cook,IL
$79 per month- (12 month contract)
"Super Fast, Customer Service is Great" "Best bang for the buck"
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As a designer and application developer our upload speed is very important. You addressed this issue and provided us with the fastest upload speed we have ever received at our office. Im still not sure how you were able to pull it off, but without you guys, I would still be waiting as my projects upload to the server. Thanks for the continued support and years of fast service, we are customers for life.
Keegan
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Review by motorworks (review was emailed from domain interlync.com) lodged 151 days ago
Barrington,Lake,IL
$299 per month- (12 month contract)
"Quality business services" "Superior to any other service we have had in 15 years."
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The quality of service, speed and reliability of this connection is superior. Interlync Business Ethernet over Copper the highest bandwidth connection we have ever had, its more cost effective then any of our past services. Interlync provides top notch customer service provided by local network engineers. It's so nice speaking with someone that has real answers and solutions. Our old Comcast cable internet service would drop at least monthly. For over 2 years, 100% uptime, that has never been the case with any other provider. Thank you Interlync!
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Review by (hidden by request) (review was emailed from domain interlync.com) lodged 152 days ago
Skokie,Cook,IL
$39 per month "Super friendly Customer service" "It's great to have Interlync in my corner. Thank you"
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Im not the most computer savvy. That being said, I called Interlync for some computer help the other day, help that was only somewhat related to the internet. Ok, totally unrelated to my DSL service. I just purchased a new Tivo DVR box and was having trouble connecting it to my wireless box so it could update the software and do its job recording tv shows. Not only did Interlync help me get my Tivo box connected, they found me an amazing deal on a Tivo wireless adapter ($9.00) which is what I was missing in the first place. Lets talk about how I got this Tivo adapter. I don't have an eBay or Amazon account, Interlync not only found a great deal, they purchased it for me and shipped it to my home. After I received the adapter, I called back and in less then 30 seconds my Tivo was recording shows! I just did some shopping around for this adapter and found it to normally cost $49 - $60, WOW!
THANK YOU SO MUCH for the great customer service and fast Internet!
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Review by Samandmike member for 6.9 years, 0 visits, last login: 6.9 years ago updated 304 days ago
Chicago,Cook,IL
$79 per month- (12 month contract)
AT&T "Service Reliability, Speed and Price" "all good" "When your job is on the line to find a reliable provider, Interlync is my choice."
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It's been my responsibility to choose my companies Internet Service Provider for many years now. My previous experience has not been pleasant with other providers in the past. We have used other "Business Class" services from the cable company, the phone company and other ISPs. Nothing has compared to the reliability, speed and customer service of Interlync. We have been an Interlync T1 and DSL customer for a few years now, and we just had Interlync Business Ethernet installed at a new location. The installation was a breeze and the service is exactly what we would expect from Interlync, AMAZING.
Thank you!
Sam
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Review by Marcello member for 318 days, 0 visits, last login: 318 days ago lodged 318 days ago
Brooklyn,Kings,NY
Business customer $99 per month- (12 month contract)
about 7 days Verizon "Excellent Pricing and Customer Support!" "None" "The highest level of service and support."
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I have the ADSL 2+ at 8.0Mb/1.0Mb - Dedicated Line
From pre-order questions, to placing the order, scheduling and installation, and follow up questions, the entire experience was exceptionally smooth and professional. Excellent service, excellent coordination with your local phone company for the initial installation and direct access the highest level support to answer questions.
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