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Review by .

  • Location: undisclosed location
  • Cost Contract price not specified.
  • Telco party Ameritech
BEST
None
Love Interlync
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Value for money:

Works amazing

(review was emailed in)
lodged 14.3 years ago







Review by girick See Profile

  • Location: Silverdale, Kitsap, WA, USA
  • Cost: $69 per month (12 month contract)
  • Install: about 10 days
  • Telco party Qwest
Great pre-sales information, reliable schedule for installation, rock solid connection, outstanding customer service
Nothing other than I wish my loop length wasn't so long
A little higher than cable but better performance, dedicated line, and great customer service
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I had been having issues with my Internet service provided by the local cable company (high latency, unacceptably high number of dropped packets, and poor customer service response to correct the issues) and had been looking for a reliable DSL provider to switch to. Emailed and spoke with the Interlync customer service rep over the phone and he laid out their service levels, the costs, how long it would take to get the line provisioned, and when the equipment would arrive. From the time the order was place it took 7 days for Covad to provision the line, and 10 days for the DSL modem to arrive. Within 20 minutes of opening up the box I was connected via our dedicated (dry loop) line and was seeing download speeds of 150KB/s from places like Microsoft and Napster. Was seeing some strange readings on the connection and when the Covad tech came out he switched me to a different twisted pair from the demarc box to inside the house and that corrected the strange readings. I had initally requested 1.5Mb/768Kb service but we had to set it at 1.5Mb/387Mb due to the loop length and they reduced the price per month as a result. The equipment we are using is an Innoband DSL modem model 8012-G1 and we have had service from Interlync now for 3 months and I have to say it has been rock solid. Interlync provides an app in the App Store for the iPhone that lets you view your current invoice, make a payment, open a trouble ticket with Tech Support, perform a Service Availibility check, email customer service, and to view their posted maintenance schedule all from your iPhone. I can't say enough about Interlync's customer service reps who have always been courteous when I have called and to their sales reps when I was calling and emailing while trying to make up my mind to switch back to a DSL line.

I originally had DSL service with IBS back before NorthPoint went under and when that whole debacle occured in March of 2001 I switched to cable Internet service with AT&T @Home service which was pretty good. Then AT&T sold to Charter and then Charter sold us to WaveBroadband. I have been using DSLReports.com for many years (well over 10) but never had anything that I really wanted to say and couldn't remember my original account login so I had to create a new account to post this review of Interlync.

member for 14.3 years, driveby review (so far)
updated 14.3 years ago


Review by writerbabe

  • Location: Oakland, Alameda, CA, USA
  • Cost: $59 per month
I've had Interlync for 10 years, with very limited problems
None at all.
Best service out there!
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I shopped around for DSL, and I knew what my friends had -- and all the trouble they had, constantly. I looked at Earthlink, Pacific Bell (god, I'm old -- that doesn't exist anymore!) and a few others.

I read the reviews on this site and a few others and saw that there were few complaints about Interlync, so I called and signed up.

I got the stuff in the mail a few days later, hooked myself up and after one call to tech to work out a few kinks where I actually got a REAL person...we were up and running. And I'm NOT a computer person. I'm not as bad as the the guy who thought the CD drive was the cup holder, and the mouse was the foot pedal, but I am barely computer literate.

I am, however, cheap. I wasn't going to pay someone to install broadband.

The most wonderful thing about Interlync -- the few times I've had problems (and there really hasn't been many -- we're talking less than one problem a year!) I've talked to the same guy except once. He knows me! And he also knows about how little or much I know about computers so he explains things so I can understand, without talking down to me.

It's wonderful to have a relationship with person at a internet company that can seem so faceless.


(review was emailed from domain interlync.com)
lodged 14.3 years ago


Review by layzershark See Profile

  • Location: Chicago, Cook, IL, USA
  • Cost: $59 per month (12 month contract)
  • Install: about 14 days
friendly and knowledgable staff, easy install
none so far
Highly recommended
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I was with Comcast for years and fought constantly with them about signal strength.

Interlync is friendly and easy to deal with - when I call I get to talk with a REAL PERSON.

Speeds aren't what I hoped for due to my distance from CO but that is hardly the ISP's fault.

member for 24.1 years, 168 visits, last login: 2.9 years ago
lodged 16.2 years ago


interlync
join:2002-07-30
Chicago, IL

interlync

Member

Thank you...

Interlync does try to help every customer with knowledgeable information in a timely manor. I am glad your experience with Interlync has meet your expectations. We will continue to offer top notch service and support to all of our customers! After all, we love what we do!
David
Interlync Internet Services, Inc.
www.interlync.com






Review by Samandmike See Profile

  • Location: Chicago, Cook, IL, USA
  • Business customer Business customer
  • Cost: $59 per month (12 month contract)
  • Install: about 12 days
They are super efficient and helpful. my new DSL service is blazing fast.
none yet
We ordered DSL for our office's that uses it own line, dedicated line adsl, Interlync was flawless.
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I can't believe there are still companies like Interlync. We have been using Interlync for a few months at my office and I cant say enough about how professional and friendly they are. This service is fast and super stable.

Next........ Im switching at home. Thanks for the stupendous service!!!!!!!!!!!!!

member for 17.8 years, driveby review (so far)
lodged 17.8 years ago


T Arehart
@covad.net

T Arehart

Anon

Interlync Best in service and price

I left AT&T due to poor service. Interlync kept on the phone until the install was complete and provided a call back to verify that all was still working. Many options were discussed to fit my immediate and long term needs. Price was very affordable. I am hard to impress. Interlync impressed me.






Review by jer004 See Profile

  • Location: Arlington Heights, Cook, IL, USA
  • Cost: $100 per month (12 month contract)
  • Install: about 10 days
  • Telco party Ameritech
  • CLEC party: Covad
VERY SMOOTH ride with Interlync.com
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my previous dsl provider went bust - needed a replacement quickly:
I did research here on dslreports.com, found choices available to me in 60004 zip code; one of them was Interlync.com ... sent 'm email, received info and instructions in the middle of an evening; all was accomplished in 6 easy steps:
1) ordered ameritech line
2) selected connection package
3) confirmed selected package via emai, paid via credit card;
4) the equipment was ordered
5) the router arrived - ameritech line was ready
6) took approx. 20mins to hook it up and I was online - each computer with its own IP number
The connection is stable (for 1 week now) - minor problems are taken care of.
Email setup and other details no problems either.
Now - I hope Kevin is a real person - just kidding he must be human - I'd recognize a computer generated voice )

member for 21 years, 25 visits, last login: 20.6 years ago
lodged 20.9 years ago


interlync
join:2002-07-30
Chicago, IL

interlync

Member

Real or is he memorex?

Yes! Kevin is a real person, but mistake him for a machine more often then not. We are a small enough ISP to become more personal with our clients and would'nt have it any other way.

Review by rlpmickey See Profile

  • Location: Lake Villa, Lake, IL, USA
  • Cost Contract price not specified. (12 month contract)
  • Install: about 10 days
  • Telco party Ameritech
  • CLEC party: Covad
Reliable, Friendly Service. Everything you could expect from a ISP and more!
Slightly higher cost than other providers.
If you care about the quality of service then this is the ISP to be with!
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I have been with Interlync since they started. I have only had dial-up until recently due to SBC and the games they play but for a dial-up service I think in all the years I have never gotten a "busy" signal or lost a connection. It has always been reliable and fast. I have always connected at the best possible speeds. It's funny because I have had to use a different dial-up service for work and the speeds are nothing compared to Interlync. Now I have IDSL and I had many choices to choose from for service. Some were less expensive but I know that if I have any problems I can rely on this ISP. I would recommend them to anyone. If you can get DSL and want a better ISP then say oh SBC or you just need a better dial-up service give these guys a call, you won't regret it! Tell em Mickey sent ya!

member for 21 years, 115 visits, last login: 19.5 years ago
lodged 21 years ago


Review by interlync See Profile

  • Location: Des Plaines, Cook, IL, USA
  • Business customer Business customer
  • Cost: $89 per month
  • Install: about 12 days
GREAT customer service and support
none
You will never find a better provider
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Interlync.com has provided me with the greatest service for over 4 years now. While our associates were dropped from there - out of business providers, Interlync stayed strong. Now we all use Interlync!


member for 21.6 years, 275 visits, last login: 3.9 years ago
updated 21.4 years ago


JeffR
@covad.net

JeffR

Anon

Interlync is Great

I have been using Interlync.com for many years now, and have never been happier. Thanks to Interlync.com I dont have to think about the Internet, It just works for us.

With help from Interlync, My business has 16 workstations all networked to our interlync DSL service.

They are simply great.

Thank you so much!

Jeff Randerson

NancyS
@64.135.x.x

NancyS

Anon

Very Smooth

Just completed the switch to Interlync.com from Directv. It was toooo smooooth. They handled everything and my dsl didnt miss a beat. I was surprised it only took a week. Other companies said it would take much longer.
Thank you.