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Review by bogometer 
UPDATED: 1.2 years ago
member for 1.2 years, 0 visits, last login: 1.2 years ago
 Graford,Palo Pinto,TX
 Contract price not specified.
 "Accessibility in remote locations, download speed, supports VPN, remote desktop"
 "Latency, upload speed, cost. Not for gaming."
 "If you want to telecommute from the boonies and no DSL or CABLE, this is the way to go."
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I use dialup here for years, but remote desktop and vpn are not very usable at 41kbps (what i get from modem). There is no DSL or CABLE here and ISDN would cost more than satellite when you add the cost of the ISP.
The installer was prompt, courteous and knowledgeable and helped workout a tricky installation (the house is in a valley).
I bought the Nova 1500 package (which comes with a huge dish and a SkyEdge modem).
I usually get 1.4 mbps down and 40 - 60 mpbs up (higher at nights on clear days). Rain does slow it down and heavy rain loses connectivity. Its slower during peak hours.
A neighbor of mine uses direcway (Hughes) and based on our tests my service blows his away.
Overall, WAY WAY WAY better than dialup. I recommend it.
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 Review by Pakapab
Posted: 1.3 years ago
member for 7.7 years, 919 visits, last login: 6 days ago
Cap Haitien
Contract price not specified.
"Overall very stable satellite internet system with very few problems."
"It's satellite, not reall broadband..."
"This is very good if dialup is your only other opption"
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I use HughesNet at my home on the proplus plan, and Starband Nova1500 at the office. The Nova is much more reliable than the hughesnet system. Speeds, latency are about the same for both systems. The Nova 1500 has a Higher Fap, than the Hughes ProPlus plan with a price difference of just around $15 between them. I prefer the Starband Nova 1500 over the HughesNet HN7000s ProPlus any day.
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Review by JoesJungle
UPDATED: 1.7 years ago
member for 1.7 years, 5 visits, last login: 1.6 years ago
Keedysville,Washington,MD
Contract price not specified.
"Installer seemed knowledgable, downloads are great"
"upload is only 18 - 36kbps"
"Okay right now, I'll update more as I deal with this slow upload."
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So far it is okay, i wish the upload speed was better. I'm kinda thinking the installer cut a corner somewhere. I did a speed test while he was standing there and when he saw it come up so slow on the upload he was a little defensive saying uploads are always slower. Well that is true, I understand that. I gave him the benefit of the doubt and said maybe its because its windy and the dish is moving some.
I have my first e-mail into tech support to ask if this is acceptable. If it comes back as no I'll ask the installer to come back out again and try to tweak the dish for better performance.
I'll come back to update this as we resolve things.
Update: Later that day:
Okay, so I'm getting better upload speeds. I guess its just network congestion weather, etc all influencing the uploading. For example its cloudy and rainy now and I'm getting 85+kbps upload. weird I know.
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Review by joemaloy
UPDATED: 1.8 years ago
member for 4.9 years, 830 visits, last login: 1.4 years ago
Willow Springs,Howell,MO
Contract price not specified.
"Faster than dialup,No FAP"
"LAG"
"Im Happy with it"
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I got on after T7 went down, So I didn't have to go through that problem.
I have not had one problem sense I got the system running.
No FAP
I have had Direcway, and Starband is a whole lot better.
----------------------------------------------------------
This system has been in service sense last review.
Just read it again except for a modem going out and now the connection is be FAPed.
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Review by glenfisher
Posted: 2.6 years ago
member for 2.7 years, 9 visits, last login: 2.3 years ago
De Witt,Arkansas,AR
Contract price not specified.
"Faster than dial-up and requires no phone line."
"Not as fast as most DSL connections"
"Good choice if there is no DSL or Cable"
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I am a StarBand seller/installer, when I order a system it takes about 3 business days to come in via FedEx.
The equipment costs are $299 for both the Nova Pro and Ultimate systems. I currently only have the pro which download is up to 512Kbs (best I have got running the test on dslreports.com was 479Kps average anytime of the day) and upload is 128Kbs (my best so far was 87) I can deal with slow uploads but if you plan to do much uploading I suggest to get the Ultimate system.
The pro plan is $49.99/month (12 month contract)
The ultimate plan is $129.99/month (12 month contract)
I currently run StarBand on a computer bought in the end of 1999 running Windows XP Pro (512 RAM and 1 GIG Intel Pentium processor). I figure that if I had a new computer my speed would be faster, many times I have to wait for my programs to even load but once the internet explorer loads speeds are as fast as a family members DSL located only 1 mile from the CO.
I only have this one computer now but do plan to buy a wireless router to use with my nova pro system.
The Nova systems connect to your PC (or router) via cat 5 cable. The problem many people may have with connecting the router to the satellite modem is that if they are using a Linksys router the routers default IP address is the same as the modem (192.168.1.1). To fix this problem you would need to connect to the router and change the routers IP to something like 192.168.1.5 (keep the subnet mask as 255.255.255.0 should be the default value) and enable the DHCP server on the router (you will want the IP addresses for your computers to be in the 192.168.1."your number" range DO NOT USE THE SAME AS THE MODEM ".1"). If asked for the default gateway enter 192.168.1.1 so the router will know to send the request to the modem.
I cannot comment on the install since I did the install myself. If you have the equipment you can install it yourself too, all you have to do is go to »www.starband.com/training and get certified for free. This could save you some money.
I have noticed some websites do pull up VERY fast but some are slow. One of the fastest I have found was E-bay but the slowest was Hotmail.com.
The only bad comment I have is that my computer isn't fast enough for my StarBand service.
Followup comments:  
Siryak
join:2005-11-26
 ·WildBlue
| Ping Times??? How are your ping times???
Just in case you don't already know the way you run a ping test is go Start>Run>Type: cmd>Enter>Type: ping yahoo.com -n 25>Enter>After the test runs right click and hit select all>Then push ctrl+C to copy>Then come back here and paste that.
--
Wildblue Pro Pack / Beam 40 / Laredo NOC / Windows MCE SP2 | |
| | glenfisher
join:2007-02-23
De Witt, AR
| Re: Ping Times??? C:\Documents and Settings>ping yahoo.com -n 25
Pinging yahoo.com [216.109.112.135] with 32 bytes of data:
Reply from 216.109.112.135: bytes=32 time=606ms TTL=51
Reply from 216.109.112.135: bytes=32 time=620ms TTL=50
Reply from 216.109.112.135: bytes=32 time=640ms TTL=50
Reply from 216.109.112.135: bytes=32 time=1320ms TTL=50
Reply from 216.109.112.135: bytes=32 time=1319ms TTL=50
Reply from 216.109.112.135: bytes=32 time=629ms TTL=51
Reply from 216.109.112.135: bytes=32 time=619ms TTL=51
Reply from 216.109.112.135: bytes=32 time=640ms TTL=50
Reply from 216.109.112.135: bytes=32 time=1979ms TTL=50
Reply from 216.109.112.135: bytes=32 time=661ms TTL=51
Reply from 216.109.112.135: bytes=32 time=645ms TTL=51
Reply from 216.109.112.135: bytes=32 time=635ms TTL=51
Reply from 216.109.112.135: bytes=32 time=1315ms TTL=51
Reply from 216.109.112.135: bytes=32 time=1349ms TTL=50
Reply from 216.109.112.135: bytes=32 time=629ms TTL=50
Reply from 216.109.112.135: bytes=32 time=628ms TTL=50
Reply from 216.109.112.135: bytes=32 time=3498ms TTL=50
Reply from 216.109.112.135: bytes=32 time=1290ms TTL=51
Reply from 216.109.112.135: bytes=32 time=1319ms TTL=51
Reply from 216.109.112.135: bytes=32 time=660ms TTL=50
Reply from 216.109.112.135: bytes=32 time=1309ms TTL=50
Reply from 216.109.112.135: bytes=32 time=2039ms TTL=51
Reply from 216.109.112.135: bytes=32 time=2009ms TTL=51
Reply from 216.109.112.135: bytes=32 time=629ms TTL=51
Reply from 216.109.112.135: bytes=32 time=650ms TTL=51
Ping statistics for 216.109.112.135:
Packets: Sent = 25, Received = 25, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 606ms, Maximum = 3498ms, Average = 1105ms
I plan to get a new meter and adjust my dish a little, currently I have an analog meter but plan on buying a birdog. I know my co and cross are off a little bit. I am new at installing satellite internet and I'm not sure if that will help my speed any but I doubt it will hurt.
Also the computer I am running is ancient from 1999, I plan to buy one with either 2 or 4 GIGs RAM with 2 duo processor. I doubt it will increase my speed on pinging but I will update the pinging speed once I get it hooked up. | |
| | |
Siryak
join:2005-11-26
·WildBlue
| Re: Ping Times??? Hmm. These results are different from what I saw. Although it doesn't really change anything because the high ping times are still in there. 
--
Wildblue Pro Pack / Beam 40 / Laredo NOC / Windows MCE SP2 | |
| | | | glenfisher
join:2007-02-23
De Witt, AR | Re: Ping Times??? The one thing I have noticed lately is the slower upload than what I had last week, my download has gone up though. I just ran another ping to yahoo.com and the average on it was 1195 with 0% loss. | |
| | | | | glenfisher
join:2007-02-23
De Witt, AR
| Re: Ping Times??? 
I just got this speed tonight, all I have is a Star Band Nova Pro system sharing with 2 computers networked into it.
Did another ping to yahoo.com
Microsoft Windows [Version 6.0.6000]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.
C:\windows>ping yahoo.com -n 25
Pinging yahoo.com [216.109.112.135] with 32 bytes of data:
Reply from 216.109.112.135: bytes=32 time=626ms TTL=49
Reply from 216.109.112.135: bytes=32 time=616ms TTL=50
Reply from 216.109.112.135: bytes=32 time=636ms TTL=50
Reply from 216.109.112.135: bytes=32 time=1436ms TTL=49
Reply from 216.109.112.135: bytes=32 time=659ms TTL=50
Reply from 216.109.112.135: bytes=32 time=679ms TTL=49
Reply from 216.109.112.135: bytes=32 time=728ms TTL=50
Reply from 216.109.112.135: bytes=32 time=657ms TTL=50
Reply from 216.109.112.135: bytes=32 time=647ms TTL=49
Reply from 216.109.112.135: bytes=32 time=695ms TTL=49
Reply from 216.109.112.135: bytes=32 time=744ms TTL=50
Reply from 216.109.112.135: bytes=32 time=644ms TTL=50
Reply from 216.109.112.135: bytes=32 time=662ms TTL=49
Reply from 216.109.112.135: bytes=32 time=711ms TTL=49
Reply from 216.109.112.135: bytes=32 time=760ms TTL=50
Reply from 216.109.112.135: bytes=32 time=629ms TTL=49
Reply from 216.109.112.135: bytes=32 time=649ms TTL=50
Reply from 216.109.112.135: bytes=32 time=699ms TTL=49
Reply from 216.109.112.135: bytes=32 time=778ms TTL=50
Reply from 216.109.112.135: bytes=32 time=647ms TTL=49
Reply from 216.109.112.135: bytes=32 time=638ms TTL=50
Reply from 216.109.112.135: bytes=32 time=745ms TTL=49
Reply from 216.109.112.135: bytes=32 time=735ms TTL=50
Reply from 216.109.112.135: bytes=32 time=635ms TTL=49
Reply from 216.109.112.135: bytes=32 time=653ms TTL=49
Ping statistics for 216.109.112.135:
Packets: Sent = 25, Received = 25, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 616ms, Maximum = 1436ms, Average = 708ms
C:\windows> | |
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 Review by shawn744
UPDATED: 4.3 years ago
member for 8.7 years, 806 visits, last login: 18 days ago
Saddle River,Bergen,NJ
$89 per month (24 month contract)
 about 2 days
 Verizon
CLEC party: Rhythms
"Goes Where DSL, Cable, and Wireless doesn't."
"Kinda bad for Gamers"
"Good for Non-Gaming Web surfers that don't mind sporadic hiccups and stops in service."
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.
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Review by timdco
Posted: 4.3 years ago
member for 4.3 years, 2 visits, last login: 3.4 years ago
Wilder,Canyon,ID
$49 per month
about 5 days
"Fast reliable connection where nothing else will go"
"equal to dialup upload speeds"
"Don't hesitate as long as you don't have a landline based service available"
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I ordered my Starband system from A+ discount satellite systems on ebay. It was a refurbished system and came packed well with new mounts hardware etc. I took the Starband install course and installed the system myself. The install went ok, but had trouble getting the con light on. A+ sent me a new transmitter ODU and got me instantly online and it hasn't gone down since. I talked to several starband techs when i was trying to get things up and going and they were all helpful and seemed to know what they were doing. So far i am very happy with my starband system with downloads averageing from 450 - 550 K down and around 40 up. It sure beats the 26k dial up that i had. I would definately recommend the system to anyone that has no landline based options available.
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Review by pacmanfan
Posted: 4.4 years ago
member for 6 years, 815 visits, last login: a few hours ago
Mansfield,Wright,MO
$50 per month (36 month contract)
about 5 days
"Downstream beats the socks off dialup, as does stability."
"Latency, upstream speeds, slower speeds during peak usage times."
"At only $50 per month, it is an excellent replacement for dialup, but doesn't compare to conventional cable and DSL services."
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In Feburary, I bought a used 360 modem and dish from a dealer on eBay for about $400. Being a DIY guy, I put up a pole myself and tried to tune the system in, so it would only take a few minutes for a local installer to comission the system. I didn't have much luck locating my satellite (IA-7), even with an analog signal meter. Thinking the pole was positioned wrong, I moved it a couple times, leaving a few nice deep holes filled with cement in the yard  Finally, I just paid a local installer $80 to come out and point the dish as well as comission. It took about 5 days from the first call until I was up and running.
Originally, daytime HTTP speeds were a steady 500kbps down and about 35kbps up. Other ports like NNTP, IRC, and P2P were significantly slower, below 150kbps. Off-peak, all other ports got 500kbps too. Since then, daytime HTTP speeds have been gradually dropping off; Now I'm at about 250-300kbps during peak times. Reliability has been excellent, with service outages only being an issue for a few hours at a time on two seperate days in the last four months. Service drops out pretty easily when rainclouds are overhead, but I'm convinced that this could be fixed if I had the patience/money to have a competent installer do a tuning.
I've talked to five or six different tech support reps, most of them over problems which ended up being my own fault. All but one of them has sounded like a native English-speaker, with all of them providing decent service. The Starband member's website has more helpful information on it than any of my previous ISPs did.
The bottom line: The monthly bill is comparable to what I was paying for dialup before, the connection is actually reliable, and the internet has become a joy. I wouldn't think of doing without it now. I'd pay far more for 512/256 ADSL in an instant, but considering dialup is my only other option, Starband didn't have a hard time getting a happy customer out of me!
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Review by Davwbs
UPDATED: 4.5 years ago
member for 6.1 years, 19 visits, last login: 187 days ago
Dry Ridge,Grant,KY
Contract price not specified.
about 18 days
"shade bit slower than cable, but a good connection-- 5 stars to tech support who I talked to."
"If you buy used, better be ready for the wait & alot of phone calls"
"If you want high speed, go Starband, if cable or DSL isn't in the area"
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If you buy a used system better be ready to make alot of phone calls if your not used to dealing with a lot of paperwork to have the modem changed over into your name. & the pricing thats listed ALL OVER THE NET is very unclear about the $49 a month @ 3yrs. The way it reads is if you buy the system " outright " you should get the $49 a month signing a 3 year contract, but if it's a used system you have to pay $69 for the 1st 12months & then $59 the 2nd year & $49 the 3rd year.
The used system was already paid in full once before, why stick another customer that's trying to save a few dollars with the higher bill for a used system. I can see paying the higher amount for a new system, but why stick the customers over & over again with the higher prices of a used system.
Thats the only 2 bones I have with Starband since it's been placed into service.
The connection, tech support, & overall speed of the uploads & downloads have been what was stated plus some.
Since the install of my system, I have since then became a cert. installer for the 480Pro & 360 modems, & have passed the Dealer direct Cert. so I may trouble shoot my own house & will be pointing other family members that are unable to get high speed by any other means in the area.
The bottom line is they have a service that can & will be an important role in getting everyone off the dailup modem & enjoy the internet for what it was meant for.-------------- gaining Knowledge at one's fingertips without waiting mins for the very 1st page to show up when you sign on ----------
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UPDATE 5/10/05
--------------------------
After having the service for some time now, they still offer high speed where DSL/ cable still doesn't go. They have dropped there hardware pricing for used, & as far as my system only goes out during very bad weather ( normal for any satellite be it TV or internet ) the speeds were getting pretty slow for awhile, but are back up to par & the ppl working tech support bend over backwards when I talk to them to fix a problem if I have any at all, or even a general question that comes to mind.
The IA-7 outage woke up Starband for the better in many ways, as they now see the need for space to cover the ever increasing size of the customer base, & having to keep the customer happy is the only way they will stay in business
2005-05-10 07:16:36 EST: 994 / 225
Your download speed : 1017915 bps, or 994 kbps.
A 124.2 KB/sec transfer rate.
Your upload speed : 230946 bps, or 225 kbps.
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Review by linuxpen
UPDATED: 4.5 years ago
member for 5.1 years, 8 visits, last login: 3.8 years ago
Mammoth,Pinal,AZ
$170 per month (12 month contract)
about 5 days
"Stable consitsnt Conectivity, good download speeds"
"Windows only, networking is difficult (360 modem only)"
"good connectivity 2 broadband speed where no broadband is available"
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I have been useing Starband for almost 3 years off & on. When I origonally ordered my system from the installer dialup is the only internet access option w/one ISP providing local dialup numbers. I purchased the Starband 360 service, the cost was quite high for equipment & installation totaling over $1000.00.
Once the System was installed there was a few problems w/the mission controll software conflicting w/all McAffee anti-virus, firewall & PGP solutions on my windows 98 system. I no loner use McAffee products any more due to that problem. After removing McAfee off of my system the Mission controll software work fine.
I have multiple PCs & wanted to network them for sharing the internet connection. I became greatly dissatified over this issue. For the most part networking was difficult & not cost effective since you have to purchase a 3rd prty winproxy software w/a price based upone the # of PCs you are networking.
I also have PCs that are doual boot machines w/windows & linux. this was also a negative for me as well for the 360 modem needs the mission controll software which only works on windows machines. I did do reaseach & found ways around it but however again the options were not cost effective for I had to purchase additional 3rd prty Virtual Machine software to run in Linux to get the mission controll to work.
Eventually Starband came out w/thier 484 modem which supported networking & any OS that supported TCP/IP connections. But unfortunatly they only made it available to new small office service customers only. This greatly upset me so I allowed my starband service to be disscontinued & went w/ local dialup solution until recently.
Now I am back w/Starband because I noticed that they had come out w/a new residential modem the 481 that works like the 484 but is only designed w/one ethernet or USB port to connect one PC or you could use a 3rd prty router to network more than one PC (which is not supported by starband for residential use). They have also opened up to making upgarading your sevice much easier as well. I have recently upgraded my 360 residential service to the 484 Small Office as of 3/5/05 but have not recieved the new 484 pro modem yetbut traking info should be avalable to me aft 3 days of my order. With the 484 modem all of my concerns over networking & useing the OS that I want go away.
The cost is still steep though. With the 360 residential service I originally had to sign a contract of 1year but when I reactivated my account w/starband I did not have to sign a contract for the 360 residential service. Once I upgraded my acct from residential to small office w/the 484 modem I had to sign a 1yr contract for servce at a mo cost of 149.99 + 16.99 for 3 additional static IP addresses. Starband also offered a 3yr contract w/the cost of 139.99 + 16.99 for 3 additional static IP addresses but I did not want to stick w/a 3 yr contract. All of starband modem upgraded cost a flat fee of 499.00 a price that did not inclue install, taxes & shipping. After taxes & shipping costs the modem upgrade cost me 572.98. Also you have to send the old modme back in working condition otherwise you will end up w/an additional 172.00 charge. I do not expect to have any install fees because all I should have to do is change one modem out for the other.
I am happy over all with Starband's connectivity. Over all starband has been reliable w/out any interuptions in connectivity even in bad weather (by the way this is in Arizona) . I ordered the residential service w/the 360 modme at 500kbps max download & 50kbps on the upload but i consistantly have between 400 - 500 kbps on the down but upload is abt 23 - 40 kbps which should only improve as I get the new 484 modem to a max of 1MBPS on the download & 200kbps on the upload.
With the residential service IP addresses are daynamically assigned via DHCP & it seems that you will always have the same IP address even though it is dynamic. As I have upgraded from residential to Small Office w/4 sataic IP addresses I have noticed that I have already recieved the static IP addresses event though I have not recieved my new 484 modem. Over all I can only hope for greater things to come.
UPDATE 3/10/05
Well I have finnaly recieved the new 484 modem the other day with in 3 business days of my order date delivered via Fedex. I was told that I would recieve an e-mail w/the traking number so that it could be tracked but I never recieved the e-mail. The service I ordered was the 484 Small Office with 4 static IP addresses. The 484 according to Starband has a built in router but is acctually a built in hub or switch & has no advanced router capabilities such as NAT or firewalling. The 484 comed w/ propritary software that has to be run through one while connected directly to the modem to configure the modem with the paramiters that were provided in a e-mail that was sent to me by Starband. Once the modem is configured the software called the communication center is no longer necessary & works properly only if connected directly to the modem from the PC. The Starband Small Office boasts of speeds up to 1Mbps on the download & 256Kbps on the up load (in turbo mode). I have only expeinced 700 - 800 Kpbs on the download & 40 - 70 Kbps on the upload & can not figure out the "turbo mode" of the modem. With the Small Office you are also supposed to get 200MB of web hosting space available. I have not seen the 200MB it went up for 10mb to 15mb. My system dual boots with Linux & the connections was a snap to setup in linux connecting directly to the 484 modem all I had to do is set the network card for sataic IPs & configure the browsers with the proxy address.
UPDATE: 5/1/05
I recently got an offer from starband to be switched to a new cluster to allow me to achieve better speed results. I decided to take the opportunity ...I figured that my speeds can only get better so I replyed to the offer. In less that 24hrs a tech rep called my home to make an appointment to do the minor adjustments to my satalite configuration. At first we has a bit of trouble touching base for the first appointment but promptly reschedualed for Sunday when I was available. Before hand I was sent an e-mail w/a link to a small config file that I had to download & install & a walk through of the adustments that needed to be made to the satalite itself. The tech rep finnally got a hold of me & we did the simple adjust ment to the satalite changing it from a Vertical config to a Horizontal config. Everything went great. I now have a new block of static IPs & default gateway. I am now getting 1064kbpss/56kbps on the new cluster when I was mearly getting 710kbps/46kbps on the old cluster. I asked for an explaination of the "turbo Mode" featuer of the SB484 modem & the rep explained that it is an automatic feature in the modem itself when the modem detects the workload to be heavy for the upload it automatically switches to turbo mode.
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