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Review by viper453  Posted: 5.6 years ago member for 6.6 years, 937 visits, last login: 2 days ago
Cincinnati,Hamilton,OH
$40 per month
Cincinnati Bell
"Great speeds @ very low cost"
| Pre Sales information: Install Co-ordination: Connection reliability: Tech Support: Services: Value for money: (ratings above consensus)
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I have been with zoomtown for over 4 years now. and zoomtown has never has been this good befor. they're now offering 3mbit/952kbits for only $40 a month whitch is not bad at all : ) my actual speeds are steady at 2590/820 24/7. befor i was paying $55 a month for actual speeds of 1320/703 whis wasn't too bad last year but i often wanted atleast 3mbits download or more, but zoomtown finally delivered that : ).
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Review by BigGeek5  Posted: 5.6 years ago member for 7.1 years, 21 visits, last login: 5.3 years ago
Cincinnati,Hamilton,OH
$40 per month
"FASTEST CONNECTION IN CINCINNATI, Always on- No Times where connection wouldn't work in 4 years."
"Have to have a phone installed to get service."
"Best deal around at this point in time (03-23-04)"
| Pre Sales information: Install Co-ordination: Connection reliability: Tech Support: Services: Value for money: (ratings match consensus)
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I think that this is the best service around. I have tried roadrunner and everything else in the Cincinnati area. Zoomtown from cincinnati bell is the fastest. I had more problems with downtime on roadrunner. I have my computer on 24 hours a day seven days a week- downloading things.
Plus I do hate Time Warner (anything to do with AOL) basically... So, I do not feel bad giving Cincy Bell my money.
GO SIGN UP- You will be glad you did!
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Review by lmjh7065  Posted: 5.6 years ago member for 8.6 years, 2392 visits, last login: 18 days ago
Cincinnati,Hamilton,OH
$10 per month
about 3 days
Cincinnati Bell
"Alway on, no log-on, faster upload than RoadRunner"
"Must have basic phone line for ZoomTown ADSL"
"Better value for the money than RoadRunner"
| Pre Sales information: Install Co-ordination: Connection reliability: Tech Support: Services: Value for money: (ratings above consensus)
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This is my second time around with ZoomTown. Originally did a self-install with the slowest speed (768/384) in April 2001, then upgraded to the highest speed (1,.5/768). Got RoadRunner in April 2003 and since it was faster I discontinued ZT in May 2003.
Now ZT has increased their speed for everyone to 3000/768, but on downloads it is a little slower for me than RR. RR had also increased their speed to 3000/384 currently, so they are very close speed wise.
If I do not get a Dual WAN Router, I would probably drop RR for ZT since RR may increase their speed, but have also increased their price, where ZT has lowered thier price to below RR and now increased to an overall higher speed than RR. Also, I do not anticipate any 16 hour outages as I had last December with RR.
Am currently in a special promotion/package deal with Cincinnati Bell and only paying an extra $10/month for ZT which will increase after 3 months to approx. $30/month. Both ZT & RR have a dynamic IP unless you pay additional for a Static IP.
The only problem was when I reordered ZT this time the equipment was already in place (Cisco 675 modem & Intel NIC), so I thought all I had to do was wait for them to turn it on. Wrong, I had a bad card at the telco Central Office which they replaced, then I could only get approx. 600/600 speed. After sending out a tech the second time, they told me the new speed had not been installed yet at my CO. Tech Support and sales said I was all ready for the highest speed and did not need a new modem. or additonal software, that I was ready to go. If they don't know when it is turned on who would?
Overall I can't tell any difference in surfing or using Packet8 VoIP over either ZT or RR.
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Review by joeynick  Posted: 5.7 years ago member for 7.3 years, 17 visits, last login: 14 days ago
Cincinnati,Hamilton,OH
$40 per month
about 10 days
Cincinnati Bell
"New bumped up higher speeds, connection reliability, value"
"Excellent."
| Pre Sales information: Install Co-ordination: Connection reliability: Tech Support: Services: Value for money: (ratings above consensus)
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I have had DSL via Zoomtown (Cincinnati Bell) and Nuvox (formerly one net- they're my ISP) since November of 1998. I moved from my previous address last year and got connected in about 10 days (they have to ''rebuild'' the connection. What is up with that?).
I'm very pleased that suddenly a few days ago my standard 768/384 ADSL connection was suddenly bumped up (without warning) to 3000/750 or so. Going to the Zoom News page, I discovered their network was being upgraded across the board in speed. My actual results have peaked at around 2800/720 (assuming there's some overhead). I'm more than pleased with the service. I recently downloaded Open Office and got 340 kilobytes/sec download rate! Uploading generally gives me up to 90 kilobytes/sec, according to the browser (Mozilla).
The pluses:
1.) Higher speeds rivaling (and exceeding on the upslope) the cable company's. 2.) Support for up to FOUR computers (auto via DHCP) on a router connected to a hub at no extra charge (AFAIK cable company only allows 2- more at an extra charge). 3.) Connection is ''always on.'' No more logins required (this has been in effect for over a year now). 4.) Reliability has been 100 % this past year. No downtime that I have seen.
The minuses:
None.
I'm very pleased and will not be changing my service.
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Review by Dersgniw  UPDATED: 5.8 years ago member for 8.3 years, 3206 visits, last login: a few hours ago
Cincinnati,Hamilton,OH
$40 per month
about 5 days
Cincinnati Bell CLEC party: Cincinnati Bell
"Always fast. Very few disconnects."
"None"
"Teriffic all around. Fast with no problems."
| Pre Sales information: Install Co-ordination: Connection reliability: Tech Support: Services: Value for money: (ratings above consensus)
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I use zoomtown and with fuse as my ISP. The service is 3000 kb/s down and 768up. I download at around 2200 kbps normally (in tests). It is not PPPoE. Pinging is very fast. Running a web server isn't a problem although I have a dynamic IP. The online users on the local fuse newsgroups are somewhat helpful, although there aren't many of them. I signed up because it was free for 3 months, and I'm hooked. Equipment (Cicso router and network card) were included. No technical problems personally. I did have to modify the registry because I had tweaked something for my dial-up which was keeping me from downloading over 100kbps/s. I had to figure that out on my own. Overall I'm very happy. Pricing is around $40.
I now have 4 computers connected to the cisco router via a hub and it works great. Both have an outide IP address and things are running fast and smooth.
You now do not have to log in manually. The service used to have 2 logins, one to zoomtown and one to fuse (or other ISP). Now, login is automatic and you get logged in as soon as you attempt to connect to the internet. This means you can use things like Xbox Live, which works great.
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Review by thekissfan  Posted: 5.9 years ago member for 6 years, 1 visits, last login: 5.9 years ago
Goshen,Clermont,OH
$49 per month (12 month contract)
about 14 days
Cincinnati Bell CLEC party: Cincinnati Bell
"No login, good uptime"
"Hyperspeed too $$$ (1.5 Mb)"
"Been with them for 4 years, and don't plan on leaving"
| Pre Sales information: Install Co-ordination: Connection reliability: Tech Support: Services: Value for money: (ratings match consensus)
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Acceptible speed, 4x pc connections to 1 DSL router. Good value, could be a bit faster in my opinion.
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Review by yock  UPDATED: 6.3 years ago member for 9 years, 4927 visits, last login: 2 days ago
Fairfield,Butler,OH
$40 per month (12 month contract)
about 10 days
Cincinnati Bell CLEC party: Cincinnati Bell
"Stable and reliable."
"Speed is slower than their competitor."
"A solid connection."
| Pre Sales information: Install Co-ordination: Connection reliability: Tech Support: Services: Value for money: (ratings match consensus)
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I have been very happy with my service. At first I had problems with a quick disconnection of service when I picked up the phone, but it was because the builder of the house had test units put on the phone line. After the removal of the unnecessary test units (have been unnecessary for more then 10 years!) my service is unbroken. Cheers to Cincinnati Bell/Zoomtown for excellent service and excellent customer service when needed.
(3/28/02)
Well, I'm nearly a year out out of my committment and I'm still with the service. Their download may not be the fastest, but they're $5 cheaper than the local Roadrunner service with a higher upload cap (384 vs. what I suspect to be 128). Being an avid gamer the extra upload bandwidth really helps. Overall I'm still very happy with the service and recommend it nearly everyday to friends and family. The one place they really lack is in tech support. While they generally solve simple problems (I've yet to encounter a major problem) the hold time is usually greater than 40 minutes.
(9/30/02)
BBr has asked me to update my review, and possibly at a bad time...Over the last 3 days I've had connectivity problems. It seems to be normalized now, but I was unable to get through to Tech Support. My connection wasn't completely down, however I would be online for 20 minutes or so, then it would just stall out. Re-training the modem (Cisco 675) didn't always fix the problem. On a strange note, through most of the problem, I was able to get to BroadbandReports.com through most of it. Not just reading cached pages, but uploading to the forums as well. Websites like Google and Yahoo would not load. Very odd! =)
On a redeming note for their Tech Support, I recently had problems with latency and packet loss on my line. I got in touch with a very knowledgeable Technical Support Representative who very much treated me like I knew what I was talking about. We ran trace routes to a few different sites and servers, eventually finding out that the problem was on my end...(this was for a game called Counter-Strike, and the new anti-cheat program running with it is causing the problem). Thumbs way up for this guy who helped me explore every possible solution. I'm raising my Tech Support rating from "3" to "4"
(1/26/03)
I've been running a Line Monitor from BBr for the last month or so. Looking at the graphs and the history it can confirm my solid connection. I haven't had need to contact technical support since I last updated. The only disadvantage here is that they are slower than the local Cable provider (RoadRunner). I don't know what the upload cap is on RoadRunner, so I may be inaccurrate.
(7/28/03)
Looking at my last update, I can still say that I haven't had a need for technical support (in a few months that will make it a full year of a solid, hassle-free connection). There really isn't much anything more significant to report at this time. I'm still happy with both the service and the provider.
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Review by schmattie  Posted: 6.3 years ago member for 6.3 years, 238 visits, last login: 261 days ago
Goshen,Clermont,OH
$41 per month
about 3 days
Cincinnati Bell CLEC party: Cincinnati Bell
"Excellent total speed for price!"
"NADDA"
"Best HSI service in Cincinnati"
| Pre Sales information: Install Co-ordination: Connection reliability: Tech Support: Services: Value for money: (ratings match consensus)
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I was an early adopter of "zoomtown" many moons ago.Originally I had the 768/384 service. The speed on the service translated to about 640/320. However last year I got the speed bug and decided to try out a cable service. The speed on the Roadrunner was pretty decent, 2000/384, and I thought this would be better for my online gaming habits. However I learned a valuable lesson. Although the RR was great for downloads and the "ping" always looked okay, it dropped way more packets of data then my previous DSL service. I can't even count how many times I would lag in Halo due to the high amount of packet loss over the cable modem. So last month I switched back to the Zoomtown service only now at the 1536/768 speed. I got my self installation package on Tuesday instead of Monday.(My only beef) After hooking up the Cell Pipe ADSL Router, I achieved speed of 1300/640. My average ping on the game server was aroung 40-55 and I had no packet loss! YEAH!!! At 59.95 a month with the first 3 months at 39.95, it can't be beat, especially if you are an avid online gamer. If you are own a PS2 or an XBox and play games online I suggest that you get rid of RR and get a more reliable internet connection. Otherwise I'm going to fry you in Halo!
Zoomtown just pumped it speeds and lowered its price! Now I have 3072/768 connection @ only $41.95 a month!
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Review by RantCentral  Posted: 6.4 years ago member for 6.4 years, 0 visits, last login: 6.4 years ago
Cincinnati,Clermont,OH
$37 per month
about 6 days
Cincinnati Bell CLEC party: Cincinnati Bell
"Reasonably clued sales rep, easy install"
"Alternate OS support is skimpy (and unnecessary)"
"Good value and performance"
| Pre Sales information: Install Co-ordination: Connection reliability: Tech Support: Services: Value for money: (ratings match consensus)
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I moved from a Qwest area (Minneapolis) and this experience was stellar. The sales rep offered the CinciBell bundle when I called to establish phone service. 768/384 with ISP (Fuse) bundled. The phone/DSL bundle is 74.95 with the whole boat of phone goodies.
The rep asked "PC or Mac?" and I told her that I had a PC, but don't allow Microsoft in the house. She said "Oh, self-install, then?" Small twinge when the install package arrived with no printed docs and only a CD that immediately started installing files on a borrowed Windows laptop. But 10 minutes at Kinko's on a rented Mac disclosed that there is no installation! Use DHCP and you're on! No PPPoE or login needed. CPE is a Westell WireSpeed DSL modem. IP is dynamic and my box gets a 10.x.x.x address, but shows a different address to connected sites. Incoming connections to the public address work fine.
The rep asked about networking, but I declined their offer. My SMC Barricade router works perfectly with the service. Incoming port 23 is blocked, but I can't find anything else that is, in or out (and I don't need telnet anyway). RoadRunner barfs if I send mail to their customers from the SMTP server on my box, but using the server on my webhost works fine. (I own several domains, so I don't need or use Fuse's email service)
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Review by jdrash  Posted: 6.7 years ago member for 7 years, 157 visits, last login: 3.2 years ago
Cincinnati,Hamilton,OH
$40 per month (month by month)
about 15 days
Cincinnati Bell CLEC party: Cincinnati Bell
"Always on, very fast"
"If you don't use CBT (Fuse) as ISP, you are a 2nd class citizen"
"Regardless of ISP Zoomtown is very very good"
| Pre Sales information: Install Co-ordination: Connection reliability: Tech Support: Services: Value for money: (ratings match consensus)
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I can get either DSL from Cincinnati Bell or Cable (Road Runner) from local Time Warner Cable. I was an early DSL adoptor (one of the 1st) in my CO. I have compared the performance fro Road Runner in my same area and don't feel it is worth the switch. This is especially true now that I don't have to login. I am getting 1600KBs down and 800 up. I get dynamic IP and use TZO.com and zoneedit.com to handle my domain names.
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