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 Review by Smith6612 
UPDATED: 63 days ago
member for 1.8 years, 972 visits, last login: a few hours ago
 Sanborn,Niagara,NY
 Contract price not specified.
 about 7 days
 "Fast, always on, good pings, great support"
 "None as of yet"
 "Is a good service for anyone escaping cable"
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings well above consensus)
|
UPDATE Sept 19, 2009: Service is still great. Only wish I could get higher speeds than 3Mbps since my line will handle them.
Just like my Verizon review, I'm going to summarize this review.
We have had FrontierNet DSL for a couple years now. Was the first customer to get hooked up in the area, and began at 1Mbps/128kbps speed. A few weeks later, the line was boosted for free to 3Mbps/384kbps. The modem supplied was a SpeedStream 6520 which is still in use to this day. The modem itself is a wireless router. The router doesn't seem to be able to pick up the reception from the computers very well on the other end of the home, but it is certainly strong enough to get to the computer. However, not sure if this is due to config or not (most likely my config), the modem doesn't play very well with Steam's server list, and being the gamer I am, I tend to lock the SpeedStream up for a few minutes after running Steam's list.
In terms of the quality of service, the line has been rock solid since it's been installed. No dropouts, the SNR sits in the mid to lower 20s, sometimes peaking down to 6dB on a rare day but it never loses sync nor do the speeds or pings degrade in quality, and the service is 2 miles away from the CO in wire. The speeds hit a constant 3100kbps of download, and a constant 384kbps of upload, and the pings sit at roughly 12ms to the first gateway. I have to say though, even though Frontier's routing may not be as good as my other DSL line's routing, the pings I have gotten on Frontier's network are quite good. I've hit 200ms solid ping to Australia on several occasions.
I have had only one problem in the few years I've had service. This issue was when the service failed to get a PPPoA connection and I was without internet connectivity for a day. Calling up tech support, they were very helpful, and connected me with someone at the CO who told me of what may happen in order to get my line fixed. Though a truck roll was scheduled, no truck showed up but the line was fixed the next morning. There was also one time where the New Jersey portion of the network coming out of Rochester must've been down and Frontier had been loading their Chicago link down which did cause some degraded speeds and elevated pings for a day, but the issue was fixed within a day as well.
I have noticed that during the night times however, right after the holidays that the pings from an outside network to the DSL connection are starting to go up. This may be a wake up call, as though the speeds and pings remain the same on the Frontier connection's end, when pinging the same connection at my Verizon line, in the morning I'll be getting a good 53ms ping to it, where as at night, the ping will be from 60ms to 115ms ping. If it starts to get worse, I'll be sure to convince Frontier of a possible bandwidth issue and raise a yellow flag with them to see what is going on. Wouldn't want to see the service hit the fan after 3-4 years of great service now, would we? 
But Frontier has been great and I hope for anyone looking for service in Sanborn, to look for Frontier for your needs. I guess a lot of people already have them in Sanborn and every person I've asked about the service have been happy with it.
======UPDATE JAN 28, 2009======
I gave Frontier a call and it turns out the CO is running low on bandwidth. They are aware of the issue and are current in the works of installing more bandwidth, so things should be fixed up soon! See my topic on it called "Sanborn NY issues" in the forums for anyone wanting the full details.
Followup comments:  | | | | | 
guypd
join:2008-05-08
Silver Springs, NY | Re: I wish their service was more uniform I just sent an e-mail to Frontier, asking if they would waive their ETF, if we cancelled, since we have a bad connection here. We will see what they have to say.
Plus, if they start to enforce the 5GB cap, we would use that in less than a week. | |
| | | | | | | | | 
spewak
R.I.P Dadkins
Premium
join:2001-08-07
Elk Grove, CA
 ·SureWest Internet
·FrontierNet Intern..
| Re: I wish their service was more uniform said by Smith6612 :I just hope Frontier doesn't implement the caps or at least keep them this low as they're proposing, as I'd hate to lower their ranking on this review just because of a cap. Smith,
What would you do if Frontier does lower the caps to the intended and publicized 5gig a month? I was reading that maybe the Term committed subs will be cap free.
--
The weekend is here, grab a can of beer! | |
| | | | | |
Smith6612
Premium
join:2008-02-01
united state
 ·Dish Network
·Verizon Online DSL
·FrontierNet Intern..
3 edits | Re: I wish their service was more uniform Ultimately, I don't know really. I would call them up and ask them what is going on and how much they are charging per extra GB, and then ask them why they wanted caps in the first place. Really, Frontier's infrustructure and backbones are sound, no bottlenecks in there, but if anything, the slow downs are because of either your line losing sync, or because of a local bandwidth squeeze. Now, running trace routes from the Frontier connection, I'm pulling some very good pings and stable data streams over Frontier's network, even to the other side of the US in California.
Honestly, I'd just have to say that whoever wanted this cap is trying to get people angry, as caps aren't going to stop bandwidth crunches. When the caps are reset, you get more bandwidth crunching. Any person who knows a thing about offering internet speeds is to serve areas with at least an OC-3 (150Mbps symm), and that's what Frontier needs to do and stop using T1's and T3s to fuel areas unless it's THAT rural.
DSL was also not meant to be a capped service, nor was Cable for that matter. Basically, it's meant to have unlimited amount of usage in a sense, but have your speed capped via provisioning. Cable modems, sure you can hack them to get the max bandwidth for your area, but DSL, there's no way you can fiddle with the sync as that's done on the CO/RT side, and considering the way DSL works, if there was a way to mess with your sync rate to make it higher than you pay for like cable, there's no way you'd be able to max out an OC-3 or a T3 line for that matter unless you're on VDSL simply because many customers are just that far away, even on ADSL2+.
Frontier's chance at competing with cable, especially Time Warner and Comcast IS their UNCAPPED DSL product, while slower and maybe more unstable on crappy/long phone lines, having no caps will surely charge their DSL beyond cable when the cable companies cap their users. And as someone on this site stated before, you are paying to be provisioned/capped at a certain speed, not paying to have a certain speed AND data caps. The only reason Frontier should cap would be if they let everyone get the max line sync possible for their DSL line (which means uncapped speed, basically sync as high as it can go stabally) and say they can use as much speed as they can get. | |
| | | |
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 Review by Racerbob
UPDATED: 189 days ago
member for 8.4 years, 3474 visits, last login: a few hours ago
Webster,Monroe,NY
$29 per month (12 month contract)
about 3 days
"Reliable, recent speed increase, excellent pre-install help"
"Nothing yet this time around."
"I am quite satisfied so far with Frontier DSL this time around."
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings above consensus)
|
Well I must say that after exactly three months of Frontier DSL, I have switched back to Roadrunner. Anyone who is an average customer who is not interested in latency and speed testing would be very happy with Frontier. I had issues that cropped up in the last several weeks that were a bit annoying, but I never lost connection here at my home. It is just that the speed would fluctuate a great deal and in doing some tracerts, the first and second hops would often times be up around and over the 200 ms mark. At any rate, all of the folks that I have talked to at Frontier have been great. They are a good bunch of people. It is just that their infrastructure isn't quite up to par with Time Warner's in this area.
Ah ha !
My most recent experience. Here is the update...had DSL installed again on May 14th, 2009....
All of this recent talk by Time Warner about placing caps on our internet service has turned me off... big time. So I decided to once again explore my options with the only other somewhat viable broadband provider here in town.. Frontier.
Frontier now offers what some people call "naked DSL". You no longer need to have phone service with them in order to get DSL service. That to me is a selling point because we use the MagicJack phone here at home and we also have cell phones.
So on Thursday Frontier was here to install DSL Max. I live around the corner from one of their remote units...think that they are called DSLAM's ? And early last year we had Frontier here for a while and even though the speed was very good, there was a considerable amount of latency that we were experiencing and Frontier let me out of my contract. So the install this time went well and I started running some tracerts and ping test and was pleasantly surprised at the results. Obviously some work has been done on the system because we have low latency now.
The other thing that I noticed was that the download and upload speed was lower. After talking to their support department yesterday a ticket was put into their provisioning department and late yesterday afternoon the net went down for a bit... and when it came back I discovered that they had substantially increased our upload speed. The download is still the same at about 6.4 mb/sec. But the upload is over 800 kb/sec and that blows the regular speed Roadrunner away ... they are maxed out at 384 kb/sec in Rochester. I am not sure if they are done tweaking my line in or not, but I can live with this current download speed for what we do on the net and as long as the connection stays stable as it is right now with low latency, then we shall be happy campers here.
I turned in my Roadrunner modem last night and service was discontinued. The man at the local Time Warner store seemed genuinely disinterested in why I was canceling service and I can't help but think that this exemplifies the whole corporate attitude at Time Warner. They could really care less about what the customers think. Someone correct me if I am wrong here.
My dealings so far with Frontier have been all good. They were good to me last year and so far this past week they have treated me with respect and answered all of my questions and concerns . I am basically in a one year price guarantee contract with them ( which is another thing that they have changed... you have a choice of one or two years now ) and I am locked in at $29.99 a month. The other thing was that when I ordered the service last Monday I was told that there would be a $4.50 a month charge for the modem. I told the guy ( he was in Florida ) that I had my own DSL modem and he said that he had to include the $4.50 a month charge anyway. ( guess that this is the case when they initialize the order ) And the installer used my modem when he installed the service. Yesterday I called them back and the $4.50 a month modem charge has been removed from the monthly billing. They are also crediting my first bill for the install charge of $34.95.
So.. DSL may not be for everyone because of it's distance related limitations. But for people within reasonable range of a DSLAM or a CO, it is worth a try. I was given a one month grace period in which I can cancel service, but I do not anticipate doing so at this time. Sorry for making this so long, but I felt a need to let the locals here know about one of their other options as far as high speed service is concerned.
I still have cable TV with Time Warner, but the less money that I have to send their way , the better as far as I am concerned right now.
Also, Phil Dampier ( www.stopthecap.com ) tried DSL recently where he lives in Brighton and the speed was just not adequate enough for his needs . He has reported on this at his website. So this shows that DSL is not good for everyone in the county. All depends on where you live. We can only hope that eventually Frontier in Rochester sells out to a company that can start stringing fiber around town. Then Time Warner would have a much more legitimate competitor to worry about here.
First image was from this year......second is last year's...
Attachments:
Followup comments: 
ruko
@frontiernet.net | Ridiculous Modem Rent Buy your own modem. Send theirs back. You still get service but if it turns out to be a modem problem....
ruko | |
| |
Racerbob
join:2001-06-24
Webster, NY | Re: Ridiculous Modem Rent I do not think that buying my modem would be an option. I am locked into a 2 year deal that guarantees me a certain price and that includes the $3.99 a month for the modem charge. | |
|
spewak
R.I.P Dadkins
Premium
join:2001-08-07
Elk Grove, CA | Leaving Frontier? You really left Frontier Maz? | |
| |
Racerbob
join:2001-06-24
Webster, NY
·FrontierNet Intern..
 ·RoadRunner Cable
| Re: Leaving Frontier? Yes. For the average customer here in this town, the service is fine. For a part time geek like myself , the service degraded a bit. Tracerts would sometimes be fine, and other times the speed to the first couple of hops would be very high. The folks at Frontier are fine. No problem with them at all. I was let out of my contract also. And now as of yesterday, I am back on Roadrunner. | |
| | | | | | |
Racerbob
join:2001-06-24
Webster, NY
·FrontierNet Intern..
·RoadRunner Cable
| Re: Leaving Frontier? Ah...don't feel bad for me. The average customer would not have noticed a thing here wrong with the service. I feel good about the fact that Frontier treated me very well and I get the impression that they are aware of their limitations. They let me out of my contract...no harm, no foul. I am back with RR now and I can only wish that they turn the upload up a bit from the present 384 speed. | |
| | | | | jdre
join:2008-03-27
| Re: Leaving Frontier? That is kinda slow for some of us  I may try Turbo later, it has 1 mbps upload. It really only matters to send larger files. At my work, there is a 5 meg upload and download, can't say it's better than my RR. | |
| gnm109
join:2003-03-15
Wilton, CA
| Frontier DSL in Rural Area. I've had Frontier DSL for about 5 years. They originally advertised it as 1000/128, When first installed I was getting 3000/300. Recently, I called to see if I could get more speed and greater wireless range for my upstairs computer. A rep came out with a different modem and connected us to a 6000/500 line. Most of the time, I get 4-5000 down and 4-500 up, I can't complain about that, especially since I'm in a rural area and the only other option would be satellite for much more a month.
No complaints here. | |
| hottboiinnc
ME
join:2003-10-15
Cleveland, OH
·Time Warner Cable
·buckeye cable
| RR Caps Frontier was one of the first providers to announce caps so now you're going back to them? Talk about doing business with the devil.
Also if you didn't know BOTH companies decide against the caps. TWC even posted a letter to all customers on the TWC website. | |
| |
Racerbob
join:2001-06-24
Webster, NY
·FrontierNet Intern..
·RoadRunner Cable
3 edits | Re: RR Caps Trust me, I have been following this very close. Frontier has no caps right now and neither does Roadrunner. Time Warner is a bigger devil than Frontier in my eyes and the less money that I can send their way the better. If Frontier decides that we use too much bandwidth and shuts me down, we shall go back to the other devil. Right now, for what we do on the net, I do not anticipate that happening. Also, having decent upload speed is something that I have been complaining about for years. The local RR is stuck in the stone age with 384 kb/sec and I am testing over 800 kb/sec with Frontier. The less money that I send Time Warner, the better. Just my little way of letting them know that I am indeed unhappy with them. And ... Frontier is saving me money. When you are on furlough weeks, this is an important thing.
Also, I am firmly convinced now that the issues that I experienced last year were as a result of them trying to pump too much speed my way. After talking to the fellow who stopped by yesterday he said pretty much the same thing.. that with the limitations that are in place with the older lines, etc, that if he tweaked my connection more to get me a bit more download speed that the instability and latency could and would possibly return. | |
| | | hottboiinnc
ME
join:2003-10-15
Cleveland, OH
·Time Warner Cable
·buckeye cable
| Re: RR Caps No, trust me you're not following it very closely. You don't make sense when giving your review. You left RoadRunner due to they were explorering caps. And when to a company that was one of the first ones to even say anything about it.
Sounds like you want it both ways, and are trying to do to bait and switch for promos. And if you do/are they'll catch on. | |
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Review by rochkatzman
Posted: 251 days ago
member for 251 days, 1 visits, last login: 250 days ago
Rochester,Monroe,NY
$99 per month (36 month contract)
about 5 days
"Rock-solid and consistent performance, Free Mini-laptop"
"Advertised peak speed isn't as high as cable."
"Latency is superior to cable. Better gaming experience."
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings well above consensus)
|
I has RoadRunner before and live in a apartment building. I was experiencing service interruptions, latency issues and performance slowdowns during evening hours. I play Halo 3 and GOW on XBOX live and the latency with RoadRunner was causing a problem.
I was concerned about speed as the advertised "peak" speed of DSL was less than Cable but can honestly say the real world speed is very good and the drop in latency makes a big difference in gaming.
The technician was very helpful and actually did a virus scan on my computer and optimized the broadband performance to ensure I was getting the highest speed - something the cable installer didn't do.
Followup comments: | Forums » comments on review of FrontierNet Internet Access |
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Review by bbarry
UPDATED: 1.1 years ago
member for 1.8 years, 40 visits, last login: 151 days ago
Chemung,Chemung,NY
$29 per month (24 month contract)
about 7 days
"always on and fast"
"monthly modem rental fee even if you use your own equipment"
"the only solution other then satellite for broadband"
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings above consensus)
|
I signed up for High-Speed Internet from Frontier (Citizens Communications) mid December 2007. They had a special running till the end of the month for $29.99 a month plus $3.99 monthly for the modem fee on a one or two year price protection plan for qualifying (new) customers. They lower it to $24.99 for the second year plus $3.99 monthly for the modem fee.
I had no problems signing up, just call their toll free number listed in the Frontier flyer and gave my info. I asked for the self install package as I already had my own equipment and local network setup. They said the installer would drop off the kit in a week on the scheduled live date. I spent the next week running a dedicated category 5 line to my pc for the modem and installed a single filter inside my house just inches from the network interface device. I had a speedstream 4100 adsl modem setup in bridge mode plugged into my router wan port. I also have a courier 56K modem plugged into the router and all I needed to do was change the router to PPPoE and type in the new login name and password.
My line went dsl live on the date they specified around 1pm and the technician stopped by to check the line and drop off the kit. The modem left was a speedstream gigaset SE567 router/wap/modem all in one. I did not want to bother with it since I already had a configured router with a separate access point running all static ip's, wep and mac allow table. I also tried to get them to take their SE567 back but they don’t seem to want to. One tech said they would send a box with prepaid shipping for the modem but it never arrived. From what I have been reading Frontier will still charge the rental fee regardless
since it's part of the contract. Nice way to make $33.98 a month into $29.99 by having a separate fee for the modem rental. I don't think this is fair and will be doing research with the FCC and PUC about forcing someone to rent equipment when they have their own.
I was told by a tech I would have 3mbs service and the modem shows my ATU-C/R as 3712/448. My speedtest to frontiernet.net are around 3220 kbps Download (402.5 KB/sec) and 366 kbps Upload(45.75 KB/sec). I'm only 1.4 miles from the CO which helps. So far after 6 weeks the service is solid day and night and everything works fine
including the kids xbox 360 with live. Coming from dialup this was a welcome change as my daughter moved back home from college and I knew dialup would not cut it.
I'll update my status with frontier from time to time as I have a 2 year contract and if I decide I no longer want it they will gladly charge a $200 early termination. Not likely to happen as the internet is needed for school homework and Youtube (Thanks kids for showing me that). Besides, there is no cable outside of my local town and the only choice besides dialup is satellite and that’s too expensive. So looks like I am stuck with dsl through frontier until something better comes along.
09/15/08
Well, it has been 10 months and how has my service changed. I used to have 3000mbps+ download speeds but that only occurs outside of primetime now. Between the hours of 5pm and 11pm I loose 83% of my download throughput. I am seeing about 400kbps during these hours. The service has clearly been over sold and no longer has the capacity to serve all users. I contacted Tech Support but don't expect much recourse. If you are looking for high speed in Chemung, NY better look into roadrunner through Time Warner.
Followup comments:
wlampl
@frontiernet.net
| Frontiernet.net Speed test I got hooked up with Frontier DSL on Jan 9, 2008 and
as of today, Jan 30, 2008 I am experiencing the following:
Upload..............693 KB per sec
Dnload............. 7.447 MB per sec
VERY satisfied with the exception of being forced to
rent the Modem.
I live in Elk Grove, CA and they tell me I am about
1,400 feet from the nearest relay station. | |
| mmorgan27
join:2004-06-08
Downingtown, PA | Default Password for Frontier SE567 After a fruitless search for the default password for this modem, I ended up calling tech support. To save some people some time, the default password is: wirelessdsl | |
| mmorgan27
join:2004-06-08
Downingtown, PA
|  Another Frontier.net speed test
Upload............ 304 kbps = 38KB/sec
Download.......... 1275 kbps = 159KB/sec
That's a factor of 20 less than wlampl unless he meant Kb and Mb.
She lives in Dallas, PA.; probably over 2 miles from the relay station.
I live over 2 hours away and I have to comment on the absolute horridness of the Gigaset firmware:
• I've used web interfaces from US Robotics, Netgear, LinkSys, Motorola. All have weaknesses, but Siemens Gigaset has to be the absolute worst I've ever seen, not only from an interface layout perspective, but also from technical implementation; see below.
• Who ever wrote the firmware was unaware of web standards. If you try to use Safari to configure this device, you are out of luck. You'll get a succession of confusing errors. Frontier suggested that I install Firefox (my mom uses a Mac).
• After getting her setup, and selecting the level "High" for the firewall (she doesn't play games that require incoming connections). I made sure she could still browse the web. When I got home I find out that she can no longer retrieve email. The "High" setting actually blocks outgoing secure POP connections?!? I was able to walk her through to changing the setting back to "Low". In their defense, they do have a custom level, but I didn't have time to try that out.
•I use SSH for remote administration, so I need to enable port forwarding. The port forwarding configuration seems a bit lacking. You can not specify that incoming connections to port x should be directed to IP/port y. They must go to IP/port x.
Still it is waaaaay nicer than dial-up. | |
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Review by elaitronics
UPDATED: 1.3 years ago
member for 1.5 years, 23 visits, last login: 348 days ago
Rochester,Monroe,NY
$34 per month (12 month contract)
about 2 days
"fast Fast FAST... holy crap how's that possible FAST"
"tech support doesn't seem to be that knowledgable"
"Fast and so far stable. Hopefully I won't ever have to call tech support."
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings above consensus)
|
I live in Henrietta, NY (Rochester area) and have been a faithful RoadRunner user since high school (about 10 years). In that 10 years I've maybe experienced 1 or 2 outages so the connection was rock solid and the speeds were excellent. I never even gave another thought to Frontier until about a month ago when my special $29.99 "new" customer promotion expired. I've been doing that old trick of calling them up every 6 or 12 months and threatening to cancel if they didn't give me their "new" customer special pricing. So I called Time Warner up this time and made the same old threat, but this time they apparently didn't care. It seems their retention specialists caught on.
Anyways, I'm getting sidetracked here. I then started to consider Frontier. They were priced at $29.99 plus an extra $3.99 monthly fee for the modem (btw Frontier.. the modem fee is stupid. We all know these modems don't really cost $3.99 a month). Reading some other posts, I've read other users were able to get great promotions like free internet for a year and then $29.99 afterwards. So when I called them up I tried to get that same deal. No go. They said that was a limited time deal and it was long expired. I tried bluffing by telling them Time Warner said they would match that deal and that I'm going to them. The Frontier rep didn't seem to care or believe that. After a couple calls and trying to get a better deal, I ended up right where I started. They wouldn't budge on the stupid modem fee and the only promotion they had was $29.99 for 1 year plus some coupon book. For those of you reading this, you're probably thinking I'm a cheap bastard and you'd be right in assuming that.
Two days after I finally put in my order, I received my Siemens 567 modem from UPS. I installed the filters, installed the modem, and prayed that it would work. Surprisingly, I was online immediately. I then went to test my speed and it was at 1.5mbps/500k. I liked the faster upload, but the download was pathetic. Especially since I signed up for their Max service which is supposed to be 10M/1M.
I called their tech support. I am going to admit that I'm not a computer genius, but I do have common sense and am somewhat computer literate. The guy I talked to had me unplug the modem and restart my computer. I went along with it, but I was thinking to myself "How the heck is this going to help my speeds?!?" Finally when he was satisfied it wasn't a problem with the modem or my computer did he issue a repair ticket.
The following day I came home from work and checked my speeds. It was at 6M/384kbps which I was relatively satisfied with. I'm not sure why they had to turn down my upload speeds, but that's what I was getting with RoadRunner so I was ok with it.
A week goes by and everything has been great so far until one weekend it started to rain. I've always had sporadic problems with my phone service losing dial tone when it rained, but it was never a big deal since I mainly used my cell phone anyways. However, it seems that DSL is much more sensitive to the interference because a slight sprinkle caused me to keep losing my DSL light. This was a BIG problem since this happened to occur while I was doing some online gaming. Those of you who play games online know how frustrating it can be to be the annoying lagger. I was livid so I called Frontier again and again the tech has me run through the routine of restarting everything. He then has me go check setting in my computer which made absolutely no sense to me. How is my computer causing a blinking DSL light which is supposed to be the connection to Frontier??? I was not so patient this time and told him I refused to continue with it unless he explained to me how my computer was relevant to a blinking DSL light. He told me that it could be causing some sort of electrical interference with the modem. Which I then replied if that's the case then why don't I just unplug my computer from the modem which would only leave it connected to the DSL line. He finally agreed and I unplugged my PC from the modem. Low and behold, the DSL light kept on blinking. The tech finally issued a repair ticket at that point.
The good news was they were able to get a tech out by Tuesday. When the tech arrived he was a refreshing change from all the other employees I've been in contact with. He seemed to really know what he was doing. He brought me outside to show me a box labeled "Network Interface Unit" and showed me the wires coming out of it and going into my home. He told me that technically the phone company's responsibility ends at that box, but he would still take care of me. He showed me a meter that apparently measured the signal quality on the line and when he pointed it towards the pole it was a good signal. However when he tested it towards my house, the signal got bad. The reason was that the wires coming out of the box were all corroded. They literally were crumbling when we touched it. He ended up replacing the box all together and rewiring everything. He ran a new cable from the box all the way to my bedroom where my modem is. My DSL light has been solid since.
Now comes the most amazing part. So I was just curious about my speeds afterwards and tested it. Now I'm getting 22M/10M and yes I've tested it on a few different speed test sites. I thought those speeds were only possible on T1 lines. Maybe it was the drink I offered the tech, but it seems like he really hooked me up. I'm not going to give his name out because I don't want to get him in trouble, but this is probably what it feels like when the cable guy hooks you up with free cable  . If my connection remains the way it is and the price along with it, then I am now a new Frontier fan.
Update 6/16/08: It looks like they threw the cap back onto my connection. I'm back down to normal speeds 7M/700k which IMHO is still good. I wonder if it had anything to do with me posting my review... naahh..
»www.speedtest.net/result/279936354.png
»i.dslr.net/imc/0/0/8/7/52071664.png
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Review by bamaraid
UPDATED: 1.7 years ago
member for 2 years, 117 visits, last login: 52 days ago
Augusta,Hampshire,WV
$49 per month (24 month contract)
about 7 days
"nice upload speeds, no download or upload caps"
"inttermitent interuptions"
"good deal for the only service around"
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)
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I have had it for 2 years and just resigned for another 2 years contract recently. When i renewed the contract i asked about the upgrade to the business class 6mb download (had 1mb download/384 upload at the time) was told that for no additional fee I would be upgraded to 3mb dwn/384 up that day, even gave me a 25 dollar credit. Only thing is that at diffrent times of the day can loose connectivity (no specific times). Have had excellent tech support (after they found out i knew a little bit about what i was talking about like trace routes ect) overall pretty good service for the buck
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Review by Spazonator
UPDATED: 1.7 years ago
member for 2.1 years, 83 visits, last login: 335 days ago
Kearney,Buffalo,NE
$60 per month (12 month contract)
"Reliable connection, fully open connection to the internet, pings under 100 with battlefield games"
"bad tech support, not much upload"
"Good flat open internet connection"
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Review by osultan
Posted: 2 years ago
member for 4.6 years, 42 visits, last login: 107 days ago
Elk Grove,Sacramento,CA
$50 per month
about 5 days
"Good speed, Almost bullet proof reliability"
"Happy with my service"
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I have had 8Mb ADSL for a couple of years now. I have been very please with the service--throughput is usually in the 5-7Mb range and I rarely have to reset my ADSL modem (i.e. every couple of months).
In the scheme of things, this is significantly better than my experiences with Comcast.
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Review by FightingBlue
Posted: 2 years ago
member for 3.6 years, 150 visits, last login: 53 days ago
Warsaw,Wyoming,NY
$54 per month
"Reliable and high quality."
"Hard to get installed if you're on the edge of range"
"A solid service."
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Being that I'm twice the rated distance from the CO, I never really expected to get DSL service, but I called in periodically to ask, hoping that maybe someday they'd stick a remote terminal about here.
One day, I ran into a CSR who was very good at his job, and who thought after doing some digging that I should be able to get service. That lit a fire under me,and while some months went by as I couldn't get anyone to do anything about it, this spring I got a very competant tech out to hook me up.
I only get a roughly 800 Kbit connection, but I'm quite happy with it. I realize a lot of people want 3 and 6 meg upgrades, but I find this much bandwidth to be quite sufficient for my purposes, and it's quite reliable. Other than one problem with the DNS servers, I've only lost the connection at a few times like bad storms, and even then only for minutes at a time. Speeds have been reliable, and ping times good. I really have no complaints. Elsewhere you might be able to get more bandwidth cheaper, but around here I'm getting a connection I never thought possible.
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Review by inetlady
UPDATED: 2.2 years ago
member for 2.2 years, 1 visits, last login: 191 days ago
Wurtsboro,Sullivan,NY
$33 per month (12 month contract)
about 4 days
"Reliable, great bundles phone, Dish and HSI (includes a wireless and multi enet port router too)"
"none so far"
"Can't beat these package prices. Great reliable service and installation was ontime."
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Reliable, great bundles phone, Dish and HSI (includes a wireless and multi enet port router too)
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