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HughesNet Satellite Broadband page on DSLReports
Six Month Rating

Reviews:
bullet 1075 reviews (161 good) (604 bad)
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Review by JJG3 See Profile

  • Location: US
  • Cost Contract price not specified.
Bad "Ripoff and almost impossible to cancel"
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Mail,DNS,News:
Value for money:
(ratings match consensus)

My Other Reviews

·Cox HSI
My father ordered hughesnet a few months before he died. He was making bad decisions, very confused all the time, and they happily took his business.

Once he died, it took dozens of calls to get them to explain how to cancel the account. After faxing his death certificate twice, they still couldn't find it. When I got through to Account Management, they told me "we used to ask for death certificates, but that was too stressful for our customers, so now we just look up obituaries online. I see that your father died, so I will start the cancellation process." So they didn't need a fax at all.

One part of the company not talking to the other. And no true interest in customer service. Just horrible all around.

Fair warning: reviewer joined this week
lodged 2 days ago

Comments:

Review by goneanddidit See Profile

  • Location: Waco,Mclennan,TX
  • Cost Contract price not specified.
Bad "ALMOST AS BAD AS WILDBLUE!"
Overall "EVERYTHING IN SALES PITCH IS A LIE"
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Mail,DNS,News:
Value for money:
(ratings match consensus)

Got the GEN4, promised 2mbs upload speed: get .35mbs. Call Customer Service spent 2 hours on Phone and 1.5 of it was on hold. The "Tech" was not an American and so hard to understand. I will all but scream at someone who is thinking of getting Hughesnet (or WildBlue). Hughes net is a prime example of what an Internet Company should not be like! I have Customer Service on speed dial I have to call them so often! I do a system check before calling them and be damned if they ask me to do it again even after I inform them of what procedures I have already taken. Dsl in general is the only thing i found that makes living outside of town a headache.

member for 38 days, 0 visits, last login: 38 days ago
lodged 38 days ago

Comments:
Cybercycle

join:2012-12-23
united state
Reviews:
·HughesNet Satell..

Are you within your 30 day trial period?

Your comments imply that you have experience with using another satellite ISP, so you understand its limitations. If your issues are so bad, then you might want to cancel service if you are within your 30 day trial period. You also imply that you may have DSL available? If so, that is the service you should seriously consider switching to...

Leah

@qwest.net

Hughes Net is a scam

WORST COMPANY AND CUSTOMER SERVICE EVER!!!!! See the following:
Hughes Net
To whom it may concern,
We started your service on July 29,2013. We were told we would get 10 gig plan with 5 meg per second and the person on the phone said it would be more then enough for us. We not only started service but paid $345.77 to pay for the equipment. In August we called back and let them know that the speed was not fast enough. 1. They told us our equipment was bad, but they never replaced it. 2. They told us if we went to 20 gig plan we would get faster service, which they never mentioned to us the first time. 3. They offered us the 20 gig at the same price as the 10 gig. Later they raised the price and when we called to find out why they said the lower price was only for 3 months. We were never told that.
We have called several times since and talked to several people. I am on the phone right now. We started our call at 10:03am and it is now 11:22am. My husband started talking to someone who passed him on to a manager who said his name was Randy Johnson. I asked to speak to his supervisor and he passed me on to Aurther Garcia. Aurther said he was Randy's supervisor but his title was the same. I asked to speak with Aurther's supervisor and he said he does not know who that is. Why is that?? At this point I am very upset!!!
1. I want our money back that we paid for the equipment of $345.77
2. I want the equipment removed from our house.
3. I want out of this contract with out being charged a fee.

The equipment has never worked for us. I keep getting the runaround by several members of your staff. We were told we could cancel in 30 days and when we tried, you said you would give us faster speed and more gigs. Your company has been fraudulent, and unethical and I need you to make this right for me. The service is poor and does not work for us.

I will be expecting an email or phone call, by upper management next week.

Thank you,
Leah D

jim1000

@direcpc.com

hughesnet customer service

I have attempted to view my invoices for over a year. have not been able to because they stop me at the invoice site. I have called numerous times and heard every excuse in the book. this is one of the sorriest companies I have ever had dealings with. they have no customer service at all and lie to you continually. I spent over an hour on the phone with them again today and was told again the problem was fixed. another lie. it isn't

valkrider53

@spcsdns.net

Hughesnet

Giant ripoff they lie and steal from you ! Do not give them your credit card under any conditions ! There should be a class action lawsuit coming soon.
Expand your moderator at work

AngieD

@107.77.64.x

Re: Hughesnet

They already lost a class action lawsuit. I got a whole $5 back.

Review by GoodMoGo See Profile

  • Location: Fayetteville,Washington,AR
  • Business customer Business customer
  • Cost Contract price not specified.
Good "Absolutely nothing (occasional internet if you don't have other options)"
Bad "Service quality, value, customer support."
Overall "Use at your own risk, and only if you don't want to write snail mail letters."
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Mail,DNS,News:
Value for money:
(ratings match consensus)

My Other Reviews

·CenturyLink
Several different accounts (I work for a major University) with different plans. Lowest plan is a Professional Plus.
Order and install were problem free.
Various HN700S and HN9000 + My routers.
They change static IPs without notice, tech support does not understand what "port forwarding" or "static IP" means other than "that's in your plan, sir". From this basic information I can only properly describe them and their service as a bunch of mentally handicapped monkeys (not apes).

member for 4.5 years, 5 visits, last login: 56 days ago
updated 62 days ago

Comments:

Review by Patty K See Profile

  • Location: Denver,Adams,CO
  • Cost Contract price not specified.
Good "None"
Bad "Costly data usage, service down and slow if not down"
Overall "Awful service, worse support"
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Mail,DNS,News:
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(ratings match consensus)

I moved recently and Hughesnet was the only service provider that I could get in the Denver area that I moved to. I am a systems admin and need to work from home occasionally which is impossible using this service. Things are bad when you can go to the local Starbucks and get better service than you can at home. I am using the HT 1100 modem at this location. When you turn your computer on in the morning and log into their system usage interface you will notice that just turning your machine on will result in a usage of 250MB. You cannot browse the internet let alone download anything. Data downloaded during their "Bonus Time" is sometimes taken against your normal usage. After having this service for 1 month I am ready to give them the boot. Threatened to call and still just might get the Better Business Bureau involved in this too as I cannot get any intelligent response out of their support. All I hear is " I understand" (NO THEY DON'T!), wishing their own service on the employees and especially the CEO. That is the worst thing that I can think of for the people behind this company, making them live with their own service! After calling their support 2-4 times per week I am willing to deal with using my phone as a hot spot for service and continuing to go to Starbucks to work when necessary as this service is truly unusable for anything more than the most basic of internet connections and God help you if you decide to look at ANY web pages. My mother, my Aunt and I have been calling Comcast begging for them to run a line down East 64th Avenue in Denver so we can get decent service. I pray that they will as I have never had service this bad and at this point am willing to go back to nothing as opposed to continuing to pay Hughesnet for this. I feel totally ripped off and violated.

member for 74 days, 0 visits, last login: 74 days ago
lodged 74 days ago

Comments:

NeverAgain

@velocity.net

Horrible

Don't waste your money! I can't believe I paid money for this service. The speeds are a joke, the price is crazy and when I tried to get rid of it, after paying the early cancellation fee they reactivated my account and started charging me again after 3 months. This is a total scam, don't do it, you are better off going to sit in the McDonalds parking lot and leeching off their WIFI.

Review by genlee See Profile

  • Location: 54631-0008
  • Cost Contract price not specified.
Overall "Don't do it you will regret it"
Pre Sales information:
Install Co-ordination:
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Mail,DNS,News:
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(ratings match consensus)

I haven't been with HughesNet very long 1 month and 13 days and it has cost me over over 200.00 the 1st month was only 54.07 and the next 13 days cost me 125.00 and I cancelled it today and now they said that I will still owe them an additional 48.02 I only purchased 1 bonus token during this time and had to up the service plan twice within this time I did not know anything about "Data Usage" and boy did I find out fast. We stream media through different devices throughout our home and movies, music, and I have a small PC repair business that I am constantly online getting patches, software, etc. for doing my business. Well needless to say I did work on a lot of the PCs during this time they were always limiting my usage I found it easier to go to a free wi-fi business to do my business. By the way the 125.00 was for 14 days of service no bonus time or anything. Stay away from Hughes if you can.

member for 131 days, 0 visits, last login: 131 days ago
lodged 131 days ago

Comments:

Faye

@direcway.com

Hughes net sucks!

I've had it for almost two years and I can't wait until the contract is up. I had dial up before and this is just as SLOW! At 90.00 some dollars a month I call it highway robbery! My sister has internet through com cast and most of the time I have to go to her house if I need to update anything, and with hers it only takes a second or two. I live back in the sticks and at the time besides dial up this was my only option. Im sure there is something else out there now that I can get if not dial up is a lot cheaper, and it's just as fast!!

Review by irongiant See Profile

  • Location: Standish,Arenac,MI
  • Cost Contract price not specified.
Good "loosing your internet is a sign of bad weather take shelter."
Bad "its slow at night and weekends"
Overall "I wouldn't recommend it"
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Mail,DNS,News:
Value for money:
(ratings match consensus)



member for 132 days, 2 visits, last login: 96 days ago
updated 132 days ago

Comments:






Review by bkaub007 See Profile

  • Location: Ottawa,Franklin,KS
  • Cost Contract price not specified.
Good "Its internet...i guess?"
Bad "Horribly slow, ridiculous ping (1000), insulting data limits"
Overall "Wish there was another option..."
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Mail,DNS,News:
Value for money:
(ratings match consensus)

We have one of the best possible home internet packages, which is about $80 per month. NOT the newer "Gen4" junk. Installation went fine. Tech support is iffy at times.

We have had hughesnet for about 6 years, and before this year we have tolerated it. Now that more people are living in my household, there is a much greater need for internet access, and Hughesnet cannot keep up. You can watch videos, up until you exceed the FAP anyway. But download speed is ridiculously slow, 96% of other connections in the US are faster than Hughesnet. Granted, that we do not have one of the newer Hughesnet plans, which just sacrifice data allowance for speed.

I wish there was another option for us, even if it is only marginally better. We have looked at Millenicom, Broadbandq, and other options, but these are either overpriced or have ignorant data allowances. If anyone happens to have any other ideas, please feel free to comment. But it really appears that there isn't really a decent rural internet option for us.

member for 138 days, 0 visits, last login: 138 days ago
lodged 138 days ago

Comments:

oldman

@162.72.184.x

Try Wildblue

I had Hughes Net for 5 years and was really frustrated with the speeds and the daily data allowance. If I wanted to download an update for a game or my ps3 I would run out of my daily data allowance before the update could finish.
I checked out Wildblue and they have no daily data allowance. They have a monthly data allowance of up to 25 GB. They are much faster than Hughes Net and their customer service has been very good so far. I have been with them for 2 years now and am satisfied. The only thing that I wish they had was a plan with unlimited data for online gaming.

vic226

@direcway.com

Re: Try Wildblue

hi their so we have hughes net and are data goes very slow every day we got tokens but they dont seen to work . is this wildblue really work .

Review by Bravo10 See Profile

  • Location: La Joya,Socorro,NM
  • Cost Contract price not specified.
Good "If all else Fails!"
Bad "Everything ~ The WORST!"
Overall "Don't believe a word they say!"
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Mail,DNS,News:
Value for money:
(ratings match consensus)

I've been reading all the Horror stories about HughsNet, and all I have to say is I've been with them when they were called DirecPC. That's when we had a one way Sat. connection for (I think Upload) and Landline for (I think Download).
I Beta tested both Software and Hardware, and for that I got all equiptment free. I think this was close to 18 years ago, and now that I am one of there customers and no sign of DSL or Cable in the near future, me and my ole DW6000 will just hang out until it burns up! I refuse to upgrade and dealing with unprofessional people in all departments of there service oft times makes me want to back to Dial UP!

I live on the High Mesa of New Mexico and while the wondrous views off sets my issues with Hughes. I wonder why no one has ever called the FCC about how HughesNet does business? I read last month that the FCC just jumped on ComCast for ramping back speeds, and they had to pay fines and fix the issue....(please correct that if I'm wrong!)

So can't the FCC jump in here, if enough people complain, or am I just hanging on a greasy rope.
If someone out there can shed some light on this, hay jump on in...

So I remain in a what we refer to out here as the BLACK HOLE... no DSL, no Cable, no Wi Fi, only Satellite!
So in closing the old saying holds true... "Buyer Beware!"

EDIT:
OK! Now it's 2013 (10 years Later) and I finally was able to get wireless and leave Hughes Net were it belongs, in the trash. And that my friends was a true task as they attempted continued Charges on my Auto Pay. Soooo, not wanting to get anymore stressed out then I was, I just called my CC Company and told them I disputed the charges and to stop all payments to this company, and the reason for it. They did better then that, not only had all charges stopped but they got back my monies taken buy this dead beat company took!

So folks stay away from this Company, if you can't get highspeed or Broadband just be patient and never stop looking for it in your area, keep checking the small Ma & Pa ISP's that are springing up! It's not worth dealing with HughesNet who have raked up Billions of dollars on the backs of the rural consumer!

And by the way, since I owned all the eqiptment, I may try and sell it, or if I can't, I think I'll make the Dish into a Bird Bath..... HA!

KEEP THE FAITH


member for 10.4 years, 112 visits, last login: 11 days ago
updated 158 days ago

Comments:

diablo1892
Plough, sew, water, harvest. Repeat.

join:2011-04-21
Friendly, WV
Reviews:
·Frontier Communi..
·HughesNet Satell..

You know..

.. I bet you that your DW6000 never DID go bad. Before we had to get rid of our HN7000 we experienced lots of horrid speeds and the modem was even making electrical sounds (this was all in the time when Gen4 went into play) and so we thought it was our modem so we bought an entire new modem (HN7000) and did that cure the problems? no but the electrical sounds went away. There was absolutely nothing wrong with the dish itself, signal, cable or anything else.

If we could dump hughesnet we would do it today. Been with hughes now for just about 8 years and what can i say its been not so much a pleasure doing business with stinky old hugesnet.. Their stuff like CS and service is getting worse by the way. I hope the rot in h*** when we finally get rid of them, they have a big bunch of unhappy customers.
--
HT1000/ BeamID 32/ Power Max plan/ 4 pcs on a D-Link wired switch/ wireless D-Link router with password

Support only the gaming company's that matter the most, pay for something that actually is worth buying or has a good reason for how much it's worth.

anitabsmith

@direcpc.com

Huges net customer service

I have been trying for nearly a month to get the folks to fix certain portals in websites that won't load. I have to have these nasty people because of school.I have called and called and still the problem persists. This is effecting my grades dearly and I am on the verge of getting a lawyer to get out of the contract and find something else. I pay out the nose for something that is slow and unreliable. These people need to be shut down. I am on very unhappy customer.

stupidhughes

@spcsdns.net

hughes suxxxxxx

I dumped hughesnet to the curb and Got virgin mobile hotspot. Very pleased and cheaper. At&t and Verizon has a hotspot to. If you have service with a cell phone at your house than these hotspots will work.

Janine

@direcway.com

Re: hughes suxxxxxx

I have had a portable Verizon modem for about 7 years, getting it is the best thing I ever did. I have internet where ever I go. The modem is about the size of a large lighter...I don't smoke, but I couldn't think of anything else to describe the size...maybe a little bigger than one of my son's hot wheel cars. It plugs into the usb port and you have internet. 5 Gigs for about $59, then $10 for each additional gig. We had hughesnet installed last year when my daughter moved back home...the only good thing about hughes is that they seem to be a little more merciful when it comes to extra usage...they are slower. Today I'm online using the modem to see why hughesnet suddenly stopped working. I thought it would be faster to see if anyone else has posted a hugesnet internet failure, than to call them myself and get the usual "I don't know how to do my job" type of responses. I agree with everyone else...don't go with hughesnet.

dw

@direcpc.com
Sorry to be uneducated...can you explain what a hotspot is? I am rural America. My only option for internet is satellite or dialup if it's even available. thanks

Installer

@rr.com

Re: Huges net customer service

you need a new modem. They wont admit it, but for one reason or another modems will not access certain ISP's. Most common with AOL.
erico2002006

join:2013-11-22
United State

Terribly Bad Service

I am on this right now....and it really suck right now..............

glynndtcw

@direcpc.com

Hughesnet a waist of good money

Got hughesnet last month , the meter to keep track of usage would not download and work properly..
It showed it was great until I over used then quit while the meter showed full green.. Total bill after taxes 108.00 + and you get very little for that . It's a corporate greed machine ripping off rural people
A lot of money for very limited usage time and signal into home seems to come in waves. Hughesnet is a ripoff plain and simple !

Ripped off

@direcway.com

Re: Hughesnet a waist of good money

i forced to use it couple years but i got 3G / AT&T and for the first time i am able to view YouTube. Hughes couldn't handle it!!!

Review by brightbreeze See Profile

  • Location: Cascade,Cascade,MT
  • Cost Contract price not specified.
Good "Sales pitch was good. The sales rep was untruthful though. "
Bad "System is super slow. Does not support equipment I had in place, and HughesNet contract is a lock. Customer service guy was a JA"
Overall "Fortunately, I lost my Verizon service and gained AT&T 4G. In a year I will ditch HughesNet when contract expires. "
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Mail,DNS,News:
Value for money:
(ratings match consensus)

I don't have a lot of options where I live. Prior to having Hughs Net, I had Wild Blue service which was better. Wild Blue at least supported my Verizon booster equipment for telephone. The HughesNet representative convinced me that his system would be much better. What he had told me about was the Gen4 System that was not yet in place when I had my HughsNet system installed. He told me that it would be a free upgrade as of January 1, 2013. My system was installed November 2012. When January 1st of 2013 rolled around, I contacted HughesNet and they told me it was not a free upgrade. Unfortunately I was locked into a two-year contract already. When I asked about getting the upgrade they told me it would start a new contract period. When I explained that their representative told me that the Gen4 upgrade was supposed to be free, they told me they were sorry but it was not free. So the only option I would have would be to pay more money, and get the upgrade. Having already been lied to, I was not willing to do that. So I am just paying my monthly bill, until November 2014. Customer service with HughesNet has not been good. Fortunately for me, there was a big fallout between Verizon wireless and AT&T - something regarding bandwidth use. At any rate, Verizon was no longer able to use AT&T towers. I had Verizon wireless, but was forced to switch to AT&T. Verizon was great about letting my contract go since they could no longer provide service where I live - unlike HughesNet customer service. Now I have 4G! The 4G works at least three times better possibly four times better than my HughesNet system. So in November 2014 I will go all the way with AT&T 4G. I was just fortunate to have had AT&T move into the neighborhood. HughesNet customer service is very poor and I won't even contact them again until my contract expires so I can cancel my (lack of) service with them. The customer service representative was not friendly at all. I used to work for Hughes aircraft Corporation in California, things must have been very different back in those days. All I can say is that HughesNet should be full of shame. It's a huge waste of money.

member for 181 days, 0 visits, last login: 181 days ago
updated 181 days ago

Comments:

gmolony

@bellsouth.net

Same Experience

Unfortunately, I had the same experience. We live in a very rural area and at the time it was all we could get. Your comments about customer service and the contract were right on. Very expensive for what you get. We finally got dsl (very slow .5mbs but at least it is unlimited). When I first signed up I bought the equipment from HughesNet and understood I could get a refund when I left and turned it in. Not True. I ended up buying out the contract and throwing the equipment in the woods. It is an absolute last resort!

Review by yolarry See Profile

  • Location: Creston,Wirt,WV
  • Cost Contract price not specified.
Good "a little bit better than dial up."
Bad "Bad Pings, FAP, Crappy Tech Support!"
Overall "Get it only if you have to!"
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Mail,DNS,News:
Value for money:
(ratings match consensus)

My Other Reviews

·Frontier Communi..
If you ever thinking about getting Hughesnet then please remember my rules!

- Rule #1 ITS NOT A HOT ROD!!!!
- No games due to bad pings (maybe facebook games like farmville and Mifia Wars)
- No VOIP (Trust me. I already tried Skype)
- No youtube/netflix until 2am to 7am
- Don't download Heavy files until 2am to 7am

- Limit will always be here during the day restores about 20MB an hour
- Always turn off/manual Windows Update
- Shut off software updates the best you can! (Anti-virus update is alright)
- YOU CAN restore your internet once a month if you FAP (Fair Access Policy)
- Install Hughesnet Status Meter or hnfapalert so you don't have to worry about going over the limit.

If you remember this and use the tools that HughesNet provides, you should be fine but if you a internet hog like me and needs all the bandwidth that you can get then hughesnet is not for you. I suggest you to call any other ISP then HughesNet/Wild Blue see you can get some decent speeds...if you cant get anything else well then learn how to lightly use the internet then just go for it.

I be waiting for something else better like DSL. once I get it, I'm gone!

Update 9.18.2011 after six years I got my Hughesnet repair.. I was really hoping it could hold out until I get DSL. Nope. Thanks to Hughesnet Excutive Customer Support Vu Lee. He was very friendly and give me a proper tech guy that can I understand his speaking. a local repair man came and replace my transmitter and die 2 months. So I called Vu Lee again and they send out another different tech and watch him open transmit brand new out of the box. So 2nd times a charm and they just upgrade speeds to all HN7000S which means I can FAP in 16 mins. Well done Hughesnet well done!

But at least its loaded pages better then I had for 6 years

Update 4.2.2013 Got a power outage and lost my HN7000S config. Just to remind you that installer setup page on DOES NOT WORK with windows 8 with IE10. Lucky I have a windows xp pro laptop with IE6 laying around in case problems like this. Just save a tech from coming out and fix it and charge $125 over that bullcrap.. I counting down the days. I just saw frontier with bunch of trucks and state road cleaning off the phone poles. I ask frontier tech whats going on he said watch for DSL sign pop up near this box soon. He also note fiber optic lines FINALLY! Good bye hughesnet.

Update 4.4.2013 Hughesnet did not cancel my tech visit but it seems they were trying to pull a Gen4 upgrade on me. I decline them and told them I about ready to ditch it. I talk to another frontier tech he said it might happen less then a month. I will update this again.

Update 4.12.2013 So I got a letter in the mail about this frontier broadband. So I thought why not call up and ask them about few questions like "If go with this.. Will I be able to get switch to DSL without locking me into this with some crazy contract to Hughesnet again" So the answer was yes they will switch me when DSL gets here. so I call in Hughesnet and tell them I no longer need their services anymore. 3 days later a "frontier tech" yes a actual frontier person and not some random installer. Anyway he took my HN7000S and dish out and place Hughesnet HT1000 modem and a frontier logo dish. lol. he only needed to use 1 coax cable so I told him just leave the other one because you never know if this one fails. I can switch it around. before he go I ask him if I need to sign a paper or anything and he said no.

Hughesnet Gen4 is not so bad... Frontier tech support is not so bad either. I not sure if anybody bonus bytes different because mine says on the modem 2am to 11AM. I not sure if this a glitch or Frontier forgot to update the page or something..

Update 6.24.2013 I am starting regret upgrading to Gen4. Hughesnet keeps changing the fap system around and also had 2 long outages to the point where I just say screw up and go to bed. So far I haven't been FAP but near close to it. I miss the old Legacy FAP system. I don't really see the point of having all this much speend now since they change the bonus bytes to limited.

Update 10.1.2013 Finally got a phone call today. Friday I be getting DSL

Update 10.6.2013 I am now totally out of Hughesnet for good!

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member for 6.3 years, 928 visits, last login: 13 days ago
updated 199 days ago

Comments:

hunter1

@direcway.com

service

This service is by far worse than anything including dial up! Get your hear out of your ass and invest!

Oklahoma

@mycingular.net

Hughes is a Ripoff

My iphone internet is far better than hughes net. I live in the country so had no other choice but to use there service. They are by far the worst internet provider i have ever used. When I tethered my iphone to my laptop my service was a 100% better than hughes. So I cancelled my service and guess what they expect you to crawl on your roof and take off i piece of your satellite. Or pay 200.00 dollars for equipment. Not to mention how many times the satellite was down and hope it does not rain or snow because It will not work at all then. Oh and did I mention that you have to use a download manger to to download in the middle of the night because the limit they give you is not enough to get anything done. I would not recommend them them to anyone and plan to let everyone I know how evil this company really is.
zeddlar

join:2007-04-09
Jay, OK
Reviews:
·exede by ViaSat
·McDonald County ..

Re: Hughes is a Ripoff

Well since you decided to compare this service to your cell provider, lets do that.If you have an unlimited package on that phone then all but sprint will either throttle you or cut you from priority on the tower you are pulling from after 2GB and there is no free time. If you do have Sprint and can get a signal good enough to be reliable then you are one of very few in Oklahoma that can unless you live in one of the bigger towns or cities in which case you could surely get something better than Hughes or cell phone service. If you don't have an unlimited package then those overage charges are going to change your tune real soon. As mentioned none of those cell providers are going to give you a free period anytime of day or night. Your surfing speed on a tethered cell phone will almost always seem faster because you don't have to send the signal 28000 miles each way to get that webpage loaded but start a large download and see who gets done the fastest. Unless you are lucky enough to be in one of the 2 4g areas in Oklahoma (soon to be 3 as Bartlesville is fixing to be lit up in a few weeks) then your download speed is between 500Kb/s to 2Mb/s compared to my 4.2 Mb/s and I can download more than your probable 2GB maximum for the month in a single night with that download manager and I can do it again tomorrow night and every night there after but when you hit that ultra low cap you are throttled for the whole month.

For those like me that have unlimited packages that eventually do get 4G will be better off being tethered than on HN untill Verizon either does away with the unlimited package entirely or starts traffic shaping the 4G users like they are doing us on 3g now and then HN will trump them again. The only really viable cell phone option to compare with HN is Millenicom and again there are no real guarantee's there because as Verizon becomes more restrictive Millenicom is as subject to their greediness as we are and will likely see the same crap rolling down hill to them.

So in retrospect if you look at the track records, HN is only getting better and treating their customers better every day while the cell companies study and scramble to find new and more inventive ways of screwing their customers. Now I say this with sprint as the exception for the time being, as much as I hate that company, they deserve a Kudos for not following in the footsteps of their competitors and I would use their service through Milenicom if they would just improve their coverage areas so I could get a signal.
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HughesNet elite plan/.74 dish w/1watt trans. / 9000 modem / 3 computers on a linksy's wired network

yolarry

join:2007-12-29
Creston, WV

Redone the review

I just updated the review. I waiting for dsl to come
NYGiants

join:2012-08-31
united state

Get Verizon Wireless instead

Read my review and get from crap.net (what you call Hughes.net ) now.

You'll be happy

»Review of Verizon BroadbandAccess by NYGiants

yolarry

join:2007-12-29
Creston, WV

Verizon Wireless

I dont even have cell service. so useless to me..

scottymead

join:2007-07-29
Post Falls, ID

I like HughesNet

I dont HAVE to have the service, I choose to, I wont deal with Time Warner or Frontier which is the two other services in my area, I actually don't have any issues with Satellite internet.

yolarry

join:2007-12-29
Creston, WV
Reviews:
·Frontier Communi..
·HughesNet Satell..

Re: I like HughesNet

said by scottymead:

I dont HAVE to have the service, I choose to, I wont deal with Time Warner or Frontier which is the two other services in my area, I actually don't have any issues with Satellite internet.

._.
Not sure if trolling.. I guess you don't care about pings.
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HN7000S 5.8.0.82 - 99 West 1370 MHz - .74m Dish - 1.5mbps down 196kbps up with 375MB CAP - installed October 2007 - Repair September 20011 - Linksys N3000 DD-WRT & WRT54G DD-WRT at neighbors house

yolarry

join:2007-12-29
Creston, WV
oops double post. stupid hughesnet.

Mods delete this reply? thanks.

scottymead

join:2007-07-29
Post Falls, ID
Reviews:
·Time Warner Cable
·HughesNet Satell..

Re: I like HughesNet

It just works for me with no issues, pings are not a concern, I dont watch videos, play games, etc. I use the internet to keep in touch with family, share pictures of the family with distant family, email, pay bills, etc Thats pretty much it so no pings are not a concern
azelectron
Premium
join:2007-07-28
85120

Sharing is caring

"HN7000S 5.8.0.82 - 99 West 1370 MHz - .74m Dish - 1.5mbps down 196kbps up with 375MB CAP - installed October 2007 - Repair September 20011 - Linksys N3000 DD-WRT & WRT54G DD-WRT at neighbors house"

I wouldn't be too picky if you're letting a neighbor siphon your bandwidth too.

yolarry

join:2007-12-29
Creston, WV
Reviews:
·Frontier Communi..
·HughesNet Satell..

Re: Sharing is caring

said by azelectron:

"HN7000S 5.8.0.82 - 99 West 1370 MHz - .74m Dish - 1.5mbps down 196kbps up with 375MB CAP - installed October 2007 - Repair September 20011 - Linksys N3000 DD-WRT & WRT54G DD-WRT at neighbors house"

I wouldn't be too picky if you're letting a neighbor siphon your bandwidth too.

That was couple years ago. at the time neighbor was wanted to finish online school and sometimes her dial up connection drop out. so use my internet for backup.. you should check out my updated sig now...
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Frontier HT1000 - Linksys E3000 DD-WRT

solveforce
solveforce
Premium
join:2007-03-08
Yorba Linda, CA
Reviews:
·AT&T U-Verse

How about the new Gen4 Satellite Connection by HughesNet?

Has anyone else tried the new Gen4 Satellite connection by HughesNet besides "yolarry"? If so, how is it compared to the prior generation satellite? Is there a big difference? Your answers are truly appreciated!

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»www.SolveForce.com has the Telecom Bits

yolarry

join:2007-12-29
Creston, WV
Reviews:
·Frontier Communi..
·HughesNet Satell..

Re: How about the new Gen4 Satellite Connection by HughesNet?

said by solveforce:

Has anyone else tried the new Gen4 Satellite connection by HughesNet besides "yolarry"? If so, how is it compared to the prior generation satellite? Is there a big difference? Your answers are truly appreciated!

I am now using Frontier broadband.. It uses Gen4. The speeds great but the caps and ping will always be the major problem. Unlimited time on my end 2am to 11am unlike the old HN7000S 2am to 7am
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Frontier HT1000 - Linksys E3000 DD-WRT

NutellaDaddy

@direcway.com

It sucks too much

My hughe snet only reaches 300 kbps and during the day it goes down to 2.5 kbps.