Review by xNPC - Location: Errington, BC, Canada
- Cost: $120 per month
- Install: about 1 days
- No Cap
none right now that i can think of. shaw wireless still billing me for service canceled march 20, 2022 via chat use whatever provider you have that gives you the best deal. do not use their wireless.
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use whatever provider you have that you dont mind sending your money to. we have no other option here. as of today nov 5 2022 shaw wireless is still trying to bill me for service that was canceled via chat on march 20, 2022. the SIM card was destroyed on the same day after i asked for service to be canceled as i was a month to month and i brought my own device. still they try to collect 3 months of service after the fact and have referred me to a collection agency for further action. eff you shaw. suck it. i'm too old to care about your company but i can sure let other folks know how shady your business practices are. you want to merge with rogers yet you cant even self manage. pathetic. get stuffed. Attachments: member for 23.3 years, 2393 visits, last login: 97 days ago updated 1.3 years ago
Moi @shawcable.net
1 recommendation |
Moi
Anon
2015-May-15 12:36 pm
Shaw uses its remote management to control everything including what you getInitially, you get what you sign up for and then when they think nobody is paying attention, they reduce speed both up and down. How low does the uplink speed get, consider anything and you won't be too far off as I've been getting .34 mbps with a 15 mbps service. Strange how Telus averaged .76 to .79 mbps with a 6mbps service ? In case this is hard to equate, its half the service with more than double the uplink speed. | |
| xNPCAs Usual, Have Nice Day Premium Member join:2000-11-08 Errington, BC
4 recommendations |
xNPC
Premium Member
2015-Oct-17 5:16 am
fuck you shawin case you didnt see it before here it is again...FUCK YOU SHAW | |
| tyrant_Wannabe Billionaire join:2013-07-07
1 recommendation |
tyrant_
Member
2015-Dec-30 12:57 am
I will give the installers one thingA given that they're idiots. However, its very likely that those installers don't even work for Shaw and are sub-contractors. I remember when the Xfinity installers came into our house wearing TWC shirts under their suits. XD | |
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1 recommendation |
SHAWThe future with SHAW service will get real bad, they are pushing for SELF INSTALLS, SELF SERVICE CHECKS.
The present EMPLOYEES are being offered transfers to what will be NEW CREATED POSITIONS that will LOWER SERVICE however NOT PRICING.
My last call the CSR asked me to do SYSTEM CHECKS, to which I REPLIED - who do I send my INVOICE to for doing my OWN SERVICE CALL. - it is a joke and fear they are all the same.
Terrible | |
| | xNPCAs Usual, Have Nice Day Premium Member join:2000-11-08 Errington, BC ·Shaw ARRIS TG3482
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xNPC
Premium Member
2019-Mar-13 7:53 am
Re: SHAWsame thing happened when i worked for verizon. pushing the self installs only increases truck rolls coz they over-estimate the intelligence of the average customer. maybe not so much up here in BC but def back east the self install horror stories just wrote themselves. | |
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Review by zod5000 - Location: Victoria, BC, Canada
- Cost: $70 per month (24 month contract)
- Install: about 4 days
- No Cap
Great Promo Deals, Fast Speeds, Easy Installation! They accidently forgot to registered the modem to my account Shaw's promo deals are great, installation is painless, and speeds are great!!
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I recently finished my two year contract with Shaw. I was paying $53/month+tax for Internet 300. I thought that was a pretty solid deal. Recently they came out with packages that offer much faster upload speeds (100mbps). They had offered me $60/month to keep my current package or $70/month for Internet 600 which came with a new modem and faster upload speeds. Given that I work from home sometimes, the faster upload was a definite yes. $70 seemed reasonable for a package that fast. Got the modem in a few days (a Technicolour XB6). I did have a problem installing it. After messaging Shaw back and forth for an hour I found out that the modem was still registered to another customer. They asked me to call customer service the next day. I did, they fixed the problem in 15 minutes, and when I got home I power cycled the modem and it worked great. Like my old Internet 300 package I'm getting full speeds on my new 600 package. The package was so fast my old router couldn't keep up. So far the built in router from Shaw seems to be doing decent enough. Overall I find Shaw to be pretty good. Other than the above mentioned install issue, it's been rock solid the entire time. No downtime that I can recall, and it always runs at full speed. I was going to switch to Telus Fibre but they're slow as molasses in getting fibre here. They told me it might be here in fall. Wasn't going to pay full non-contracted price with Shaw while I wait for Telus to figure out their stuff. Shaw has the faster speeds, they get 2 more years of my business. Shaw's promo deals aren't quite as good as as the past few years, but the renewal deals are still decent enough. Thanks Shaw member for 20.4 years, 8100 visits, last login: a few hours ago updated 2.5 years ago
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RRPd
Anon
2004-Mar-1 6:52 pm
Just tell me a number...I too have been contacted by Shaw over my dowload. I asked the simple question, when was too much...and they didn't give me a number. I pushed to know when was too much, and they said they looked back over previous months to see if you have been 'abusing'. As for their use, I signed up when it was the @Home network, so I never signed that contract.
Now, to top it off, my mom had a Shaw modem and it was unplugged before she became ill, and 3 months later I returned it for her and asked for a rebate. They were trying to charge me for time even after the cable had been canceled. Their billing department said they could only look at the last month??? I call BS !!
Like I told them, I will download whatever I want, and if they complain, I want proof I have hampered the system (which is why they impose these limits in the first place), no proof....no limit !! | |
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Nothpy
Anon
2013-Sep-26 6:23 pm
Shaw? really?Shaw ( | |
| 18286719 (banned) join:2013-02-02 Whistler, BC |
18286719 (banned)
Member
2013-Oct-11 3:24 am
100% reliability?I'm surprised your connection reliability is at 100%. How congested is your node if at all?. Do u get full speed 24/7? and has your internet not randomly cut out on you a few times (more then once every 3 months is to much imo, but i wish it was no more then once a year, announced in advance for no longer then 4 hours.) i have probably had mine go out 5-8 times in the 8 months i have been with Shaw. though im hoping, and have high hopes that after my last unannounced cmts upgrade that it does not cut out for a very long time. | |
| AJ102 join:2005-03-22 Vancouver, BC |
AJ102
Member
2014-May-30 11:29 am
I agree - it's the price increasesI've been very happy with Shaw's cable internet service. It's very reliable, and performance on my node has been consistently good for years. But the steady price increases at way above the inflation rate for the same old service are a constant annoyance. Part of the problem is the silly new-customer and customer-retention deals being offered. The initial deal for me was $10/month for a year. Since then I've been on the point of leaving twice, and each time Shaw has offered me a retention deal that was more than half off what I was paying. But this time the offer came too late, and I've already made other arrangements. Why can't they just offer reasonable rates to everyone in the first place and quit this let's-make-a-deal game? | |
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Review by jed - Location: Alberta, Can
- Cost: $182 per month
Service went slower and slower, no interest in Shaws part in changing.
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We were with Shaw for 15yrs, and called in to them to renegotiate our service. 5 times! They were only interested in up selling us to more services. 5 times (yes I kept track) we called in to get this done and were told, nope. Looked at Teksavvy, Extremely Easy to switch, never been happier and saving $$$! Switching was easy, tech support and my wife, handled things. Good bye, Shaw. member for 22.7 years, 1422 visits, last login: 108 days ago updated 3.8 years ago
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Anon1fbd3
Anon
2020-May-14 11:27 pm
teksavvyteksavvy still uses shaw infrstructure and their prices will still be paid by teksavvy, even though teksavvy is cheaper than Shaw, but Shaw is still getting some money for shaw techs, managing the network | |
| | Yuno join:2016-07-17 Winnipeg, MB |
Yuno
Member
2020-May-14 11:55 pm
Re: teksavvyOnly for last mile, CMTS and 1 hop after it, rest is TekSavvy, the issue easily could of been on another Shaw router further down the route before the destination IP(s). In which (quite frequently) cases, the other ISP will not have the issue. | |
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Anon1fbd3
Anon
2020-May-15 9:43 am
Re: teksavvyhow much Shaw get from teksavvy customers? monthly charges to trksavvy does the charges teksavvy keep and Shaw get a percentage, like for if your service is 69.95 for 300 vs Shaw 115 for the same speed. | |
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Review by noiz6 - Location: Vancouver, BC, Canada
- Cost: $65 per month (24 month contract)
- Install: about 1 days
- No Cap
mostly fast and consistent service out for a few weeks in 2017 and needed an intervention by upper management reliable with minor slowdowns in the evening
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Fast reliable service but not much in the way of notification of maintenance outages. (mostly unnoticeable) The mail servers are flaky and sometimes don't flush for hours. Business tech support is fast and knowledgeable but I have been mistreated by some techs on the business AND home support lines. I've been a Shaw cable/high-speed customer for 21 years but I may switch to Telus fiber (already installed) at the end of this contract. I'll also be looking at splitting TV and internet > Tek Savvy? Phone is on OOMA service. We were upgraded to 300 down/15 up service for no additional cost and the service is usually that fast. member for 24.3 years, 610 visits, last login: 1.9 years ago updated 4.2 years ago
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Shaw Sales Pitch to Innocent Non-compliance desktop.Been with Shaw 20 Years - - - as a customer, so from my learned experience... BEFORE signing, be sure your system can accept the high(?) speeds. Make sure desktop or laptop WiFi and/or Ethernet are capable i.e. are *10/1000 for higher than 100 Mbps, or 10/100 for 'up to' 100 Mbps (from I was told by Shaw). * Using a 5' CAT6 cable. Others however, give the /n heads up for 10/1000 (» www.forbes.com/sites/gor ··· c0743957) link which will help you do a pre-op investigation of YOUR side too. I would avoid the Blue Curve no-name box (BC), and stick with the Hitron. The Hitron offers more features such selecting a anonymous DNS, 4 not 2 cabled devices, and you are in a quasi-control of it - at least. The BC no-name comes with a fan, and fans begin to fail, and squeak and squawk, and may seize up, overeat and shut down, just like a computer fan may. Both modems do the same, except, IMO, Hitron is for humans, the grey BC is for Shaw. Shaw is not human, Shaw is a business. The No-name grey box is to 'serve' your devcies, but also able to S.M.R.C. you in the process. Pronounced 'smirk' (SMRC = Stalk - Monitor - Record - Control). BTW, I wouldn't want my company name of that box either. No matter what, you cannot control the queue you get to stand in line (also thought of as "throttled"). The queue depends on the traffic between your area and where you're headed. It seems you can only receive your packets as fast as the servers can dish them up. And, you go through more than 1 server to go from you to where-ever! I use this link to show me a map from my device to wherever I connect on a web site. » geotraceroute.com/Trying to nail down a issue that is very convoluted and discombobulating from `their` side of the modem may change with the price of gas (i.e. unknown reason), so you start first investigating your device, then Shaw - you're device IS a smaller world so start there. If I had my druthers, the U.S. telecoms would be more than happy to compete with the monopoly in Canada. BTW, the "Traffic Management Policy" @ Shaw site states speeds will be between a minimum of ..." of 1 Mbps and...." up to "what ever your computer can handle" the latter, according to a support tech. So, take your pick. If you're getting "up to" 1 Mbps or more, you're getting what you agreed to. IF YOU HAVE A COMPLAINT RE YOUR Canadian ISP, you can visit CCTS (» www.ccts-cprst.ca) and file your compliant there and you will, if claim is legit, may hear back from a high-level Shaw Cares National support team member who have 30 days to make you happy. K.I.S.S. what you report. REMEMBER: Shaw is only responsible for "up to" the modem. After that, it's your party. Your setup could very well be the culprit. In my experience, so far, Shaw will go out of it's way to help. I don't like how they don't provide a minimum system requirements sans all the techinese and gobbledygook and clearly visible along with each sales pitch. Just say'n s'all G'dbye fediverse ~o~ My story... I too was approached by Shaw and sold on moving from S75 Mbps to 300 Mbps 2yr contract. Speeds on 75 Plan were 60 - 90 Mbps. Now they are 0.56 to 40 maybe 60 on a good boost. For several weeks, they, and I have been trying to figure out why is it that on the S75 Plan, I reached 60 - 90 Mbps, and on the 300 Mbps plan, I get below 1 and 'up to' 40 maybe 50 Mbps. Give them credit, they are helping, sort of. I tried other computers that meet the Shaw specs (min 802.11 /AC) CAT6 cabled attained 300, WiFi is still anywhere between 0 to 26. THAT "AC" IS VITAL! Not /n/g/b but AC is a must - apparently. But hold on, FORBES (above) says the /n is good... take your pick. exit | |
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Review by TripleRipple - Location: undisclosed location
- Cost: $117 per month (24 month contract)
Highest advertised speed at best price compared to competitors Speeds are not as advertised. Getting little less than half of what is advertised Not enough options but best we can get for price. Wish speed was as advertised
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600 Mbps down and 20Mbps up for $105/month for 24 months. Self Install Arris XB6 Speeds are only as advertised on their speed testing tool. Real world results are not even close. Less than half of what is advertised see best. member for 4.9 years, 11 visits, last login: 4.6 years ago lodged 4.9 years ago
Review by jungleman - Location: Calgary, AB, Canada
- Cost: $80 per month (24 month contract)
- Install: about 4 days
- No Cap
great tech support, low ping, fast speeds, great modem none that I've noticed so far Very happy with what I'm getting
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I've only had my Shaw connection for a short while now but from what I've seen so far, it's been great! From the initial call to get Shaw internet to actually receiving the self install kit was fast. Had issues that were quickly resolved (cable from my house to the box down the street was disconnected - no signal to modem) with a tech visit. Was impressed with the ability to bridge the modem, no hidden login required! The speeds are great, consistently get 615-625Mbps down, 20-24Mbps up, which is faster than the 600/20 that my account is rated for). So far I am really impressed! Edited my review as I changed my setup and found an extra 200Mbps download speed! My initial setup was Windows 7, Mozilla Firefox, pfSense - was getting 325-390Mbps down, 21-24Mbps up. Switched to Linux Mint 19.1, Mozilla Firefox, and pfSense, download jumped to 615-625Mbps! (upload still the same) Attachments: member for 22.7 years, 144 visits, last login: 2.6 years ago updated 4.9 years ago
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That's the problemSheeple are being conditioned and manipulated into thinking they're getting value or a good deal when in fact they're getting ripped off. This is no different in the automotive repair and cell phone industry (the latter is still teleco industry). | |
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Review by rant_at_home - Location: Winnipeg, MB, Canada
- Cost: $60 per month
- Install: about 3 days
- Caps of 500 gigabytes/month
Decent uptime, only a few glitches in the year we've had it Cable box a bit glitchy okay value when using 1 year internet/tv/phone bundle with no contract
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Jumped from BellMTS to Shaw for one year of TV/Internet/Phone for $60/month. The only real problem was a glitchy cable box... it tends to crash once a month. If I was to go another year, I would have them replace the cable box. Will probably jump back to BellMTS for a similar deal (less speed, more channels and PVR) member for 15.7 years, 1291 visits, last login: 326 days ago lodged 5.4 years ago
Review by infamouskid - Location: White Rock, BC, Canada
- Cost: $65 per month
- Install: about 2 days
- No Cap
fast and responsive dns server are crap. random times service will be out for hours. use your own dns or one of the many free ones like 9.9.9.9 or 1.1.1.1 and you should be fine.
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i was actually surprised how fast i was able to get service from order to install. shaw has some weird pricing though. and the the girl who came to flyer and talk about the promos at my door was VERY aggressive. thinking back i should of gone with telus if they offered VDSL in my area i would. member for 17.1 years, 1297 visits, last login: 9 days ago lodged 5.5 years ago
Review by kootenayboy - Location: Nelson, BC, Canada
- Cost: $105 per month (24 month contract)
- Install: about 18 days
Blue Sky TV remote. Internet speed and generous data. Maybe the Hitron modem; Cost of Service is on the high side. Too many ad's on TV There are alternatives but Shaw is still in (our) game.
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Have been a Shaw customer since 1978 - Television - added the Internet in 2000 (Five years prior we subscribed to a local ISP who offered a wireless connection for about $22.00 a month). 2012 - dropped Shaw TV because of cost and went with Telus Satellite. Internet cost in 2012 (no cap) was $58.24 with tax. Our Nov 2015 internet bill was $77.28 (Internet 30). Nov 2015 Shaw offered a six month bundle of: TV ($39.20) (popular plus a $10 movie pack); a PVR, an HD box and a Digital TV box for spare bedroom (no monthly rental fee) ; Home phone bundle ($15.00/mo) including 500 mins of North America long distance; Internet 30 ($39.20) - A no monthly modem fee and an upgrade modem to Cisco DPC3848V (trying to extend wireless range - not much better then the previous modem - my own, older Belkin router may be reconnected to extend the range which I enjoyed prior to the newer Shaw modem. Happy with Internet, concerned about cost. Happy with phone service. Somewhat happy with TV (we receive Spokane network feeds vs Seattle which is what we prefer) but it (cable TV) is expensive. Telus Satellite offered more HD and better quality in picture delivery (a bit of buffering on occasion with Shaw). Shaw's bundle is going to be about $100.00 less a month (after discount ends) then when we were split between Shaw and Telus - That's huge (and we will see). I am opposed to Internet providers owning Broadcasting stations, but nobody asked me after the Canadian TV Network's system melted down during the 2008 financial crisis. Shaw's "Go Wi Fi" is a bonus. Not been a wireless carrier, I suspect Shaw saw an opportunity to offer WiFi to Internet customers (vs Data use of our Cell Phones, tablets, etc.). We can access (using our account) a wide range of hot spots around town and throughout B. C. and get on the web using our tablets, etc. Data used is against our Cap, but in our case is not a big issue. We do thank Shaw for that. MARCH 2018 - Update. Four months in and we are happy, I do love the BLUE SKY remote. Nov, 2017 Shaw offered an early update to our existing two year contract. Internet (unlimited) with continuing access to Go WiFi - described above; BlueSky tv (voice remote) and home phone. $105.00/mo for first year; $150.00/mo for year two - No price increase during contract term (in writing). Includes Hitron modem (which needs to be rebooted about once a week to rekindle WiFi) - I have meant to phone Shaw about the issue. Download is consistent at 168; upload; at 16. I have read the grumblings about the modem (and my partners complaints). TV service came with a PVR and a smaller companion (for the Bedroom), both with voice remote - did I mention - we love the Voice Remote. You can watch "taped shows on either TV" Medium TV package with six themes of our choice included, (themes are multi packet-ed channels with a similar theme) and a pile of SD channels (stretched, darn it) and Radio stations. Also included 6 month of Netflick at no cost. Overall, I am quite satisfied with Shaw's service and Chat Centre. The home phone is VOIP and what can be said about it - it works except during power outages. I was tempted to switch to a Telus (Optik) bundle but... We were close to cancelling cable TV altogether and switching to streaming content using Roku/Apple TV. Attachments: member for 8.2 years, 268 visits, last login: 51 days ago updated 5.9 years ago
Review by Cartel - Location: Chilliwack, BC, Canada
- Cost: $49 per month (12 month contract)
Will agree to best price if you ask for loyalty dept. Puma chipset It's better than Telus
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It's been reliable, pings not bad and speeds stay consistent so far. They gave a very good deal on 150 and my phone. Upload speed slower than Telus but who cares, 15 is plenty member for 17.5 years, 1839 visits, last login: 1 day ago updated 6.2 years ago
1 recommendation |
hereyabrooo
Anon
2012-Nov-30 4:12 pm
censorship runs rampantif canadas constitutional justice system were to actually work.... the canadian heritage minister(enforcer of program substitution for canadian advertisers profits) along with the big 3 owners of all media in canada,, would be in prison for life for their crimes against 'freedom of communication'.
300 channels and only the 'pure U.S.' ones are watchable without wearing out the mute button on the remote. Let us all turn away when a 'much music' commercial is on one of the other specially channels, to avoid eyes rolling into the back of our heads in pure disgust of the low intelligence quotient of them.
In case people outside of canada are wondering: Canadian commercials are often repeated every 10-15 minutes and its the exact same commercial and is repeated in this fashion over and over for at least 6 months in a row before they invest in creating a new version of the commercial(maybe make a new version). Otherwise any gaps in programming with no commercial advertisers available are sometimes filled with pretend 'public service announcements' that are 1% of the population trying to force their personal views on 99% of the population(also known as prohibitionists and false numbers hawkers).
For those on Rogers cable: He pioneered inserting his commercials(canadian commercials inserted into 'pure U.S. television' channel commercials streams) without permission of the U.S. station being played on a canadian cable tv broadcaster(shaw, rogers, bell). It is a crime but his company owns/rents/manipulates politicians via various shady practices(like lobbying) in order to avoid prison time and billion dollar fines. To rich people, a 10 million dollar fine is pocket change.
If you canadians get the oppurtunity to see netflix and its u.s. version, you will scream over the lack of content on the canadian netflix version. A canadian bought the canadian rights to a program/movie and then sits on it forever without allowing it to be played to anyone. | |
| | CartelIntel inside Your sensitive data outside Premium Member join:2006-09-13 Chilliwack, BC |
Cartel
Premium Member
2012-Dec-2 8:25 am
Re: censorship runs rampant | |
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stridr69 join:2003-05-19 San Luis Obispo, CA
2 recommendations |
Wow!What's sad is "pure" Estados Unidos television is absolute CRAP! And I mean the only way I watch is to record something and fastforward the program through the commercials. I never watch "live" TV if I can help it. TiVo is your friend. And it's too bad about Netflix up north, they just signed a major deal with Disney. | |
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