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I've had Covad/Earthlink for about 10 years now. When I first got it, it was a reasonable deal. But now there are much better options, and I am ready to switch to cable. I pay $50/month for 2.5Mbps down, 320Kbps up (that's 0.3Mbps up). On the plus side, they have been reliable, with my service going down less than once a year for a few hours at a time. (Note that my phone service is from Qwest, but Covad uses their lines to provide the DSL service from my ISP Earthlink. It's a little complicated, but it works!) member for 22.8 years, 111 visits, last login: 13.6 years ago updated 14 years ago
Unfortunately, I'm stuck with this joke of an ISP, as I'm in a hotel and this is the only service I have available. The constant downstream packet loss rate is frequently 60%-100%!! I (try to) use Skype, but the poor connection quality causes frequent cutoffs during calls. Watching videos is a masochistic experience. They advertise 5Mbps download speed, but only rarely delivers anything close to that, and only for brief moments. How this company stays in business is beyond me. I'm going to strongly recommend that the hotel dump Covad and get a real ISP immediately. member for 14.1 years, 1 visits, last login: 14.1 years ago lodged 14.1 years ago
update: I was hoping I would get some more bandwidth at some point, remote dslam, something. Been how many years now? Good deal back in 2000 but $109 these days should be giving me more speed. Looking to change but I have static ip's with no domain associated. Meh . . . After my local isp was purchased by RCN I decided to start fresh. Started out with SDSL @ 768, it was great but they changed the package to ADSL with a 384 upload cap. Long story short, I upgraded to a dedicated loop (3Mb/768) and 10 static IP's. My router is 11K ft. from the CO so I was getting dumped into safe mode a few times a year. Got them to toggle the safe mode off so that doesn't happen anymore. I put the router, fw and switch on a ups in my wiring closet and my local switch and computers on other UPS' so now when the power goes out I can still use my connnection for a couple of hours. I wish they would give me back my SDSL like I signed up for originally. Pretty much rock solid for 5 years. I hope they're still around in light of current events. »/blog?cat=144 member for 17.2 years, 21 visits, last login: 12.9 years ago updated 14.2 years ago
I have stayed with Covad for more than 6 1/2 years. Their DSL service was very reliable during the first 5 years. Then something happened about 2 years ago, and I started experiencing increasing number of disruptions. Recently I have to at least reset the DSL modem twice almost every day. When I called Covad tech support, they told me there was a equipment change about 2 years ago. The connection problem I am having probably due to either my DSL modem not fully compatible with the new equipment or modem failing. I asked for a free modem replacement, but Covad refused even though it may be their device causing the problem. It seems Covad doesn't at all care about their existing customers. (Or, maybe they just want to get rid of old customers.) With Covad unwilling to resolve my connection problem, I am definitely looking around to switch. Now I just wish FiOS was avaliable in my area. -------------------------- As I mentioned in my own response to this review, finally my Covad DSL modem arrived on 1/22/2003. The whole transistion lasted 16 days since I placed the order. During the transition, I lost my DSL connection for about 5 days while waiting for Covad's DSL modem. Once the modem arrived, I simply plugged it into my phone jack, then properly configured the modem and my router. In no time I started surfing Internet again with faster speed I got from DirecTV. To be fair with Covad, I must say that the whole transition was mostly smooth except for not receiving the modem before they switched the wires. For now I am still taking a wait-and-see position. I will use line monitor on dslreports to see how stable the connection is. I have done the speed test several times. The results range from 1025~1247/326. One thing I don't like about Covad's TeleSoho service is that their static IP is not a reall static IP in a sense that it uses PPPoE for connection. It just alwyas got assigned to the same IP address. -------------------------- I was a DirecTV DSL customer. As every other DTV DSL users, I was scrambling to get a replacement. After much consideration and help of dslreports, I ordered Covad TeleSoho service on 1/6/2003, and was told that I may have only 1 or 2 days outage during the transition. On 1/18/2003 my connection was switched to Covad, and I got disconnected from Internet. The problem is that Covad did not send me their DSL modem ahead of time. Therefore, even though I am already receiving connection from them, I can't get onto Internet because I don't have their DSL device. For some reasons, Covad doesn't want to send out DSL modem until telco tells them the connection has been switched or installed. I would understand that if I were a first time DSL customer. They have to be sure the connection is possible before they send out the device. However, I ordered Covad service from their DirecTV user switching page on their site, they should be aware that I already have connection installed. They could make the whole transition smooth by sending out the DSL modem before telco switched the wires. Now I am told it may takes 5 to 7 days for the delivery. That means I am not going to have DSL for about a week. It really sucks. For other DirecTV users thinking about switching to Covad, my suggestion is to ask them to send you the DSL modem before the switching over takes place. member for 22.4 years, 108 visits, last login: 13.6 years ago updated 14.4 years ago
2009-07-2 The install date changed a few times, but within a week of the original date. The Verizon installer was professional, courteous, and good company The only issue was botched CO cabling, and dealing with COVAD support in India. In one week, I'll see how the local COVAD folk are 2009-06-23 For my needs, the list of available ISPs quickly dwindled to COVAD resellers (and Speak Easy, who isn't just a reseller, but is dependent upon COVAD) and COVAD itself. After too many long hours perusing the reviews and forum entries (and my prior experience), it became pretty clear that the worst part of the deal would be the initial setup and shake out of the new dry-run. I opted to have the fewest players involved - and will pay for that choice for the next two years, at which point I'll re-evaluate the options. Things, thus far, are progressing well - ordered via phone (the only snafu was that the price wasn't quoted as being 2yr commitment). Within an hour I have confirmation that Verizon will show up in exactly one week (fingers crossed) 2009-06-19 My prior ISP (DSL Extreme) removed support for static IPs So the search began again. + I need to run services (dns,krb4,smtp,imap,web) for my hobby domain + I need static IPs to do that (DYDNS is ok for some things, but...) member for 24 years, 6633 visits, last login: 74 days ago updated 14.7 years ago
We switched from Verizon DSL because they sucked - blocked outgoing port 80 and 25 and was mind-numbingly slow (768kbps download and 96kbps upload) We had a pre-existing AT&T email address we couldn't lose (from our dialup days) so we were paying for both services - AT&T Dialup and Verizon DSL. We finally outgrew the speed and got 1.5Mbit/256Kbit through AT&T, who was reselling Covad's DSL (at least in our area) and gave us a plan that would bundle the dialup/email and the dsl for much less money. We have since upgraded to 3MBit/384kbit. The install kit went unused - we just re-used our Verizon modem (a Westell) which is actually slightly faster (a few kbps) I have filled the connection, both ways, for a full month (literally) and heard nothing about it. No throttling, speed is consistent and almost as advertised (we're a bit away from the DSLAM). We'd appreciate if it was faster, and it goes out about once every other month. All in all, very pleased. member for 16 years, 5 visits, last login: 14.5 years ago lodged 14.9 years ago
Just don't go there..... member for 17.5 years, 13 visits, last login: 14.8 years ago updated 14.9 years ago
My company currently has two T1s from Covad under a program called T1 bonded service. It is extremely reliable most of the time. The only downtime we have ever had was with a bad flash card on the Cisco router they provide. Since the tech they sent was not Cisco certified, it took him almost a week to figure it out. But since then it has been working flawlessly for over a year. Before the bonded T1s we had a single T1 form Covad and it never went down. Bonded T1s are just more complex and so they require more sophisticated hardware and . member for 15.4 years, 127 visits, last login: 14.4 years ago lodged 14.9 years ago
member for 23.8 years, 6792 visits, last login: 1 year ago updated 14.9 years ago
i have 3.0 /384 @ $ 39.95 dynamic ip and use PPoE i orderd from »highspeed.aol.com they sent Broadxent 8012-v problem with the modem (loose sync alot during the day) suppost to get a broadxent 4 port router instead of the broadxent bridge 8012-v according to the info when i orderd i ended up using my own modem (broadxent 8012U) no dissconnects running 13 days with no sync loss it was only down twice in 5 months Update 1 they sent me a replacement modem Broadxent 8120 the broadxent 8012-v went bad Update 2 the past month there was a major outtage that lasted 11 hours, and there were outtages that lasted for at least 30 minutes that happens twice a week in early morning hours. On sunday april 4th there was an outtage between 1 am to 4 am worked intermittently (couldn't access some sites none of the search engines worked ).It took atleast 30 minutes to get techsupport. by that time it was working again. Update 3 beginning of july i was without service for a week the 9th to the 13th i had no sync that time Update 4 good comany to go with but expensive No longer have service from this comany i went with verizon dsl's 7.1/768 at $37.95 member for 22.8 years, 2425 visits, last login: 2.1 years ago updated 15 years ago |