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 Review by cliffz0rz 
member for 8.2 years, 413 visits, last login: a few hours ago
updated 2.3 years ago
 Nepean,ON
 $87 per month- (12 month contract)
 about 1 days "Surfing speed is fine." "Throttling, maximum overage fees, terrible modem." "Honestly? Avoid. I'm only with them because I literally had no other choice."
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Once Teksavvy cable is available here in Ottawa, I'm switching. Can't stand Rogers and really wish I had another option. 2 meg DSL is the only alternative at my home. Since I have 2 roommates, we can't realistically share a 2 meg connection...
Suppose I should mention that I'm a former contracted employee of Rogers (from many years ago). Perhaps seeing how they run the business from the inside has ruined my image of them, but whatever. They're out for a buck (or ten, if they can get away with it) and nothing will change them except government regulation (if that).
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 | | rogrs and bell canada they have very bad services & they never care for their customer (bell reps. call rogers customer & rogers reps. calls bells customer they have partnership)+ government din't want to change all this
fraud which is written in small hand writing, all the company in canada they cheat their consumer & govt. is not taking any action ,anyone think about this cheat? from 5% tax it gone to 13% no one open their mouth even in recession ALL THIS BULL SH>>>> going on & stupid consumer bearing Quietly, anybody have answer ???????? | |
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Review by claytonbar
member for 5.3 years, 625 visits, last login: a few hours ago
lodged 2.3 years ago
- Sparta,ON
- $121 per month
- about 1 days
- "excellant"
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I ordered 50.0 download and 2.0 upload, have an smc high speed modem wireless router,orered over the phone and completed over the phone. I was very pleased with the girl on the phone as she seemed very savey on the service and options. The price for the service is $99.99 per month for 175 Gb of service and $7.50 per month to rent router plus taxes of coarce totalling $121.46, I have 5 computers hooked to the service and Rogers online protection as well included I'm very pleased so far.Thanks for reading Jim
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 Review by canDarian
member for 4.2 years, 84 visits, last login: 147 days ago
updated 2.3 years ago
- Waterloo,ON
- $103 per month
- about 2 days
- "Fastest most reliable in Canada."
- "Most expensive terrible reps"
- "if you got the money Rogers is where you should be."
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I like Rogers for their speed other then that I hate them lol,they have some of the worst customer service ever and I been dealing with them for around 20 years and its actually much worse now.
As for the service it's expensive but fast and stable,if you use torrents it's iffy as whether your area will be throttled.
I use Giganews service and pay 25$ for that and I have express and I pay the 50$ overage which works out to like $131.35 with tax for unlimited un throttled internet with this setup I can easily do multi TB downloads per month.
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Review by ohzopants
member for 5 years, 934 visits, last login: 7 days ago
lodged 2.3 years ago
- Ottawa,ON
- $50 per month
- about 1 days
- "I get the speed I pay for consistently"
- "Upload and caps are low, throttling is annoying"
- "The internet service itself is fantastic, the service conditions are not so good"
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The best I can get from DSL at my home is just under 2 Mb/s so I decided to give Rogers a go. I chose to buy my modem upfront and not to sign a contract, so I can't attest to anything that comes along with that. The installation was on-time and simple. I was up and running when they promised I would be.
Since then (~1 year now) I have consistently gotten the speed I pay for (10/1). In fact, I have not had any service outages that I noticed. Bittorrent is throttled on both the upload and download (despite what is claimed on their website). I do not check my pings very often, but when I do they are always fine.
I hate to say it, but for my situation Rogers cable is "the fastest and most reliable network".
I've left out any tech support rating since I have yet to need them for anything.
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Review by lifeinthewoods
member for 11.8 years, 77 visits, last login: 27 days ago
lodged 2.3 years ago
- Ottawa,ON
- $72 per month
- "Good Pings, Always up"
- "Caps, Caps, Caps"
- "I will be moving to an ISP that does not sell other media, ASAP"
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I've used Rogers "Hi-Speed Extreme" for ~5 years now.
The connection is good, always up and low pings.
Unfortunately, the caps are too restrictive and the pricing is always going up (more money for less service)
I do not consider myself a heavy down loader. Which is to say, that I enjoy 3 or 4 movies a month and some games through Steam. That is enough to push through my cap and be charged $1.50 per GB. I feel that $71.18 a month is more then enough money to be allowed to connect to the internet for my modest usage.
The worst part I find is the obnoxious banner they insert into any browser that tells me that I've gone over and will be charged. There was no banner telling me I was close, just one that says I owe them even more money.
I will be switching to either tech savvy or montreal dsl when it's available at the end of Feb.
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Reviews:
 ·TekSavvy DSL
| Strange... What service are you using?
For 5 HD movies a month (about 20GB) and some game downloads (say another 20GB) you should be able to get by with a 60GB Express package. Given what you're paying I assume you have Extreme - so you should have plenty.
You should know that TekSavvy (and almost every other DSL providers) will be going to a capped/usage based billing system quite soon as the CRTC is now permitting Bell to charge third parties for usage. The only providers who can get around this are the ones with their own equipment (not many, and not TekSavvy). | |
| | | | Re: Strange... OK SimplePanda, since you obviously feel that you understand my download usage better then I, let me spell it out for you.
Movies - about 2-3 per week @ 4-10 GB so anywhere from 8 to 30 GB
Games - GTA IV (15.6 GB), Tales from Liberty City (16.6 GB) = 32.2 GB for one game. Borderlands 12.2 GB. That's 44.4 GB for two games. Dirt 2 (10.5 GB), I'm now up to 54.9 GB. Oh, and I have more then one computer that I like to play games on.
I could go on, but I'm sure you get the point.
Now perhaps you are able to "get by with a 60GB Express package", but I am not.
Warning Rant Ahead!
The caps, throttling and general dirty network practices of the big ISPs on the surface might seem to be just annoying, but in fact they are stifling innovation and manipulating one of humanities greatest resources for there own petty profit.
Ahh, I feel better. | |
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 Review by BigSensFan
member for 9.8 years, 5736 visits, last login: a few minutes ago
lodged 2.3 years ago
- Whitby,ON
- $59 per month
- "Reliable Service & good speeds"
- "Throttled and Expensive"
- "There are cheaper alternatives out there, with better pricing"
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Have this service bundled with phone and cell..get a 20% discount because of this. If I didn't I would find a cheaper alternative
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Review by beambud
member for 9.9 years, 99 visits, last login: 20 days ago
updated 2.4 years ago
- Woodstock,ON
- $46 per month
- about 1 days
- "Consistent"
- "25 Gb Cap"
- "Acceptable"
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Hi Speed Lite. Reasonable download speeds. Slow upload speeds. Normally operational except unannounced recent work done by Rogers in the neighborhood. Far better that dial-up! Rogers installation service was competent. Using their SMC modem @ $4.50/mon. + taxes. Overall good experience.
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Review by mulambo187
member for 4.9 years, 211 visits, last login: 1.6 years ago
updated 2.4 years ago
- North York,ON
- $150 per month
- (12 month contract)
- "Speed Test results"
- "I get dialup speeds on P2P, monthly fees from 12 month agreement are not in line with actual monthly cost."
- "Stay away, Rogers is far too cavalier with their customers."
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I have been betrayed by helpful CSR who signed me up for 12 months. Taunted by the next CSR and threatened with an extortionate cancellation fee when I wanted to cancel after being victim to a bait and switched 12 month agreement.
Rogers is half decent for surfing the web and such, but nothing special, compared to the alternatives out there. Gaming latency is OK, but P2P file transfers are absolutely horrible. I am not new to this, and I know it is rogers tampering with my connections. The only reason I came to Rogers in the first place was because I was offered a very sweet price, too bad it turned out to be their most basic basic plan after I got the bill, and not what was offered over the phone to me. (10mbps connection, 95GB cap, ended up with 3mbps/25GB cap).
It's averaging $150 a month for Phone/TV/Internet. This company is completely ripping me off. If your on this site, I urge you to look anywhere else before settling with Rogers, or Bell for that matter. Good Luck, and BEWARE!!!
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| | Ouch And shaw is going the way of bhell/robbers.... | |
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 Review by a_large_rock
member for 9.8 years, 1333 visits, last login: 1.2 years ago
updated 2.4 years ago
- Markham,ON
- $109 per month
- about 21 days
- "Email seems to be reliable; connection is almost always on."
- "Horrible tech support, slow speeds, speed throttling, bandwidth cap, clost"
- "Expensive, VERY slow 4pm to midnight; Phone support is a joke"
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Web site is down often, can't login. Tech Support staff bounce you around from person to person without trying to address issues/problems. Tech Support seem to be confused; each staff member contradicts the previous one. Email seems to be reliable; connection is on, but throttled. The service isn’t as fast as advertised. P2P/Bittorent is throttled even though BitTorrent is one of the advertised uses of the service. Throttling disconnects applications such as World of Warcraft. Throttles downloads while saying they do not. The service has a very small bandwidth cap, and planned (implemented) fees for going over cap are insanely high. ISP’s site for monitoring bandwidth usage rarely works.
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Review by naturr
member for 12.6 years, 57 visits, last login: 1.6 years ago
updated 2.5 years ago
- Toronto,ON
- $100 per month
- about 468 days
- "Generally works"
- "Never at the speed billed, low cap rates, horrible service, extra charges"
- "Terrible thankfully their is Teksavvy"
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I have never met a person that likes Rogers or has a nice thing to say about them and for good reason. Finally the Duopoly has been broken and TekkSavvy and other companies can offer Cable and DSL to customers and provide real service. I swapped two weeks ago as soon as I found out and glad I did. Cheaper, faster and better.
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