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Review by haissamyahya 
member for 1.9 years, 233 visits, last login: 2 days ago
updated 1.4 years ago
 Mississauga,ON
 $54 per month- (12 month contract)
 "Good speeds, reliable connection (olny one downtime in a year) and good customer support" "Horrible data caps, overpriced and dishonest customer service when first signed up" "Unless you are a light internet user (no streaming/downloading) this is the right deal for you, otherwise avoid at all costs."
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I did get everything i signed up for, but they told me 60gbs will be more than sufficient for my activities, the blame goes on both sides, more from my side, which started this horrible one year contract with rogers.
First of all, they throttle all peer to peer activities (a maximum of 80 kbps), including services such as Skype a which use p2p for video calls, and others such as utorrent. This renders the connection almost unusable and HD video chatting is not even close to being an option. Not the greatest problem i guess. When i first signed up, they told me that i will have a grace period of 3 months to either terminate the contract or upgrade my package without being charged. After a about 5 weeks with rogers, i had enough and decided to cancel my contract (i was running over the data cap without even doing any serious work) only to be told that they changed the rules and i can no longer cancel it. I opted for option two, which was to upgrade to a package with a higher limit, will guess what, they reduced their data caps, and changing my plan would be nothing short of stupid. And so i got stuck in a horrible one year contract Rogers, It expires in a month and i honestly can't wait. I've been limiting my every single move online, scrapped off the whole idea of streaming and videos and kept it to basic activities, which for a user like me, is a painful task :P
Bottom line, never sign up with rogers if you use services such as Netflix, YouTube, Skype, utorrent, etc. because you will have to reduce your usage and greatly limit your online activities. Rogers is ideal for light users, due to its very stable connection, otherwise, plain and simple, NO.
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 Review by dauthiatull
member for 9.8 years, 1831 visits, last login: 9 days ago
updated 1.4 years ago
- Toronto,ON
- $50 per month
 about 4 days- "good speed and uptime"
- "way over priced and caped"
- "I have had worse"
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at least there is no great firewall of canada
yet
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Review by zeg
member for 2.4 years, 29 visits, last login: 268 days ago
lodged 1.4 years ago
- undisclosed location
- $79 per month
- (24 month contract)
- "excelent"
- "far away servers high latency and slower downloads"
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Excellent i love it
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Review by Resistencex3
member for 1.4 years, 54 visits, last login: 62 days ago
updated 1.4 years ago
- Scarborough,ON
- $100 per month
- "Consistent Speeds."
- "Overpriced, Bandwidth Caps, Slow Speeds"
- "Don't buy, consider like a wholesale provider. Rogers overpriced, unreliable"
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Rogers Hi-Speed Internet has very consistent speeds, staying constant at 12mbp/s down 512kb/s up. However, it costs around $100 monthly because the cap would always be reached and went over, which adds around $50 to the bill. Consider something like a wholesale provider, offering double the speeds at half the price. In addition, Rogers Internet disconnects very frequently, and at random times.
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 | | Sorry, all 0's? I don't like to support rogers, but you say their connection is a constant 12, but sometimes cuts out, but you gave it a 0? | |
| | Reviews:
 ·TekSavvy DSL
 ·Rogers Hi-Speed
1 edit | Re: Sorry, all 0's? Yeah, but it disconnects at random times, and when it does, it generally disconnects every 5 seconds, and would take a minute to connect back again, so having a constant speed of 12mpb/s doesn't matter at all if I can't make any use of it. I guess I can give it a 3/5 for its speeds, since it does stay constant. | |
| | | | | Well said, but what's the best alternative in the GTA? So which carrier utilizing Rogers superior cable transmission delivery to the home can offer a better cost and service in the GTA? | |
| | | | | |  Re: Well said, but what's the best alternative in the GTA?
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| | | | | | | Re: Well said, but what's the best alternative in the GTA? You're assuming that you don't get hosed by the DHCP issue screwing over Teksavvy. | |
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Review by mal315c
member for 1.4 years, 8 visits, last login: 1.1 years ago
lodged 1.4 years ago
- Ottawa,ON
- $59 per month
- "Extremely reliable."
- "Prices, packages, bandwidth caps, bandwidth surchage."
- "It's more reliable then Bell and there's no other competitors for cable internet.."
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I've been with Rogers since 2005. Sadly there's no competition in the cable internet market so we're stuck with what we have. Cable internet is a lot more reliable then DSL, since Rogers is the only cable provider in my area then I've chosen to go with them over Bell.
The plans are horribly laid out to force you into upgrading to a higher package when all you would need is a 6mb connection with a higher bandwidth limit.
They upgrade your connection to the next speed up without you even asking then claim every year that costs go up and then charge you more.
The bandwidth cap limits are ridiculous. Paying 2$ per gb when they can give you 60gb for 46.99$ a month makes no sense.
I hope one day there's competition in the cable internet markets but for now sadly Rogers is your best choice.
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Review by aintz
member for 7.1 years, 131 visits, last login: 178 days ago
updated 1.4 years ago
- Nepean,ON
- $43 per month
- about 3 days
- "Very fast and stable, decent customer service"
- "Expensive"
- "Would consider using again in the future"
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Rogers express 10mbit cable. been using about about a year. was using bell highspeed before.
the internet service is fast and stable but expensive. since i have to cut back on expenses, ive decided to look for another cheaper/slower solution
called rogers today to cancel my subscription and it went smoothly, almost no wait time for speaking to customer service but had to to wait about 5mins for cancellation service.
update 1. switch to teksavvy dsl for 5month got sick and tired of constant disconnects and switched back to rogers.
update 2. cancelled service yesterday to try out bell fibe 12. cancellation was very smooth took 3mins from dialing to finishing.
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Review by Jordan13
member for 1.5 years, 2 visits, last login: 1.4 years ago
lodged 1.5 years ago
- Canada
 Business customer- Contract price not specified.
- (8 month contract)
- "Pretty fast (~1MB/s), no bandwidth cap."
- "Slows down between (~4pm and ~1am)"
- "The only option available for the residences at the University of Ottawa"
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Overall the service that Rogers provides the residences is not bad. During the day, I can push a solid 1MB/s, but the speed tanks at night time (~30kB/s). The unlimited bandwidth (which is typically unheard of at Rogers) is quite nice.
Overall, it's not bad... not as good as my Teksavvy DSL at home, but, for what it's worth, it's acceptable.
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Review by jnle
member for 1.9 years, 10 visits, last login: 1.5 years ago
updated 1.5 years ago
- Toronto,ON
- $65 per month
- about 1 days
- "It beats a tin can and string"
- "It can't beat a 56K modem"
- "Get a 56K modem"
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In light of their recent public condemnation Rogers has ratcheted up DPI and throttling to the point that SSL VPNs no longer work. I am actually having to dial in to our ancient bank of modems at work to download files since trying to do this on Extreme Cable is now impossible. NEVER have I dealt with such a petty and vengeful company. TPIA is next week and I will NEVER look back.
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Review by nauru
member for 2.3 years, 552 visits, last login: 77 days ago
updated 1.5 years ago
- North York,ON
- $46 per month
- (12 month contract)
- about 14 days
- "I don't play online games or use bittorrent very much so Rogers' illegal throttling doesn't affect me much.."
- "Usage caps are ridiculously low, packages overpriced, service throttled, dishonest sales practices."
- "Rogers is really a last-resort ISP for people living in a place where Teksavvy isn't available."
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Rogers, as you probably already know, is a crappy company. They are dishonest with their sales practices, and use deceptive bait-and-switch tactics to try to trick you into plans which are more expensive than what you agreed. It is a regular occurrence for one rep to offer a certain deal, customer to say yes; and then later the customer finds out he's been placed on some far worse plan and the deal the customer thought he was getting doesn't exist. The caps are terrible too.
Avoid doing business with this company.
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Review by The Mongoose
member for 3.3 years, 601 visits, last login: a few hours ago
lodged 1.6 years ago
- Toronto,ON
- $63 per month
- (12 month contract)
- about 3 days
- "Highly reliable, good uptime."
- "Massive, relentless throttling which Rogers blatantly lies about in their disclosures."
- "Dishonesty and overpricing drove me to TekSavvy."
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All you really need to know about Rogers is that while they claim, loudly, that they don't throttle P2P downloads, it's a flat-out lie. They also (illegally) throttle games and other applications, using test equipment that by their own admission they don't fully understand.
They also have some of the worst technical support on the planet.
Rogers is to be avoided whenever possible.
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