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Review by Ozykz See Profile

  • Location: Salford, ON, Canada
  • Cost: $181 per month
  • Install: about 3 days
  • No Cap
100% uptime. No caps. Speed very bursty. Very consistent.
Absolutely none.
No brainer if no wireline services available to you.
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My Other Reviews

·Execulink Telecom
This is a review of Rogers' rural fixed wireless internet which I've had since December 2020.

There is not much to say other than this is an absolute winner.
Package is 25/5, unlimited for 99/month plus HST.

This is the first WISP I've ever been with that I've never had any issues, or worried my internet might go down, or not work properly. This just works, all the time. It's fast, all the time, including during peak hours. Latency is low and stable.

The only thing I can point out that I disliked is that the antenna used has 3 very bulky cables which are 30' long and can not get spliced or cut. However, I'm told the current antennas being installed are ethernet and poe powered, so that probably won't be an issue for anyone else.

UPDATE SEPT 2022.

After some months on 25mbps, 50mbps became available to me, and it was installed in December of 2021. It involved a new radio installation, plus my router/modem was upgrade to the XB7. I still cannot bypass the XB7, and putting the modem in bridge mode makes my network virtually unusable.

Service is still extremely fast and stable. The only outages I've had have been the two nationwide rogers outages.

I am grandfathered on the unlimited plan. I strongly dislike the move to non-unlimited, especially at the price I'm paying for 50mbps, so I'd be much more hesitant to sign up if I had to sign up with a new plan now

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member for 10.9 years, 966 visits, last login: 26 days ago
updated 1.4 years ago


Review by Mr_Derp See Profile

  • Location: Plainfield, ON, Canada
  • Cost: $100 per month
  • Install: about 3 days
Rock solid, even in poor weather or peak times
No self-install option, activation fee
It is worth it
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A wireless offering from Rogers Cable: 25/5 unlimited for $99 with a $10/mo discount for 1 yr.

The setup they used was the xb7 (ignite gen2) gateway with a poe powered Sercomm rgn1202 5g/lte pizzabox bolted to my chimney on a j-pole. The cabling was limited to a single run of ethernet.

It doesnt have direct line of sight, its obstructed by trees.

Time from initial phone call to installation was 3.5 days.

I use just over 1TB per month, mostly for ps4 downloads & iptv

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member for 19.3 years, 2003 visits, last login: 54 days ago
updated 2.3 years ago


Review by DavePC See Profile

  • Location: Scarborough, ON, Canada
  • Cost: $48 per month
  • Install: about 3 days
  • No Cap
Fast Support, Puma 7 (instead of 6) Modem, Community Forum, Billing, Native IPv6
Pricing is no longer as competitive (unless located in a fibre area), DOCSIS upload limitations, localized issues
Best you can get other than Bell Fibre
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September 2014: 60/10, 320GB for $51.

Our Rogers Connection is pretty stable and has great download speeds, gateway is complete and utter crap though, switched to bridge mode the day I got it. As for cons.. our deal expires within 8 months, and the ping and transit times are 20-60% worse compared to my Start Communications connection. Sure, the connection is reliable and all, and there is speedboost, and its fast, but to be honest if you are a heavy gamer, ping times are really important. Perfect for my needs, but the cap isn't too great, however the rogers counting meter is either offline or works, but is around ~2GB off everyday. Install was standard, installer was kind of lazy though.

UPDATE June 2015: Switched to 250/20, for 53 a month tax incl, as my current student deal was expiring. Had to call in twice, inconsistent information from reps. Pricing is definitely more competitive than TPIAs, I don't see how this is fair, but I guess thats a pro of being the incumbent.

Swapped out my DPC 3825 for the CGN3ACSMR, some latency issues from modem to router, an additional ~5ms of ping added to transit.

I haven't had to contact tech support in the last 8 months at all, speeds are very consistent- too much for my RT-N66u to handle on Tomato actually.

However, I would not use Rogers if it wasn't for my "loyalty" deal, so look into retention/winback offers.

UPDATE June 2016: Well, my current promotion expired so now I'm on 100/10 unlimited for $77 a month tax incl, only reason why is because there still isn't any provider that can offer unlimited for that price at those speeds. Ping times are still medicore, connection is still rock solid though- no disconnects (probably because I'm still on a Cisco CMTS though). Really wishing I could switch back to Start.

UPDATE August 2017: Switched back to 100/10 for $68 tax incl, however now the market is more competitive. Bell Fibre went live in my apartment, going to switch by the end of this month. It's been an interesting journey Rogers, can't believe I've stayed with the incumbent for so long. Can no longer say connection reliability is great anymore, my apartment seems to have random 4-5 hour long outages every other month. Never had this at my previous address, so I guess YMMV. CODA modem is def better than the CGN3 series, actually not that bad. Can no longer say Rogers is cheaper than TPIAs, after the new tarrifs have been filed. Only benefit of staying with Rogers may be for the PUMA 7 CODA, which is still better than the PUMA 6 TPIA-issued modems issued for 30mbps+. RogersDave is definitely a big help in building their new image of being customer-centric.

Also can't believe I'm saying this, but other than fighting to get consistent offers from other reps, I have never had a billing issue. Major props to Rogers for this, kind of scared of moving to Bell now.

UPDATE November 2017: Well, didn't take me long to get back with Rogers. Got offered a KILLER location exclusive deal (found in highrises with Bell Fibre installed), $35 + tax for Gigabit for 2 years. Tried out the service, seems that the download isn't always consistent, and upload sometime maxes out at 20 mbps. In the end, decided to cancel Rogers again- sticking with Bell fibre.

UPDATE March 2018: Well I moved back to Rogers since I moved out of my FTTH area. 500/20 for $25 + tax for a year. Connection is solid, upload dipped to 10mbps at one point though, but after a ticket was put in it was resolved shortly afterwards. Not much to say besides the fact it's a great value.

UPDATE March 2019: Renewed offer for Gigabit at $30 + tax for another year. Still not much to say, if only they can fix the darn CODA modems...

UPDATE March 2020: Renewed offer for Gigabit at $42 + tax for another year. Still not much to say. Facing some upload congestion, random night time disconnections once in a while but that may be because they're doing work in my area... who knows. CODA modems are still fine, may try to migrate to XB6 in the next little while. That being said Bell fibre is coming this summer. May not be a Rogers customer for long.

member for 10.5 years, 3244 visits, last login: a few hours ago
updated 3.9 years ago


Anonc2b6a
@69.157.106.x

1 recommendation

Anonc2b6a

Anon

ROGERS WIFI

If you really want Rogers...

If you really want Rogers, you won't get it until the 4th call;
If you really want Rogers, you won't even get it after the 7th call;
If you really want Rogers, you will have to fight with the sales representative to honor their offers of the previous calls you have taken,
If you really want Rogers, you'll have to call them over and over again like you do, a crazy girlfriend/boyfriend
If you really want Rogers, they will push you to listen to their long annoying instrumental music for hours,
If you really want Rogers, you will be on the phone for hours and still not get Rogers, because the REAL TRUTH IS ....
ROGERS, THE COMPANY DOESN'T GIVE A DAMN ABOUT CUSTOMER SERVICE. IN FACT MOST CUSTOMERS' ARE HAPPY THEY MADE IT TO THE OTHER SIDE ALIVE, AFTER WASTING HOURS AND DAYS AND WEEKS AND MONTHS TO GET AN INTERNET SERVICE THAT COULD HAVE TAKEN LESS THAN 30 MINUTES.

SO THE DON'T GET ROGERS.

Review by DragonSpyre See Profile

  • Location: Aurora, ON, Canada
  • Cost Contract price not specified.
  • No Cap
Included in monthly rent as a digital entitlement
Nothing yet.
Insanely fast with solid hardware
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Our apartment building negotiated a deal with Rogers that included a 4K PVR, Starz, HBO, Movies and other perks as well as unlimited gigabit Ignite internet service. So it is included in our rent and we do not get a bill. Ping is low with little jitter. I am very happy as I was coming from 50/10 megabit VDSL so this tier is like night and day in speed comparison.

member for 14.8 years, 5459 visits, last login: a few hours ago
updated 4.6 years ago







Review by oscord See Profile

  • Location: Mississauga, ON, Canada
  • Cost: $90 per month (12 month contract)
  • Install: about 15 days
  • No Cap
Sales deal was incredible
Rolling outages a few months ago, throttling of torrents - not a true unlimited.
Switching to Bell or maybe Tek Savvy.
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Almost a too good to be true deal.
Rolling long term outages in the October-Nov 2018 , a little unstable here and there, few hours a week it seems.
After downloading a number of movies, noticed crude throttling - it seems the torrents traffic is capped at 500 GB.

member for 4.8 years, 2 visits, last login: 4.8 years ago
lodged 4.8 years ago







Review by bayden10 See Profile

  • Location: Kitchener, ON, Canada
  • Cost: $114 per month (month by month)
  • Install: about 3 days
Speed, Uptime, Reliable
Hardware pre 2018
Overall great service
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Ignite 100u
Self Install, easy
Gigabit Wi-Fi Modem
Stability is great, I run PRTG externally to monitor the connection, uptime is better than expected with consistent ping reply rates.

member for 5 years, driveby review (so far)
updated 5 years ago







Review by ryrylol See Profile

  • Location: Etobicoke, ON, Canada
  • Cost: $113 per month (12 month contract)
  • Install: about 4 days
Good overall speed, good ping when not downloading
Bufferbloat is B on gigabit, was F when the same connection was 500mbit
Price is okay if you can negotiate a discount.
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My package will double in price when the promotion ends. This also includes popular tv + hbo.

Note that it isn't a contract per se, but a promotion discount that ends after 12 months.

Bufferbloat is a real issue that affects lots of customers without them being aware of it.

member for 5.1 years, 1 visits, last login: 5.1 years ago
updated 5.1 years ago







Review by RumClutch See Profile

  • Location: Mississauga, ON, Canada
  • Cost: $81 per month (12 month contract)
  • No Cap
Blazing fast speeds. 99% uptime. Relatively competent CSRs & tech support.
Regular price is insane without a promotional discount
Rogers is a good fit for most people, as long as you keep contact with their phone support to a minimum
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I've had Rogers internet for something like, 7 years. So... I can't really remember the installation and order process, but I do remember having super resentful feelings towards Rogers, so I imagine it didn't go that well.

The supplied CODA-4582 modem from Hitron is pretty good. Multiple devices (5+) are online simultaneously with no apparent decrease in connection speeds. I started with their 20/1 package (or similar - don't quote me!), and have progressively gone up to 100 Mbps, 250 Mbps, 500 Mbps and finally 1 Gbps download speeds. The price hasn't dramatically changed in 7 years, either. I think I initially paid $49/month when I initially signed up, but that was for glacially slow internet (by today's standards).

Now, I get 1000/30 for $81/month including taxes with unlimited bandwidth. I think that's pretty good!

Their customer service reps are really hit-and-miss. Sometimes you'll get someone that's super energetic and helpful, and other times you'll get someone who instantly makes you regret picking up your phone to call.

Overall, I would recommend.

member for 10.9 years, 27 visits, last login: 1.9 years ago
lodged 6.2 years ago


Review by ryancpwalsh See Profile

  • Location: London, ON, Canada
  • Cost: $92 per month
  • Install: about 11 days
  • No Cap
Better speed than I'm paying for, no caps, no throttling.
Took several calls to have bill match offer I accepted when becoming a customer.
Sign up if you can find a great promotion, and only if you can live through messy billing mistakes.
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I ordered Rogers' 150u (150/15) unlimited internet with NHL.TV subscription, combined with their select TV package and two theme packs, all equipment (modem, PVR, and 2nd cable box) for a total of $125/month taxes in, with a 12 month price guarantee but not commitment necessary.

Order process was painless. I chose to do a self-install process 4 days ahead of when a technician was scheduled to come out, and Rogers was able to accommodate easily (sent me to a store to pick up equipment, and everything worked when I plugged it in).

The modem (Hitron CODA-4582) has a router with Wi-Fi, and gigabit switching built in. Wi-Fi has 802.11ac built in and performs exceptionally well!

First bill was generated a few days after install, and did not match offer I accepted. As well, several TV channels part of the theme packs were not available to me. It took 3 calls over two days and a live chat, but Rogers was able to correct the billing and adjust TV service correctly.

If you can live through a messy first bill and have patience, this is exceptional value. I full on expect the process 12 months from now to negotiate a new deal to be messy as well, but with no commitment, I'm happy to leave if the return isn't there to stay.



member for 6.7 years, 160 visits, last login: 136 days ago
lodged 6.6 years ago


Review by JohnBeaudin See Profile

  • Location: Lameque, NB, Canada
  • Cost: $83 per month
Good
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Very good speed the only thing is the latency a bit high for online gamers but should get better once they improve routing and they deploy DOCSIS 3.1 both ways.

member for 7 years, 187 visits, last login: 2.9 years ago
lodged 7 years ago