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All reviews of EasyStreet Online Services


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Ad-hoc EasyStreet Online Services Forum

Reviews:
read 13 reviews (9 positive) (2 negative)
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Review by granny See Profile
UPDATED: 1.3 years ago
member for 4.5 years, 95 visits, last login: 255 days ago


Portland,Washington,OR
$27 per month (3 month contract)
about 14 days
Qwest
"Despite growth into commercial sector, residential Easystreet is still NEAR PERFECT"
"if you dislike banker's hours tech support like me, you're too too TECHY. get a life!!!"
"to quote a lyric, It's been you, EASY..., right down the line"
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:

    My Other Reviews·NetZero DSL
    I am a retired cryptologist. I've been into this kind of stuff since the teletype. EASYSTREET is now a prospering corporation catering to larger audiences, and I thank them for letting me have my account back after...well...I COULDN'T PAY THE BILL ;-}}}}}}}. The techs are STILL SUPERB. Banker's hours on residential...it is totally cool of them even to provide it!!! Yes, things got screwed up with QWest (can't pay their bill either...geez, is there a depression or recession going on? Surely for me.)

    To come to the point, I threw my dell in a dumpster and got a penryl iMac and after 6 months of psychosis returned to easystreet. This is my recipe for tech-sanity. Yes I ordered 7mbps from QWest and Easystreet had me down for 5mbps. But techs got is right and I'm getting a solid 5mbps download from Easystreet proper. DSLreports can only test the crowded backbones, so my speed tests are not 5mbps to XEROX PARC or almost anywhere. Now for the "things" I could and will mention per dslreports suggestions:

    OPTIONS: thought NetZero was cool, but if you dare read my review of them.
    SPEED: i'm getting 5mbps to easystreet over distributed fiber, they have a bandwidth meter
    at their site that isn't lying. I pay for 7mbps. But then, I grew up on a 10 character
    per second teletype. Yes I'm an old fart!!! Ergo, I CAN'T BE TRUSTED 'cuz...
    ARGUING ABOUT THIS IS DUMB, GRANNY'S CORVETTE IS FAST AND SAYING
    YOU'RE PAYING FOR 7MBPS AND GETTING ONLY 5 is like saying, well, your car
    COULD GO FASTER...why don't you drop some premium gas in it and ruin it.
    I mean, dude, this is VIDEO bandwidth and then some!!! And at the price of regular
    gasoline, not premium. 5th ammendment on cost. Send 'em the check. or nothing.
    Yes, the billing lady got pissed off when I refused to be a corporate customer, but...
    GRANNY prefers his CORVETTE DSL. Kids, take if from an old fart and ask
    your teacher what a NAVY Corvette was...some sort of fancy boat I guess ;-}}}}}}}
    AS for "the grid" and wireless, they can LEAVE ME ALONE. I'm a ham. So's the
    CEO of easystreet. Finally, "cryptologists don't read each others mail nor do they do
    wireless."

    Heck wit the rest of the suggested questions/responses, Penryl iMAC + Easystreet
    is what I've got, I friggin LOVE it, so if you don't like me leave me alone.

    GRANNY

    Followup comments:
    granny
    Premium
    join:2005-06-06
    Portland, OR

    Sorry about that, Mr. Gates, you are OK but ...

    GRANNY says...please ignore that, I don't smoke, I don't drink, and I don't swear. I have schizophrenia, Titanium where I broke my back and have osteoporosis.

    PUNCH LINE:
    "Godammit, I left my cigarettes at the bar"
    granny
    Premium
    join:2005-06-06
    Portland, OR

    Re: Sorry about that, Mr. Gates, you are OK but ...

    ok, seriously, that big red program from dell could turn out to be a real blessing to those who have to buy VISTA and help out africa too so there's my apology. I'd contribute, but...well, "I gave through my employer." RIGHT!?????! nope.
    Forums » comments on review of EasyStreet Online Services

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Review by mcgeady See Profile
UPDATED: 1.7 years ago
member for 8.9 years, 57 visits, last login: 64 days ago


Portland,Multnomah,OR
$79 per month (12 month contract)
about 5 days
Qwest
"Rock Solid"
"A little over-agressive on viruses, open mail relays"
"Portland's best ISP"
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:

    I have had Easystreet's DSL service (968/800, 8 IPs) as long as it's been offered -- I was one of the earliest customers. I had some Qwest-related DSL problems at another location in the early years ('99-'00), but haven't had any trouble in the last 2 years. I always get 95% or better of the advertised speed, and on the few occasions I've had to call tech support, I've had a generally good time.

    My only complaint with them has ever been the one time during the Code Red scare, while installing a new server, that server became infected during hte installation process and before I could download the patch from MS -- Easystreet's techs cut me off at the router without telling me! Several minutes of scratching my head over that one. And I wish I could get them to set the reverse lookup on my IP addresses to my domain and not their silly internal addresses.

    But generally I think they are very good, especially in comparison to what some of my friends have reported with Paciifer and others.



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Review by ArrJay See Profile
UPDATED: 2.3 years ago
member for 6.3 years, 63 visits, last login: 250 days ago


Portland,Multnomah,OR
$48 per month
Qwest
"Rock solid service"
"Have not found any"
"Best bang for the Buck"
Pre Sales information:
Install Co-ordination:
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    Easystreet has recently stopped serving residential customers. Glad to be a legacy rate payer for many years. Sad that I cannot recommend them to other residential customers. All that being said, the SO/HO package is still a great price at $47.45 per month currently broken down to Easystreet @ $24.95 and Qwest @ $22.50 as of 10 Aug 2007.

    My current bandwidth is >1.0 Mbps and that's plenty for me. The Cisco 678 that was originally supplied through Qwest has worked flawlessly for years. It is bridged to my Linksys WRT54G via fixed IP address which is standard. If/when I need it, Customer Support is available 24/7 by phone. I recommend »www.Easystreet.com as top drawer

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Review by N0UXN$ See Profile
Posted: 6.6 years ago
member for 7 years, 11 visits, last login: 6.5 years ago


Portland,Washington,OR
$18 per month (month by month)
Qwest
CLEC party: Qwest
"cooks. RELIABLE. FAST. GREAT."
"NONE NOTED."
"SEND ÉM YOUR BUSINESS"
Pre Sales information:
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    I RUN AT 8.2MBPS PEAK W/O ADD'L CHARGE FROM QUEST, ALWAYS HAVE
    AUDIO STREAM GOING IN BACKBGROUND. PASSED FULL SECURITY SCREEN
    W/O A GLITCH. MICROSECONDS FROM BACKBONE. REDUNDANT FIBER.

    QUEST SUBSTATION ONLY MILE FROM SITE, SO COOKS.
    YOUR RESULTS MAY VARY, BUT I RECOMMEND.
    ORDERED 640K/256K. SELF INSTALL, XP HOME EDITION. USE FOR WORK/
    PLEASURE. STATIC IP!

    --Grant

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Review by Noffy See Profile
Posted: 7.8 years ago
member for 8.2 years, 25 visits, last login: 4.6 years ago


Portland,Multnomah,OR
$20 per month (month by month)
about 8 days
"Effortless account transfer and setup, reliable connection"
"None so far"
"Should seriously consider easystreet"
Pre Sales information:
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    Well I used to be a qwest.net customer and was satisfied but when they tried to switch me to msn.com I cringed. Anyways the customer support was great. When I called easystreet to find out more about their service the lady on the phone was very nice and helpful. She answer my questions and gave me several montly plans to choose from. I ended up getting the same 640k down 256k up I had with qwest for the same price. The nice thing is that it comes with a static IP which I would have had to pay extra for at qwest. The only draw back was that it comes with only one email address. Additional ones are $5 each. I still don't understand why these cost so much.

    The time between cancelling the qwest account and a activating easystreet connection was 8 days. This included 1 and 1/2 days of no service. Most of the delay was due to qwest. But I will say that easystreet was unable to finish my account for a day becuase they were upgrading something. All in all the install was easy I did have some trouble configuring the modem but some tech support got it running great.

    So far I am very happy with the service. With qwest I had to reset my Cisco 678 often. Three weeks into my service with easy street the reset I have done was when I installed my router. I have yet to lose service. The speed has average about the same as with qwest. About 560k down.

    A couple other notes: The tech support is great! The phone rings a couple times, you choose DSL support and someone answers. Almost no waiting, lot of times the same person answers! I have left messages with the escalated support and they have always been returned. Plus you can pay with electronic funds transfer to avoid signing a year long contract, and you can choose the date they charge you. I like these custom customer possibilities

    I

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Review by newtron35 See Profile
Posted: 8 years ago
member for 8.1 years, 50 visits, last login: 5.9 years ago


Oregon City,Clackamas,OR
$88 per month
about 28 days
Qwest
CLEC party: Qwest
"ISP great service response, good price"
"Qwest screwed up the install"
"Overall happy with line"
Pre Sales information:
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Tech Support:
Services:
Value for money:

    Qwest had the DSL line 640/256 up and running on the date promised; but they built the circuit to their own Qwest.net instead of my choice - Easystreet. Price is $29 for ISP with static IP / $55 for DSL line. Very easy to install Cisco 678. Took Qwest 8 days to redirect the circuit. Easystreet support has been very reachable and supportive with the Qwest problem. Since I provisioned the line instead of through the ISP, I had to ride Qwest to get it fixed. Qwest tier 2 support has been helpful, but they couldn't do the change ISP order. Easystreet appears to be a good ISP......Recommend them!

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Review by Angkor See Profile
Posted: 8.8 years ago
member for 9.1 years, 3218 visits, last login: 23 days ago


Lake Oswego,Clackamas,OR
$51 per month (12 month contract)
about 10 days
Verizon (ex GTE)
"Excellent Tech Support, Almost No Outages"
"None"
"Excellent Way to Go"
Pre Sales information:
Install Co-ordination:
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Tech Support:
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Value for money:

    My Other Reviews·BroadVoice
    I have had ADSL via Easystreet for about a year. I originally inquired with GTE to get the service and selected Easystreet as they have 24 hour customer service and seemed to over a product base, therefore suggesting they are a little bit larger and more stable ISP. After spending a few days waiting for my self install kit and having a conference call with both Easystreet and Gte I was able to get my service up. I have 768 x 128 and have had very few outages. For the most part I get what I should expect as far as bandwidth is concerned and everytime I have needed to call tech support for an issue I have found out that it has been Verizon issues.

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Review by DavidRansdell See Profile
Posted: 9.8 years ago
member for 9.8 years, 4 visits, last login: 9.8 years ago


Portland,Washington,OR
$20 per month (12 month contract)
Pre Sales information:
Install Co-ordination:
Connection reliability:
Value for money:

    I ordered DSL from GTE here in Portland. Selected Easystreet from the list of ISPs after calling several and reviewing their websites. They coordinated with GTE and about 10 days before GTE came they sent the information I needed in an email.
    GTE came on the day promised. The tech was there when I got there and had done work on the outside already.

    When we got it all wired up and hooked up everything worked from the first attempt and has worked ever since. I don't run any servers so I don't know if it has been up continuously or not, but its always there when I want it.

    Haven't had any reason to call tech support yet, thank Goodness.

    Speed is as rated and I have a static IP. Easystreet blocks incoming traffic on ports 0-1024 as a precaution or firewall and that works fine for me.

    David Ransdell

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Review by 5circles See Profile
Posted: 10.4 years ago
member for 10.4 years, 0 visits, last login: 10.2 years ago


Portland,Washington,OR
Contract price not specified.
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:


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