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Review by greg harty 
Posted: 4.9 years ago
member for 4.9 years, 1 visits, last login: 4.9 years ago
 Muncie,Delaware,IN
 $100 per month (24 month contract)
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Just a few words about a company that gives personal service.
In three years we have only lost service a couple of times.
It was nice to call, get someone on the phone that knew of the
interruption,
and let us know that they were working to get our service back online.
Customer service is a phone call away.
Greg Harty
Jack's Camera Shop Inc.
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Review by (hidden by request)
Posted: 4.9 years ago
(review was emailed from domain networksnorthwest.com)
Kennewick,Benton,WA
$99 per month (12 month contract)
 Verizon
 "Service reliability and technical support"
 "Service Contract and no follow up calls"
 "Overall I give Transedge an"
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3 year Transedge 384k SDSL business customer. I had 2 connections with Transedge that were surprisingly reliable for the duration of my contract and the 2 years after. During the few down times their technical support was quick to answer the phone and repair times were minimal. Chose cable Internet service over DSL for higher speed options and cost. Keep up the good work Transedge!
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Review by DavidBerman
Posted: 4.9 years ago
member for 9 years, 172 visits, last login: 72 days ago
Yakima,Yakima,WA
$139 per month
Qwest
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--------------Boundary-00=_VLIHQL80000000000000
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charset="Windows-1252"
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=0D
I would like to commend Transedge on recent service that=0D
I received. My DSL modem power supply died and I was left=0D
without service. Transedge promptly shipped me a new modem=0D
and I was back online in a timely fashion.=0D
=0D
I have used Transedge as my ISP for almost two years now and=0D
have only had a couple of short network outages. I would=0D
highly recommend there service.=0D
=0D
Regards,=0D
David Berman=0D
Yakima, Wa.
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I would like to commend Transedge on recent service thatI receiv=
ed. My DSL modem power supply died and I was leftwithout service. Tra=
nsedge promptly shipped me a new modemand I was back online in a time=
ly fashion.
I have used Transedge as my ISP for almost two years now andhave=
only had a couple of short network outages. I wouldhighly recommend =
there service.
Regards,David BermanYakima, Wa.
--------------Boundary-00=_VLIHQL80000000000000--
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Review by (hidden by request)
Posted: 4.9 years ago
(review was emailed from domain bsamail.org)
Kokomo,Howard,IN
 Business customer
$75 per month (12 month contract)
New Edge Networks
CLEC party: New Edge Networks
"Very impressed with the service we've recieved, 99.44% uptime, plan to keep our ISP through Transedge!"
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We've been very impressed with the service we've recieved from TransEdge
here in Kokomo. Our business primarily uses the internet for
information-gathering and research, and also for maintaining our website.
Transedge is 99.44% uptime, only having trouble for brief periods every
several months! Sometimes, by the time I'm aware of a problem, they're
already fixing it! Web access times are great, and their customer support
is above average. We are very pleased with TransEdge, and plan to keep our
ISP through them for the forseeable future!
Jeremy
Senior District Executive
Information Systems Administrator
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Review by bradq
Posted: 5 years ago
member for 7.2 years, 2 visits, last login: 7.2 years ago
Billings,Yellowstone,MT
$250 per month (12 month contract)
Qwest
"Very little downtime....maybe 2 times in 4 years and great customer service and tech support!"
"A little pricey compared to other solutions in the area but I guess you get what you pay for."
"Good overall. I would definitely recommend!"
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Review by (hidden by request)
Posted: 5 years ago
(review was emailed from domain homebuyersmortgage.com)
Steamboat Springs,Routt,CO
$114 per month (12 month contract)
Qwest
CLEC party: New Edge Networks
"Excellent service with low maintainance."
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------=_NextPart_001_001C_01C4C57B.C395F310
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charset="US-ASCII"
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I am writing to express my confidence in recommending TransEdge. We have
been using TransEdge for well over two years and have not had a single
problem. Our service has remained constant and billing is automatically
handled electronically. Customer service is outstanding with quick
courteous responses to any questions that have had. It has been a pleasure
doing business with this company.
Jeff Chapman
jeffc@homebuyersmortgage.com
970.879.7430
970.846.4774 (Cell)
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v\:* {behavior:url(#default#VML);}
o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);}
.shape {behavior:url(#default#VML);}
I am writing to express my confidence in recommending
TransEdge. We have been using TransEdge for well over two years
and have not
had a single problem. Our service has remained constant and
billing is
automatically handled electronically. Customer service is
outstanding
with quick courteous responses to any questions that have had. It
has
been a pleasure doing business with this
company.
Jeff
Chapman
jeffc@homebuyersmortgage.com
970.879.7430
970.846.4774
(Cell)
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Review by (hidden by request)
Posted: 5 years ago
(review was emailed from domain lateralworks.com)
Grass Valley,Nevada,CA
$600 per month (12 month contract)
SBC
"service"
"cost"
"New Edge Networks provided first class service to get me back up and running"
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We are a New Edge Networks T1 customer. Recently, our area experienced a
winter storm that knocked out power and phone service. Our T1 line went
down. New Edge responded quickly and professionally in dispatching their
service provider (SBC) to locate, diagnose, and fix the problem. New Edge
stayed with the problem until it was fixed through hourly calls to SBC.
New Edge determined that the problem was chronic and reoccurring and could
be fixed through the addition of new equipment on SBC's side. New Edge
escalated the problem within SBC and was able to get SBC to upgrade their
equipment in the field so that this problem would not happen again.
Throughout the outage New Edge responded thoughtfully and quickly to our
needs. The problem was eventually solved because of New Edge's perseverance
and customer focus.
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Review by NewportTech
Posted: 5.1 years ago
member for 5.1 years, 0 visits, last login: 5.1 years ago
Newport Beach,Orange,CA
Business customer
$350 per month
 about 45 days
"NONE"
"New Edge/Transedge did not communicate progress of installs (6 offices) + worst customer service I have ever experienced"
"STAY AWAY!!!!!!!!!!!"
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I will never use New Edge / Transedge again, and I am encouraging my peers to do the same. I had them put SDSL in 6 offices and they completely fouled up and it cost my company alot of money.
1. They did not communicate install dates as they agreed they would, installers just showed up without warning.
2. 2 DSL Modem/Routers never arrived.
3. Sent offices to billing before install was finished.
4. Promised a 30 day turn around and 2 offices ended up taking near 60 days.
5. I was supposed to have a dedicated project manager (which I paid for) but never had.
6. Phone calls were almost NEVER answered or returned.
7. Failed to keep promises made during our initial meetings, in regards to installation requirements. Told me after that they cannot do what they promised and I would just have to pay somebody else to do it.
8. SDSL service was unreliable.
9. Customer Service department was rude and unhelpful.
The list can go on and on, I urge anybody who is looking for an ISP not to use New Edge/Transedge. I will be happy to reply to any questions posted regarding my horrorific experience with this company.
I have been dealing with ISPs for years, and none have been perfect, but New Edge/Transedge took it to a whole other level and compounded there mistakes with terrible decision making and poor customer service. I will continue to inform people and make posts on as many bulletins boards as possible to encourage potential customers to stay away from them.
Regards,
Matt
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Review by (hidden by request)
Posted: 5.1 years ago
(review was emailed from domain bowers-mfg.com)
Portage,Kalamazoo,MI
$130 per month (12 month contract)
"Excellence service - helpful when a problem exists. Helped diagnose an internal problem we had."
"only 1 downtime for 2 hrs due to problem in chicago. They called me when back up."
"Great value for service. Would recommentd. They keep upgrading my bandwidth for same price."
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I'd like to submit a review of transedge
____________________________________________
Tom Lohrmann IS Director Tel: 269 323 2565
Bowers Manufacturing
www.bowers-mfg.com
Bowers Manufacturing Company
Aluminum extrusions & Anodizing.
6565 S Sprinkle Road
Portage MI 49002
269 323 2565 x 230
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Review by jhreulet
Posted: 5.2 years ago
(review was emailed from domain melekcorp.com)
El Paso,El Paso,TX
Business customer
$614 per month (12 month contract)
New Edge Networks
CLEC party: New Edge Networks
"Very Reliable Service, and Excellent customer service... The Best."
"Not a thing..."
"Great copany to go with, Very Professional Company"
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New Edge is a very reliable company, we have deal with a couple of companies that can not match what they offer and down times are critical for our operations, with New Edge
We have had no bad situations.
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TransEdge
