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Review by cckramer 
UPDATED: 2 years ago
member for 6.6 years, 178 visits, last login: 253 days ago
 Grand Junction,Mesa,CO
 $55 per month (12 month contract)
 about 12 days
 "Tech Support has been good Bresnan"
 "none that I have noticed"
 "Good value"
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Easy to reach and easy to ask quesions. Reliable Resnan service
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Review by CaptDave
UPDATED: 2.9 years ago
member for 8 years, 41 visits, last login: 264 days ago
Breckenridge,Summit,CO
$149 per month (12 month contract)
 Qwest
CLEC party: New Edge Networks
"speeding down the cyber highway"
"not happy to find out about cancellation fee"
"Excellent so far!!! My bad for not knowing about above"
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After two years, I can only say that this is the one service I subscribe to that has remained consistently reiaible. With only one short period of down time that was diagnosed and corrected within 24-hours, I take Transedge for granted that I will always have service here in Breckenridge. When the entire family's on, that's three or four computers all going up and down at at least 85% of rated transfer rate: 768.
What can I say, the service is excellent.
7/22/06: Still remarkable service up here in the mountains. My service has been 100% reliable, requiring a possible reboot every three months or so - maybe - and that's been it.
Simply very, very good.
Wow: has it really been almost five years?
Update, 8/16/06: Whoa. A little disappointed to write an e-mail asking about the cancellation fees in case I ever did change service and - lo and behold - I was told that if I do not give thirty days notice I will be charged $500. Seeing as how my "contract" automatically updates 8/25 every year I am out of luck if I want to change before the same time in 2007. I find this to be rather disingenuous on their part. Service has been excellent but that comment from them threw me off.
Update 1/1/07: Gotta tell you, getting a little teed off at the billing department. They keep screwing up. Did not charge my credit card as I have done for....ever......and now charged me a late fee. They better get this squared away as I don't like people messing with my credit.
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Review by jeffc
Posted: 4.7 years ago
(review was emailed from domain homebuyersmortgage.com)
Steamboat Springs,Routt,CO
$114 per month (12 month contract)
Qwest
CLEC party: New Edge Networks
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I am writing to express my confidence in recommending TransEdge. We have
been using TransEdge for well over two years and have not had a single
problem. Our service has remained constant and billing is automatically
handled electronically. Customer service is outstanding with quick
courteous responses to any questions that have had. It has been a pleasure
doing business with this company.
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Review by (hidden by request)
Posted: 4.8 years ago
(review was emailed from domain transedge.com)
Walla Walla,Walla Walla,WA
$80 per month (12 month contract)
Qwest
"Very reliable, very fast"
"The billing group doesn't have the standards of the support group"
"Very happy customer for nearly five years"
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I've been using New Edge Networks' SDSL service since 2000, first through a
local reseller and then from the Transedge retail division of New Edge.
During that time I can only remember one ~20 minute outage, a loss of email
service for about 12 hours, and about a 20 hour outage due to a major
hardware failure. My line is a 768k but it outruns supposedly higher speed
connections. My son develops and maintains web sites and says this is the
highest throughput pipe he's used outside of a commercial setting. For a
long time Transedge was the only broadband available in my small town. Now
there is cable and Qwest, both cheaper, but I see friends having far more
problems with their connections than I do.
I also set up a private Middle/High school on a 1.1MB Transedge service.
They have approximately 40 computers using it and have been very happy for
over three years, and it's been far cheaper than what the cable company was
willing to do.
All I want is a straight, fast wire to the internet and a decent email
service that doesn't involve MSN or any other extraneous garbage. With
Transedge I've gotten it. Once in a while the billing department screws up - they aren't as service oriented as the support group, but it's always gotten settled.
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Review by (hidden by request)
Posted: 4.8 years ago
(review was emailed from domain shiloinns.com)
Portland,Washington,OR
Contract price not specified. (36 month contract)
"Helpful customer service."
"Pleased with our relationship"
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We have contracted with TransEdge to provide circuits to 28 of our
hotels. We have been pleased with the circuit quality as well as the
customer service. In particular, customer service has been exceedingly
responsive to our needs and quick to respond to our inquiries. We are
happy to have them serving our facilities.
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Review by SPlumlee
Posted: 4.9 years ago
member for 4.9 years, 11 visits, last login: 2.4 years ago
State College,Centre,PA
 Business customer
$120 per month (12 month contract)
about 35 days
Verizon
CLEC party: Verizon
"Great Reliability and Speed"
"No real opportunity to exit the contract"
"Good value and service"
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I had 768k ADSL in State College PA through TransEdge at ~$120 per month. The installation was pretty straight forward they shipped me the modem and it came mostly preconfigured. The unit was an Efficient Networks SpeedStream 5100 ADSL modem. The only issue was that the default gateway was not entered into the unit. I had 5 additonal static IP's and no problems with the service or speed. I hosted my own Exchange and Web servers on the connection and used it for streaming video on multiple occasions. The only problem was that I had to move to an area of PA where they did not offer service and I was slapped with a $500 termination fee. Other than that I would recommend them highly and would use them in the future!
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Review by greg harty
Posted: 4.9 years ago
member for 4.9 years, 1 visits, last login: 4.9 years ago
Muncie,Delaware,IN
$100 per month (24 month contract)
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Just a few words about a company that gives personal service.
In three years we have only lost service a couple of times.
It was nice to call, get someone on the phone that knew of the
interruption,
and let us know that they were working to get our service back online.
Customer service is a phone call away.
Greg Harty
Jack's Camera Shop Inc.
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Review by (hidden by request)
Posted: 4.9 years ago
(review was emailed from domain networksnorthwest.com)
Kennewick,Benton,WA
$99 per month (12 month contract)
Verizon
"Service reliability and technical support"
"Service Contract and no follow up calls"
"Overall I give Transedge an"
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3 year Transedge 384k SDSL business customer. I had 2 connections with Transedge that were surprisingly reliable for the duration of my contract and the 2 years after. During the few down times their technical support was quick to answer the phone and repair times were minimal. Chose cable Internet service over DSL for higher speed options and cost. Keep up the good work Transedge!
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Review by (hidden by request)
Posted: 4.9 years ago
(review was emailed from domain bsamail.org)
Kokomo,Howard,IN
Business customer
$75 per month (12 month contract)
New Edge Networks
CLEC party: New Edge Networks
"Very impressed with the service we've recieved, 99.44% uptime, plan to keep our ISP through Transedge!"
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We've been very impressed with the service we've recieved from TransEdge
here in Kokomo. Our business primarily uses the internet for
information-gathering and research, and also for maintaining our website.
Transedge is 99.44% uptime, only having trouble for brief periods every
several months! Sometimes, by the time I'm aware of a problem, they're
already fixing it! Web access times are great, and their customer support
is above average. We are very pleased with TransEdge, and plan to keep our
ISP through them for the forseeable future!
Jeremy
Senior District Executive
Information Systems Administrator
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Review by bradq
Posted: 5 years ago
member for 7.2 years, 2 visits, last login: 7.2 years ago
Billings,Yellowstone,MT
$250 per month (12 month contract)
Qwest
"Very little downtime....maybe 2 times in 4 years and great customer service and tech support!"
"A little pricey compared to other solutions in the area but I guess you get what you pay for."
"Good overall. I would definitely recommend!"
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