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Review by dstronix See Profile

  • Location: Canton, Blaine, OK, USA
  • Cost: $145 per month (12 month contract)
  • Install: about 1 days
  • No Cap
  • Telco party Pioneer Telephone Cooperative
All is awesome
None
Great Company and Great Technicians!!!!
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:

Everything is great. From order to online was about 1 business day!! From the office personnel to the technicians I have had experiences with, everyone is very polite and well educated on their services down to the minor technical stuff usually support personal dept only have knowledge of!! Polite and eager no matter the reason for a call or visit to one of their many local offices!! I have the VDSL 50mb download and 5mb upload (pay extra for 2mb more than package comes with which is worth it) plus I pay for static ip ($30) additional per month but well worth it if you work from home or need access to your home network easily with employing extra dns server subscriptions. Great with my ip cameras and a home server with all my movies, music, pictures, etc.. I love my home DSL service from Pioneer Telephone and have roughly since 2005!!

member for 6.6 years, 65 visits, last login: 1.4 years ago
lodged 6.2 years ago


Review by Nanoo1972 See Profile

  • Location: Kingfisher, Kingfisher, OK, USA
  • Cost: $40 per month
  • Telco party Pioneer Telephone Cooperative
Overpriced monopoly, less than half of advertised speed
You've got no choice thanks to the phone coop monopoly.
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:

I live in Kingfisher, OK. Thanks to the shenanigans of some rural coop malarkey, there is no competition for service providers for internet. It's Pioneer or nothing (outside of using a 3g mifi device). I previously had Cox in Yukon, a town less than 40 miles SE of Kingfisher, and regularly got download speeds of 15-20 Mbps, for $40/month (part of a bundle deal with TV and phone). I'm now paying that same $40 for a 1.5 Mbps connection that hasn't sniffed .7 Mbps a single day since I got the service. Streaming video is an exercise in frustration. It's literally faster to download apps for my iPhone via 3G than to use the DSL connection via WIFI. Xbox Live has severe lag issues. Perhaps you're too far from the station and the DSL signal is degrading you say? I live less than 3 miles from the headquarters, which also houses the server and hub station. Unless they're doing a spiraling loop around me, I have to rule out that possibility. I realize for a large chunk of their clients, this is acceptable for reading Facebook and sending chain emails about missing girls, but for anyone wanting to fully experience the web with streaming video, music and online gaming, you're out of luck.

member for 13.2 years, 4 visits, last login: 13.2 years ago
lodged 13.2 years ago


Review by okietechie See Profile

  • Location: Newcastle, Mcclain, OK, USA
  • Cost: $100 per month (12 month contract)
  • Install: about 515 days
  • Telco party Pioneer Telephone Cooperative
Good Price for DTV, Phone and Internet, Fast Speed
Techs think changing equipment fixes everything!
Good Price, Local Tech Support, Same Day Tech Visit if needed!
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:

Pioneer has gotten much better since I first started service in 12/2009! The Internet was slow and very few packages to choose from and latency was very high. I since have had a recent problem fixed and am very happy with my service and now am able to have a faster connection. Per tech support Pioneer just acquired and added more bandwidth to their network making latency issues disappear. I do have to say when a problem does arise the field techs think that changing out equipment fixes everything! It took me a couple of calls/visits before I said enough and called a higher up person who had helped me with a DTV issue last summer and he had them change my ports and the central office with a much better experience, as I was told by the last tech the "shelf" I was on in the office was at full capacity. Otherwise service is good, DTV, is good and same with telephone! Only thing I wish they would do is offer their services on a dry loop not requiring a dial tone for service.

member for 18.5 years, 9 visits, last login: 9.8 years ago
lodged 13.9 years ago


Review by Faell See Profile

  • Location: Blanchard, Mcclain, OK, USA
  • Cost Contract price not specified.
Nothing
Hight Latency
Pass if you have any other choice

UPDATE: 12/21/09

That horrid latency has once again resurfaced. I went from about 100ms connecting to CA to about 300ms every night. Starts off about 70ms in the morning and slowly increases throughout the day. 7pm - 10 pm, 'prime time', it's unusable. This problem just keep coming up. They fixed it up for a whole 3 months before it crashed again. I don't know what in the world the people at Pioneer are doing. I really hope it gets fixed again soon.

member for 14.7 years, 67 visits, last login: 13.8 years ago
updated 14.2 years ago


mover2k
join:2003-08-15
Comanche, OK

mover2k

Member

its bad in comanche, ok

in comanche, my connection is completely and utterly useless. it was bad before, then it was ok for a while, and now they've screwed something up again. started a couple of weeks ago. completely useless. xbox live servers drop me because my latency is so high. can't even stream music. all this for 50 bucks a month

oinkydoodle
join:2008-01-24
Newcastle, OK

oinkydoodle

Member

Has it improved?

Thank you for this review. I am moving to Newcastle in the next few days and have been looking into Pioneer's services... I rely very heavily on high speed internet, it's basically my life. I also play WoW. I was actually trying to find a number to call to order internet and cable through Pioneer and came across this review. I wish I'd read this before I decided to move to Newcastle. I am very disappointed and worried to read of these problems and bad quality, especially the latency issue. However I see you have posted this about 2 1/2 months ago... has it improved any since then? Please tell me I am not going to without reliable high speed internet!
Faell
join:2009-06-16
Blanchard, OK

Faell

Member

Re: Has it improved?

No it has not improved, unfortunately.

I use the 3k download/525 upload speed and it seems fine if you are just wanted to browse the web or watch streaming videos. If you are not an online gamer you will probably be fine.

The issue lies with the latency, which is different from DL/UL speeds. Online gamers are probably the only ones who are really going to notice how poor the latency is. In fact, you can call Pioneer and request a tier 2 tech adjust your port to 'fast'. This brought my latency on their first 2 hops from 60ish to 20ish. They only do it upon request I guess because as I said before, only online gamers are really going to tell a major difference based on latency.

The next thing you have to consider is where the WoW server you are connecting to is physically located. The further away you are from it, the higher your latency will be. I play on a LA server and my latency is very poor during 'prime time'. During the day I'll stay under 200ms but from about 6-12p.m. I've seen it go all the way up to 600ms and become very spiky. You will not be able to PvP or Raid effectively and it will keep you permanently frustrated.

You can check where your WoW server is physically located at here:
»www.wowwiki.com/US_realm ··· tacenter

The issue isn't necessarily on Pioneer's part, but the issue lies in who they route their traffic through.. As I said, the latency on their 2 hops is 20ish, pretty good. However, they route their traffic through very poor upstream providers. I've tried to discuss with them about getting in contact with their upstream providers or either changing completely, but they are unwilling. In fact, 95% of the technical support people working there don't understand anything about how data packets are transferred.

If you are on a Boston or Dallas server your latency will be slightly better then mine, but still very poor. Unfortunately we have no other choices. Sorry, I know it isn't what you wanted to hear.

SmoothPing is a paid service that uses SSH Tunneling that will help your WoW latency a bit if you are willing to pay for it.
»www.smoothping.com/

Some people found that making a few registry edits help as well.
»www.arenajunkies.com/sho ··· t=112513

I use both of these and it does help, but it's still very bad. Good luck to you! After you get all set up please post back with what server you play on and if you are having latency issues as well. Thanks!
Faell

Faell

Member

Re: Has it improved?

9/21 - The latency issue seemed to have gotten resolved on this date. I did nothing on my part to resolve this issue. Pioneer OR one of their upstream providers fixed it. The issue was beyond my control.

On 9/21, the latency was extremely bad all evening. The internet was basically unusable. 800+ms to almost any website. This went on all evening and then the internet went completely offline for about 5 minutes. When it came back up, no problems at all and since.

I've been running a smooth 80-120ms to CA on any given date or time. I'm glad they finally fixed the issue, but it is the second time this has happened and it took absolutely forever to get resolved.

Review by BoomerSooner See Profile

  • Location: Apache, Caddo, OK, USA
  • Cost: $79 per month (12 month contract)
  • Install: about 3 days
  • Telco party Pioneer Telephone Cooperative
RARE Downtime, FAST speed
Pricey Static IP Plans
HIGHLY recommended
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:

Being 25 miles from the nearest "big" city, having any type of DSL is a plus. I've had Pioneer DSL for nearly 5 years now and it's only been down a handful of times in that period. Each and every time, they had us back up and runiing within 24 hours (most of the time within 8 hours). Phone support has always been responsive. They give you that "small town feel' but act like their entire business depends on you, the customer.

Only downside is the static IP plans are a bit pricey. 3 mbps down and 768 kbps up with a Dynamic IP is $49.95. If you want a single static IP, then it jumps to $79.95 a month. Four static IP's is $119.95 and eight is a whopping $149.95.

All in all, I'd have to give them a 4 out of 5. The 1 point taken away because of the price of the static IP plans. If you're not in need of a static IP address, then you'll most likely find them to be a 5/5.

UPDATED 06/27/09 - Pioneer recently informed static IP customers that their IP address was going to change. We received instructions with the new IP address and the timeline. The switch went absolutely FLAWLESSLY. No problem whatsoever other than the usual wait for the new IP adrdress to propogate to other DNS servers. In two days, all was normal. As I stated in my original review, I highly recommend Pioneer for DSL/Internet service in the areas they service.

(NOTE: I had originally posted this a few years ago but recently noticed that I inadvertently posted it to Pioneer Internet out of Kansas. This is meant for Pioneer Telephone Cooperative Inc. based in Kingfisher, OK)

member for 20.1 years, 3489 visits, last login: 3.9 years ago
updated 14.7 years ago


Review by mallin See Profile

  • Location: Comanche, Stephens, OK, USA
  • Cost Contract price not specified.
  • Telco party Pioneer Telephone Cooperative
Used to have good DSL service
Then they ruined their DSL service with their IPTV over the same line
Consistently degrading DSL QoS over the past year. Worthless for P2P at this point.

I read the comments by mover2k and the reply by Pioneer. I can't believe Pioneer is resorting to putting the lie that the IPTV is not affecting the DSL in writing and in public. mover2k - Do this test to prove to yourself how much the IPTV is affecting your DSL. Go turn your IPTV receiver box at your TV OFF. Do a speedtest.pldi.net. What you should see is your speed quickly peg out at 3 Mbps and just stick hard with no fluctuations. Now, go turn your IPTV receiver box back on and do the same test. What you will see is a slow and jerky ramp up that will end up oscillating between 2 Mbps and 2.4 Mbps. It's not just the almost meg of speed we're losing that's killing P2P activity - it's the sporadic throttling going on. Also, do some visual trace routes and see how many hops they have us going on through sprint's network - I have 18 hops and one of those suffered 100% data loss.

I spoke with Pioneer yesterday to try to get information on their upstream provider because they claim they are trying to "work out issues" with them. They refused to give me the name. Pioneer is a cooperative - I should be able to request that information and receive it.

At this point Pioneer has a monopoly where we live and are misleading their customers. They put out press releases that this whole IPTV business was because they "listen to their customers". The majority of their customers don't care whether the TV comes over a cable or a phone line - give me a break. It was because they could increase customer base without cable-laying costs. And they seem to not care that their DSL internet customers are still paying $80/month for far less product and worse quality....yeah, they listen to their customers.

I plan to drop their TV and get Direct TV. Then I will eventually drop their internet - if it takes getting my own Comanche coop together and getting a T1. I have been unable to raid in well over a month...I've suffered almost a year of degrading service and at least that long of lies in response to inquiries about what is wrong. I'm done.

member for 15.9 years, 8 visits, last login: 15.8 years ago
lodged 15.9 years ago

mover2k7
join:2007-09-06
Comanche, OK

mover2k7

Member

Comanche, OK

wow, finally someone else can see it!!! I thought I was gonna lose my mind over this. Yeah, the monopoly thing is what makes me angry. Pioneer bought the local cable company and immediately closed it down. People who already had cable got to keep it for two years. When that two years ended and all those people got DTV my connection became completely unusable. And there is absolutely NO alternative. I have DISH for TV, but all the IPTV traffic still kills my connection. I can't stay logged onto xbox live because my connection is so unstable. I'm constantly being dropped due to high latency. The only time i can game is from midnight to 6 AM, when no one is watching TV. I could go on and on, but I won't. We need to find someone at some state agency that is friendly towards our concerns and complain loudly and often. Maybe the state Public Utilities Commission? There's gotta be something that can be done. The City of Comanche is completely uninterested, so there will be no municipal CO_OP to save us. This will go on until either DTV goes away, or Pioneer lays fiber all over Comanche. I'm not holding my breath on either of these.
mallin
join:2008-04-29
Comanche, OK

mallin

Member

Re: Comanche, OK

Not to upset you too much, but my son (due to where he lives) has fiber optic straight off a trunk line in Comanche and he is suffering the same terrible service. So don't get your hopes up on the fiber optic being the solution...not unless they are going to do something different.

I won't mention any names, but if you'll do a search of Pioneer's board you will see that the CEO is former Majority Leader at the State legislative level. I fear what that could mean in us trying to get state government assistance.

As I stated to Pioneer in my last complaint sent in this morning (of course no response on anything I have complained about), I think the better route at this point is to make formal complaints to the FCC and the BBB. But we might should contact some federal agencies that are anti-trust because of the monopoly situation we are under. I don't think we're supposed to be held captive like this....seems un-American. :P

Fael
@pldi.net

Fael

Anon

Re: Comanche, OK

I live just west of the Newcastle area and same problem. I play WoW and the past months have been horrible. Every single night except Fri and Sat (people go out I guess), from about 4pm-11ish pm, completely unplayable. This sudden spike during 'prime time' makes it so clear it's an ISP problem that it's just depressing. I've called multiple times and they won't even attempt to help. I've offered multiple trace routes that show countless packet loss and they don't want them. If it's not on the first 2 hops it's "not their problem." I've purchased new cables, modems and network adapters. I've even called a wireless internet company out but was unable to get a signal. Short of moving there is nothing left. Shame on these people.
Fael

Fael

Anon

Re: Comanche, OK

I got a little book in the mail about their annual meeting in May. Someone sooo needs to go create a scene =X
mallin
join:2008-04-29
Comanche, OK

mallin to Fael

Member

to Fael
Hi Fael,

I have actually seen your tracert posting on WoW technical forums. I got a call yesterday morning from a top level technical support person. He stated they have tickets in with all 3 of their upstream providers and one with Cisco. I'm still inclined to believe the problem is that Pioneer just flat hasn't purchased enough bandwidth for prime time internet use.

This technical support person said they have prioritized my ticket and are going to keep me up-to-date on things. He also stated they have some gamers on their staff who are watching what happens with my ticket. I told him that if my service improved (which of course it hasn't yet) my next step would be to contact the gamers I have identified in other areas of Pioneer's service and verify that their service had improved as well because this has become a systemic cooperative-wide issue and not just my personal service problem.

So you guys who have posted here should expect to be contacted by me if I learn something, or my service changes.

YES! Some one does need to go to the Annual meeting next Tuesday. Next week is finals week for my night class so I won't be able to go, but hopefully some of you folks can show up and rail against the machine. I fear the annual meeting is all show and no substance though, so I figure the response will be them repeating it really isn't their problem but they are researching the issue upstream....some PR'ish kind of statement like that.

P.S. Apparently the upper-level technical support people aren't watching these reviews because when I was explaining to the guy that gamers from Kingfisher to Comanche are reporting the same problem he didn't even seem to know about mover's post on here. He did acknowledge "a gamer in Kingfisher" and I'm assuming that's brianh, but may be yet another disgruntled DSL customer.

Fael
@pldi.net

Fael

Anon

Re: Comanche, OK

Yes same problem. Starts off low and after a few minutes it is up high. I also raid Hyjal and it's by far the worse zone. Disconnects almost every wave. My uncle also plays wow and lives down the road and same exact problem. He has basically given up wow at this point because of our ISP problems.

Yes please keep me updated on this thanks!
mallin
join:2008-04-29
Comanche, OK

mallin to Fael

Member

to Fael
Just wanted to state right here before any ISP person tries to say this is Blizzard's fault. You (Fael) are on a server I have never played on and I have now played on two servers in the past few months and the problem exists on both of those. There is also another Pioneer customer who has posted on the Blizzard Technical threads and he is on yet another Blizzard server. So that's at least 4 Blizzard servers.

My problems are slightly worse on the higher-population Blizzard server (which makes sense), but the same sporadic behavior exists on both the low-pop and high-pop servers - that's not Blizzard. And this is how it manifests - extremely low latency for a few minutes and then it creeps up to 200-500 ms range and then it will start intermittent periods red of 1000+ if you're not raiding. If you are raiding it goes red and you'll see 1500 and up (sky is the limit) on latency, and you'll experience disconnects. I was politely asked to leave a Mt. Hyjal raid three nights ago after I dc'd right at 30 times in an hour and half. When the trash mobs were being fault I was in constant dc's...one right after another.

I have spent a tremendous amount of money trying to make sure the problem wasn't on my side. New video card, new network card, replaced modem, bought new router, transferred character...I haven't got anything inside these walls left to do.

Fael
@pldi.net

Fael

Anon

Re: Comanche, OK

Clearly an ISP problem and not Blizzards. My internet browser moves significantly slower during prime time, and streaming video won't even...stream.
Fael

Fael to mallin

Anon

to mallin
Yeah def not a WoW issue. Streaming videos won't even....stream, during prime time.
brianh5
join:2008-04-05
Kingfisher, OK

brianh5 to mallin

Member

to mallin
I just got an e-mail from someone at Pioneer today about an hour ago asking me how the connection was this weekend. I do have to say it was the first weekend in a while that I didn't feel like cusing at the lag as it got near 9pm. Not trying to get any false hopes going but its possible they may have actually fixed this, FINALLY.

I can't believe its taken them months on end to finally get to it and that they risked ticking off so many of their customers over it while they just sat on their hands for so long, all they're doing is setting themselves up for a mass exodus when another broadband becomes available in this area, but hey, maybe the problem is finally gone for now.

I just hope it doesn't come back around for a third round. Yes, third, this is the second time I've seen the DSL quality dip in the 6 years I've had it, and both times it was a problem for more than a month. Saying that I won't be happy if it happens a third time is an understatement.
brianh5

brianh5

Member

Re: Comanche, OK

Something defiantly changed. Here's a test done to a static DSL line at my place of work that was done back on April 24th, take notice of how it routes, specifically the West Coast route:

»/lineq ··· /2376696

And now here's one I just did today, look at how drastically different the route is now:

»/lineq ··· /2380978

The one cogentco that reads red is a false reading, since the hop right after is fine. Some routers don't respond well to this test but you can tell they're working fine if the hop after has no problems.

So something has defiantly been changed. Keep your fingers crossed that this means the problem is gone for good.
mallin
join:2008-04-29
Comanche, OK

mallin

Member

Re: Comanche, OK

Thanks Brian for the update! I hope this is truly a permanent improvement. I had a voice mail and email from Pioneer this morning asking me if I had seen an improvement over the weekend. Unfortunately, I've been studying for finals and didn't get to play. My daughter played a bit last night but only solo'd so she couldn't tell me how it would be in a raid group.

I emailed Pioneer and told them first chance I get I'll get on and check things out and let them know. Here's crossing my fingers!!! And I'm sure glad to hear you've seen improvement! Step in the right direction I say.

Fael
@pldi.net

Fael to mover2k7

Anon

to mover2k7
Thurs/Fri/Sat/Sun were all very playable for the first time in months. Sat around 9 it got up to just over 300 but that is still very playable. I'm hoping it stays that way!
mallin
join:2008-04-29
Comanche, OK

mallin

Member

Re: Comanche, OK

Played a little last night, but wasn't in a raid. It got a little over 300 for a bit, but all in all it stayed green and below 300. The most noticable thing was that it seemed more "stable" - wasn't bouncing to red and then green and yellow, but just seemed to stick at around 250 ms.

I'm hoping to catch a raid soon - at 25-man will be the ultimate test. Looks like they are making progress though!
mallin

mallin

Member

Re: Comanche, OK

Sorry it has taken so long to give an update, but because of the terrible DC problems I was having on the first raid run I made with this guild, it has taken this long to get invited back to a 25-man raid. BUT, tonight I was invited and things went great. It really does appear that Pioneer fixed the problem.

I hope mover will post to let us know if things have improved on his end as well.

Thanks all for the combined effort, and thank you, Pioneer, for fixing the problem.
mover2k7
join:2007-09-06
Comanche, OK

mover2k7

Member

Re: Comanche, OK

i'll check it out this weekend, I haven't had much time to play lately

mover2k
join:2003-08-15
Comanche, OK

mover2k

Member

Re: Comanche, OK

I gotta say, it's not really any better for me. it's usually good during the day, but at night my latency is really high, especially to the west coast. unfortunately, thats where the xboxlive servers are located. i just pinged los angeles, and it was 423 ms.

Review by brianh5 See Profile

  • Location: Kingfisher, Kingfisher, OK, USA
  • Business customer Business customer
  • Cost: $80 per month
  • Telco party Pioneer Telephone Cooperative
When you call them, a human picks up the phone, no matter what day or time it is.
They seem reluctant to do anything that might have them go out and talk with another company.
Only choice I have for broadband, and I feel I'm getting stuck with bad performance.
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:

Lately, as in within recent months, the connection quality of Pioneer DSL has taken a hit, and there seems to be no acknowledgment from Pioneer of any problems at all. I have spoken with them both as a home customer using a personal DSL from my home, and a business customer using a static IP from my place of work, and there is yet to be any resolution to this problem. The infuriating issue is that I have been told by not one, but two different techs that there is "nothing they can do" if the problem isn't within their own network.

It is very possible that the problem actually isn't within their own hardware, because their own speedtest set seems to show beautiful performance. However, trace routes show that packet loss begins to happen right at or shortly after leaving their boarder router. I have provided them with this information and many speedtests from various sources, but they seem to have no interest in trusting any test other than their own and refuse to take this seriously. This is a problem that is potentially effecting all of their customers and they are sitting on it because there is no urgency from fear of losing customers, because they are the only provider in the area.

If they are indeed having issues that are beyond their own network, they should at least make an attempt to speak with the individuals who seem to be the source of the problem and try to get this multi-month issue resolved instead of dropping it with a shoulder shrug every time I call them about it.

member for 15.9 years, 22 visits, last login: 15.4 years ago
lodged 15.9 years ago


Review by mover2k See Profile

  • Location: Comanche, Stephens, OK, USA
  • Cost: $50 per month (12 month contract)
  • Install: about 3 days
  • Telco party Pioneer Telephone Cooperative
local company
inconsistent bandwidth
too much money for poor performance
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:

every night my connection becomes pretty much unusable. I'm sure it's because of all the tv programming being sent over the phone lines. I'm lucky to be able to download at 200k after 6pm. WTF??? isn't IPTV for use with FTTH? I don't think there's a fiber-optic cable in the whole freakin' pioneer service area. I cant play Halo3 because everyone in my little town is watching their crappy pioneer DTV and its sucking up all the bandwidth. I want some competition. Pioneer is the ONLY option for broadband where I live, and I pay for 3mb download. I want that 3mb ALL THE TIME!!!! AS it stands , I only get good downstream bandwidth when no one in my town is watching TV. Does this seem fair? Am I overreacting? Is there a state agency I can complain to? I have had it up to HERE!!! Thank you for letting me vent, this is a very frustrating situation.

member for 20.6 years, 589 visits, last login: 10.8 years ago
lodged 16.5 years ago


h4x0r3d
Premium Member
join:2003-04-13
Oxford, MS

h4x0r3d

Premium Member

.

yea the bbb

ptctech
@ptci.com

ptctech

Anon

"inconsistent bandwidth"

mover2k as an employee of Pioneer Telephone your complaint of slow speeds concerns us and we believe there may be an issue that we can correct. Regarding the slow down associated with the Pioneer DTV product we have designed the video system with CBR or "constant bit rate" that does not allow video to "steal" the bandwidth away from data to support video. Video is constantly present on our network and the amount of viewers will not impact the number of streams present on the core network. Any additional traffic would be from "transactions" or simply put channel change requests or VoD rentals etc. Vod has it own dedicated bandwidth outside both the video and data network and all of the transaction communication data is embedded within a dedicated circuit within the existing video stream and kept separate from our data network. Please allow us to work with you to identify why you are experiencing this slow down.

Review by wedgef5 See Profile

  • Location: Blanchard, Mcclain, OK, USA
  • Cost: $49 per month (12 month contract)
  • Install: about 7 days
  • Telco party Pioneer Telephone Cooperative
  • CLEC party: Pioneer Telephone Cooperative
Very reliable, good speed
Pretty pricey
It's the only broadband in the area
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:

Pinoeer has good speed and reliability. They are proud of their service, and their price reflects it...about $50 for 1500/256 service. We've had a few issues with their email admin, but nothing too serious...they just get a little over-zealous in blocking spam sometimes.

The order/install process was smooth. Dynamic IP via PPPoE. Don't remember the equipment now.

member for 17.7 years, driveby review (so far)
lodged 17.7 years ago







Review by Strgazr See Profile

  • Location: Blanchard, Mcclain, OK, USA
  • Cost: $49 per month (12 month contract)
  • Install: about 9 days
  • Telco party Pioneer Telephone Cooperative
  • CLEC party: Pioneer Telephone Cooperative
Easy install.
Great connection, so-so speeds, expensive.
Only choice for high speed in this area.
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:

Only one installer in my area (small town). Made appointment for the next week. Installer was right on time and very nice. Installed quickly, connected right away. Has worked great since with only two slow downs in speed, but that was during severe thunderstorms. The pricing is for DSL and ISP, the equipment is $150.00 for modem, and any filters needed and all equipment is top quality brand name. This is very comparable to what you would pay yourself at a store. I am very happy so far.

4 Years Later:

The connection is nearly perfect. I haven't found it to be down in over 2 years. The speed is usually only half the 1.5mbps is should be. But, now that cable companies have faster speeds for less than half the cost, Pioneer is falling behind the times again. There have been no improvements at all in the last 4 years, just the addition of a pricing scheme for slower speeds.

member for 22.5 years, 2439 visits, last login: 5.8 years ago
updated 18.4 years ago