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Review by alphadog 
UPDATED: 1.3 years ago
member for 7.7 years, 44 visits, last login: 1.2 years ago
 Atlantic Beach,Duval,FL
 $950 per month
 "Service, pricing/value"
 "No major hits in the bad column. Feedback is below average. Wish reliability was a touch better..."
 "Knowing what I know now, would I do it again? Yes."
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About two years ago, our SMB got its first PRI-T1 for voice/data, with a 10K minute bucket for voice. We had USLEC, Nuvox and FDN in competition. USLEC couldn't justify its egregious pricing at the time (three times FDN or Nuvox, with excessive and non-optional bundling of unnecessary services), and FDN had too many complaints from local techs I know. We decided to try Nuvox.
We have experienced some short downtimes of about 5-10 minutes about three times over our time with them on voice and data. Service has always been pretty good, except they lack 100% follow-through. It's touch and go if you get a final "all is well" from them. On the plus side, every ticket is backed by a survey that allows feedback. (Companies that never ask how well they did for you shows that they don't *really* care about service.)
The key question: Knowing what I know now, would I do it again? Yes.
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Review by mjrdude
UPDATED: 1.3 years ago
member for 5.9 years, 48 visits, last login: 85 days ago
Wichita,Sedgwick,KS
Contract price not specified.
"Fast trouble-free cutover from old provider to Nuvox"
"internet speeds seem quite a bit slower than old ISP"
"cost of package deal at around 1/2 of old"
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This review is an initial review, as our service just went live yesterday July 14 08.
So far Nuvox has done a fine job, the cut-over from the old provider to Nuvox was fast and smooth. Everything worked!
The only downside is speeds on the internet side seem slower, with download actually slower than upload, both under 1MB. We were forced to move to a new provider as Sprint Broadband Direct will not be available after July 31 08.
We have a T-1 combo package, and so far tech support has been very good.
I'll update this review once we have been live for a couple months.
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Review by Stevechris
Posted: 4.1 years ago
member for 4.4 years, 10 visits, last login: 3.4 years ago
Indianapolis,Marion,IN
$450 per month (24 month contract)
 about 45 days
 Ameritech
CLEC party: Ameritech
"Nice engineers to work with"
"Scheduling a bit confusing"
"Works and SAVES money"
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We converted old phone and seperate data in to combined service, went smoothly and cost saving was good and no service changes noticed, We have Static IP with T-1 and phone dip into T-1 but hav enot seen any slowdown, Quite happy.
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Review by jfrosch
Posted: 5.8 years ago
member for 7.1 years, 23 visits, last login: 98 days ago
Saint Peters,Saint Charles,MO
 Business customer
Contract price not specified. (36 month contract)
about 30 days
Southwestern Bell
"Good pre-sales and install support"
"None so far"
"Overall, seems like a good company to work with"
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Install kit didn't cite the required subnet mask or IPs to use for gateway, etc. Some of these were derived by trial and error because there was no Saturday (Sunday?) night installation tech available.
Download speed on T-1 seems slow, but could be the Net. I routinely see 700 kbps which is well below the rated T-1 speed.
I need to run some more tests before being certain.
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Review by jawnah
Posted: 6.6 years ago
member for 6.6 years, 5 visits, last login: 6.4 years ago
Greenville,Greenville,SC
$17 per month
"Fast and reliable"
"Great dial-up ISP"
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NuVox Communications, which has since the update of this listing, moved to Greenville, South Carolina, is the best ISP I had ever used. Their dial-up package was such a great value. At the time that I had NuVox as my ISP, I was in an area where DSL and Cable were not available. I had a dedicated phone line for dial-up internet and stayed connected to them for days on end. My top connection time was 7 days fully connected with no problems (which, if you're unaware, is almost amazingly unreal for dial-up users). I only had one outage with NuVox, which was after a large ice storm that knocked-out the telephone service in the metro Greenville area, so their dialup services were unreachable from my home. They have competant, friendly staff that are always willing to help you with your issues. I recommend this for anyone who has or wants the internet. There is no better dial-up value.
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Review by jspenceratty
Posted: 6.8 years ago
member for 6.8 years, 23 visits, last login: 6.7 years ago
Springfield,Greene,MO
Business customer
$500 per month (12 month contract)
about 30 days
"Stable connection."
"Business oriented."
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For businesses looking for a digital telephone/data connection, give Nuvox a shot.
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NuVox Communications
