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 Review by mosesr 
UPDATED: 2 days ago
member for 5.8 years, 771 visits, last login: 2 days ago
 Lake Elsinore,Riverside,CA
 $30 per month (3 month contract)
 about 4 days
 "Free Speed Increases"
 "Need to call Service Retention in order to get new promo's"
 "As cost goes down and speeds increase = Best Value!"
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01-30-06
I'm now back with Verizon DSL. The promo with Comcast has ended and the $14.95 with VOL can't be beat!
Update: 10/04/05
still with Comcast; have been on several promo's to get lower price. Comcast has done several things to remain competitive in my region by bumping up speeds, doing much better keeping service up and adding free value like software firewalls and anti-virus.
Like I said before I'm so far from Verizon's CO they really can't give me anywhere near the speed I'm getting on cable and even if Verizon FIOS was available the cost, for me, would be prohibited. Bottom line... Comcast has provided me the best service to date, I have no complaint's, really.
2nd time I have moved from Verizon DSL to Comcast Cable; reason was lack of speed from VOL due to the fact I'm to far from CO. I was paying $30 per month for 768/128 and getting much less...very poor value compared to $38 per month from Comcast with speeds 3000/256.
The bad part with Comcast is my promo price will jump to $56 per month because I don't have cable TV after 12 months. Hopefully they will offer me another promo and if not I'll be forced to go back to DSL VOL.
The other bad thing about Comcast is DNS access seems to not be nearly as solid as DSL/VOL. When accessing web pages you will get address can't be found very often and that could happen day or night but it isn't so bad that I have reported it. You can see numerous bitches about this here in the Comcast forum.
All I wanted was better speed for the $ and I'm getting that with Comcast!
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 Review by lmarisy
UPDATED: 2 days ago
member for 7.8 years, 1044 visits, last login: a few hours ago
Hialeah,Miami-Dade,FL
$60 per month
"Very fast speeds"
"Wish Blast! was available in my Area"
"I like comcast i give em a thumbs up"
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Moved to florida 3 years ago from new jersey and decided to give comcast a try, called them up and within 5 days i had the installed here to set me up, he did a nice job and gave me some RCA modem which i had up until last week when they came back and exchanged it for a motorola modem one of the black ones the rca finally went out on me, anyways 80% of the time my connection is solid and stable but when it decides to go out forget it, its out for hours it not days, all in all even though it rarely happens (with the connection that is) comcast is a good isp a bit pricey but hey they all are. im sticking with them.
Louie
UPDATE 3-01-2006
has been quite a few years now i have comcast and 3-6 modems later, (keep getting modems with issues) i finally have one thats seems to be operational enuff for me, not to the actual comcast service, to be totally honest the service isnt all that bad, WHEN IT WORKS  , i have alot of downtime here in southern florida too much for my liking but what can i do, im gonna stick with comcast and see if they get their act straight...
Louie
UPDATE 07-24-2008
Here i am in florida still!! and still with comcast HSI, have been with them ever since the AT&T Days and for the past few years i have had some minor issues with my service but all in all its been rock solid, i now have the Phone servce thru comcast which is quite good, great voice quality no downtime at all, i know alot of people have bad things to say about comcast but i honestly cannot complain, i hgive comcat 10 thumbs up for reliablity !!
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 Review by christos
UPDATED: 7 days ago
member for 6.5 years, 2411 visits, last login: a few hours ago
Bridgewater,Plymouth,MA
$33 per month (24 month contract)
about 14 days
"Always on"
"Tech support, or lack there off."
"Better than dial - up, still waiting on FIOS"
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Their tech support is not always knowledgable. Luckily I had to use them very few times. Outages have been very minimal.
DSL is not very reliable in my street, so I am stuck with them I wish Verizon would hurry up and bring FIOS to my town. All in all I feel I get a good value for my money.
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Review by viterbi
Posted: 9 days ago
member for 2.9 years, 18 visits, last login: 7 days ago
Atlanta,Dekalb,GA
$45 per month
about 65 days
"Cant think of any"
"Turned off my service because I gave the technician a bad review after he failed to show up for the installation."
"Avoid this piece of crap cable company...dont put yoursefl through this!"
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Just avoid these people all together. Even the supervisors are impossible to deal with!
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Review by pr1mo
UPDATED: 19 days ago
member for 4.7 years, 2183 visits, last login: a few hours ago
Harwood Heights,Cook,IL
$59 per month
about 5 days
"Awesome speeds, reliable connection, great support"
"Price could be a little lower"
"Best broadband connection I've ever had."
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I ordered Comcast High-Speed Internet after the ATT merger. Cable HSI + Basic Analog for $45.95 I think. Was up and live in about 5 days. Information over the phone was very helpful. Tech came out on time, set up my line and I was on. Haven't had any problems since. I've had my connection for a good year and a half. Tech gave me the RCA DCM305 cable modem. Tech made the cable length extra, extra, extra long. Awesome ISP nonetheless and I'll stick with them unless some much more superior ISP rolls around my city.
In short, haven't had any serious problems at all, maybe 1-4 short downtimes in all. I'm exceptionally satisfied with this ISP.
Also, I stated upload could be higher. With this new speed upgrade coming in the beginning months of 2005, I'll be even more ecstatic. 6.6mbit/768kbps is wonderful.
As of November 20th, 2005, I'm receiving speeds of around 8800-9300kbps download and 650-700kbps upload.
I'm more than satisfied 
UPDATE: Well, I am still with Comcast, and I have to say, it's truly been a wonderful experience. Right now I'm on the BLAST! tier, and my speeds are amazing. Download I'm averaging around 1.9MB/s - 2.4MB/s, upload is ~460KB/s.
It's been 3.5 years since my last review, and nothing has changed besides my speed upgrades. I've been more than satisfied, but like I said in my previous review, the price could be lower. During those 3.5 years as a Comcast customer, I have had 2 or 3 downtimes TOTAL, all of them surpassing no more than a full day.
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Review by verse
Posted: 19 days ago
member for 7.3 years, 95 visits, last login: 17 days ago
Fort Lauderdale,Broward,FL
Contract price not specified.
"When stable speeds are fast."
"horrible customer and technical service, They have no clue what they are doing, and always assume they are right."
"When your connection is bad expect for the issue to resolve itself may take months."
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Comcast has exceptional service, but flaws in the lack of well educated technical service. When your connection has a problem due to no sync at all meaning dead connection, well when you call you will most likely get an answer machine repeating, total wait time; "about 30 minutes"... ridiculous finally you just give up and wait for the connection to come back up. Now if you have connection issues do to packet loss and latency issues forget about it. If your a gamer you know latency is a big issue and packet loss, it causes you to lag like sheep! Anyway try talking to a tech support person on the phone, its horrible. They take you through the basic trouble shooting and then have no clue what you are talking about. They always assume they are right, and usually it sounds like a 70 year old lady reading straight out of a text book. Not only does this problem only affect your internet it also affects your on-demand and HDTV, with the images and sound always stuttering every 5 - 10 minutes. Its so annoying! Believe i'm still having problems. Too bad I can't get anything else here cause I don't want a phone line. Oh well its comcastic.
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 Review by sclement
UPDATED: 28 days ago
member for 6 years, 1021 visits, last login: 4 days ago
Spanish Fort,Baldwin,AL
$50 per month (99 month contract)
about 10 days
"Consistent but relatively slow"
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Expecting 10Kb update which will compete with cable modem speeds
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Review by dswinhart
Posted: 29 days ago
member for 5 years, 209 visits, last login: 9 days ago
Saint Paul,Dakota,MN
 Business customer
$69 per month
"NONE NONE NONE NONE"
"I pay for 4meg/400k - NEVER get close - see below today inconsistent - Terrible Support"
"As soon as Quest is here I'm back to DSL where I belong!!!!!!"
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Today is a bad day to have Comcast (happens about once a month or more)
Test Results today 9:00AM - 3:30PM (I can't get any work done so I'm shutting her down)
netAccess 473/41
speakeasy 306/34
broadstar 203/56
linkline 271/29
speakeasy (CA) 186/29
I've been a systems administrator for over 20 years. I have a very simple home/office network, Motorola SB4100 / NetGear Range Max / MAC G4 - built to to the hilt / 3 PC's none less then a P$ with 2Gig RAM - earliest OS Win 2K-Pro.
According to ComCast Support all is well on their end and it MUST be me! Have rebooted modem 5 times with as much as an hour downtime. Need I say more ???????
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 Review by bent
UPDATED: 32 days ago
member for 3.8 years, 1081 visits, last login: 2 days ago
Longmont,Boulder,CO
$55 per month
"nice and fast when it works"
"had some problems, but is ok now"
"if they can keep the 100% (or close) uptime, i'll stay"
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so i've had comcast for a while now, and i used to love it. lately, over the past month or so, the service has become very unreliable and very often super slow (i got a speed test result of 12/144 tonight! should be 3000/256, and when its working, it is.) I'm looking into my options, including wireless (i've heard good things about Mesa here in Longmont) If Comcast can't get their stuff together here, I'm gone. $55 is WAY too much to pay for speeds that are often in the 56k dial up range. I'm curious if anyone else here in Longmont CO (or elsewhere in Boulder county) is having these same problems?
update 12-23-04
so i've been having this problem intermitently for the past month or so. finaly, after having my work interupted for the god-knows-how-many-th time, i decided to call tech support and see what the problem was. the phone tech was able to ping me and duplicate the severe packet loss i was experiencing. he said that it was probably the modem, and that thwy would roll a truck to test and replace it if necessary.
that was on tues the 21st. my service call was schedualed for today from 4-6:00. after waiting for 2 hours, i called to find out where the tech was, and was told "your service call was canceled because there was a service outage in your area at the time of your complaint" no call, no show, nothing. if *I* did that at *MY* job, i'd be *FIRED* arrrggg i'm pissed. no other alternative, which makes it even worse  i have a line monitor set up so i can document these constant service outages and get some of my $55/mo back.
update 1-03-05
go figure... not a single outage or slow down since i complained and set up the line monitor. i guess they fixed what ever it was that was causing the problem.
update 1-13-05
So it's been running at 100%, no noticeable slow downs. NOW i'm getting what i'm paying for... a very fast, very reliable connection. thanks Comcast
update 2-13-05
Over the past year, I've had some intermittent speed/reliability issues, but they seem to have fixed whatever was wrong, because I am getting advertised speeds on a regular basis now. Now lets see if can stay good for more than three months at a time.
update 10-3-07
Oh. man. My connections been great for a while now, but recently went to hell, with bad packet loss on the last 2 visible hops:
»/linequality/nil/2289983
»/linequality/nil/2289987
Comcast, to their credit, has admitted they have a problem here, but so far (couple weeks) no solution. As I've said before, the speed is decent, but god damn. Seagate and IBM both have good sized offices here, and with CU right down the road, suburban Boulder county isn't exactly the sticks.
Throw some money at your network here and retain some (mostly) happy customers.
update 6-24-08
Wow. they've managed to go almost a whole year with out pissing me off bad enough to write a review. Speeds are half or less than what they should be. Tech coming on Saturday.
Followup comments:  Gryyphyn
join:2006-02-16
Royal Oak, MI
 ·Comcast
| Comcast needs some work I agree with you. I'm having similar problems, though not so bad. I'm hovering around the 300k mark right now, though I should be at 3000/150. The only time I see an improvement is if I hook a good torrent on Azureus and have time to optimize my settings for it. I've peaked at about 3114 on a bitchin torrent that had a lot of hosts to hook, but I shouldn't have to wait for a great torrent to get the speeds I need to see if I'm doing some major downloading.
My only suggestion to everyone is check your lines, both your coax and your CAT5. I was having problems initially because the crap in my walls is older than I am, and that's a feat. My CAT was impeccable but the biggest slowdown was my house lines and Comcast's repeater/amplifier. Their amp hadn't been serviced for over two years and it was 3hz off sync. Once they fixed that everybody's reception and carrier signal improved.
One last tip for all the Comcast users using Comcast cable modems: find the IP for your modem and punch it in to your favorite browser. Run through the sys settings and find the syslog whenever you have a tech come out. Show them the log, especially if it is an intermitent problem. That's how they figured out the problem with the amp and sent a line tech.
Gryyphyn, Section-9/The Wired
"What I thought I'd do was I'd pretend I was one of those deaf-mutes. That way I wouldn't have to have any more goddamn stupid useless conversations with anybody." | |
| joos
join:2008-06-26
Taunton, MA | :) the default gateway for all comcast modems is 192.168.100.1.gateways are 192.168.0.1 user/password is comcast/1234 | |
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 Review by MrFixitCT
UPDATED: 33 days ago
member for 7.6 years, 4436 visits, last login: a few hours ago
Guilford,New Haven,CT
Contract price not specified.
about 5 days
"line went live in 4 days, tech visit unnecessary"
"none so far..."
"so far so good :)"
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due to rather high, though dependable we chose to terminate or cable internet access in favor of DSL which serves our need quite well.
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