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 Review by lmarisy 
member for 12.7 years, 1469 visits, last login: 2.4 years ago
updated 3.9 years ago
 Hialeah,Miami-Dade,FL
 $60 per month "Very fast speeds" "Wish Blast! was available in my Area" "I like comcast i give em a thumbs up"
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Moved to florida 3 years ago from new jersey and decided to give comcast a try, called them up and within 5 days i had the installed here to set me up, he did a nice job and gave me some RCA modem which i had up until last week when they came back and exchanged it for a motorola modem one of the black ones the rca finally went out on me, anyways 80% of the time my connection is solid and stable but when it decides to go out forget it, its out for hours it not days, all in all even though it rarely happens (with the connection that is) comcast is a good isp a bit pricey but hey they all are. im sticking with them.
Louie
UPDATE 3-01-2006
has been quite a few years now i have comcast and 3-6 modems later, (keep getting modems with issues) i finally have one thats seems to be operational enuff for me, not to the actual comcast service, to be totally honest the service isnt all that bad, WHEN IT WORKS  , i have alot of downtime here in southern florida too much for my liking but what can i do, im gonna stick with comcast and see if they get their act straight...
Louie
UPDATE 07-24-2008
Here i am in florida still!! and still with comcast HSI, have been with them ever since the AT&T Days and for the past few years i have had some minor issues with my service but all in all its been rock solid, i now have the Phone servce thru comcast which is quite good, great voice quality no downtime at all, i know alot of people have bad things to say about comcast but i honestly cannot complain, i hgive comcat 10 thumbs up for reliablity !!
UPDATE 05-31-2009
Still with comcast and let me tell you not single issue in MONTHS!! solid as a rock, i did drop the TV/Phone service so im paying like 65 dollars a month now for 6 Megs down, still great!!!
Have a great summer everyone!!!
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 Review by richdelb
member for 10.3 years, 4435 visits, last login: a few hours ago
updated 4 years ago
- Carpentersville,Kane,IL
- $52 per month
- "High speed - Great up time"
- "VERY poor customer service"
- "Comcast is outstanding, when everything works."
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Since moving to Algonquin, Il. in April, my Comcast service has been very fast with great reliability.
Customer Service is still worst in the World. As long as you don't have a problem with your service, Comcast is great. Once you have ANY issue that needs customer service.... lots of luck.
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 Review by rockets
member for 11.1 years, 3852 visits, last login: 53 days ago
updated 4 years ago
- Plano,Collin,TX
- Contract price not specified.
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No longer with them.
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 Review by lonnyb
member for 9.3 years, 2876 visits, last login: a few hours ago
updated 4 years ago
- Elizabethtown,Hardin,KY
- $45 per month
- "this is a fast, reliable connection"
- "I really can't think of bad points."
- "It is good"
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Update 15Jun08
Smooth sailing. The connection is not in the 12 mbs as it was occasionally when the speedboost first started, but it is reliable. If I had to start with any ISP offered in this area, I would still choose Comcast.
Update 29Jun07
Comcast has speed boost in my area. What this means is speeds up to 15 megabytes for down load. It has tweaked up load to be almost always above 1 megabyte. I've noticed that speed boost doesn't always work, this could be due to an excessive number of simultaneous ongoing boosts.
Update 27nO6
Reliable connection. Bandwidth has improved. I still rate them "OK."
I have switched isp's from InsightBB to Comcast. It took forever to set up service and the first telephonic contact seemed to totally drop my account. Setting up was a breeze, though; even my home network was no problem. Comcast didn't force me to load some mysterious program on my computers. I just hooked up my router to their modem and all computers that I have started so far have worked just fine.
I have only had this connection for a few days I'll try to update this as needed.
It is now 21Apr06. The tested bandwidth has gone WAY down. I think they have over sold this node. My neighbors have hooked up to Comcast and uncovered part of my line. Both their line and part of my line have been unburied for months. Comcast must not have a good relationship with the line diggers. Other than these problems, things have been pretty good for me and my household.
It is now 24Apr09. No changes. I would rate their service as good. I have a rather odd by-the-way for you: my next door neighbor was have router problems and I was helping her and her family find a resolution. I did everything I could think of to help to no avail. I finally called Comcast to discover that my neighbor had chosen a service so low that Comcast blocks the use of any router. That seems strange to me. It seems that should be the prerogative of the customer - to use a router or not. If the bandwidth prevents effective use of a router, so-be-it; let the customer figure that out by performance issues.
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 Review by nozero
member for 13.3 years, 4497 visits, last login: 31 days ago
updated 4.2 years ago
- InnerSanctum
- Contract price not specified.
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.
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Review by losher
member for 10.5 years, 54 visits, last login: 2.1 years ago
updated 4.4 years ago
- San Jose,Santa Clara,CA
- $49 per month
- (month by month)
 about 7 days- "Speed as promised, uptime & latency seem good."
- "No linux support, no home routers, no P2P seeding, no hi volume downloads"
- "Fast and reliable for casual browsing/downloading"
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I was a former Speakeasy customer who could never get good DSL download speeds due to my distance from the CO (14,400 ft., downloads ~40kbytes/sec). When AT&T finally made cable available in my area (95125) I switched and was able to get ~200kbytes/sec. on downloads, also faster upload, for much less money with AT&T than was possible with Speakeasy. Reliability seems comparable between the two. The other reason I left Speakeasy was their change to metered news service (AT&T news service is currently unmetered, though retention/completion is poor).
The AT&T installation experience was mediocre, they did call to confirm the appt. and did show up on time. The engineer was friendly but took one look at my dual-boot windows/linux box and wouldn't touch it, citing liability issues due to the dual boot, but that suited me fine, since I never run windows. He left the newly installed modem lying on its side with the vents blocked by carpeting - luckily I discovered this before the modem overheated. The cable modem is on the wall on the opposite side of the room from my PC, so I had to run my own cable under the carpet to make the connection reach my pc since the technician said "Sorry, we don't run cables under carpet or around baseboard".
Funny, AT&T were happy enough to run cable under my carpet when their digital cable box needed to be able to phone home to charge me for pay-per-view movies.
AT&T doesn't support Linux and frowns on multiple computers being connected. To get set up, I had to install their software on a windows system, register it to get the connection up, then spoof the PC mac address on my Linksys BEFSR41 router to set up my home network to be as it was with Speakeasy. The windows installation software they provide seemed somewhat flaky- I had at least one BSOD during setup. Lastly, I also had to set up a (free) account with a dynamic DNS provider to map the dhcp ip address that AT&T allocates. The address, though dynamic, hasn't changed since it was first assigned (and the dhcp lease period is 3 days).
I called AT&T support once (forgot my password) and was able to use their instant chat system. Beats waiting on hold for 20 minutes, which happened to me before using Speakeasy.
Their email system seems adequate, but I don't use it as my primary email account. Their web site seems slow.
Due to an AT&T promotion, the price was pretty *unbeatable*: free installation, $19.99/mo. for the first 6 months, plus a $50 gift coupon to Albertsons (Albertsons represents a new low in supermarkets, but that's another discussion entirely), $49.99/mo. thereafter, plus unlimited downloading from their (admittedly fairly crummy) newserver, which stocks at least some of the newsgroups I'm interested in. I supplement with an Easynews subscription, just as I did when I was with Speakeasy.
I guess after having spent a fortune wiring the neighborhood for cable internet AT&T are now desperate to get people to buy service. I was paying Speakeasy ~ $60.00/mo. previously for a much slower connection.
Update 03/16/03: I finally traced the pauses I was seeing to my Linksys BEFSR41. Upgrading its firmware helped a bit, but I finally gave up on the Linksys and ran dhcp+iptables from my llnux box which proved the linksys was the problem, so I scrapped the linksys and switched to an SMC Barricade SMC7004VBR and connections now appear to be rock solid.
Even though AT&T is becoming Comcast and apparently the news server arrangements are going to change. I'm currently getting ~178 kbytes/s down and ~24 kbytes/s up, so I'm really glad I switched, overall.
Update 08/16/07: Comcast has complained that I download too much (200GB) threatening to cancel my account (though they haven't actually done so) and has also started severely throttling P2P uploads, regardless of content, which is annoying enough that I might change provider. I finally changed to a Linksys WRT54G v3 but had to use openwrt firmware to get P2P to work properly.
Update: 12/15/08: Comcast has been throttling p2p for years and lying about it, and they've cancelled their news service. Despite this, due to powerboost, overall download speeds are
lightning fast (500kb/s) for small downloads and level off to about 250kbs for long ones, so they're still the fastest game in town unless you have fiber available. They're not particularly
cheap though...
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 Review by joetaxpayer
member for 11.7 years, 2817 visits, last login: 30 days ago
updated 4.5 years ago
- Sudbury,Middlesex,MA
- $55 per month
- about 60 days
- "reasonable price"
- "speed now pretty solid"
- "overall, no complaints"
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Service has been consistent for some time now.
No complaints here.
Joe
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Review by pules
member for 12.3 years, 1851 visits, last login: 2.4 years ago
updated 4.6 years ago
- Los Angeles,Los Angeles,CA
- $49 per month
- "10/1at $49 a month!!! good stuff"
- "not too many"
- "fast connection, very good service"
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I've been on AT&T cable modem high speed internet for almost 2 1/2 years now (I was on the MediaOne network, now its all attbi, i guess)
I paid $45 a month for 1500 kbps down and 300 kbps up, now that has been changed to 1800/300. I'm running windows XP, fully tweaked, i can get my cap and beyound. I really love both my connection and my computer. My computer is also my gateway to my LAN. So i have 2 other computers connecting to the internet at faster-then T-1 speeds.
The connection for the most part is fast and up. But sometimes I would lose connection for no reason. Had their tech come out to my apt and after 3 tries they finally changed my cable to the main connection. No more problems. about two weeks ago, there was a routing issue that most Los Angeles users were experiencing. That's been taking care of.
For your info here are my connect tests:
2003-02-16 19:38:05 Speed test (la) 1664/290 kbps
2003-02-15 20:28:46 Speed test (la) 1822/274 kbps
2003-02-15 03:22:08 Speed test (la) 1713/289 kbps
2003-02-11 01:42:01 Speed test (la) 1647/289 kbps
2003-02-08 02:37:04 Speed test (la) 1672/288 kbps
2003-02-06 00:58:29 Speed test (la) 1621/289 kbps
2003-02-05 01:45:53 Speed test (la) 1647/242 kbps
2003-02-03 13:54:48 Speed test (la) 1852/295 kbps
2003-02-02 15:55:54 Speed test (la) 995/90 kbps
2003-02-01 00:56:46 Speed test (la) 1834/236 kbps
2003-01-26 15:55:45 Speed test (la) 1672/263 kbps
2003-01-25 01:24:05 Speed test (la) 1746/266 kbps
2003-01-19 23:33:38 Speed test (la) 1691/288 kbps
2003-01-19 21:48:00 Speed test (la) 1687/191 kbps
2003-01-18 01:40:22 Speed test (la) 1255/289 kbps
2002-12-23 10:29:16 Speed test (ec) 1669/270 kbps
2002-11-29 21:25:31 Speed test (la) 1379/288 kbps
tracert www.dslreports.com
Tracing route to dslreports.com [209.123.109.175]
over a maximum of 30 hops:
1 * * * Request timed out.
2 9 ms 6 ms 7 ms bar01-p2-1.lsanhe5.ca.attbb.net [24.130.0.21]
3 15 ms 10 ms 13 ms bar01-d4-0.lsanhe4.ca.attbb.net [24.130.2.243]
4 14 ms 28 ms 8 ms bic01-p2-0.lsanhe3.ca.attbb.net [24.130.0.193]
5 7 ms 8 ms 7 ms 12.119.9.5
6 10 ms 12 ms 9 ms tbr2-p012702.la2ca.ip.att.net [12.123.199.241]
7 * * * Request timed out.
8 55 ms 70 ms 60 ms tbr2-p013701.cgcil.ip.att.net [12.122.10.9]
9 72 ms 67 ms 57 ms tbr1-p012501.cgcil.ip.att.net [12.122.9.133]
10 89 ms 77 ms 74 ms tbr1-p012101.n54ny.ip.att.net [12.122.10.49]
11 79 ms 103 ms 75 ms gar1-p3100.nwrnj.ip.att.net [12.123.214.181]
12 85 ms 82 ms 82 ms 12.119.140.30
13 96 ms 90 ms 84 ms 1189.at-0-1-0.gbr1.oct.nac.net [209.123.11.69]
14 80 ms 82 ms 77 ms 0095.gi-1-1.msfc1.oct.nac.net [64.21.102.2]
15 88 ms 86 ms 88 ms www.dslreports.com [209.123.109.175]
Trace complete.
as you can see I'm only 12 hops away from the internet.
Over all, i love my connection. The only thing i can ask more is to get Optonline speeds and prices
I hope this helps out.
Update 10/1/07
So I'm Time Warner now and I must say wow the connection at 10/1 is freaken fast. But it's weired sometimes. Sometimes I'm downloading super fast and sometimes it LAGs. Something interesting i'm seeing now....8d/almost 2u....what's going on?
Update 2/8/08
Service is still going strong. For $50 a month, I'm getting their 10d/1u service which is working out great.
Update 10/1/08
I'm very satisfied with my Time Warner internet service. Other than the couple modem/router reboots (which can only be a router issue) I haven't had any downtimes. With my current 10d/1u, I'm VPN-ed, talking on my ViaTalk VOIP and have plenty bandwidth to stream music and download stuff. The concept of bigger is better definitely applies to internet pipes.
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 Review by backfeed
member for 10.4 years, 2945 visits, last login: a few hours ago
updated 4.7 years ago
- Peru,Miami,IN
- $45 per month
- about 3 days
- "Speedy and reliable"
- "Hmmm....nothing right now"
- "Comcast does it right here."
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It has been a while since I have updated the review. I still cannot complain. The usage caps have been announced at 250 Gb...I average about 30-40 Gig a month so I have some room to grow my usage. Powerboost works as advertised. Comcast gets a lot of bad press on this site and while I am sure there are real issues, I can not complain about the service here.
Arriss modem (digital voice), Linksys router with Tomato firmware.
Speed test tonight (with powerboost)
28 Meg down 2.54 up
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Review by Boraxo
member for 8.2 years, 8 visits, last login: 4.7 years ago
updated 4.7 years ago
- San Ramon,Contra Costa,CA
- $30 per month
- about 1 days
- "Fast appointment, fast install, everything works great"
- "Took 1 hour to order by phone"
- "Kicks butt over competition, well worth the price"
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Had Comcast in SF, decided to order when I moved to the 'burbs.
It was a hassle free experience. Ordered Wednesday, installed Thursday. Tech was quite friendly, got everything working quickly, was up and running instantly with no wifi connection problems. Comcast is the best. Highly recommend. No way I would go back to DSL.
I ordered 6MB as part of "double play" package. Was supposed to cost $66/mo for cable and internet, but the CSR said the price had dropped to $60/month (guaranteed for 12mo). The teaser promos are cheaper for the first 6 mo. ($29/mo) but then increases to $42/mo. just for internet. Skip the "triple play" package as you can get local telephone service far cheaper than $33/mo.
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