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8000/1500 WebSTAR DPC2100R2 I have been a subscriber since late 2001. I never liked DSL and Cable was the only other choice in my area at the time. I have had the $49.99/mo. package since day one started out at 3Mb in 2001 and they upgraded it to 6Mb sometime around 2003 -2004 and as of 2006 it has been upgraded to 8Mb w/12Mb Powerboost for big downloads. The install was extremely fast and easy since I already had Cable for my TV took about 10-15min before it was online. member for 20.9 years, 124 visits, last login: 10.5 years ago updated 16 years ago
I am moving my ATTBI account across town. Went to the local ATT Cable office and ordered the service. When I asked for Internet as well I got a quick "we don't do that...they don't tell us anything"..."call the 800 number". I called the 800 number and the rep was competent, but he said he had to cancel the original provisioning order for the TV side and re-provision it as a TV/Internet install which changed the install date/time. But the date offered was acceptable. He offered cable telephony service, but to be honest, it cost more than a AT&T cell phone would, so I asked him "why would I consider it if it cost more than AT&T Digital One Rate?" He withdrew the offer and apologized. They recommended that I discontinue my old ATTBI account and open a new one. ATTBI recently merged TV and Internet billing and without my permission merged my internet account with my fathers TV account. Despite 2 notes on the account not to do so, they did anyway and they cannot seperate them. I thought this wouldn't be a big deal I will just have tech support move the email over. (Read on!) The installers arrived at 1:45pm (they were scheduled between 1-5pm). A quality note, they slipped on carpet covers on their shoes so they would not soil the carpet. A small but nice touch. I requested cable drops in three rooms and it was a professional installation. The only issue was my port outside was not labelled so they had to use the locator to find it. They used an RCA cable modem and the installer placed filters on the 2 other drops to keep out modem interference on the TV's. Another nice touch. Here is where it gets interesting. They are no longer using the ATTBI provisioning method, but using COMCAST software based provisioning tool. This requires a software install on at least one PC (I have several) so the Comcast software can complete the provisioning and account setup. The software from Comcast bombed when requesting the email address, first it said it wasn't available then it hard failed when i entered a second choice. Restarted the PC and ran the software again and it said that the provisioning was offline and not available. The tech downloaded a newer version of the software and this time it worked and in fact the original email address took. However, they are no longer using the ATTBI.COM domain now, they are using the COMCAST.NET domain for email accounts. My old account (that I have to cancel) is on the ATTBI.COM domain. The tech was not confident that they could xfer my old account over. I have yet to confront a tech support person on that...wish me luck! The performance was great. I figured it might be as I decreased my distance to the head end by nearly 3 miles. Per this site roughtly 1.7Mbps download. I know cable is not as distance sensitive, but I was curious. Still DHCP, still rated at 1.5Mbps. Just beware ATTBI customers....COMCAST is closer than you think!! The tech said ATT branding will be gone in Feb. 03. Wow, have I been on this long? Update (7/2/2007) Been on ATTBI now Comcast for 7 years! A few hiccups here and there, but it works. Would like more speed for the dollar however. (1/28/2008) 8 years on the service now. 6Mbps now. (was 1.5Mbps at the beginning, way back). The Speed Boost kicks in now and then, but not really effective for day to day activity. For what I pay, this should be 10Mbps w/o boosting. member for 23.6 years, 1600 visits, last login: 9.3 years ago updated 16.1 years ago
ISP Only 6000/400 09/2005 installed WebSTAR DPC2100R2 They did credit me a month and a half service for downtime problem some months ago. member for 17.1 years, 6 visits, last login: 16.1 years ago lodged 16.1 years ago
My Comcast connection has been rock solid, and you can't beat the speed (8mbs down), in my area. I don't use bit-torrent, so no problems there. Overall, I'm pretty much satisfied. member for 24.2 years, 3527 visits, last login: 10 days ago updated 16.2 years ago
update 12/29/07 still rocking service had a couple of modems go bad but the replace real quick with min down time finaly got the word the ATTbroadband was avalable in are area . called was told that it would be about 15 day because they had just brought this area online and there was a backlog of installs was giveing 16 AUG 2002 as my install date between 1:00 pm and 5:00 got home early had a call on the ansewer machine from the install tech asking if he could come and do the install now this was 12:00 returned his call he was right there was there 1.5 hours replace old lins from pole and had me up and running . the installer was good and fast even help an customer from a few days ago by phone . i think that is great customer service 1500 DL 256 UPL speeds received as told\ update 08/08/03 service has been great since install .dl 1800 upl 280 all the time only had 1 service outage since install but that was a city wide poweroutage other than that service is great UPDATE 12/19/04 They up the standard speed to 3.0MB then i up it to 4.0 -384 still going strong final had the RCA modem die and they replaced with a webstar so far so good update 7/26/05 upgraded to the 6.0 MB 768 and replaceed the webstar with a SB5100 but since we are an old ATT area the SB5100 did not work went in to local office picked up a TJ715x works like a champ and speed are constant 6200mb 720 Kb real happy with the service member for 21.4 years, 2942 visits, last login: 1.1 years ago updated 16.2 years ago
December 2007. I decided that I should write something after getting hounded by the "system" to do a review. SNET..SBC..ATT has been great no problem. I’m still on the Pro tier and paying ~$25. January 05 - Switch to SBC Yahoo from Comcast because I wanted to cut some of my cost, didn't really need the speed of Comcast. I’m happy with SBC DSL so far. 03/19/04 Well, Comcast upgrade speeds in December so now I'm getting 3400/244 consistently. Can't really complain about the service, it fast and reliable. Even though I'll never hit it I got to say that I'm a little concern about Comcast "hidden caps". 9/12/03 A little over a year with service. Started with ATTBI then they were bough out by Comcast. I have not seen any difference in service. Still good, no complaints, email address switchover went smooth. Speed testing consistent 2 ~1750 / 240 Scheduled installation was 9 day after I order the service. Tech came on time, was very professional. Setup modem (which I am renting @ $3 /month), installed splitter / filter on outside wall of house where existing splitter were. I had already installed the cable line myself a few years back when I finished my basement, so the tech did not run any cable lines. He check signal strength and line quality, explained what he did to my wife ( i was at work at the time, so all this information on the installation is provided by my wife) and left an installation CD with her. When I got home, i popped the CD into the computer, answered the questions and approx 30 minutes later was up and running. That was a little under a month ago and I have been running without any problems. My speeds have been very consistent at 1440 down and 230 up. I have had no disconnects that I am aware of. Bottom line is that the service has been very good. Here’s the spec: 1500/256 speed, dynamic IP cable connection. Paying $42.95 per month for service and $3 per month modem rental = $45.95 The modem is a Motorola Surfboard 4100 My computer equipment is a Dell Dimension 4100 1Ghz, 256M RAM with a Netgear FA311 NIC. For the first two weeks the modem was connected directly to the NIC in the computer. Now I have a Linksys BEFSR41 router in place between the modem and computer. Update 12/20/02 Well, I have had this service for four months and a got to say that I'm really happy with it. Only had one outage as far as I can tell and I just cycled my modem and everything was ok. On top of this good service, they just increased our download cap from 1500 to 1800. I'm now test out at around 1780 / 245. I'm very happy! 3/1/03 Switch over to Comcast is/was seamless. Only problem is that I will have to switch to a new email domain (from attbi.com to comcast.net). They will be forwarding all email sent to the attbi domain to my new address thru December 04. This should be enough time. member for 22 years, 8101 visits, last login: a few hours ago updated 16.2 years ago
I have had Comcast for about 2 months now, and it's still running strong. I'm so happy that Comcast upgraded all the lines in the Chicago area. The connection has never once dropped, even at peak hours now I still download at about 3.2Mbps. A lot of times when the power goes out in my area, I fire up the generator and I'm able to get on the net. The one thing I am a little upset about is the upload. I have buddies that have the SBC 1.5Mbps/384Kbps package. The upload is awsome! I wonder why Comcast isn't offering that for the 3Mbps customers? Not to mention the upload is always bouncing around. It never really sticks around 256K. It almost always drops to about 215K. I would like to upgrade to Comcast's 4Mbps/384Kbps package, but I don't need 4M downloading. I need a good upload because I am a webmaster for many clients. If DSL was in my area I would switch for this reason alone. Other then that, Comcast seems to really have there stuff together in my area. I wish it were the same for everyone else. Updated 1/21/05 Connection is up and still running strong, I've had this service since July and it still have failed to ever drop. Pings are always around 50ms. My speeds are still aroung 3.3Mbps/256Kbps. I can hardley wait untill they upgrade again in March. But I'm still a little upset about the monthly. It goes down if you buy T.V. service, I feel like I'm being robbed. But I still can't get over the fact that it has never gone down so it rocks!! Updated 2/24/05 Well Comcast has pulled threw again. I got my free upgrade! »/speed ··· 09307260 The improvement in the upload speed is unbelievable. After this one upgrade alone I really don't feel like I'm being robbed for 4Mbps. It's a lot of bandwidth and a lot of ISP's don't offer it. And still it remains that the connection has never dropped or been down. I hope to continue this winning streak of broadband in my home. Updated 4/9/05 Well on 4/7/05 I had my first outage. It was the nationwide DNS issue. My internet was out for about 2 hrs. Not too bad, I can live without internet for a few hours . And I found out to my stupidity that I'm currently paying $65/month for service and all's you need to do is order basic TV service and your monthly goes down to $45/month. That is definently robbery to charge more for internet because you don't have TV. But another thing is after I had the upgrade is my signal levels dropped dramiticly, when it's 70 degrees out im at -15db. So I'll have a tech come out pretty soon. Update 11/19/07 I moved and hopped to DSL service. Comcast keeps jacking up their prices so AT&T just seemed like a better deal since it is available where I moved. member for 19.8 years, 2385 visits, last login: 5.6 years ago updated 16.2 years ago
I've got 8 Mbps down and 768 kbps upload. I actually get about 6.5 down and 698 upload. I think they're the best choice for residential broadband around here, but I wish the upload cap would go higher. I game on XBOX 360 and upload is very important. member for 23.6 years, 886 visits, last login: 37 days ago updated 16.3 years ago
Have been having same billing problem since service started. moved in Feb 2005. I wanted to have two additional jacks installed for internet & another cable TV. FST came out and did everything but install two additional jacks. I was charged 166.70 for him to do nothing. I disputed this amount for 3 months before another FST came out and confirmed that no work was done. They then credited back the 166 but didn't want to credit back the bounce check fees I received because they overcharged me. It is now Nov and still dealing with issue. My service was disconnected 6 times in Oct because of the "past due balance" (bounce check fee) after one person would say the money would be credited but it was never done. I am literally calling every week to have the service turned back on. Always having to deal with someone with an attitude as if its my fault their agent lied,.. as if its my fault they overcharged me. Even their corporate office doesn't help. I have filed a complaint with the better business bureau and now they are going to put the credit on but don't want to do anything for the Oct bill since it was off half the month. Thinking everything was finally over tried to move service to new address and was told I would have to pay the past due balance so I'm back to square one. member for 18.3 years, 7 visits, last login: 15.6 years ago updated 16.3 years ago
Now, this is a story all about how My life got flipped-turned upside down And I liked to take a minute Just sit right there I'll tell you how I became the prince of a town called Bel Air In west Philadelphia born and raised On the playground was where I spent most of my days Chillin' out maxin' relaxin' all cool And all shootin some b-ball outside of the school When a couple of guys Who were up to no good Startin makin trouble in my neighborhood I got in one lil fight and my mom got scared She said 'You're movin' with your auntie and uncle in bel Air' I begged and pleaded with her day after day But she packed my suite case and send me on my way She gave me a kiss and then she gave me my ticket. I put my walkman on and said, 'I might as well kick it'. First class, yo this is bad Drinking orang juice out of a champagne glass. Is this what the people of Bel-Air Living like? Hmmmmm this might be alright. But wait I hear the pricey booze, wine all that Is Bel-Air the type of place they send this cool cat? I don't think sow I'll see when I get there I hope they're prepared for the prince of Bel-Air Well, the plane landed and when I came out There was a dude who looked like a cop and yelled my name out I ain't trying to get arrested I just got here I sprang with the quickness like lightening, disappeared I whistled for a cab and when it came near The license plate said fresh and it had dice in the mirror If anything I can say this cab is rare But I thought 'Now forget it' - 'Yo homes to Bel Air' I pulled up to the house about 7 or 8 And I yelled to the cabbie 'Yo homes smell ya later' I looked at my kingdom I was finally there To sit on my throne as the Prince of Bel Air member for 23.2 years, 1645 visits, last login: 12.6 years ago lodged 16.3 years ago |