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 Review by laprjns 
UPDATED: 1.9 years ago
member for 7.7 years, 2929 visits, last login: a few hours ago
 Ellington,Tolland,CT
 $25 per month (12 month contract)
 about 7 days
 "Good stable speed once tweaked, excellent support in the SBC Northeast forum"
 "SNET , SBC, ATT What's it going to be tomorrrow?"
 "Steady, solid performace"
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December 2007. I decided that I should write something after getting hounded by the "system" to do a review. SNET..SBC..ATT has been great no problem. I’m still on the Pro tier and paying ~$25.
January 05 - Switch to SBC Yahoo from Comcast because I wanted to cut some of my cost, didn't really need the speed of Comcast. I’m happy with SBC DSL so far.
03/19/04 Well, Comcast upgrade speeds in December so now I'm getting 3400/244 consistently. Can't really complain about the service, it fast and reliable. Even though I'll never hit it I got to say that I'm a little concern about Comcast "hidden caps".
9/12/03 A little over a year with service. Started with ATTBI then they were bough out by Comcast. I have not seen any difference in service. Still good, no complaints, email address switchover went smooth. Speed testing consistent 2 ~1750 / 240
Scheduled installation was 9 day after I order the service. Tech came on time, was very professional. Setup modem (which I am renting @ $3 /month), installed splitter / filter on outside wall of house where existing splitter were. I had already installed the cable line myself a few years back when I finished my basement, so the tech did not run any cable lines. He check signal strength and line quality, explained what he did to my wife ( i was at work at the time, so all this information on the installation is provided by my wife) and left an installation CD with her. When I got home, i popped the CD into the computer, answered the questions and approx 30 minutes later was up and running.
That was a little under a month ago and I have been running without any problems. My speeds have been very consistent at 1440 down and 230 up. I have had no disconnects that I am aware of. Bottom line is that the service has been very good.
Here’s the spec:
1500/256 speed, dynamic IP cable connection.
Paying $42.95 per month for service and $3 per month modem rental = $45.95
The modem is a Motorola Surfboard 4100
My computer equipment is a Dell Dimension 4100 1Ghz, 256M RAM with a Netgear FA311 NIC.
For the first two weeks the modem was connected directly to the NIC in the computer. Now I have a Linksys BEFSR41 router in place between the modem and computer.
Update 12/20/02
Well, I have had this service for four months and a got to say that I'm really happy with it. Only had one outage as far as I can tell and I just cycled my modem and everything was ok. On top of this good service, they just increased our download cap from 1500 to 1800. I'm now test out at around 1780 / 245. I'm very happy!
3/1/03 Switch over to Comcast is/was seamless. Only problem is that I will have to switch to a new email domain (from attbi.com to comcast.net). They will be forwarding all email sent to the attbi domain to my new address thru December 04. This should be enough time.
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 Review by Clever_Proxy
UPDATED: 1.9 years ago
member for 5.5 years, 328 visits, last login: a few hours ago
Crete,Will,IL
$45 per month
about 16 days
"Great Connection, Low Ping"
"Long Install, Pricey, terrible installers"
"Surprisingly good connection for Cable"
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I have had Comcast for about 2 months now, and it's still running strong. I'm so happy that Comcast upgraded all the lines in the Chicago area. The connection has never once dropped, even at peak hours now I still download at about 3.2Mbps. A lot of times when the power goes out in my area, I fire up the generator and I'm able to get on the net. The one thing I am a little upset about is the upload. I have buddies that have the SBC 1.5Mbps/384Kbps package. The upload is awsome! I wonder why Comcast isn't offering that for the 3Mbps customers? Not to mention the upload is always bouncing around. It never really sticks around 256K. It almost always drops to about 215K. I would like to upgrade to Comcast's 4Mbps/384Kbps package, but I don't need 4M downloading. I need a good upload because I am a webmaster for many clients. If DSL was in my area I would switch for this reason alone. Other then that, Comcast seems to really have there stuff together in my area. I wish it were the same for everyone else.
Updated 1/21/05
Connection is up and still running strong, I've had this service since July and it still have failed to ever drop. Pings are always around 50ms. My speeds are still aroung 3.3Mbps/256Kbps. I can hardley wait untill they upgrade again in March. But I'm still a little upset about the monthly. It goes down if you buy T.V. service, I feel like I'm being robbed. But I still can't get over the fact that it has never gone down so it rocks!!
Updated 2/24/05
Well Comcast has pulled threw again. I got my free upgrade! »/speedtests/41···09307260
The improvement in the upload speed is unbelievable. After this one upgrade alone I really don't feel like I'm being robbed for 4Mbps. It's a lot of bandwidth and a lot of ISP's don't offer it. And still it remains that the connection has never dropped or been down. I hope to continue this winning streak of broadband in my home.
Updated 4/9/05
Well on 4/7/05 I had my first outage. It was the nationwide DNS issue. My internet was out for about 2 hrs. Not too bad, I can live without internet for a few hours  . And I found out to my stupidity that I'm currently paying $65/month for service and all's you need to do is order basic TV service and your monthly goes down to $45/month. That is definently robbery to charge more for internet because you don't have TV. But another thing is after I had the upgrade is my signal levels dropped dramiticly, when it's 70 degrees out im at -15db. So I'll have a tech come out pretty soon.
Update 11/19/07
I moved and hopped to DSL service. Comcast keeps jacking up their prices so AT&T just seemed like a better deal since it is available where I moved.
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 Review by ViroGen
UPDATED: 1.9 years ago
member for 9.4 years, 202 visits, last login: 64 days ago
Issaquah,King,WA
$56 per month (12 month contract)
"No longer use.."
"No longer use.."
"No longer use.."
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My Other Reviews ·TDS
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Review by drugrep
UPDATED: 1.9 years ago
member for 9.3 years, 794 visits, last login: 40 days ago
Woodridge,Dupage,IL
$52 per month
"Connection is pretty solid"
"Still need more upload for XBOX Live, Download not near 8 Mbps"
"Great plan, but an ISP with higher upload speed will get me to switch."
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I've got 8 Mbps down and 768 kbps upload.
I actually get about 6.5 down and 698 upload.
I think they're the best choice for residential broadband around here, but I wish the upload cap would go higher. I game on XBOX 360 and upload is very important.
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Review by Hesher
UPDATED: 1.9 years ago
member for 7.1 years, 1971 visits, last login: a few hours ago
Sycamore,Dekalb,IL
$45 per month
"Always up, No contract"
"Tech support, speeds vary, Only option in town, price increasing"
"Can't live without it anymore, wish the price was less."
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I've been signed up for about nine months now and in all, I would have to say it is pretty good. I'm glad that I rarely need tech support because in the begining, I had some problems with connectivity and the customer service was a nightmare.
I signed up through a promotion and was supposed to get a call with-in 24 hours to set up an installation time. After four days, I called back and they said they would be setting it up within another 48 hours. After another week, I ended up having to sign up again.
When the installation finally did happen, the person that came out was very helpful.
As I said earlier, I never have any down time and although my speeds are not always consistant, they are still pretty good. I would have to say since I signed up, my average speeds are about 1200-1400 down and 200 up. I do however go months at a time with a full 1800 down/256 up. My average pings are right around 50-70.
I don't know how I ever lived with dial-up.
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 Review by abediz
UPDATED: 1.9 years ago
member for 7.8 years, 416 visits, last login: 252 days ago
Chicago,Cook,IL
$57 per month
about 10 days
"during off peak it is fast! DHCP IPs stay for months or even years."
"Occaisional interruptions and outages (1-3 a year)"
"Great Speed, Stiff Price"
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I ordered 1500/150 from comcast but over the years they have upgraded to 6000/400 which is sweet. To local servers I sometimes get up to 12,000 down.
Occasional outages at local nodes and such, but I assume that is normal with everyone. Lately it seems comcast oversells the network in Chicago and speeds suck at peak times. They react to this overselling or customers cancel and it returns to normal. That whole process can take 1-3 months and can be very disruptive during that period.
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Review by krystmas
UPDATED: 2 years ago
member for 4 years, 7 visits, last login: 1.3 years ago
Stone Mountain,Dekalb,GA
$121 per month
about 12 days
"great service, no downtimes."
"costs too much because of monopoly. customer service sucks"
"don't ever have billing problems. will never get resolved."
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Have been having same billing problem since service started. moved in Feb 2005. I wanted to have two additional jacks installed for internet & another cable TV. FST came out and did everything but install two additional jacks. I was charged 166.70 for him to do nothing. I disputed this amount for 3 months before another FST came out and confirmed that no work was done. They then credited back the 166 but didn't want to credit back the bounce check fees I received because they overcharged me. It is now Nov and still dealing with issue. My service was disconnected 6 times in Oct because of the "past due balance" (bounce check fee) after one person would say the money would be credited but it was never done. I am literally calling every week to have the service turned back on. Always having to deal with someone with an attitude as if its my fault their agent lied,.. as if its my fault they overcharged me. Even their corporate office doesn't help. I have filed a complaint with the better business bureau and now they are going to put the credit on but don't want to do anything for the Oct bill since it was off half the month. Thinking everything was finally over tried to move service to new address and was told I would have to pay the past due balance so I'm back to square one.
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Review by Bass2nv
Posted: 2 years ago
member for 8.8 years, 1644 visits, last login: 312 days ago
Wyoming,Kent,MI
$55 per month
about 3 days
"Good speed (when not being disconnected and ran around for over 2 months)."
"Horrible Tech support"
"It's good when working"
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Now, this is a story all about how
My life got flipped-turned upside down
And I liked to take a minute
Just sit right there
I'll tell you how I became the prince of a town called Bel Air
In west Philadelphia born and raised
On the playground was where I spent most of my days
Chillin' out maxin' relaxin' all cool
And all shootin some b-ball outside of the school
When a couple of guys
Who were up to no good
Startin makin trouble in my neighborhood
I got in one lil fight and my mom got scared
She said 'You're movin' with your auntie and uncle in bel Air'
I begged and pleaded with her day after day
But she packed my suite case and send me on my way
She gave me a kiss and then she gave me my ticket.
I put my walkman on and said, 'I might as well kick it'.
First class, yo this is bad
Drinking orang juice out of a champagne glass.
Is this what the people of Bel-Air Living like?
Hmmmmm this might be alright.
But wait I hear the pricey booze, wine all that
Is Bel-Air the type of place they send this cool cat?
I don't think sow
I'll see when I get there
I hope they're prepared for the prince of Bel-Air
Well, the plane landed and when I came out
There was a dude who looked like a cop and yelled my name out
I ain't trying to get arrested
I just got here
I sprang with the quickness like lightening, disappeared
I whistled for a cab and when it came near
The license plate said fresh and it had dice in the mirror
If anything I can say this cab is rare
But I thought 'Now forget it' - 'Yo homes to Bel Air'
I pulled up to the house about 7 or 8
And I yelled to the cabbie 'Yo homes smell ya later'
I looked at my kingdom
I was finally there
To sit on my throne as the Prince of Bel Air
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Review by BosstonesOwn
UPDATED: 2 years ago
member for 6.9 years, 2464 visits, last login: a few hours ago
Everett,Middlesex,MA
$68 per month
about 2 days
"The pings during the day"
"Pricing If you don't have cable tv"
"Has issues , but seems to be getting better"
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Has trouble sometimes but being a monopoly to our area we sort of expect it.
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Review by jpsga
UPDATED: 2 years ago
member for 8.7 years, 933 visits, last login: 23 days ago
Atlanta,Dekalb,GA
$46 per month
"No problems, Very fast"
"Charge for the MODEM"
"Best available."
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Comcast reduced the modem charge, they doubled the d/l speed and they work with every on security matters. They support my LAN.
Oct. 2004: Down load speeds have been reduced by 20%.
March 2007-Down load speeds now very fast.
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Comcast Formerly ATT Broadband
(22)
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In the rare instantance that I need Tech Support it has been fast accurate and professional. Communications with their people are good and they stay with you until resolution. The local folks work local problems with dispatch. It is my second 'most reliable' utility. And, like a good wine, they get better with age. Thabk you comcast!!