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 Review by Mortis 
UPDATED: a few hours ago
member for 6.4 years, 2510 visits, last login: a few hours ago
 Clearlake,Lake,CA
 $125 per month
 about 7 days
 "15 Mbps service in a rural community! Excellent VOIP service!"
 "Expensive and no local HD channels!"
 "Decent, but not the best...."
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I live in a small isolated town. Our choices are 1.5 Mbps DSL for $20/month or 8/10/15 Mbps cable internet for $45-60 per month. We're lucky to have any broadband at all, so I guess I can't complain.
I have not experienced any ISP downtime at all in the past year. Their speed dips to around 3.0 Mbps during peak hours, but ping is always good and I never notice any serious packet loss. The internet and VOIP connections are rock solid. If you have the $, you can get a pretty decent connection, especially during off-hours....
No local HD channels is lame! The lack of HD locals angers me. Analog picture quality is nothing special. Digital channels come in crystal clear.
I'm seriously thinking about dropping Mediacom as my cable provider and keeping them for VOIP and cable internet. Instead, I would use a satellite dish for digital and HD programming.
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Review by maintech
UPDATED: 3 days ago
Fair warning: reviewer joined this week
Des Moines,Polk,IA
$125 per month
about 14 days
"Stable connection with near advertised speeds 24/7"
"Kind of pricey but best option in town"
"Thumbs up"
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I have had mediacom for over 6 years three in KY and 3 here in Iowa. In KY I was located in a very rural area, far off the road with the lines in on poles, so it was not unusual to get brief internet interuptionns during heavy weather, but generally the interuptions were very brief and My actual speeds were generally 95-99% of advertised, I did have a connection problem initially when the service was installed because the contractor that did the install did not do any line testing a week later a Internet tech came out and did testing on the lines and found the problem immediately and replaced the line from the pole to the house. Only other problem In KY was when a lighting strike to a pole on the highway fried my modem and a office employ dropped off a new modem that evening and things were good.
I live in the Des Moines Metro here in Iowa and have no complaints about the service, except that the tech who installed my phone failed to tighten the cable connection and that caused a few problems with connection issues. They are currently working to resolve why my modem keeps rejecting the spped upgrade to 10/1 for VIP. In three years here I have had maybe 5 outages that were not either a quick down and up due to weather or middle of the night maintenance ( I work nights so am up all hours during days off so when they take down the connection for a maintenance at 2-3 am I am affected but I understand that that is a time were most customers are not affected. The 5 real outages have been weather related blackouts 4 times and the 5th time was a car vs pole a couple of blocks over.
I have digital TV pack family cable , High speed internet and phone service
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Review by wardfan
UPDATED: 3 days ago
member for 280 days, 215 visits, last login: 1 days ago
Moline,Rock Island,IL
$90 per month
"Relatively reliable"
"Too expensive"
"Unfortunately you have to deal with it or get crappy DSL."
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I have the Online Max service. It's reliable, but the company is the worst. And expensive.
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Review by cfossy
UPDATED: 9 days ago
member for 1.1 years, 183 visits, last login: a few hours ago
Ottumwa,Wapello,IA
$76 per month
about 4 days
"Fixing their issues"
"N/A"
"Good ISP and Phone Company"
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Well. I had the service from August 2004 to April 2007, and now as of the beggining of the year have it again. I went to Qwest and I enjoyed it, but my phone line got cut and they refused to fix it. Honestly this time around things have been alot better. My biggest complaint is that I signed up for the 15 MEG service and it wouldnt go above 4 megs. They moved me down to the 8 MEG package and i get between 7.2 and 7.8. Other than that everything has been good and rock solid, and my Vonage works great! I once again am a happy Mediacom customer, and would reccomend them to other people!
04/04/2008 UPDATE...
Well, I went back up to the 15 MEG service, and it was doing okay for a few days, but its droping down low again (1 to 5 MEGS durring peak times), but I have been told its overutilization. I honestly dont like paying $60 a month for this, but I'm confident they will fix their issues. If Mediacom is one of your choices, I would suggest you give them a try, it may drop down low but they fix the problem, it just takes time.
05/11/2008 UPDATE...
I'm happy to say, they really are improving their services. I ordered the phone service, and ported my number in from Vonage which took about 2 weeks, the technician was here for hours, checking everything up and down, left and right to ensure I wouldn't have issues. He noticed I had some old wiring and re-wired those outlets. They fixed the overutilization issue and now my speeds are 9.6 Megs down, and 955 KBPS up. (I changed to the VIP speed when I ordered the phone) I think Mediacom is doing a good job at fixing issues, and I am again recommending them to my friends. The bottom line is that if they are availible in your area, they are a good ISP and Phone company.
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Review by tigar40
Posted: 16 days ago
member for 6.2 years, 564 visits, last login: 4 days ago
Excelsior Springs,Clay,MO
Contract price not specified.
"Good speed for me 8000/512. Never had a problem in my area."
"Price."
"Very reliable."
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No compatition in Excelsior Springs, MO., at this time. So it is better than dialup. Speed is 8000/512 which I feel is a good speed. No problem with installation, went smooth. Price is my only issue at $45.00 a month.
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Review by jp114
UPDATED: 22 days ago
member for 291 days, 2 visits, last login: 22 days ago
Hampshire,Kane,IL
Contract price not specified.
"Everything works great so far, cable internet is fast, digital cable tv is also pretty good."
"Outages happen at least once a month"
"Great for the money. Internet is much faster than what was installed before (on at&t)."
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We had sbc dsl before, which the prices were getting fairly bad, and we didn't need our land phone line anymore. So we ordered mediacom and everything was installed in about an hour and 1/2. We got the 8 mbps package and I'm getting about 7.5-7.7 megabits/s on our wireless network and uploads are about 475 kbps. The only downside to the t.v. cable is the mild snowy picture, but the technician told us it was because their was to much power running through the cable...but it's bearable. Overall I am pleased with mediacom...so far. I hope I don't get any horror stories like I'm reading on here.
UPDATE (8/24/07): Have had 3 outages since installed about 20 days ago. The first one was only for about 2 hours, the second one was about a week ago and lasted for about 5 hours, and the most recent lasted for a long time, it was at least 8 hours but I'm not sure because the next day when I woke up it was back. The last two outages were most likely due to the very bad weather and flooding, so I can't really be that upset about it.
UPDATE (4/28/08): Still getting getting bout 7.6 mb down and 450-500 kb up. Ordered two digital boxes for the tv's. The TV service is just ok. Probably going to order Direct TV for better HD content and more channels. The outages on the internet can be very frustrating, but has been pretty reliable in the past month.
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 Review by jimhamilton
UPDATED: 24 days ago
member for 6.1 years, 2884 visits, last login: a few hours ago
Emmetsburg,Palo Alto,IA
$45 per month
about 7 days
" fast when it's fast"
"Inconsistent"
"Could be better"
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I've had it now for almost 2 years. The advertised speed went from 5000/256 to 8000/512 but my download speed rarely exceeds 5500. I do like the increased upload speed. I have been annoyed with down times ranging from a few minutes to several hours but they have been getting rarer. Overall I have been happy with it.
12/26/2007 - My speed jumped to 6500-6800 which made me happy. I then switched my old 802.11b router with a Linksys WRT54G which allowed consistent 7500/490 speeds.
04/25/2008 - Been running into a lot of slow time. Download speed will drop to 500 - 1500 for a day or two and then jump back up to a normal 7500 - 7600. I was also sent an info pack saying since I have all 3 services (cable, internet, phone) I will get a free upgrade to 10000/1000 but I haven't seen any change yet.
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Review by capeman12345
UPDATED: 37 days ago
member for 37 days, 34 visits, last login: a few hours ago
Columbia,Boone,MO
$78 per month
"Fast download and upload speeds, works great."
"Billing problems when adding digital phone service"
"Happy with speeds, not happy with billing"
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I really enjoy the cable internet with Mediacom. They are rarely down and provide consistently high speed access. Since I do a lot of video streaming of TV programs and movies, it is important for me to have consistent speeds. So far, since Sept of 2007, I haven't experienced any long term outages. The problem I did have with them, was when I added digital phone service. They completely screwed up the billing for it and I ended up with a bill of over $200. I contacted their customer service, and they resolved the billing issue for me without any problems. Bottom line, I am happy with the service and will probably never change if the service level continues to remain good.
The monthly cost stated above is for Digital Cable, Digital Phone, and High Speed Internet access.
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 Review by ltsnow
UPDATED: 39 days ago
member for 2.1 years, 669 visits, last login: a few hours ago
Valdosta,Lowndes,GA
$47 per month
"Very responsive techs, reliable service historically, good speeds"
"None"
"Very good"
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Mediacom continues to offer good, fast, and reliable service. I always get the maximum speed (8mgs) except occasionally during prime time (8-11). The techs are very helpful and any problems are fixed rapidly. Kudos to the Valdosta team.
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Review by Fulci
UPDATED: 40 days ago
member for 1.3 years, 339 visits, last login: a few hours ago
Excelsior Springs,Clay,MO
$50 per month
"Usually dependable, if not slow, connection..."
"Good luck getting the advertised downstream..."
"Below average ISP/Cable provider that has slowly gotten worse over the past year..."
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I've had Mediacom for roughly four years I would say. The initial install went really smoothly aside from a minor hiccup in which the install crew had been told I had an already installed Ethernet card, which I in fact didn't. However, they gladly installed one and it was really no trouble. The men who came to do the install were very knowledgeable and very friendly. I was up and running within a couple hours at what then was 1.5/128 speeds.
Since then my connection has been pretty stable and rarely has connection problems been an issue. I usually get pretty close to the advertised speeds. I can only recall two or three time during in all the years I've had them that I've had intermittent service for a lengthy period of time and typically it was resolved in a timely manner.
Over time Mediacom has increased the speeds from 1.5/128 to 3/256 to 5/256 and then just recently 8/512 for their standard service. However, I've noticed that the 512 upstream has been bumped back down to 256 for whatever reason. That is not to pleasing as I was pretty ecstatic about the upstream increase as it had been a long time coming in my opinion. An upstream of 256 just doesn't cut it in this day and age and for someone like me who runs a website and constantly needs to upload files through FTP, it becomes a bigger hassle than it really should be. Although 512 isn't a blazing fast upload, it's still a noticeable difference and I am going to be pretty disappointed if this doesn't come back.
I am aware that there is a Max service that offers 15/1 speeds, however I am not completely all right with having to pay an outrageous installation fee for wireless which I already have set up myself and for them to do nothing but switch out a modem and push me a config file. That just seems like a waste of money.
Overall, my time with Mediacom has been an all right one. I feel they are a slight step behind other cable providers when it comes to speeds, however for living in a small rural area...I could do a whole lot worse than them.
UPDATE 04/11/08:
The upload speed has long since been pushed back up to 512 for basic service. It's been rock solid ever since in upstream. However there has been a degradation on the downstream side of things. During evening it's rare to exceed 3 Mbit when I am supposed to receiving near 8 Mbit speeds and there has been off and on drops in the connection over the past few months to go with it. So I've knocked them down a notch in the connection reliability and services rating.
A couple months ago we were set to receive installation for their telephone service, however the installer never showed. We had scheduled it two weeks prior to the install date over the telephone with a sales representative. I never called back to see what happened, however I assume they never even filed a work order or processed anything since they never called about it. Their loss. I didn't feel like dealing with the headache to get someone else out here and have to take the whole day off again to wait on them. So again, I've knocked them down in the Install Co-ordination category.
Basically as of this moment, Mediacom is pretty much a below average ISP that charges incredibly too much for the "services" they "provide".
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