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Review by aheintz 
UPDATED: 9 days ago
member for 2.4 years, 579 visits, last login: a few hours ago
 Plattsville,ON
 $37 per month
 about 5 days
 Bell Canada
 "Generally very fast"
 "Can't think of any"
 "Good value for the money"
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I've been with Execulink (well formally Golden) for a long time now. I have a little issues now and then with speed issues but they only last generally for a day. There rates went up the first of June but they Grandfather everyone with old rates. I have had no caps in downloading rumour has it there is a 60gb soft cap. Download rate is about 526kBps or about 4.2mpbs. Would I leave Not at all these guys are amazing.
Have used tech support for some issues and they even called me back a couple of days later to make sure that everything was working great
update. I still like these guys however Bell Canada is really messing everyone now. I can't bash these guys at all as it's not their problem even I would want to get better then 30kBps of traffic
Nov 16 2009 update: They uped their price on me but still cheaper the bhell. I know I don't get the highest speeds available for DSL tiers but with UBB and the dumb prices the bhell wants I'll stick with them for now. On a contact to keep this price for now but looking at Teksavvy once ours is up as LD rates are half of what I'm currently paying.
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Review by abrydont
Posted: 1.2 years ago
member for 1.2 years, 23 visits, last login: 314 days ago
Toronto,ON
$48 per month
"Reliable service, helpful and friendly tech support"
"A bit more expensive than other comparable ISP's"
"Recommended"
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When I chose to go with Execulink, it was my first time signing up for high speed / DSL (versus dial-up). Previously I had only used AT&T Internet Service 56K dialup.
I have used Execulink for a number of years and have had very few problems with them. The only reason I am switching from them is because I want to try a different provider for a change and a friend of mine will be able to get (lower-priced) a group rate.
The service I subscribed to was High Speed (39.95/month) with modem rental. On their website they advertise 29.95 per month plus modem rental (no contract) for the first three months. After that time, my bill came out to about 48.68 per month.
The installation process was very easy to complete. I had all the equipment and was hooked up in less than 10 days.
Over the course of my time with Execulink, I found that I consistently got excellent customer service, friendly and helpful technical support, and that the DSL service itself rarely had problems. I did have a modem die once, but when I called in and described my problem it was promptly replaced with an equivalent or better one (the last modem I got was a Speedtouch which consistently performed well).
The thing about Execulink I liked the most was their tech support. I remember calling in late one night when my service unexpectedly cut out and getting help from a good humoured staff member for almost an hour. It turned out I needed a new modem. I was impressed by the fact that I didn't feel frustrated at all talking to the tech person because of their easygoing manner. In addition, I was not charged for the time I was without internet due to the expired modem.
All in all, I would highly recommend Execulink.
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Review by cupavi
UPDATED: 1.3 years ago
member for 7.5 years, 40 visits, last login: 1.2 years ago
Toronto,ON
$35 per month
"Price, Customer Service, Tech Support"
"Sometimes Inconsistent speeds, but quick to resolve"
"Very Good ISP for price, No DL cap"
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Straight forward ISP no hassles, no bs on the tech side. Highly recommend. Had Golden Triangle before and Execulink bought them out. Smooth sailing. Had their straight dsl service for 5 year,s also had my own modem which helped with the pricing.
Followup comments:  dougj35
join:2006-10-29
Hamilton, ON | Execulink DSL Very good ISP run by tehsauvy people. | |
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Review by markf
Posted: 1.8 years ago
member for 1.8 years, 12 visits, last login: 1.6 years ago
Burlington,ON
$59 per month
"Excellent customer service, fast speeds, no caps (that I have ran into yet)"
"Some minor echo in my digital voice service (I will call and see if they can fix it)"
"Highly Recommend this ISP"
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I started off with Bell Sympatico. Shortly after that, I realized that the lite service I signed up for wasn't enough and I started looking at their full package. The price was/is steep, so I shopped around and found these guys through and got an excellent price through a work deal.
I bought their modem ($100- Speedtouch) and signed up for monthly service at $29.99 (in October 06). Over the past few months I had serious issues with my Bell landline, so I decided to go with their bundle digital phone and internet ($59.99/month).
When they switched me to the digital phone bundle they bumped me down from 4 meg to 3 meg service saying that the tech was concerned about stability issues with the phone. One short phone call to customer service got my line bumped up to 6 meg. They even called to confirm the speed was up and waited on the line until I was able to test it to be sure. I currently have the fastest Execulink connection on this site and am very satisfied with the speed. They don't throttle BT downloads like other ISP's do. I was downloading at 500 kB/s the other day with no problems.
I do have some echo at the beginning of phone calls, but I will call them and hopefully they can help me. Tech support is very patient and has worked through my setup and reconfigurations very quickly and efficiently. The phone problem is minor.
I am very happy with this ISP (a customer for about 16 months) and would recommend them highly.
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Review by WEBnut
UPDATED: 2.2 years ago
member for 3 years, 160 visits, last login: 1.2 years ago
Belmont,ON
Contract price not specified.
"Reliability, fair price, great support"
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I have, over the years, been with several ISP's, but Execulink (Golden
Net) is hands down the best. I can't recall the last time it was down.
Support is friendly, very knowledgeable, and available 24/7.
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Review by ftp1020
UPDATED: 2.2 years ago
member for 2.8 years, 914 visits, last login: 16 days ago
Canada
$35 per month
about 5 days
Bell Canada
"FAST tech support, Giganews newsgroups, reliable connection"
"Web site could be more informative and provide more detail"
"Good value, no waiting on hold for tech support"
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I've been with Execulink for over 2 years, and they're better than the others I had, going back to the 90s and 56K dialup. If you call for tech support, there's no "your call is important to us" canned Muzak and you do speak to someone knowledgeable right away. And they're local, not in India - that's important to me. Reliability is extremely good, and I've never had an outage that lasted more than a few minutes. The pricing is very good considering that you get 4 Giganews NNTP connections, although they are capped at 20KB/sec each; the alternative is paying at least $10 more to a commercial server. The service appears to be uncapped, and no ports appear to be throttled. I wish their web site was a little more intuitive and had more technical information other than "how to set up Outlook to read newsgroups", but that's not all that important to me. Good service and value for money, well run, and locally owned.
If you don't have your own modem (which they sell for $100), they add $10 to the monthly charge. IP is dynamic, service is PPPoE. I get 4200/680 on the 5MB profile with no slowdowns at any time of day. The technical staff were very helpful in diagnosing a problem I had moving from 3MB to 5MB, and once resolved (one phone was excessively noisy) it took less than two hours for the upgrade to happen.
This was all once true, but see "Gone Downhill" post below.
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Review by mmn100
Posted: 4.5 years ago
member for 5.1 years, 7 visits, last login: 2.7 years ago
Delhi,ON
$37 per month (month by month)
Bell Canada
CLEC party: Bell Canada
"Good Company & Services Offered, Support, Good Speed, NO CAPS"
"Reliability lately"
"Good Support (24/7) and average price with many free services and bundles. Been a customer for 5+ years."
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I have been with execulink for about 5 years starting with dialup and now ADSL. They have been my only ISP ever. I currently have their residential 3Mb Down/800 Up ADSL package for $37.40 (including taxes) per month. I purchased the modem from the dealer rather than renting and you are not forced to use certain brands of equipment. The service is PPPOE and I am using a router to share the connection with an unlimited number of computers. They are very open with their policies and do not put caps on your connection. They offer spam & virus email protection free for all accounts and allow 5 mailboxes for my package. You also get 120 minutes free long distance with this package because they are a phone company also. Lately (Spring 2005) they have been having reliability problems and the highest downtime I have ever had with them but SOME of these problems are with their internet provider and not Execulink themselves. They have a really good referral program that saves both the referrer and the referred money on their bill. They offer hosting with some accounts and many other services so check it out for yourself at www.execulink.com I think they are a great company and will stay with them for a long time. I should also mention the great 24/7 support and no port blocking.
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 Review by Moonman
Posted: 5 years ago
member for 7.9 years, 1707 visits, last login: 1 days ago
Melbourne,ON
$45 per month (12 month contract)
about 5 days
Bell Canada
CLEC party: Bell Canada
"Good over all coverage in a large area."
"Because there the only one's....they kinda expensive."
"If you can't get DSL or Cable....this is the way to go."
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Because I'm in the country. DSL and cable isn't a option for me. I have tried all of the so-called high-speed options. DirecPC, which is offered through Bell Express VU. That is a one-way high-speed service. Satellite to download, and dial-up, to upload. The service worked well, but the monthly download cap was bad. (4 gigs) Plus dealing with 2 ISP's, sometimes was a thing. I then moved to Direcway. Straight SRS. Only 1 ISP, but I was still was under a throughput cap. It was very expensive to install, and weather effected it greatly. When I learned of Execulink's wireless service that was available in my area, I decided to check it out. Compared to the other 2 services that I had tried. This looked very good. The monthly price was cheaper, no equipment to purchase, and the installer worked with me to get an operational system up and running. The service is a 512/512. Downloads though are usually closer to 1 meg, and the uploads generally are around 40 kBps. All with no monthly caps. It is a PPPoE connection which works well with my router. There has been very little down-time, and weather has not been an issue. I paid the extra to have a static ip address, ($20.00 per month) but I don't believe that their dynamic ip address's are as NAT'ed as Direcway's are. To date, I have had no problem's with tech support, and they also have a very good news server. No problems with email service, and they offer web hosting if needed. Bottom line, even if Sympatico was to get DSL out to this area. I'm not sure if I would switch, re-guardless of the monthly price. When I did have dial-up with Sympatico, My so-called 56k connection could only receive 28.8k. So I'm sure that any DSL service out here could not achieve the same uploads speeds that I'm getting now, and for me, preformance is more important than cost.
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Review by moparman77
UPDATED: 5.2 years ago
member for 6 years, 19 visits, last login: 4.9 years ago
London,ON
$44 per month
Bell Canada
"Good customer service"
"u/l speeds - my fault - not used to DSL"
"Won't be switching any time soon"
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Great service for the price. Beats the poor service, pricing, d/l cap and customer support I got from Sympatico. Been dealing with this company for several years, hosted a website with them and had excellent support at that time as well. My only beef is the upload speeds. As for the customer service, here's an example; I've been having some kind of DNS problem lately, and I figured that for sure when I mentioned I had my own DSL modem and a router, the tech. support guy would just hang up, but no, he helped me out as much as he could and said that if I have problems again, he'd be more than happy to help me troubleshoot it.
Small Update:
The DNS issue turned out to be something wrong with my router. Everything has been smooth sailing since. My internet connection is something I really take for granted these days, not a single hiccup.
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Review by (hidden by request)
Posted: 6.1 years ago
(review was emailed from domain footspecialist.ca)
undisclosed location
 Business customer
$50 per month (month by month)
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Execulink
Gone downhill