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4DVision page on DSLReports
No six month summary.
Closed to new reviews.

Reviews:
bullet 10 reviews (9 good) (0 bad)

Review by tjburk2 See Profile

  • Location: Aurora,Arapahoe,CO
  • Cost: $28 per month (12 month contract)
  • Install: about 2 days
  • Telco party Qwest
Good "reliable, fast. good support"
Bad "being sold to another ISP"
Overall "Great"
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No problems, been with them a long time. Just like a good operations, you never know they are they cause nothing bad happens.

member for 12.6 years, 66 visits, last login: 6.8 years ago
lodged 9.2 years ago

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Review by tporter4 See Profile

  • Location: Parker,Douglas,CO
  • Cost: $39 per month (12 month contract)
  • Install: about 5 days
  • Telco party Qwest
Good "Excellent sales & tech support"
Bad "Small Company"
Overall "Well worth the money. Great speeds & prices."
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I recently moved my 2 office locations to 4DVision, and i am very impressed with the overall picture on how 4DVision handled my move, and I have not had any outages or downtime in the 2 months I have had service. I would definitely recommend them if you are looking to change providers. I have yet to try my free nationwide dialup access so I can not say how well it was. I travel quite a bit, and my old provider had very good dialup services, but I just could not handle the problems with my DSL.

member for 10.6 years, 5 visits, last login: 9.3 years ago
lodged 10.6 years ago

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Review by blaag See Profile

  • Location: Parker,Douglas,CO
  • Cost: $44 per month
  • Install: about 5 days
  • Telco party Qwest
Good "Small company, you can do what you want, no filtering"
Bad "Small company, may have hard time getting support off-hours or weekends"
Overall "Great price, no filtering"
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The stats:

1536 down / 1024 up, PPPoA
ISP charges are around $16/mo, Qwest is around $29/mo
Order process for both was easy, and I had dialup until the DSL was activated
Home equipment is an Actiontec 1524 DSL gateway, with good features
I got a static IP for $5/mo extra (compare that to $15 for Earthlink)

Performance is great, my download and upload speeds are consistent (~1300 down, 850 up) and latency is WAY less than what I had with Earthlink. This is probably location dependent, but every place on the net I frequented use to give me around 200ms pings. Now they're anywhere from 60 to 90 - great for gaming!

I've contacted 4dvision a couple times regarding issues in my first week of turnup via email. I didn't get my static IP address off the bat, I had to email them to get it turned up but that was painless. You actually get a human response instead of canned botmails. Now my DSL keeps going up and down, but that's most likely a Qwest issue since I've seen the modem lose train (see UPDATE below).

Overall for a small shop they're responsive, and best of all they actually answer their phone. Ever surfed a dozen support pages at some big company and still couldn't find their tech support number, only a page to submit your problem via email?

Bottom line is that they are a great price, no-frills ISP that give you exactly what you pay for.

Qwest on the other hand still operates as if customer service is an unnecessary nuisance. Took them nearly two weeks to recognize me as a customer, and I had no notification of when the DSL was going to be turned up or how long it would take, it just happened about 5 days later. Calling them for issues leaves me with deep feelings of insignificance and frustration.

Update 3/7/2004: Turns out my disconnect issues were with my phone line having an open (bridge tap?) on it. Qwest fixed it and now I'm chugging along.

member for 12 years, 2 visits, last login: 10.7 years ago
lodged 10.7 years ago

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Review by adsldude See Profile

  • Location: Littleton,Arapahoe,CO
  • Cost: $40 per month (12 month contract)
  • Install: about 5 days
  • Telco party Qwest
Good "Low cost, no filters, no limits, reliable connection"
Bad "Minimal support (but that's OK for me)"
Overall "Well run local ISP that's great for self-supported users"
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12/19/2003: Let the good time roll. I renewed again in October with 4DV for my 3rd year of 640/256 service. They continue a well run operation at a reasonable $12/mo on the annual plan. That cost is in addition to the $28/mo DSL cost from Qwest which was just reduced from to $32/mo effective 12/15/2003. I've had opportunities to contact Scot on the Sales/Business side and Chuck on the Technical/Support side and found them to be very responsive and customer service oriented.

I like that they still promote a completely open Internet experience without closed ports or transfer limits (except with the outsourced news groups). I'm still using their dynamic IP service which is working great with my dynamic DNS provider for me to host http/ftp servers. Not looking at other ISPs nor do I need to!

01/17/2003: Renewed with 4DV for another year back in October. Lots of system upgrades have caused numerous brief disconnects but all seems well now. Still a great ISP. I am starting to wish they had a nationwide dialup agreement for when I'm on the road. If it became a big issue today, I'd move to Web Connects out of Denver.

This is my 3rd DSL ISP (2nd with Qwest infrastructure). I signed up for the 1 year 640/256 PPPoA service and have been very pleased. They recently switched news server providers (now on giganews) which has had a dramatic improvement in news server speed.

I like that Qwest provides the network connection. Qwest is not going to dissappear like some of the other DSL providers in the past (however their stock is around $5 which is not good). Qwest provided a free Intel 2200 but I use my own CPE which is either Efficient Networks 5861s or Cabletron SSR 255s. I always have the option to switch ISPs if service degrades but so far so good.



member for 14 years, 6647 visits, last login: 3 days ago
updated 10.9 years ago

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Review by Seaneleous See Profile

  • Location: River Forest,Cook,IL
  • Cost Contract price not specified.
  • Telco party Ameritech
  • CLEC party: Ameritech
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Delete this I did it wrong

member for 12.3 years, 804 visits, last login: 5.7 years ago
lodged 11.5 years ago

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Review by Lokro See Profile

  • Location: Loveland,Larimer,CO
  • Cost: $15 per month
  • Install: about 10 days
  • Telco party Qwest
  • CLEC party: Qwest
Good "Affordable, friendly small local ISP. Great news server."
Bad "Tech support can be hard to get a hold of on weekends"
Overall "Well worth the monthly price"
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I recently switched from qwest.net to 4dv.net. So far I am more then happy with 4dv.net. This price is the lowest out of all the qwest internet service providers. I pay $15.95 a month. I have 640/256 ADSL through qwest and get very close to advertised speed. Mail servers are great. Never have to worry about not getting emails. 4dv.net has some very good spam filters set up. I NEVER get junk email. 4dv.net has great USENET service through giganews, I get 3 gigs a month. Setup was painless. I called qwest and they said it would take 5 business days to have the switch go through. I went to 4dv.net and they have a very easy to use automated service to get set up. I was all set up with 4dv.net in 5 minutes.

member for 11.9 years, 3400 visits, last login: 177 days ago
lodged 11.6 years ago

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Review by oxothuk1 See Profile

  • Location: Boulder,Boulder,CO
  • Cost: $44 per month (12 month contract)
  • Install: about 5 days
  • Telco party Qwest
  • CLEC party: Qwest
Good "small company - friendly and competent tech support"
Bad "small company; hard to get hold of if there's a problem on weekends."
Overall "great value for residential DSL"
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I moved my DSL service from qwest to 4dv last fall rather than accept the forced migration to MSN. Overall, I've been very happy with the service and the price is unbeatable ($12/month for the ISP service plus $32/month to Qwest) for 640/256 connection. I had to endure a two-day outage for the switch (communication between Qwest and the independent ISPs is poor at best). Connection is PPPoA with a dynamic IP - fine for me since I don't run a server. News server support is much better than what I had with Qwest.

After having 4dv for over a year (renewed last November) my overall evaluation is still the same. Price and performance are there strong points, availability has been a weak point. I haven't had any extended outages (>24 hours), but I've encountered short ones often enough to notice. So long as MSN is the primary alternative I expect to stick with 4dv.

member for 13.1 years, 459 visits, last login: 6.1 years ago
updated 11.7 years ago

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Review by GEBrown See Profile

  • Location: Littleton,Douglas,CO
  • Cost: $20 per month (12 month contract)
  • Install: about 2 days
  • Telco party Qwest
Good "Fast, efficient, accurate installation"
Bad "Tech Support only Mon-Fri - but not needed - VPN Client did not work"
Overall "Ovearll, you can't beat this deal for price, service, quality"
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I have been a DSL broadband user for about 5 years. I have Qwest's 640/256 service. I got tired of my webhosting being in one place, my domain registrar being in a different place, my domain mail being in a different place and my ISP in yet a different place. Based on references I had read here at DSLReports, I looked into 4DV.net (aka 4DVision.net). Finally, I found one place that claimed they could be my one-stop shop.

So I ordered my ISP change at Qwest and two days before the scheduled change with Qwest, I ordered my service with 4DV.net. They have a nice automated ordering system on their home page where you can order your ISP service, domain transfer, and web hosting all at once. I chose the "Gold" plan which gives me 25MB of webspace, 6 POP3 mailboxes (with 45MB of space!), news server and they become my domain registrar. Total cost is $181.92 for 12 months, paid in advance. That's $15.12 per month! (Domain registration is $35/year, but that is pretty much fixed by the InterNIC). As noted below, I had to add a static IP address for $5/month.

So 5 minutes after I finish ordering my service, I thought, hmm, let's see how good they are. I used their webmail service and VOILA, I found my mailbox was already set up and ready to send and receive mail

The next day, I got an email from them letting me know how to set up my domain mailboxes and how to ftp to my webspace. Incredible!!

The following day, Qwest rolled over my DSL service to them as my ISP. When I came home from work, my DSL service was up and running on 4DV.Net I changed my DNS Servers at the InterNIC and I was DONE. And it all went smoothly because 4DV.net got their end ready so quickly.

Chuck in Tech Support has been very responsive and helpful in answering my questions before I signed up.

My speed on DSLR' Speed Tests is consistently 537 down and 216 up.

The only negative thing I ran into was that my VPN client does not work. This is because 4DV.Net NAT's your IPCP address - that is when I do a "show int wan0-0" on my Cisco 678, it shows me that the IP address is 10.1.0.xxx. This is a nice security feature, but it means I will have to pay an additional $5/month for a fixed IP address. On the other hand, I can now drop my TZO dynamic DNS service at $25/year.

Overall a VERY SMOOTH ride.

member for 13.2 years, 1090 visits, last login: 253 days ago
lodged 12.2 years ago

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Review by pbarila See Profile

  • Location: Longmont,Boulder,CO
  • Cost: $48 per month (12 month contract)
  • Install: about 8 days
  • Telco party Qwest
  • CLEC party: Covad
Good "Excellent ISP in Denver. Best domain hosting deal around."
Bad "None"
Overall "If you want your own domain, you can't beat these guys."
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Talked to 4DVision before ordering based on good review here. Wanted bridging setup, which they will support, but they suggested that I would like PPPoA better, since I don't see all my neighbors NetBIOS broadcasts. So far, they are right. Bought Cisco 678 on eBay for $150. (Also a suggestion from 4DV.) When it arrived, I upgraded to latest firmware from QWest support site. I ordered DSL through Qwest and chose 4DVision from list of partners. Monthly Qwest charge of $32. Signed up on 4DVision website same day. Annual contract with 4DVision, including $15 (that's not a typo) domain registration and hosting, for $196. Dialup account was ready instantly, domain ready next day. 5 (for real!) business (7 calendar) days after order, QWest hooked my line to DSLAM in CO and my 678 had an ATM link light on. Although I should have been rocking at this point, I misread an instruction on 4DV's support page, so I misconfigured the 678. Next day, before 9AM, I had a callback from tech support, who quickly identified my goof, and I was online.

member for 14 years, 46 visits, last login: 3 years ago
lodged 12.3 years ago

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Review by quickstang22$ See Profile

  • Location: Loveland,Larimer,CO
  • Cost: $50 per month
  • Telco party Qwest
  • CLEC party: Qwest
Good "Great Local ISP"
Bad "None"
Overall "4DVision is a great ISP."
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Ok I thought I would update my review. I have been with 4DV for a while now and I still love the service. For being a small local ISP I coudn't be happier. Customer service is not like the bigger companies, no 1-800 or open 24/7. I don't mind though I can figure most problems out and if there is something wrong with my DSL I don't mind waiting until the next day. Still no limits on what you do or what you look at online which is a big plus. I have yet to find a better price with other ISPs around Colorado. The news server is very nice since they upgraded, I get my full 1 Meg connection to it. Gamers will be happy, I have great latency with 4DV. I ping an average of 60-70ms to most of my favorite servers. If you are looking for a ISP give 4DV a look, I am very happy with the service. Hope to stay with them for a long time.

member for 13.1 years, 513 visits, last login: 12 years ago
updated 12.5 years ago

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