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 Review by neonerd 
UPDATED: 257 days ago
member for 3.7 years, 102 visits, last login: 6 days ago
 Dartmouth,NS
 $65 per month (12 month contract)
 about 1 days
 "its internet kinda"
 "false advertising 15mbit with 0.2mbps upload cap does not equal 15mbits!"
 "still a ripoff, they call 5mbps up 1mpbs down a 15mbit connection nowadays"
| Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
|
new location, new connection, same result - ripoff note the comparison at the bottom of this speed test!
Speed Test #68333484 by dslreports.com
Run: 2009-03-12 15:16:09 EST
Download: 5489 (Kbps)
Upload: 942 (Kbps)
In kilobytes per second: 670.1 down 115 up
Tested by server: 31 java
User: 1338193 @ dslreports.com
User's DNS: eastlink.ca
Compared to the average of 137 tests from eastlink.ca:
* download is 33% worse, upload is 5% better
and for all the ppl sayin they get 15mbit > Speed test results
Speed tests:
eastlink.ca - 8905/917 kbit === doesnt look like 15mbit to me
(262 samples last 14 days)
---------------------------------------------------------------------------------- ------------------------------------
new review, got 15mbit *sigh* still 5 down 1 up... now realise only eastlink staff get advertised speed --- 12th eastlink connection now :@ :@ :@ 1 of many unhappy customers, i only wanted what i paid for, i never asked for it...
---------------------------------------------------------------------------------- ----------------------------------
new review is to awful to write on this board... 10th eastlink connection now :@
---------------------------------------------------------------------------------- ----------------------------------
i ordered eastlink as advertised and told by an eastlink salesman, i should get at least 9mbps for $75 per month, i dunno why ppl are saying $55 cause its $55 for 256kbps eastlink and $75 + lots of fees for eastlink10 (10mbit capped @ 5)
i ordered it, seemed fine, then the tech guy came and was gonna install 2 eastlink10 modems for some reason but realized some1 cancelled that doesnt live here
the tech hooked up the modem and got me online
got a dynamic ip, no problems there, since the initial installation i have been arguing with they're tech support to not give me pathetic excuses why its only 5mbps and not 10 when they are the ppl capping it @ 5mbps in the first place... this is my 6th, yes that is 6 different locations with diferent installations and every single time i only ever got 5mbps since they have been offering 10mbps, personally i think the speed results on this site for eastlink are fake if they're over 5mbps cause i never seen it and according to them its not possible,
Attachments:
Followup comments:  jericho
join:2001-07-20
Halifax, NS
| eastlink throttling all protocols on there 10mbit package?? well i do know they throttle nntp(newserver) to 4mbits, they say they throttle it at 5mbits but its really 4mbits, now there ftp protocol seems to be throttled as well as i use to be able to get almost my full 10mbits with like 3 simutaneous downloads off ftp servers but lately they seem to be throttled to like 5 mbits as nomatter how many download slots i open the total speeds never go over 620kb/s. Something is definately wrong with this as since we pay for 10mbit line we should not be throttled. They admit to throttling there newserver which is bs. whats the point of offering a 10mbit line if there going to damn well throttle all protocols to 4-5mbits???its all bs.when i first to the 10mbit service it was smokin fast but the last 3 or 4 months they seem to be throttling all protocols now. | |
| | 
gone
@eastlink.ca
|  Eastlink is fast and reliable
It's sad to see such a good service get bad reviews, so I had to leave my two cents.
Also, remember, you never get 100% of the advertised speed. That is with all ISP's. There are many articles out there on that subject.
The only competitor to Eastlink in my location is Aliant. Try them out and you will want to come back to Eastlink immediately (unless you love having your IP change every so many minutes along with slower speeds). | |
| |
neonerd
manic
join:2006-03-10
Dartmouth, NS | Re: Eastlink is fast and reliable well i got eastlink 15 now, gonna run some speed tests and re-review. i once loved eastlink..aliant once too tho | |
| | |
neonerd
manic
join:2006-03-10
Dartmouth, NS
 ·Eastlink Cable
| Re: Eastlink is fast and reliable said by neonerd :well i got eastlink 15 now, gonna run some speed tests and re-review. i once loved eastlink..aliant once too tho consistent average speed for my NEW 15 mbit from eastlink.ca directly
26-11-2007 05:55 PM j-speed 5367 Kbps 956 Kbps speedtest.eastlink.ca eastlink.ca | |
| |
okcomputer
@NS.CA
| My IP changes every month or so... I think. I don't even know because my router takes care of everything and my connection never drops.
Unless you're serving stuff from your machine, this is not a factor in choosing home internet at all.
But keep complaining.... | |
|
Deadeye23
@eastlink.ca
| Eastlink speeds I have never had a problem with speeds with eastlink. I find if you know how to use your computer, and know whats running on it and have a descent system. You get what you pay for. I have had 3 different systems with various operating systems and have never had speed issues. But hey maybe the modem gnomes are at it again...lol | |
|
neonerd
manic
join:2006-03-10
Dartmouth, NS
·Eastlink Cable
| lmao Deadeye23: you sound just like eastlink tech support lol,
we are no longer tryin to tweak 14.4k modems here pal, these modems auto-download a script telling the modem what speeds to cap at so what the hell difference does it make that you had 3 different computers?? i had 20 computers and 13-16 locations and i still get the same speed i got when eastlink only had 5mbit, i think your "Gnome" theory is just another eastlink bs line. i've actually had eastlink techs tell me how to get the real speeds but i dont have the patience to go through that bs, i.e. call tech support 60+ times and complain, get them to re-wire my house, etc. and maybe i can get 12-13mbit lmao so you keep goin wit your fairies there.
--
my current speed = »/im/39225195/50695.png | |
| 
Oinktastic
join:2005-08-24
Scarborough
 ·TekSavvy Solutions..
·3 Web
| Possible Hardware Problem? You mentioned setting up the connection at various locations and experiencing the same disappointment, but, was this using the same modem by any chance? Have you tried changing the modem to completely rule that out as the cause?
I know the problems that a bad piece of hardware can cause. It seems from their site that it's a rental, so it shouldn't be a big issue to get them to send a new one. | |
| |
neonerd
manic
join:2006-03-10
Dartmouth, NS
·Eastlink Cable
| Re: Possible Hardware Problem? nah it aint the hardware or locale, etc. its simply capped... i've gone thru many many modems (eastlink programs them to the street address the connection is @), i've moved from city to city, literally the only only thing that has not been changed is the speed lmao, oh and of course the ISP! i have used their sole competition but they're limited to 3mbps dsl but at least its accurate, but i kept goin back to eastlink to get that extra 2mbps lol, i just dont understand why everybody jumps on the anti-p2p wagon when someone complains about speed, man my facebook is SLOOOW (yes i know, sometimes its net congestion and others its my computer) BUT it doesnt mean i get shit performance cause of torrents??? im using real life statistics not torrents to determine my problem, as for open ports, well there's scanport, BBR got portwatch... and i use speedtest.eastlink.ca for speed tests and even that says i'm gettin ~5mbps down and ~0.9 mbps up still! for years now, i've also tried the tweaktest, drtcp, and all kinds of tools to troubleshot/tweak without ANY positive results... | |
| | | | | |
cmhiltz93
@eastlink.ca | You all must be crazy! | |
|
Eastlink Man
@eastlink.ca
| Slow Speeds I'm actually a technician for Eastlink, I can tell you 95% of the people that complain about speed tests are using computers that are full of garbage, or have things running in the background messing up tests. Also, if you run tests from this site. You are at the mercy of this sites server. If it's busy your test won't be accurate. Any of you that steal programs from the internet a la bit-torrents, most of you seem to have ports running when you don't even know it. All the complainers are experts with computers but re-format their computer on a regular basis. Sometimes there is an issue with signal quality or a bad modem. More often than not, it's the computer or the crap on the computer. I, myself am having speed issues, and it's my stupid computer. | |
| |
neonerd
manic
join:2006-03-10
Dartmouth, NS
·Eastlink Cable
| Re: Slow Speeds i dont mean to double post but for a tech its odd you seem to have completely missed everything i already said i.e. modems, ports (fyi they dont run, they're either opened or closed/blocked) , torrents, computers and signal quality,
i quote myself " Re: Possible Hardware Problem?
nah it aint the hardware or locale, etc. its simply capped... i've gone thru many many modems (eastlink programs them to the street address the connection is @), i've moved from city to city, literally the only only thing that has not been changed is the speed lmao, oh and of course the ISP! i have used their sole competition but they're limited to 3mbps dsl but at least its accurate, but i kept goin back to eastlink to get that extra 2mbps lol, i just dont understand why everybody jumps on the anti-p2p wagon when someone complains about speed, man my facebook is SLOOOW (yes i know, sometimes its net congestion and others its my computer) BUT it doesnt mean i get shit performance cause of torrents??? im using real life statistics not torrents to determine my problem, as for open ports, well there's scanport, BBR got portwatch... and i use speedtest.eastlink.ca for speed tests and even that says i'm gettin ~5mbps down and ~0.9 mbps up still! for years now, i've also tried the tweaktest, drtcp, and all kinds of tools to troubleshot/tweak without ANY positive results..." plz read b4 posting | |
| | | |
| Forums » comments on review of Eastlink Cable |
 | »next review in page (previous review)
Review by digbee
UPDATED: 1.9 years ago
member for 1.9 years, 4 visits, last login: 1 year ago
Halifax,NS
$130 per month
about 3 days
"not much anymore"
"everything is throttled, consistently slow speed tests, pathetic customer support"
"certified rip off"
| Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
|
For 6 months speed tests have shown a drastic drop, consistently in the 2mbit or even lower range. Customer support will tell you there is nothing they can do when your paying for a 15mbit connection. False advertising if you ask me.
Followup comments: Rikerag515
join:2003-01-03
| Changes as of late Have you noticed within the past month or less that the throttling and packet shaping seems worse? I've never seen my Bittorrent traffic go so slow 20KB during that day.
Wondering if anyone else is noticing this as of late.
When I'm making use of a download manager, I can typically saturate the pipe at around 1.75MB/S. Of course this is on http traffic. | |
| | digbee
join:2007-11-26
Halifax, NS
·Eastlink Cable
1 edit | Re: Changes as of late Yes this is exactly what I'm talking about. Probably mad babies because the coast wrote an article about what they are doing.
I'm glad someone else noticed and its not just my connection. I've called to see what my levels were and they are good. | |
| | | Rikerag515
join:2003-01-03
| Re: Changes as of late I'll tell you one thing though, the last couple of weeks have been pretty painful. Coincidentally, last night things were getting a bit better.
I'm trying some VPN tunneling now to see if it improves my BT speeds any. I'll let you know how I make out.
Try this in the meantime: install the downloadthemall extension to Firefox. Go onto a download site for a large file, such as a free video clip or something. Use downloadthemall to get the file. It will open up multiple connections and combine the parts to download the file.
Are you getting better speeds? I'm pushing 1.75 or so MB/s when doing this. Of course this is on the http traffic only.
The speed limit advertised is possible for me doing this, but the bulk of the time I'm much slower.
This Coast article, is a very recent one? I know they had one awhile back in regards to the packet-shaping gear they are using. | |
| | | | digbee
join:2007-11-26
Halifax, NS
·Eastlink Cable
| Re: Changes as of late download them all does help a little bit, but only to really fast sites like ati or microsoft. The other night I couldn't even load fast sites like google, nhl.com or cnn.com quickly.
My torrent upload speeds also never exceed 30kb/s during the day. You should explain this VPN tunneling. | |
| | | | | Rikerag515
join:2003-01-03
| Re: Changes as of late With VPN tunneling, the idea is to use a service as an encrypted pipline into another network. Think of it this way, you connect to a VPN provider and basically use their internet.
So if your downloading a torrent, you are basically piping all the data down to yourself from the VPN, which takes care of making all of the connections to seeders and peers for you (and they don't packetshape on their network, depending on who they are). It sends all of this data down this encrypted stream, down to Eastlink and then to you.
The idea is that an ISP can't determine what this encrypted traffic is (especially on the protocol level like BT), therefore they won't necessarily throttle/packetshape the data stream. In the end, you should get more speed.
BT's encryption as far as I recall only helps to "confuse" the protocol header, the data itself is not encrypted. Even with this BT encryption on, I've captured packets and recompiled the streams. their is hints of BT traffic everywhere.
I hope this helps explain things a bit.
Some VPN providers out there are Relakks and StrongVPN | |
| | |
neonerd
manic
join:2006-03-10
Dartmouth, NS
·Eastlink Cable
4 edits | i agree my speed sucks and i supposedly just upgraded to eastlink 15mbit and its actually slower then when i had eastlink5. i got the digi cable too cause their current 6 month promotion and i think thats exactly why they're doing this and it will probably be like this for the remainder of the 6 month *ripoff special*...
since upgrading to 15mbit this is my average speedtest anytime it doesnt matter 26-11-2007 05:55 PM j-speed 5367 Kbps 956 Kbps speedtest.eastlink.ca eastlink.ca | |
| | | | digbee
join:2007-11-26
Halifax, NS
·Eastlink Cable
| Re: Changes as of late agreed, so everyone is getting pathetic speeds. It was way faster for me 4 years ago as a eastlink 5 user.
Speeds are getting slightly better the last couple days, probably due to 1000's of angry customers calling in to complain what crap service they are getting. | |
| | | | | jericho
join:2001-07-20
Halifax, NS
2 edits | Re: Changes as of late from what I can see , Eastlink is throttling everything down to a crawl between the hours of 7:30pm til 11:45pm every night of the week.When 7:30pm hits newsgroups go from 8mbits to 4 mbits then at exactly 11:45pm they go from 4mbits to 8mbits.also i see the other protocols slowdown to a crawl also at these times of the day. speedtests to eastlinks speedtest site during those hours are brutal, like 2-3mbits then when 11:45pm hits i get my 15mbit speed back on tests, weird stuff but this is what i have observed in the last week or 2 so it seems they have this set automatically every night.im assumming its cause its peaktimes and there making sure there is even distro of bw to everyone during peak. | |
| | | | | | Rikerag515
join:2003-01-03
| Re: Changes as of late I've been noticing a similar pattern as well. During the night, the connection absolutely flies. However during dinner - midnight hours, things are going pretty slow.
After my initial posts, speeds have increased back to how they were in the previous months. That much have been some sort of week long glitch or something.
I think we should all keep an eye on it. | |
| Radian600
join:2002-09-30
Kentville, NS
| fast for me 
I just got that on a speedtest. That's almost 2 Megabytes of data per second. lol.
As for bittorrent. Use a protocol above 50000. The default protocol in the upper 6000 range is throttled by a lot of ISP's. | |
| | jericho
join:2001-07-20
Halifax, NS
1 edit | Re: fast for me yeah and that speedtest is from eastlinks own site within there network, this has all been discussed before in other threads and if you took the time to read them you would know that speedtest means crapall | |
| | TimoMajere
join:2005-01-23
Halifax, NS
1 edit | said by Radian600 :I just got that on a speedtest. That's almost 2 Megabytes of data per second. lol. I have this EXACT result from Eastlink.. however i am only 1 1/2 blocks away from their system.. and these results are worse than from my friends Eastlink account in Cole harbour. So I doubt these Speedtests through their own system can be trusted. In fact because i have this EXACT result, im thinking its not even a functioning protocol and in fact something to quell the consciences of people who DON'T know fully what they're seeing. Big Numbers make happy!
Where is the logic behind all this.. and why is it that when my internet DOES go down and i call tech support.. they say they can communicate with my modem perfectly and yet i cannot achieven internet.. and they DON'T see that as a problem!
I find it rather hard to trust a tech support that can't even understand simple concepts. | |
| horsemouth
Please Clarify My CSP
Premium
join:2002-03-13
canada
·Eastlink Cable
| Outside
Your current bandwidth reading is:
227.56 Mbps
which means you can download at 28.45 MB/sec. from our servers.
28.8 kbps dial-up
33.6 kbps dial-up
53.3 kbps dial-up
56 kbps ISDN
128 kbps ISDN
384 kbps DSL
768 kbps DSL
1000 kbps DSL
1500 kbps DSL/T1/Cable Modem
233016.9 kbps YOU
| |
| | jericho
join:2001-07-20
Halifax, NS
| Re: Outside lol, do you guys even know what were trying to say here or are you all just ignorant to it??
Again http is not throttled this has been said and that speed result of 227.56 Mbps is just foolishness. if your not going to post something helpful don't post at all. http speed tests are also unreliable as the post above shows. I'll say this one more time and Eastlink has admitted to this also , they throttle all protocols except for http, http is there main priority. They have stated this . Were trying to give accurate info here to users who are looking at getting HSI from Eastlink this is the purpose of this . | |
| | | horsemouth
Please Clarify My CSP
Premium
join:2002-03-13
canada
·Eastlink Cable
| Re: Outside said by jericho :lol, do you guys even know what were trying to say here or are you all just ignorant to it?? Again http is not throttled this has been said and that speed result of 227.56 Mbps is just foolishness. if your not going to post something helpful don't post at all. http speed tests are also unreliable as the post above shows. I'll say this one more time and Eastlink has admitted to this also , they throttle all protocols except for http, http is there main priority. They have stated this . Were trying to give accurate info here to users who are looking at getting HSI from Eastlink this is the purpose of this . LOL | |
| | | |
| Forums » comments on review of Eastlink Cable |
| »next review in page (previous review)
Review by jericho
UPDATED: 2 years ago
member for 8.3 years, 1680 visits, last login: a few hours ago
Halifax,NS
Contract price not specified.
"good reliable service , hardly any downtime"
"they call a 5/1 mbit service a 15/1 mbit service"
"don't get the 15/1 service as its throttled pretty bad and its no better then the 5/1 package"
| Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
|
My suggestion to anyone considering getting the 15/1mbit package, DON'T, it's no better then the 5/1mbit package. The speedtest results you see are from Eastlinks own speedtest page within there network, it doesn't give the actual speed outside of Eastlink's network cause they throttle everything to death outside there network to 5mbits down, some HTTP sites you will get good speeds but who needs 15mbits to view web pages or to even stream media, you don't so my suggestion is for people to just save some money and stick to the 5/1 package
Followup comments: acrufox
join:2004-07-14
Canada | 15 is fine if you're tech savvy :P Unless you don't really know what you're doing to take advantage of 15 ::rollseyes:: | |
| |
neonerd
manic
join:2006-03-10
Dartmouth, NS
·Eastlink Cable
2 edits | Re: 15 is fine if you're tech savvy :P said by acrufox :Unless you don't really know what you're doing to take advantage of 15 ::rollseyes:: lol, did you mean are/is tech savvy as in like how you couldn't even make a smiley, we the actual customers of the service are supposed to think its "tech savvy" to try to hack our cable modems to get the proper advertised speeds? and yes i am tech savvy and i dont bother trying to show off with broken smilies... and Eastlink is BS, i think the only people who arent tech savvy are the fools that brag and or continue to waste their $ on this service, lol tech savvy (google illegal while your at it there too eh) oh wait i forgot if you have a friend inside Eastlink you can probably get full speed...not too savvy now is it. | |
| | | acrufox
join:2004-07-14
Canada | Re: 15 is fine if you're tech savvy :P Cable modem hacked? No
Excellent noise margins? Yes
Know Eastlink employee? No
Knowing transport encryption? Priceless! | |
| | | |
neonerd
manic
join:2006-03-10
Dartmouth, NS
·Eastlink Cable
1 edit | Re: 15 is fine if you're tech savvy :P said by acrufox :Cable modem hacked? No Excellent noise margins? Yes Know Eastlink employee? No Knowing transport encryption? Priceless! lol ok then if you got eastlink all figured out how come you dont just effin help this guy instead of shittin on every1's parade?? also i was wondering exactly how you were able to change you noise margins as the equipment you'd need would be fairly complex, *mind you i did notice you ran 300+ tests in the past week or 2... but also if you can boost your snr to the point +/- 0.001% thd, then maybe you should be working for eastlink AND dslreports and maybe teach them how to make a super tweak tester that can detect snr/sinad and how to improve it, and im assuming when you said not hacked modem that also meant not attaching filters, antennas, caps to anything including your computer and or modem, wall jack, etc,. (myself i put the tv on chanel 70 i think and it tells me all the stats) and speed tests and whatever else thats amazing sounding but not real lol, and as for your "priceless" info, its called tunneling through a vpn using tls which is pretty old tech, but you couldnt just say that tho eh, lemme guess fresh outta uni with a failed attempt at an electrical engineering degree? that oughta burn your parents pockets lol | |
| | | | | acrufox
join:2004-07-14
Canada | Re: 15 is fine if you're tech savvy :P Naaah you're not worth my time | |
| | jericho
join:2001-07-20
Halifax, NS
3 edits | acrufox , obviously you have no idea that most users have no idea about workarounds and they shouldn't have to worry about them if there paying for a certain advertised service , I'm talking to the people that have or are considering getting Eastlink HSI. I'm pretty tech savvy as I run my own PC business so take your childish "rollseyes" comments elsewhere. People that pay there hard earned money for an advertised service expect to get that advertised service and not have to worry about having to try to find ways around all the throttling(packet shaping) that Eastlink does just to get what there paying for. Yes Eastlink has some good points like no monthly bandwidth caps and a pretty solid network. | |
| | | acrufox
join:2004-07-14
Canada
1 edit | Re: 15 is fine if you're tech savvy :P Although Eastlink puts those silly caps and throttling rules in place, it's still very beneficial to those with more than one user in the family who may be online at the same time.
Yes people spend their hard earned money for an expected service and usually do not get it, but that's the rule of thumb for quite some time now. I remember when I was on "the wave" which worked well but was very overpriced, then it was offloaded to Shaw and things went south quickly. Even though you paid for service; they did not want to fix their own equipment(bad nodes). I then ended up on Mpowered which was great until they took my 4 Megabit profile, dropped it near 1, charged the same price, then offered the same speed back to me for more. Eastlink at that time simply throttled you back to dial up speeds when you downloaded too much.
Most users I've met/helped usually don't even know the terminology of 5 or 15 megabits. Those that do and want 15, usually find ways to make use of it even if they can only accomplish it combined.
The only ISP of late I've seen to give you the advertised speed you paid for is Verizon FiOS and even they have their own flaws (jumping through hoops to get it, or playing billing games when your yearly contract runs out, and is not available in Canada)
I've done speed tests outside of Eastlink's network to places on the Eastern seaboard of the US and actually benchmark at times higher than Eastlink own tests. Recently I downloaded some game demos in excess of 1-2GB and it took mere minutes to complete the transfer. Or downloading service packs...or in my case test beta ISO's almost 4.7GB in size and see no throttling in place (only network congestion) Being on 15 I have yet to see an overall cap on speeds to keep me at 5.
No strings attached ISP's are rare on this side of the pond, especially in Canada.
Compared to what's currently available, Eastlink 5 or 15 is better than most of the rest of Canada, and unless you're willing to bind two DSL connections on an ISP like Techsavvy in places like Ontario. Working with/around the traffic shaping seems to be a lot easier to deal with.
It's the protocols that have bandwidth shaping applied to not the entire service at the same time, and is a small price to pay to have 15. | |
|
H41N
@eastlink.ca
| Eastlink 15 The new 15Mbps comes bundled with my TV & phone so it's nothing extra for me to receive.
I've been an Eastlink HSI internet customer for years since it first became available in my area and yes, I notice a significant increase in speed for everyday online activity (dl'ing included) since the 15 upgrade.
We have only 2 available HS carriers in this area and I would honestly rely on a hamster in a wheel before I would give underhanded bastards Aliant one thin dime of my money for *anything*, phone service included. On the whole, it is proven that cable far exceeds DSL in terms of reliability but mainly speed. There is not an Aliant customer in this area that I know of who can hold a candle to the speeds I get on the whole.
I am quite content with Eastlink. Anyone who analyzes every bit and packet of their traffic to death will eventually find that the ISP's advertised speed is somewhat false advertising. Eastlink is regularly rated among the fastest cable-based ISPs worldwide (Google it), I've had no issue with them from a tech point of view since coming onboard with them several years ago, and I too regularly have enjoyed gig-plus file downloads which completed in a matter of a few minutes. | |
| | jericho
join:2001-07-20
Halifax, NS
| Re: Eastlink 15 dude read the whole thread lol. The only reason there rated #1 is cause we can do http speedtests within there network which is unrestricted thus the high download speed results, its outside there network thats the problem, there throttling(packet shaping)pretty well everything and they have admitted to doing this. you would know this if you just read lol. My guess is your an employee with Eastlink. I'm sure you will deny that but I think we all know better. I'm not saying there not good , what I'm saying is that there advertised speeds are not totally accurate but who's arn't. Also they do not specifically come out and say that they do indeed throttle the service to a point. Why do you think there is no direct mention of that anywhere on there website? Answer: So new customers won't know the total truth of what exactly is going on and think that there getting the service advertised. | |
| | | acrufox
join:2004-07-14
Canada
| Re: Eastlink 15 Okay fine, you want proof it's not just limited to speedtests from within Eastlink's own network and that "outside" is the problem.
Go to:
»speedtest.mybroadbandphone.net/
Last time I checked Portland, Maine was on the OUTSIDE if you're not getting the speeds you are expecting/wanting then you might want to look outside of blaming HTTP throttling.
Most of the time the speed test is 13-14 megabits and is still climbing when the downstream test is completed. I pull down files off of Microsoft's networks 1-4GB in size and it is outside of Eastlink's network going at 12-14 Megabits. I've pulled data off their mirrors in Europe/Asia and actually get even higher speeds than I do from their North American mirror.
Guess if someone notices or gets the speed they must know someone that works for or has a friend at Eastlink. Come on now, go sign up for some other internet providers across the country and you'll not say a word you get back from your travels.
Would you like some really low bandwidth caps instead...and if your main point is to argue out that Eastlink does not advertise that they throttle various protocols on their service then you had better get in line because most cable ISP's do some form of screwing the customer over. | |
| | | | jericho
join:2001-07-20
Halifax, NS
4 edits | Re: Eastlink 15 first off I wasn't talking to you jackoff, secondly I'm just making sure that potential Eastlink customers understand what Eastlink's practices are before they signup. Like I've said before , Eastlink is the best ISP in our area and has no monthly caps which is a blessing cause most ISP's these days have monthly caps so stop making dumbass comments that we already know cause all I'm trying to do is inform. Dude they have admitted to throttling so please take your crap elsewhere. This thread is to inform potential customers of exactly what is going on . Bottomline is that they have openly admitted to throttling so thats that. All I am doing is informing people thats all . One more thing , they tend not to throttle http as much and if you thoroughly read my other posts you would see that, http is there first priority. I get tired of listening to guys like you saying they don't throttle connections, your pathetic,maybe your on a node thats not as throttled as much as others who knows but they do throttle protocols and again have admitted to it ,most isp's use packet shaping technology , most of us know that,sometimes it is necessary thats all I am trying to say so lets just stop this back and forth BS now.
»www.thecoast.ca/119846.113118bod···.subpub= | |
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H41N
@eastlink.ca
| Re: Eastlink 15 I *have* read the whole thread, and the site where Eastlink was rated high was based on outside polls and covered more than just up/download speeds. It was a rating reference of cable and DSL ISPs worldwide. I'm not an Eastlink employee and I can say that whether "we all know better" or not. I'm a consumer who has enjoyed good service and excellent speeds with Eastlink, which is all that *I'm* saying. Jumping on my post spouting off about throttling and whether or not they've admitted to doing so is irrelevant in relation to what I'm saying, since I never once said that they *don't* throttle, nor whether or not they are open in admitting such.
It's so very fortunate that we all have someone willing to "inform" potential Eastlink customers of their behavior (although what your inside information is based on you've neglected to make clear) lest they make the mistake of signing up for Eastlink's HSI. We have so many quality choices in terms of HS ISPs to choose from in the Maritimes, I'm sure you're doing potential HS customers a great service in directing them to one of the many others available out there. Oh wait, there *is* only one other one out there - Aliant, which has benchmarked many degrees lower side by side with Eastlink and has perhaps the most horrendous and indifferent customer service should their customers ever have a problem. Yet you don't see me on the attack saying "I'm sure you'll deny you're an Aliant employee, although I think we all know better". Funny how different levels of tolerance exist in people.
I'm sure you think any reply you will post to this will be poignant and intelligent, though from reading this last concoction of irrelevant excrement I for one *do* know better. Argue with someone else. | |
| | | | | acrufox
join:2004-07-14
Canada | Do you always reply by insulting the other person?
You don't inform, you reply with derogatory personal insults when someone says something you don't want to read. | |
| | | | | | acrufox
join:2004-07-14
Canada | Re: Eastlink 15  | |
| | | | | acrufox
join:2004-07-14
Canada
1 edit | Ahwell Done with this silly argument :> | |
| | | | | | | | | | | SpankR
join:2004-11-09
| Throttling is a non-issue with most p2p clients now so what's the problem? You get 5Mbit/s? So? I don't. Many others don't either. When Eastlink started (Andara) I got 5Mbit/s, but MPowered customers got 7Mbit/s. MPowered went from that 7 to 5, then to 3, and now to 1.5. In that time, Eastlink has gone from 5, to 10 to 15Mbit/s - And trust me - I routinely get 15Mbit/s - Hell, I constantly get faster speeds to California and Europe than Aliant customers get to their mail server!
-Spank
»www.sveasoftsucks.com | |
|
dh25
@eastlink.ca | 15meg children, please get a life. I routinely test speed on outside the network servers . So far , I've gotten what i"m paying for. more than i can say then when i was with aliant. | |
|
gone
@eastlink.ca
| What is better then Eastlink? I'll most likely be moving from Canada to the US soon. I can't find anything even close when comparing to Eastlink.
To complain about the speeds at Eastlink is like complaining about the top speed of a Ferrari. I guess there isn't satisfying some people.
Anyway, does anyone know if there is a service that even comes close to the speeds and reliability that Eastlink provides, but down in the US?
Thanks | |
| jericho
join:2001-07-20
Halifax, NS
| sorry acrufox and others I apologized for my rude comments towards you. it's just it is frustrating when you know what's going on with an isp and when Eastlink has openly admitted to all i have said and others are claiming otherwise .You may be getting these good speeds because of workarounds, all I am trying to do is explain to people , the common everyday user how Eastlink operates . Please accept my appology for being rude. | |
|
dawziecat
@eastlink.ca
| 5Mbps vs 15Mbps . . . all seems the same . . . I am a subscriber to an eastlink bundle and understand that I supposedly have the 15Mbps service. (Or do I have to call somebody to actually effect the upgrade?)
But, I never get much more than 5 mbps in speed tests.
Just checked at »speedtest.net/ and, after selecting a server in Toronto, clocked a download speed of 5328 kbps. This is a pretty typical result for me.
Not complaining . . . but I noticed no increase in going from 5Mbps, which I had before I subscribed to a phone/internet bundle, to 10Mbps with the bundle and then the upgrade to the 15Mbps. All seems pretty much the same.
Am I interpreting the figures incorrectly? | |
|
okcomputer
@NS.CA
| Aliant vs. Eastlink These sites and reviews can be useful, but the problem I have is that it's all very circumstantial.
I have Aliant High Speed Ultra. I get the advertised 5.0mbps all the time (and sometimes I can get up to 6-7). My connection has never dropped in four years. I have had a few problems when I moved (they don't seem to ever get the switchover right), but I always get the speeds I am supposed to get.
This may be because I have been close to a CO every place I've lived, who knows. But Aliant has been very consistent. Several friends of mine have had Eastlink and it's been completely inconsistent. A few other friends have Eastlink and get their 15mbit all the time. I think the only way to know what your speed/connection is going to be like is to try it out at that specific location - there are too many environmental factors that can affect things.
Lastly, I'm not sure what's up with the bashing of Aliant's customer service. I have had a few problems over the years, and they've always been corrected in a very timely fashion. They have also been accompanied by credits to my account which far outweigh the cost of the lost service or the inconvenience.
Seems to be a lot of Eastlink fanboys out there spreading misinformation... | |
| | acrufox
join:2004-07-14
Canada
| Re: Aliant vs. Eastlink They both have had their moments :> For many many MANY years the only offering for cable internet (through all the name changes) meant downtime for hours on end every night.
I switched to Aliant at the time because I wanted stability...unfortunately I didn't like the whole fiasco of cutting your speed in half then offering your original speeds back to you under a new higher priced package.
Ended up back on Eastlink 5, which quickly turned to 10, then to 15...they finally fixed their flaky node problem and for the most part Eastlink is OK (seemingly do early morning maintenance at 4-5am/DHCP renew warnings)
I'm more concerned with the Aliant customers I've come across that have SNR's that show they are very close to a CO/RT yet their profiles only have them syncing at 1-1.5 megabits and pay close to what Eastlink 5 offers.
I'd ditch Eastlink in a heartbeat if they started capping or doing that whole slow you down to dialup speeds if you download too much | |
| Radian600
join:2002-09-30
Kentville, NS
| fast for me
I just got that before logging in. You won't see that on Aliant. And Aliant is a pain for many because their IP changes so rapidly.
I also like to support a local company. It's good for the economy. At least I think Eastlink is smaller then Aliant.
Anyway, it's been pretty good for me. | |
| | jericho
join:2001-07-20
Halifax, NS
2 edits | Re: fast for me again read the other posts , that test means crap cause its within eastlinks own network plus its an http test, eastlink doesn't throttle http this has already been discussed also so your post doesn't accomplish anything. HTTP is the main priority for eastlink thats why its not throttled, all other protocols are throttled, some are throttled more then others. Most of us get those speed results from http speedtests :S | |
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| Forums » comments on review of Eastlink Cable |
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Review by matt_r6
Posted: 2.1 years ago
member for 2.1 years, 5 visits, last login: 2.1 years ago
Dartmouth,NS
$60 per month (12 month contract)
about 7 days
"Extremely Fast Download"
"Extremely Slow Upload"
"Great if you never plan to upload"
| Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
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This is the better provider in Nova Scotia for high speed downloads.
As others have said, the tech support/customer service works on a "sorry, but no" basis. Only way to get any kind of "yes" response is to talk to a manager, or the managers manager. When I first started getting charged, they were double billing me and initially refused to reinburse me for the second billing! (settled it now, finally, months later)
My main problem with eastlink is if you do any kind of online gaming, there is not enough upstream to host a game. In some games (ex. Formula One:CE for PS3) if you get designated as host (you don't get to choose), the game will start but it will fail shortly thereafter. In Warhawk for PS3, you get tested before you can host a game, and this is a game that supports up to 32 players. I can not host a game larger than 10 players. Most people can do at least 24. Some 32.
I use bittorrent legally to get the YDL Linux for ps3 (freeware). Eastlink throttles bittorrent so bad I was lucky to break the 10KB/s barrier on my upstream. It took days to download what should have taken hours (they throttle download too). I know they are throttling because once I started using encrypted transfers, the speed started to rise to what seems to be a blanket upstream cap of 30KB/s. I know torrents only perform as well as the swarm, but it was obvious throttling after downloading it 5 times from different trackers.
In any event. Download good (except torrents), Upload terrible.
Followup comments:
townie2
@eastlink.ca | encrypted transfers? please tell us newbs more about encrypted transfers, what they are and do. how can we speed up downloads? mine are pathetically slow. using utorrent. | |
| | jerak
join:2006-07-06
| Re: encrypted transfers? I am a long time eastlink user, and have not noticed any throttling re. torrent protocol. I have not encrypted my transfers, (you can do this with programs like UTorrent) and routinely see download speeds over 500k/s. Are you using a static ip on the box you are downloading with?
I have had problems with eastlink re. intermittent drops in speed/line quality which I am routinely told by tech staff are either not occurring or an issue on my end (not just typical cable full-pipe issues either). I have recently moved and upgraded to their 15M connection, and I currently see no difference at all from the 5M connection I was on. | |
| | | jericho
join:2001-07-20
Halifax, NS
| Re: encrypted transfers? thats cause there isnt much differece, even a superviser at eastlink opened his bigmouth on another forum and said that they are throttling almost every protocol except for some http, and nntp is throttled to 4mbits and ftp is throttled to 5mbits and the only time you will see anything over 5 mbits is either there http speedtest or possibly a premium newserver nntp port other then 119 unless they have started throttling the other ports all these premium newservers are using now which i heard they have started to throttle those as well. | |
|
Murph
@eastlink.ca
| No Throttling, Bittorrent or otherwise There is no throttling of bittorrent, downloads, or uploads with eastlink. If you cant host games or arn't connectable for bittorrent, you should make sure you have all the proper ports forwarded to the proper devices. Also try putting your PS3 on the DMZ zone of your router, this will allow anyone to connect to it. I used to have that problem with my 360, but as soon as i gave it a DMZ address I havent had a problem with it | |
| | jericho
join:2001-07-20
Halifax, NS
1 edit | Re: No Throttling, Bittorrent or otherwise Murph , your either very stupid or are an employee with eastlink ,i think you are the later. They are throttling ports and protocols so don't come on here and say they aren't throttling anything until you actually do some research which i and others have already done and also the fact that eastlink has admitted to throttling so theres not much more to say. theres even an article up in the coast paper where they even admit to the throttling so nice try.
Read:
»www.thecoast.ca/119846.113118bod···.subpub= | |
| | matt_r6
join:2007-09-14
Dartmouth, NS
| There is nothing wrong with my network setup. I already have my ps3 in the DMZ, but it will work fine without it. I do not use DHCP. Everything is set up for static IP's. I have checked all of the settings and tried a lot of things to improve performance (like removing router from the equation) with no luck. The ps3 is wired into the router.
Like I said I can host games I just don't have enough bandwidth available to host a full sized game. Eastlink could care less about this because the majority of customers do not use the internet in this manner and therefore do not complain about the issue.
I can connect to bittorrent, and it is pretty obvious that the speed the restricted on the upstream, which likely means it is restricting my ps3's upstream in the same manner.
At the end of the day this will never get fixed until the average user starts running into this problem and starts complaining more frequently. | |
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Review by magwa999
Posted: 2.4 years ago
member for 2.4 years, 2 visits, last login: 1.6 years ago
Louisbourg,NS
$41 per month
about 4 days
"?"
"line compression"
"for the money and location not a bad deal."
| Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
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As with any cable company you never get the advertised speed but seems really less with this one. I have used several different ones throughout Canada and US and find that Comcast had the best speeds with little or no compression. The bottom line is having cable internet on Cape Breton is a blessing compression or no compression this beats dial-up by a mile but as with any luxury in life it costs!
Followup comments: | Forums » comments on review of Eastlink Cable |
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Review by lmno
Posted: 5.8 years ago
member for 5.9 years, 12 visits, last login: 5.7 years ago
canada
$45 per month
"Convenience. Bundle phone, cable and internet for one reasonable rate."
"Internet is really becoming more and more unreliable."
"I you do alot of bandwidth heavy activities, you may want to explore other options."
| Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
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I have been subscribing to Eastlink Hi-Speed Internet for the past two years now and I have been noticing a gradual decline in the speed that originally attracted me to the service. I have always visited sites like BroadbandReports.com and PCPitstop.com and my internet speed has been roughly cut in half since I originally began subscribing. Back about a year ago my average downloads were at about 3500-4000kbps, with my uploads at about 700-900kbps. Now I'm lucky to get 1500kbps download(while often slipping below the 1mbit mark), w/ 500kbps upload. That's quite a decrease in speed and it's been that way for the past year! My setup hasn't changed. I keep a top notch system which is used primarily for online gaming, which is why speed is very important to me. My brother has Aliant DSL and while it isn't as fast as cable is at peak times, it is much more consistant. Today as I'm writing this, I swear my speeds have dropped as low as 276kbps down and 247kbps up. That's just pathetic. To top it all off, Eastlink have become so nonchalant when it comes to support. You really get the feeling they just don't care. Anyways I think I'll be switching over to Aliant if Eastlink don't resolve this issue.
Followup comments: | Forums » comments on review of Eastlink Cable |
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Either they should put you on the correct profile or start advertising their real speeds :S
