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Review by (hidden by request)
Posted: 4 years ago
(review was emailed from domain ywave.com)
 Yelm,Thurston,WA
 $72 per month (52 month contract)
 "Connection reliability 100 percent for it's always there with no down time."
 "The price they charge in comparison to other companies for the connection speed."
 "Ycom is a good company to have as your ISP in the Yelm area."
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
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I have been on YCOM sine the year 2000 and I have had no real problems
with there service. I live in the city of Yelm and I am about 5 blocks
away from the servers. I will be moving to another house next month
(still in the city limits) and hopefully I will have the same connection
speeds that I currently have now, will see. As for there prices I am
really not to happy about it for the speed I have in comparison to other
companies, but for reliability I am 100% satisfied for it's always there
with no down time. (with the exception of the occasional power outages
and vandalism on the phone boxes along the road and upgrades to the
equipment)
I average 600 mbps download speed and 160 mbps upload speed on there
bronze package. (Wish they would fix the upload to equal the download or
set there prices up according to the connection speed I have)
For there pre sale information I give them 90%
Install Co-ordination - 80% Connection Reliability 90%
Tech Support 70%, Services 90% and value for the money 30% - They can
do better and they know it.
My ping time to various areas of the world as follows. Locally (within
city limits to Seattle Washington) anywhere from 10 to 75 ms - The East
Coast, Boston MA. I connect at 150 to 170 ms. The west coast, Los Angles
CA about 120 to 150 ms. Now to Europe (London) Germany, Belgium, France,
Turkey, Italy I get anywhere from 200 to 250 ms
In Asia - Japan, China (Hong Kong) Taiwan etc about the same as
mentioned 200 to 250 ms. Australia (the land down under) about 300 to
350 ms.
Now the ping time depends on a few factors. 1st your ping time to the
server must be fast as possible (the lower the number the faster the
time) minus the time it takes to send a packet to a server anywhere on
the planet will equal the actual ping time it takes to send your data.
F.Y.I. 1000 ms is 1 second of time, also remember all the other relay
servers, computers, satellites etc that are being used along the way to
send your data around the world. Mother nature has a way of disrupting
service sometimes so keep that in mind. If you are having a problem it
could be that something else either on your computer locally, or
something has disrupted your data along it's path it has to take.
I could get more technical but, I won't. The bottom line - YCOM is a
good company to have as your ISP in the Yelm area in Washington State. I
recommend using YCOM Networks.
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Review by adnans 
Posted: 5.7 years ago
member for 5.7 years, 5 visits, last login: 3.9 years ago
Rainier,Thurston,WA
$79 per month
"Small company"
"Unstable connection"
"Look for something else"
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
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I've been running on YWave for 2 months now, and its overall been a bad experience. The connection is flat out down at least once a week, and takes anywhere from a few minutes to hours on end to come back up. Another good chunk of my time is wasted with atrocious packet loss (as of writing this, my ping times to broadbandreports.com is anywhere between 130ms to 800+ ms.) Fairly close to the CO, and I'm starting to look at other options.
Paying for the 1280/320 line, came with a VisionNet 200ES/R Ethernet ADSL Modem (which feels and looks like a flimsy peice of junk, and so far has acted like one), and the customer support has been subpar.
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YWAVE Internet
