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 Review by Le Roy 
member for 11 years, 499 visits, last login: 15 days ago
updated 18 days ago
 Biloxi,Harrison,MS
 $131 per month "You call this broadband?" "Unreliable service" "Only get Cable One if you have NO other options."
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I've been a Cable One subscriber since 2008. Recently their service has sucked (the past 6 months) so bad that I get disconnected on an hourly basis most days. Tonight, 3:50AM and I've been disconnected about 10 times since midnight. Completely unacceptable. ATT offers a 6Mb connection (I'm currently paying for a 10Mb from Cable One) and 6Mb 24/7 is better and faster than 10 Mb whenever it wants to work.
Comments:
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Review by John Patrick
member for 11.9 years, 4211 visits, last login: a few hours ago
updated 21 days ago
- Sioux City,Woodbury,IA
- $54 per month
 about 1 days- "Up and running in hours when using my own modem."
- "None been with them for years great service."
- "Best in the Tri-State area"
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Had to have Cable One come out to move the drop from pole feeding to middle of house to pole that would feed the corner of the house. They installed a new box outside to make future drop replacements easier. They dropped off a 1000 feet of coax so I could rewire the whole house 2 living room outlets. 2 bedrooms each with 1 outlet. Guest bedroom with 2 outlets. 2 outlet for the garage. One for the modem. Came in next day and put ends on all the cables hooked up to new splitter, tested signal and working great. Best part all free no cost.
Only gripe I have is wish they would drop the data limit on the 50Mb plan and then I would jump to that in a heart beat. Tell then I am sticking with my old grandfather package of 10Mb down and 1Mb upload.
I live in Sioux City, Iowa and Cable One is the best out there for the price. Very reliable service fast connection 10Mb download 1Mb upload and works great with my home network. Best of all every member of the family can be on at same time. Have nothing but praise for it in the years i been with them. I highly recommend them to all my friends and family.
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Review by 5statemobile
(review was emailed from domain gmail.com)
lodged 41 days ago
- Ponca City,Kay,OK
- $89 per month
- (24 month contract)
- "After months, they finally got it working"
- "Horrible service that is not dependable"
- "Stick with DSL, it may not be the fastest, but at least its reliable"
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After 2 days of going to their office, modem being exchanged 3 times,
and three service trucks today, they finally got the speed up. We'll see
how long this lasts..... I'm keeping my fingers crossed, but am not
really optimistic based on a year of experience.
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Review by Sarentack
member for 5.2 years, 143 visits, last login: 61 days ago
updated 61 days ago
- Ocean Springs,Jackson,MS
- $108 per month
- (24 month contract)
- about 400 days
- "Pretty good service."
- "Cannot think of anything atm."
- "Worth getting."
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I ended up with a bundle package of Phone, Internet, and TV and all I had to pay up front was $130 and I think the monthly cost after was somewhere around $97 in that range.
This included Digital TV with channels like NFL Network and movie channels. 50 MBPS speedy internet which has been pretty stable and fast, has 2 MBPS upload.
Telephone service which works just fine.
Cant beat it for under $100, even if this service was for $150 I think it still be worth it.
I dont know any downsides to it right now unless its the 100 or 150 GB limit per month which is alot of data, but I cant complain too much seeing as additional data past that is only 50 cents per gig. With Hughesnet the older ISP I had was limited to 250 MB a day with options of pouring out $3 for extra 250 MBs within a day, and the cost of that service alone nearly matches Cableones package of TV, Internet, and Phone.
I say go for it.
Comments:
 | | 50G service Your 50MB service is only temporary. After your contract you will go to a 5MB service and be stuck. There is no more 10MB service anymore unless you are grandfathered into it.
Don't fall for their 50MB service sale unless you READ THE FINE PRINT! | |
| |  PashuneCaps stifle innovationPremium
join:2006-04-14
Gautier, MS | Re: 50G service You can always upgrade to the 50 meg business tier. You won't be bounded by a contract but you'll be paying $70 per month.. but they're *unofficially* not enforcing caps on the business plans at this time.
That's what I'd do since I don't watch much TV and I've already got Vonage.
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CableOne 10m/1m | |
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| | No more contracts for Residentials Just to clarify an old post here, CableOne does not have the 50MB contract anymore.
They do have bundle plans which tend to be cheaper or have internet only for either 50GB or 100GB data quotas. .50c per GB after that with the maximum of $50 max limit(100GB) charged.
You can also go to the business plan as mentioned, but that is on a contract. | |
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 Review by BimmerE38FN
member for 10.6 years, 411 visits, last login: a few hours ago
updated 62 days ago
- Boise,Ada,ID
- $50 per month
- (12 month contract)
- "Good over all services"
- "No IPv6 support as of yet."
- "Great ISP provider for general and gaming internet"
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Been with them for years. Took them a while to get DOCSIS 3 going however eventually did late spring of 2011. Have had a few ISP outages and presume not more then others ISPs due to technical difficulties. Great ISP here in Idaho.
Just went from 50Gb cap limitation to 100Gb cap limitation for free. I was going over the 50Gb cap each month due to a new roommate addition to the house hold. Asked them about the cap sizes an said, we can up grade you no problem. I asked how much? Free they said. Done deal.
CableOne has been great service for me. Works great for general internet and gaming, specially with a Motorola SB 6 series modem I have. Great service.
Comments:
| | OK You must be new to cableone , it wont take long for you to change your mind about cableone. | |
| | | | Re: OK I have been with Cableone for about 6 years now in Sherman, TX and have never had a problem. I always get more speed then I pay for and I cant remember the last time my service went down. | |
| | | | my internet drops out everynight,and im in idaho, cant wait for a new provider | |
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Review by (hidden by request)
(review was emailed from domain gmail.com)
lodged 114 days ago
- Ponca City,Kay,OK
- $79 per month
- (12 month contract)
 AT&T- "Nice, Slick TV Commercials"
- "Both TV and Cablemodem suck"
- "Your better off with Telco DSL"
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What CableOne advertises and what it provides don't even come close to
the truth. The cablemodem service is horrible. The costs is sky high.
Actually, I'm going back to DSL from the phone company. The poor service
and worse speed from CableOne just isn't worth it. Yesterday, during off
peak hours I got the fantastic speed of 45kbs download. That's dialup !
The city I live in provides free WiFii service. While my CableOne modem
was giving me 45kbs, my free City WiFii was giving 160+kbs. Pathetic!
Comments:
| | Still getting the slow speeds? Did you check with technicial support to find the cause? If it's a modem issue that they provide, they will replace it for free. | |
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Review by (hidden by request)
(review was emailed from domain gmail.com)
lodged 146 days ago
- Ponca City,Kay,OK
- $79 per month
- (12 month contract)
- "There ain't none"
- "Is Really Bad"
- "Your better off with Telco DSL"
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Seems like with Cable One, no matter what you pay you still get rotten
service. I'm on their 50Mbps service. What a joke!
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Review by Gem
member for 7.7 years, 2927 visits, last login: a few hours ago
updated 153 days ago
- undisclosed location
- $120 per month
- (12 month contract)
- "Very nice folks in local office and excellent installers."
- "Slow ping rates - often 200ms or higher"
- "Overpriced, imo, but few other viable choices here"
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Comments:
Morgain
join:2011-02-18
Moss Point, MS | CableONE Terrible Customer Service CableONE installed all our internet and tv cable needs. When we went to increase our internet speed, CableONE found they had done some installing incorrectly, but treated us like we were the criminals. I have records to prove what installations were done, however, CableONE insists we are at fault and arbitrarily disconnected some of the services.
The Customer Service Manager at our local office lied to us and when we asked the name of her supervisor at the Headquarters in Phoenix AZ, she lied about the name of the supervisor. We called Phoenix and asked who headed up the Pascagoula MS office.
The problem is they are like a monopoly and are the only game in town.
Other customers in our area have also complained about the rudeness of the Customer Service at our office. One CS representative told a customer who did not want to subscribe to direct pay of her bill that she was "ridiculous".
Time to end the monopolies these cable companies have in regions and open it up to several providers from who you can choose. | |
| | GemPremium
join:2005-09-10
kudos:2 Reviews:
 ·CableOne
| Re: CableONE Terrible Customer Service Better than simply one or two more cable companies to choose from would be a national nation-wide wireless system.
Now that's a stimulus program that would make jobs, make sense, and that would benefit everyone.
Well, not quite everyone. Guess the "only game in town" cable companies wouldn't benefit so much. . . | |
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Review by (hidden by request)
(review was emailed from domain gmail.com)
lodged 185 days ago
- Ponca City,Kay,OK
- $79 per month
- (12 month contract)
- "Nice, Slick TV Commercials"
- "TV Commercials Aren't for What I Got"
- "Better than DSL, But Not By Much"
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Not dependable - lots of outages during daytime - some for three and
four hours.
Speed fluctuates wildly. Best time to use CableOne DSL is after midnight
or 1 AM.
Comments:
| | Speed Loss / Connection Issue If you haven't so already with our national technicial support center, I would like to check your connection so please message me through here or if you feel uncomfortable to message me, please contact us at 1-877-692-2253, 24 hours a day. If your speeds are not close to the speeds you are paying for, we can look at your account to find out what is causing it. | |
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 Review by lordpuffer
member for 8.6 years, 2470 visits, last login: a few hours ago
lodged 229 days ago
- Rio Rancho,Sandoval,NM
- $78 per month
- about 7 days
- "Nice, Fast Internet"
- "100GB Cap Is Very Limiting"
- "Great For Speed, But That Cap - Should Be Raised To At Least 250GB"
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I called and ordered CableOne's 50mbps service when I moved over a week ago. CenturyLink also offers service at my new address, however, the fastest speed that they offer is 20mbps.
When I called in the order, the Rep put down the wrong date for the install, so I ended up having to push the date back by a day. The installer who came over was very courteous, professional and helpful. He ran a new cable from their equipment to my modem, since my existing cable was about 20 years old.
The speed is fast and pretty consistent. I get around 50/2 most of the time. I'm just concerned with the 100GB Cap. I'm not sure how much NetFlix I'll be watching in the near future.
Comments:
| | Netflix usage As long as you don't stream in High Definition (which is about 1GB per hour), you should be fine. Good quality runs about .2GB per hour.
The Data Usage Calcuator should give you some idea of your potential usage as well as accessing your current data usage at www.mycableone.com - My Account Settings. The 24 hour technical help line (1-877-692-2253) can also assist in checking your usage. | |
| | | | Re: Netflix usage Why should we have to call the number, or go online constantly to check our usage?? How about they just give us a much higher more reasonable cap?? We have the lowest cap of any ISP in the country other than the cell phone providers. That's ridiculous! | |
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1 edit | Re: Netflix usage You should be checking at least the bandwidth usage as you are on a metered plan. Now I do know internet usage has changed in the last few years, perhaps there would some modifications in the future.
Just to give you an idea, Cox will shut you down after 250GB as a one time thing then if you go over the limit again, your disconnected completely. At least here you pay for any additional usage that you have agreed on in the terms and conditions. | |
| | | | | | Re: Netflix usage LOL, try to charge me for overages and I will be the first to jump ship. I watch all my TV online and I am not going to be told other wise. Your meters at best are a joke. Show me a certified meter outside my house calibrated by our local Govt., then I will use your meters. Until then cableone can blow me and I will keep using the net the way I want , or until cableone tries to charge me overages. Bottom line is cableone wants you to pay for there overpriced tv , which you can find all those channels online for free. | |
| | | | | | | Re: Netflix usage Ever since we started using netflix and hulu, we average about 220 GB a month.
100 GB is just waaay too low, and it's a joke to think that the modern family with internet TV can survive on 100GB. | |
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