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Review by dr3yec See Profile

  • Location: Oxford, Calhoun, AL, USA
  • Cost: $63 per month (6 month contract)
  • Install: about 4 days
None
everything
avoid like the plague
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They have download caps and speed caps. Which they would never tell you upfront. I am going through the B.B.B right now to get out of my contract. I will go with there competition soon as this matter is resolved. Cableone is a joke when it comes to a isp. Be warned of there shatty practices. I email them and never a response! The install tech couldnt be any ruder. I insisted on a new drop from the pole and it basicly caused a fight between us. Way to make the customer happy cableone. In the evenings speed caps or not. Speed drops way down. And here I thought comcast was bad at my last place. Comcast is a saint compared to cableone. Speeds are as advertised until you download something to big. Then you will be capped at a 1/4 of the speed you pay for.

member for 21.2 years, 1908 visits, last login: 6.1 years ago
updated 15.9 years ago


Review by cbrehob6 See Profile

  • Location: Columbus, Lowndes, MS, USA
  • Cost: $50 per month (6 month contract)
Friendly, human tech support.
Horrible lag at nights, randomly
Mississippi's pathetic attempt at high speed internet
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Coming from Atlanta and now living in Mississippi, CableOne cable internet has been like taking a step back into the stone age. During peak busy hours, the internet is slowed down not on the local network, but on their extended network. They reply to all your tech support emails by saying, "We have found a problem and the engineers are working on it" with no visible fix.

Unstable Internet.. however this is my only choice in Columbus MS

member for 16.1 years, driveby review (so far)
lodged 16.1 years ago


jimmyc65
join:2001-06-22
Brookhaven, MS

jimmyc65

Member

that sux

WOW that really sux. But here in the Brookhaven area I've had no issues with lag or latency day or night. No outages other than one or two that was related to some bad thunderstorms that hammered the area for a couple of hours. The service was back up within 30 minutes of the storms passing. Lost internet and phone but tv kept on working.
paulnj
Premium Member
join:2005-06-02
Beach Haven, NJ

paulnj

Premium Member

Columbus MS

Just out there and the service is bad as compared to metro areas. The upload at 300 kbps is a joke. In the afternoon when kids are home from school you can hardly get 100 kbps upstream. I have a slingbox there and the bandwidth is not even enough to make that work at times. They need to take a giant leap into the 90's.

With ATT naked DSL available there, it is something to look at but maybe no better.

markwp2001
Spreadhead
Premium Member
join:2002-05-25
Long Beach, MS

markwp2001

Premium Member

Hmmm....

No need to take a swipe at "Mississippi" because of your isolated experience. I have Cable One and the speeds are as advertised.

Review by mob See Profile

  • Location: Joplin, Jasper, MO, USA
  • Cost: $70 per month
  • Install: about 3 days
um...
caps, caps, caps, caps, oh and the useage cap
its faster than DSL. Thats about it.
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If you ever need to be locked down, brought to a crawl and stay that way for 12 hours a day, this is the service for you. They advertise "watch us make you smile". What they don't say is "we consider a frown upside down a smile, and you will be upside down as we dunk you in a water tank for using our service, PS we hate you."

Good luck on getting in touch with a tech that can speak without a slur, or knows what is going on. "No outages in your area" means "you're f#cked until we fix something, but we don't know what it is, or when it will be fixed"

Oh ya, it costs a bunch, the cable sucks and basically is a giant rip off. They make comcast look good in retrospect.

member for 23.4 years, 6756 visits, last login: 3.8 years ago
updated 16.1 years ago

Chiodos28
join:2008-02-28
Phoenix, AZ

Chiodos28

Member

Hm...

The $70 plan has a bandwidth consumption of 3 gigs in a 12 hour period. Which is monitered from 12pm-12am. If the company did NOT use this feature, they would lose more money from your Bandwidth useage, then the bills your paying.

3 gigs..i'd consider cutting your pron consumption down, and stop crying.
mob (banned)
On the next level..
join:2000-10-07
San Jose, CA

mob (banned)

Member

Re: Hm...

Wow, someone gets their paycheck from the Washington post.
swarto112
Premium Member
join:2004-02-17
El Dorado Hills, CA

swarto112 to Chiodos28

Premium Member

to Chiodos28
You gotta be kidding, the caps are not very user friendly. Let's say its Microsoft Patch Tuesday and you have a couple of computers at the house. Then lets upload a couple pictures to MySpace or Facebook or your picture making retailer of choice. You've pretty much hit the cap in about half an hour. I can come up with various everyday scenarios that the modest homeowner can hit that cap in no time at all.

Review by sirpwn4g3 See Profile

  • Location: Joplin, Jasper, MO, USA
  • Cost: $80 per month (6 month contract)
  • Install: about 20 days
Quick, Easy Installation
Overpriced, speed inconsistent, stations sub quality
Go with a Satellite package and order DSL, the satellite may cost more, but it's worth it.
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Install was great, ordering was a breeze, waiting 20 days was not. The download/upload speeds were inconsistent, sometimes dropping for almost 10 minutes. This only happened about once a week, but still a problem that was never solved.

The Channel lineup was bad, the picture quality varied wildly, and you never knew what volume the next channel would be.

member for 16.1 years, 251 visits, last login: 3 years ago
lodged 16.1 years ago







Review by River Rat1 See Profile

  • Location: Biloxi, Harrison, MS, USA
  • Cost: $100 per month
  • Install: about 1 days
OK when it works
Terrible service since Hurricane Katrina
Looking into DSL
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Since Hurricane Katrina affected the area, CableOne Internet service has been a nightmare. Spotty service, frequent outages, and slow repairs are the norm. On one service call, the tech told me my modem was bad and replaced it, only to have the problem continue. When Internet and television signal went out, phone support told me they would "put me on a list" and it would be five days before a repair tech would be sent.

Aside from original thirty-day suspension of fees following storm, no adjustments for terrible service have been offered.

Update - just ordered DSL. CableOne has worsened, not improved.

member for 20.8 years, 1178 visits, last login: 12.1 years ago
updated 16.2 years ago

ronald craig
join:2004-04-03
Rio Rancho, NM

4 edits

ronald craig

Member

Cableone.net bandwidth increase

I'm in Rio Rancho, NM 87124 and currently have the $99.99 package with 2 digital cable boxes, all basic plus and 1 premium set (including comedy central) with the family channels, a modem and 1000 Kbps down with 200 Kbps up. The package separately would cost about $84.00 without the Broadband network. Cableone.net is currently testing the bandwidth to see what it can do and will email all cableone.net users of the finished bandwidth (both down & up). I'm currently getting 3000+ Kbps down & 280+ Kbps up. Cableone.net Tech support said when they finish upgrading, the price plan will stay the same. HOPE SO!!! I hit 3800+ Kbps down & 270+ Kbps up last week! It would be nice to get 4000+ Kbps down & 400+ Kbps up!!! Cableone.net in Rio Rancho also has the new FLEX technology which automatically increases the bandwidth if it drops below the recommended limit. CABLEONE.NET IS THE BEST IN MY BOOK!!!

yooooooo
@cableone.net

yooooooo

Anon

Fire Rabbit

Yay! Cableone finally upgraded their service! I am so happy!

Review by Snailnet See Profile

  • Location: Prescott, Yavapai, AZ, USA
  • Cost: $151 per month
no fee service calls but you get what you pay for
no or slow internet connection & pixel HD picture
changing to DSL & SAT
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paying for 3.0 mg download; receive 78k-3.1mg; avg 1.7mg. TV picture reminds me of the 60's with wavy lines. HD has some really nice pretty colored squares that show up blocking out those pesky images.

On line intermitantly for last week. Tech out a couple of times but no change except for rewiring my panel, not reinstalling all cable ends, & some wall paint customization!! Guess he thought I might not want to hook something up in those rooms in the future!! Tech says can't make TV look any better & cable to your modem must be bad. Well I bypassed that cable several ways, still no connection. Removed one of their TV boxes from service to take it back & now I'm online! My guess is their cutting signal strength to support VOip that just started up here.



member for 21.6 years, 86 visits, last login: 11 years ago
lodged 16.3 years ago


Review by In_Boise See Profile

  • Location: Boise, Ada, ID, USA
  • Cost: $50 per month (month by month)
  • Install: about 5 days
Customer service
Traffic-shaping, band-width shaping, speed shaping
Good-bye CableOne. Watch us make you Scream!
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I was a very happy CableOne / CableOne.Net customer until the creeps instituted band-width shaping. In Boise, Idaho, I suffered their attack in late Spring 2007.

UNACCEPTABLE USE

The rules seemed to change daily. I couldn't keep up with the changes on the "Acceptable Use Policy." I felt like I was attacked by a provincial old mother ... "Son, you have been on that internet too long."

If anyone downloads more 500MB or uploads more than about 200MB, ZAP ... the download and upload speeds are dropped by 66%! At first they said they "measured" use between the hours of 12 noon and 12 midnight. Later they said, they measured all day. With this little change, I was only getting top speed for a few hours a day! Miserable.

Fortunately I switched to Qwest DSL. They offered no band-width shaping / measuring -- and they offered more speed for less money.

ALSO -- I received a couple of NASTY emails telling me my IP address had been reported to copyright infringement lawyers.

SO -- Good-bye CableOne ... we don't need a mean mother watching everything we do on the internet.

member for 16.4 years, driveby review (so far)
updated 16.4 years ago


mobious
@cableone.net

mobious

Anon

bandwidth throttle

I've noticed Boise's cableone bandwidth shaping also, between 4pm and midnight mountain time. Wish there was another alternative.

Review by ducegt See Profile

  • Location: Fargo, Cass, ND, USA
  • Cost: $60 per month
I've never had extended outages of service. The download speed is usually consistent with the package.
Routing (Latency), Upload has always been a little shy of what is advertised, Adv. Tech Support
If your reading CableOne reviews...you probably only have sub par DSL in your area. ..the only ISPs CableOne is better then.
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Currently on the 5mb/500kbs package at 60/month. I have been told that starting in October it will change to 8mb/???kbs at 63.5/month. Hopefully they increase the upload speed as well. The one HUGE problem I have is with the latency/ping times. They actually use to be fairly decent until about 3-4 months ago. When tracerouting a Chicago server, the packets will go to Denver, Dallas, and then back up to Chicago. Previous pings of around 45ms have gone to over 100ms. The frustrating part is when you call tech support and they fail to put you on the line with someone who knows what your talking about...they'll just tell you to power cycle your modem until your face turns blue. I know of a few other people who have called and gotten the same ordeal. I strongly encourage anyone in the Fargo, ND area with service to call and complain. The high latencies really put a damper on VoIP, video chat, virtual network connections, streaming media, and online gaming.

member for 16.6 years, driveby review (so far)
lodged 16.6 years ago


Review by ThePug See Profile

  • Location: Sioux City, Woodbury, IA, USA
  • Cost: $50 per month
When it works, it lives up to the speeds.
Can be unreliable at times with connectivity issues and speed issues.
Avoid if you can, the high cost for the speeds you get are not worth the money.
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We've been CableONE customers for about 4 years now. When we lived in our Apt. the internet would go off for hours at a time, and the tech support was unable to figure out the problem. We would have a tech sent out to us but they could not find anything wrong. After formatting the computer and reinstalling everything, we were still unable to get a stable connection.

Now, that we have moved into a house in a different town, we have had some bad experiences with them again. Downtimes, high ping and now with the caps being set in, it's like throwing away money.

We are going to switch to Qwest DSL with their 7Mbps package to try them out.

This company should be a "last resort."

member for 16.6 years, 33 visits, last login: 16.2 years ago
lodged 16.6 years ago


Review by rjk8 See Profile

  • Location: 68701`
  • Cost: $100 per month
TV service fairly reliable, albeit pricy.
Internet connection unreliable, raises prices, service does not improve
Avoid at all costs!
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I live in an area where CableOne has a monopoly. There are no other cable service providers in the area, so CableOne does not feel the need to improve at all. I have had issues with CableOne in the past, but recently it's been getting worse. I've been having outages on a DAILY BASIS. We do not pay $50 per month for internet service that's down about half the time.

member for 16.7 years, 1 visits, last login: 16.7 years ago
lodged 16.7 years ago